In general, the summary of the summary of their own ideas, is conducive to the support of the leadership, but also conducive to the unity of colleagues around the better work. Below I bring you half a year work summary personal general, I hope you like, more click " half a year summary " to see!
Half-year work summary individual generic 1
20_ the first half of the year passed quickly, in the past six months, under the correct leadership of the hospital leadership. Based on the position, good at summarizing the lessons learned in the work, down-to-earth work. At the same time to get good comments, but also recognized by leaders at all levels. Better completed the work of the first half of 20_. Specific conditions are summarized as follows:
First, conscientious and responsible, do a good job
I in line with the "do a better job" such a goal, to develop a sense of innovation, and successfully completed the following duties: to assist the head nurse to do a good job in the ward's management and the organization of medical documents. Seriously receive every patient, treat every patient as their own friends, relatives, and often think about the suffering of others. Seriously do a good job of writing medical documents, medical documents need to be written seriously and responsibly, with a proper attitude and a clear mind. I study the standardization of departmental document writing carefully, and write general nursing records, critical care records and rescue records. Comply with the rules and regulations, bearing in mind the three basic (basic theory, basic knowledge and basic skills) three strict (serious attitude, strict requirements, strict methods).
Second, ideological and moral, political quality
able to conscientiously implement the party's basic line policy, through newspapers, magazines, books to learn political theory; compliance with the law, and conscientious study of legal knowledge; love of duty and dedication, with a strong sense of responsibility and dedication, and take the initiative to learn the professional knowledge of nurses, a positive attitude to work, conscientious and responsible. In the process of medical practice, strict compliance with medical ethics, standardized operation
Third, play a role, do a good job to help bring
For patients, nursing is not a nurse can be in charge of the responsibility, but a need to work with the team on a rotating basis. In recent years, the hospital for the nursing team to supplement the new force, work, they can give full play to their own advantages, take the initiative to do a good job, for some of the young nurses to explain the business skills, communication with patients and other aspects of the knowledge, to solve the difficult problems in the nursing business, guidance on the implementation of nursing measures, to help her grow up as soon as possible, for the overall level of nursing 'to improve the contribution of their own.
Fourth, continuous learning, improve the ideological and operational level
In the past six months, I can seriously study the party's policies, study the superior's instructions and rules and regulations, through the study, improve their own level of political theory, and further correct the attitude of the service, enhance the good job, consciously safeguard the hospital's image of the intentionality of the good work. At the same time, he took the initiative to participate in the hospital and departmental organization of business learning and skills training, and adhere to the self-study of the relevant business books, through the non-stop learning of new knowledge, to update their knowledge accumulation, and better improve their professional training and business potential, to adapt to the ever-increasing needs of medical professional development.
Half-year work summary of the individual General 2
In the past six months, my security department to down-to-earth style of work, pragmatic work attitude, positive innovation, continuous improvement, comprehensively completed the first half of this year's various tasks.
In general, we have many good aspects of the work in the first half of the year, there are many shortcomings, in order to be able to work in the future, the long and the short, the first half of this year's work is summarized as follows:
A comprehensive completion of the assessment indicators
In the leadership at all levels of guidance, the **** with the efforts of the staff, I successfully completed the first half of this year's security department, security tasks. Safety and security tasks. In this half-year did not occur a major liability accidents, fire facilities, equipment integrity rate reached 100% for the year. Fire safety training for all departments of the hotel. Really played a role in escorting.
Second, the establishment of a sound performance appraisal system, the implementation of incentives to play the work of the staff enthusiasm and creativity
The implementation of the performance appraisal is our hotel from the strict rule of the enterprise, the need to strengthen the management of the implementation of the target system of responsibility for a strong basis. My department combined with its own characteristics, the staff's wages, bonuses and personal performance of employees directly linked through the continuous improvement of incentives to maximize the play of the staff's work enthusiasm and creativity. Many touching examples have emerged.
Employees to the department as a home at the same time, the department also adhere to the close, caring for employees, anxious employees, think of what employees think.
Third, strengthen management, continuous learning and training, and strive for quality service
Now the tourism service industry is particularly fierce competition for talent, only full of excellent personnel, in order to make the hotel's business thrive. Department in the retention of outstanding personnel at the same time, to strengthen the training of all staff. Has carried out two more centralized theoretical and practical training. On average, the training in spare time reaches 10 hours per month. At the end of each morning shift, no one left, but took the initiative to stay for training. Through the training and retraining of the staff, the knowledge of each staff on hotel awareness, courtesy and politeness, public security and fire fighting in all aspects has been strengthened. Further standardize the post operation, for the command of the vehicle, open and pull the door and other services on the operation of the individual staff of the existence of less standardized faults, unified standards. The idea of service for the guests has obviously been strengthened, such as the ability to take the initiative to help accommodation guests to carry luggage, to help guests to look after the handbag left in the parking lot and so on. Guests boasted that my security 17 cough cough locks buried quack school for our hotel, the department won the honor of 17
Due to the special nature of the work of the security industry, the needs of the guests are often contradictory to our work requirements, some guests do not understand, often occur abusive security guards, and even make some radical behavior. Our security guards, adhere to the "guests are the object of service" for the purpose of patience and careful work, for the guests of the insults never returned, but try to let the guests get a pleasant consumption.
We do a good job in the guest service at the same time, but also do a good job on the internal service work. In order to make the activities carried out smoothly, our department staff dedicated, give up the rest time, the activities of the security, and successfully completed the task assigned by the head office authorities.
Half-year work summary of the individual generic 3
20_ year has passed half, in the credit approval department after more than half a year of work and study, especially from the second quarter of this year's work task is relatively heavy, I recognize many of their own shortcomings, through the leadership of my help guide, I summarized the future improvement methods and efforts.
Through the half year, I realized that I have many shortcomings.
Through six months of work, I summarized the current deficiencies in the following areas:
1, for the documents to learn the degree of importance is not enough, some key issues on the document grasp is not clear enough.
2, for their own uncertainty of the problem did not promptly consult the leadership, resulting in a number of things to deal with inadequate.
3, for the work encountered in the **** problem, often subjective judgment, not timely communication with colleagues, and leadership.
4, the rhythm of work is not well organized, put more time to work, but the efficiency is not proportional to it.
In response to the above problems, I summarized the second half of the work method:
First, the use of noon time, every day to study the documents, has learned the credit policy guidelines, guarantee management approach, direct customer housing commercial housing management approach and several other work in the more commonly used documents. On the basis of mastering the documents, we can avoid compliance risks and improve work efficiency.
Secondly, in the future work in the review or communication with the branch encountered problems, timely instructions to the leadership, to avoid making the department in a passive position. We also need to learn more about the methods and experience of dealing with problems and improve our overall quality.
Finally, rationalize the pace of work, the work should be divided into priorities, for the branch to report the loan to the urgent review of the loan problems in a timely manner to the leadership report, and then immediately communicate with the branch to avoid delays in the review process to the branch. Feedback to the branch under the feedback to be clear, clear priorities, try to do a one-time feedback, feedback should be followed up in a timely manner, to understand the extent of the current resolution of the branch and difficulties, try to give the review of the support and help.
In the future work, to arrange time, improve efficiency, clear work purpose and focus, serious and responsible for the work, the review should be careful, not easy to make judgments when some issues are not well mastered, more communication with colleagues, to the leadership for instructions. The first thing you need to do is to make sure that you have a good understanding of what you are doing and how you are going to do it.
Half-year work summary of the individual generic 4
Time flies, unconsciously has been the past half a year, in this past half a year, I am in the company's leadership and colleagues care to help, the successful completion of the work of the job, is now on the first half of the work to do a summary.
First, the front desk reception
The front desk reception is the customer service department of the service window, to maintain smooth information channels, supervision of regional management, scheduling and coordination of the work of various departments, is the main responsibility of the front desk reception. The receptionist is the first person to show the company's image, a word and deed are on behalf of the company, is the window to contact the residents of the community.
In the work, I strictly in accordance with the requirements of the company, uniforms on duty, reception of visitors to greet with courtesy, attitude and kindly answer and transfer calls, carefully and seriously deal with the daily affairs, patiently listen to the owners to reflect the problem, the need to solve the problem, carefully answer and detailed records, in the first time to arrange for personnel door-to-door service. At the end of each month, the incoming call records are summarized, the first half of the *** received 68 incoming calls, 130 outgoing calls, the owner of the effective complaint 2 cases. Owners of all consulting calls, we have given a satisfactory response; owners of the repair problem, through our timely contact, according to the content of the repair actively dispatch, and strive to solve the problem in the shortest possible time. At the same time, according to the completion of the repair report timely door-to-door or telephone return visit. The owner's complaint has been reported to the relevant departments to coordinate the solution.
Through these ordinary daily work, so that my level of work has improved significantly, by the owners of the district and the leadership of the unanimous praise, but also shaped the new image of our property people.
Second, file management
File is directly formed in the property management of the document material, in strict accordance with the provisions of the file management of the owner's data, the departmental files, repair orders, work contact letters, release notes and other information more thorough classification and organization, so that the directory is clear, easy to retrieve, the residents of the building information for the boxed, the departmental files for the management of the bag, on schedule, Finish organizing in detail. The management is standardized, and the confidentiality system of the information is perfected at the same time. Regularly check the file situation, changes or lack of timely improvement. In the first half of the year **** received all kinds of repair **** 64 cases, for the release of 42 articles, 10 work contact letter.
Third, the model room
The model room is our window to the outside world, but also to establish a corporate image of the platform. At the end of each month, I have to inventory the items in the model room, the damaged items will be recorded and reported to the Engineering and Maintenance Department to ensure that the items in the model room intact. In the first half of the model room *** received 70 groups to visit the number of groups, the number of visitors *** counted 187 people.
Fourth, the collection of fees
1. In view of the property management is a high investment, high cost, low return service industry. To ensure that the work continues to be carried out properly.
2. Must do a good job in the collection of fees, and to ensure that the full amount collected on time. The first half of the **** collection of property service costs 79212 yuan.
3. Private garden maintenance fee of 50,386 yuan; fiber optic usage fee of 2,000 yuan; pre-paid water fee of 1,740 yuan; cable TV initial installation fee of 450 yuan; gas initial installation fee of 3,300 yuan.
Fifth, experience and harvest
six months, through hard learning and continuous accumulation, ideological understanding or working ability have made greater progress, has a customer service center work experience, able to deal with various types of problems in the day-to-day work, in the organization and management skills, comprehensive analysis capabilities, coordination skills and the ability to express the written language, after six months of exercise have a great deal of experience in the work of the customer service center, the ability to deal with various types of problems in the day-to-day work. Half a year's exercise has improved greatly, to ensure the normal operation of the work of the post, can be the right attitude towards the work of the task, love of the job, serious efforts to carry out the actual work. Actively improve their own business quality, and strive for work initiative, with a strong sense of professionalism, responsibility, and strive to improve work efficiency and quality of work.
Sixth, the second half of the work plan
1, strengthen the business knowledge of learning to improve, innovative work methods, improve work efficiency.
2, to further strengthen the daily management of the customer service center, a clear task to do rigorous and orderly.
3, combined with the actual situation, more from the details of the consideration, closely follow the leadership intention, coordination of internal and external relations, and more for the leadership to solve the problem.
Half-year work summary personal generic 5
In the blink of an eye we sent away the first half of the year, ushered in a brand new second half. Review of the work during this period, or a lot of harvest, now the first half of my work and learning since the summary report is as follows:
First, the main work
As a corporate cashier, I received and paid, reflecting the supervision and management of the four aspects of the duties due to the continuous improvement of the work of the ways and means at the same time, the successful completion of the work of the following:
1, Cash business, I am strictly in accordance with the relevant systems and regulations of the financial staff to achieve cash management, cash receipts and payments, the review of vouchers and cash journal account registration and other business prudent and meticulous without error, to ensure that cash receipts and expenditures accurately, carefully review the number of original vouchers audited by the head of the accountant, the amount of the calculation of the amount of the amount of the consistency of the registration of the cash diary account pen by pen to ensure that the cash work of the accuracy, timeliness, and the cash. The cash registers are kept one by one to ensure the accuracy and timeliness of the cash work.
2, banking, day-to-day contact with the relevant departments of the bank, according to the unit needs to correctly write a check to transfer to the account, withdraw cash for backup, and orderly completion of the daily reimbursement of employees. In the day-to-day contact with the bank work, I carefully review the request for bank settlement vouchers issued by the head of the account, account number, the use of the same, carefully fill out the bank settlement vouchers to ensure that the amount of fill in the accurate, timely grasp of the balance of bank deposits, pen by pen sequential registration of the bank deposit account in order to register carefully.
3, the work, for the work, the strict implementation of the cash management and settlement system, regularly to the treasurer to reconcile cash and accounts, found that the amount of cash does not match, to do timely reporting, timely processing. Timely recovery and organization of all bills and receipts. According to the basis provided by the treasurer, the staff reimbursement and other funds should be issued in a timely manner. Adhere to the financial procedures in the work, strictly audit the calculation, do not pay the invoices that do not meet the procedures. Of course, there is the most important aspect is the custody of cash, bills, all kinds of seals, not only to have internal custody of the division of labor, each responsible for their own responsibilities, and the awareness of mutual control; but also to have external security measures, to maintain personal safety and the company's interests are not subject to the loss of consciousness.
4, practicing economy, to ensure that the procurement of scientific and reasonable, due to the trust of the leadership, I also served as the office logistics goods procurement work. In line with the principle of practicing economy, to ensure that the principle of work needs, I always adhere to do more instructions, more reports, should not be purchased do not purchase, not the report of the non-reporting, make full use of the existing resources of the Office of the scientific scheduling, rational deployment, can be used, can be repaired to repair to the smallest possible expenditure, the results achieved.
5, integrity and self-discipline, the force tree accounting work image, financial work is a key position work, the staff must do integrity, compliance, loyalty. I always adhere to the study of financial regulations, adhere to the self-discipline-based, in practice, strict compliance with law and discipline, always with negative materials to warn themselves, and constantly strengthen the sense of integrity and self-discipline, and strive to do "self-respect, self-reflection, self-policing, self-motivation," set up a good image of the financial workers, and always in a full state of mind into the Every job.
Second, there are shortcomings and the next half of the annual work plan
1, there are shortcomings in the company's leadership training and colleagues to help support, both in terms of ideological understanding, or working ability have made progress, but gaps and shortcomings exist.
For example: on the one hand, the depth and breadth of learning still need to be strengthened; on the other hand, the difficulties encountered to emphasize the objective reasons more, do not give full play to subjective initiative.
2, the second half of the work plan, the second half of the year has come, in order to meet the new challenges, I made the following plans for themselves:
(1) to improve their business capacity, under the correct leadership of the higher authorities, study diligently, work solidly, and continue to strengthen learning. At the same time, seriously study business knowledge, learn from colleagues around me with an open mind, and constantly enrich and enrich their accounting business knowledge. To be based on the company's development and change of the new situation, more brains, think of ways, ideas, enhance the work of the initiative, foresight, creativity, for the leadership of the ideas, put forward feasible proposals and work plan, play the role of staff and assistants, and constantly improve the participation and decision-making ability.
(2) play a coordinating function, the financial work of the overall situation, the coordination of all parties, the commitment to the outside, for the work within the responsibilities must be grasped, and to do to grasp a piece into a piece of work, pieces of work have to be accounted for, items have to be implemented, for the work outside the responsibilities, but also to be obliged to undertake to ensure that the work of all the work of the comprehensive progress.
(3) to play the subjective initiative, the financial work of the procedural requirements are very strong, so in the work to keep a clear head, clear priorities, not afraid of trouble, and strive to establish a set of scientific work system, work procedures, so that every job has a chapter to follow.
Finally, I once again sincerely thank every colleague and leader around me, with everyone such a good colleague and good leadership, in such an excellent collective, I believe our company will be better tomorrow! And we will harvest unlimited hope.
Half-year work summary of the individual generic 6
Since 20___, in the county party committee, the county government and the county Housing and Urban Renewal Bureau under the correct leadership of the Bureau against the beginning of the year to formulate the work objectives, planning to seek the depth of the program to grasp the norms of the team to grasp the quality of the team to further clarify the work of the roadmap, pioneering and pragmatic to seek new, the first half of the year will now be The work is summarized as follows:
First, the effectiveness of the work
(a) planning
(1) the main city control plan and special planning. Based on the "Huoqiu County Master Plan (20__-20__)", to carry out urban control plans and special planning and design preparation. Has completed the preparation of 16 special planning, and have all passed the City Planning Bureau organized by the expert review, the main urban area north and east of the city area 12 square kilometers of control planning and 13 special planning, landscape design around the Watergate Pond has been the Director of the Planning Commission meeting to review and approve the 8 special planning has been adopted by the county government executive meeting for approval.
(2) Good Country Planning. Has completed the second batch of 36 central village planning tasks, and all through the expert review and the county planning commission ad hoc committee review, 13 20 ____ provincial demonstration of the central village planning program has been the director of the planning committee meeting to review and adopt.
(3) planning preparation being initiated. In accordance with the requirements of the county planning and construction management, is starting the county urban area characteristics of the neighborhood planning and preparation, start the waste incineration power plant thematic site selection demonstration preparation.
(2) planning management
(1) project siting, issuance of planning and design conditions and design program approval. 20 ____ the first half of the year **** convened the Planning Bureau business meeting 8 times, the County Planning Commission ad hoc committee 2 times, the Director of the Planning Commission for the 7th time, the validation of the planning and design conditions of 55, planning and design program 31, project siting of 18; validation of the Good Country Planning Design program, special planning, Huoqiu one relocation project and other major projects.
(2) for the "one book, three certificates". The first half of the issuance of construction project site selection letter 7, construction land use planning permit 32, construction project planning permit 54, planning verification of 25 certificates of compliance.
(C) planning supervision
(1) to do a good job this year, the county government key project construction services. This year, the county government to arrange a large amount of funds for infrastructure and livelihood projects construction, in order to minimize the time in the planning approval, I took the initiative to serve, and actively contact, in order to ensure that the planning approval link is not missing, as soon as possible, to do a good job in the service work of each project.
(2) Strengthen planning inspections. Adhere to the implementation of a regular inspection system, basically to ensure that the site on a regular basis to carry out a random inspection, as well as a monthly large-scale centralized inspection. On the inspection of the problems found in a timely manner in the form of text to the relevant units to feedback, urge the relevant units to rectify, in order to strengthen the supervision of the construction process.
(3) to carry out the "one book, three certificates" inspection. According to the requirements of the Ministry of Housing and Construction and the Provincial Department of Housing and Construction, the county issued "one book, three certificates" to check the situation, in order to strengthen the implementation of urban planning and management work in accordance with the law. Combined with the development zone at the beginning of the rectification and clean-up work, focusing on the development zone planning and management of the inspection work, for the problems found, timely feedback, supervise rectification, and help to put forward corrective measures.
Second, there are problems and deficiencies
At present, the Bureau's existing in-service staff of 12 (Director of the Housing and Urban Renewal Bureau Deputy Director concurrently), which is seconded to a person, it is difficult to meet the current heavy county planning tasks, leading to inefficiency in the handling of specific projects; there is no adequate office funds to meet the daily work expenses, the relevant business work to carry out the work of the more difficult.
Third, the next step of the work intends to:
In the second half of the year, I focus on the following work:
(1) complete the county control plan and special planning approval and filing work.
(2) Completion of the county urban area characteristic style neighborhood planning and design compilation and the development of general rules of control.
(3) guide the preparation of the sub-city control rules and related special planning.
(4) Against the objectives and tasks set at the beginning of the year, to promote all other work.
Half-year work summary of the individual generic 7
20____ the first half of the year, my office in the County Urban and Rural Construction Bureau of the direct leadership and the City Construction Bureau bidding office of the business guidance, through the efforts of the entire office staff, better completed the following work:
A first half of the year summary of the work
1, The first half of the year *** counted 36 bidding projects, of which 31 public bidding, including 23 electronic bidding, paper public bidding 8; invitations to tender 5, in line with the direct contracting works 9. Bidding rate of 100%.
2, all the size of the project above the limit of bidding 100% of the implementation of the approval and filing, in line with the conditions of the online electronic bidding for construction projects bidding all the implementation of the offer method of electronic bidding.
3, filled part of the bid evaluation experts, the county **** 26 experts to obtain the provincial construction engineering series of comprehensive bid evaluation expert qualifications.
4, strict credit management of the bidding agent enterprises, its preparation of qualification documents and bidding documents, etc. from strict control.
5, the full implementation of the construction project contract management system online filing and online locking of builders.
6, in line with the provisions of the bidding report complaints received in a timely manner, processing and reply. Annual **** acceptance of 4 complaints, and all replies to deal with.
7, in a timely manner to do a good job in the liaison work of the review of construction drawings and design documents, the first half of the year **** reported for review 46 construction drawings.
Second, the work experience
1, my office in the first half of the work of the electronic quotation method of bidding, timely implementation of the spirit of the relevant documents of the Provincial Bidding Office, the use of online voice extraction of experts to assess the bidding, in the evaluation of the bidding starts before printing the list of experts to extract, and put an end to human factors affecting the results of the bidding.
2, now the implementation of the offer method of bidding, the construction unit does not need to calculate the budget offer, can be appropriate to shorten the time to 10 days or so.
3, some bidding agents lagging behind in filing information, especially the contract filing and written status report filing. The majority of the department of paper public tenders and invitations to tender agencies did not report the relevant information in a timely manner.
Third, the second half of the intention
The second half of the project bidding scope is narrowed, my office will organize all employees to learn the provincial and municipal bidding management approach to the new release, and continue to do a good job of construction projects bidding day-to-day supervision of business, focusing on doing a good job of the online electronic bidding industry supervision, reduce the phenomenon of arbitrarily compressing the reasonable period of time and the pressure of pressure, gradually standardize the design and supervision of the project bidding work. and supervision project bidding work. At the same time actively complete the allocation of the bureau of the county key project construction tasks.
Half-year summary of the work of the individual generic 8
Looking back on the first half of my work, there are colleagues and colleagues to collaborate on the hard work, there are also encountered difficulties and setbacks when the melancholy, of course, there will also be fruitful joy. It can be said that the second half of the year is a company to promote the reform of the industry, expand the market, the key to sustainable development in the half-year. Now on the first half of the important work is summarized as follows:
First, set up a global concept, do their jobs
No matter what work, establish a sense of security services is the primary issue, the field of technical services is no exception. I think the service work of the whole situation is, "establish corporate image, so that customer satisfaction and loyalty to the company's products." Limit the interests of customers, is to improve the core competitiveness of our company's products is an important part. Do a good job of service, but also the company's publicity.
Second, good communication, strong assistance and coordination
Field service personnel should not only have strong professional and technical knowledge, but also should have good communication skills, so this time we need to communicate with customers, standardize the operation, so as to avoid mistrust of the product and even damage to the corporate image. In the day-to-day work to do to do a better job with the customer's communication, to achieve customer satisfaction is the company's brand image of strong publicity.
Third, the professional skills, diligent on-site observation
With the continuous development of the logistics industry, the competition continues to strengthen, how to do a good job of customer service, but also to strengthen the company's brand competition is a strong base card. As a service person, we should observe the scene diligently, think independently, communicate with our colleagues, and strive to improve our business level continuously. Each excellent service, on behalf of the customer on the Company's products to further trust.
Fourth, the actual operation of skilled
In the past work in the past to get some experience, in the work of the mind is very important, the work should be passionate, keep the sunshine smile, can be closer to the distance between people, to facilitate communication with customers. Especially for the work of the service, positive thinking and peace of mind in order to promote the work progress and work smoothly, in the service work to have a good method and judgment in order to make the work go smoothly.
In the first half of the year, I consciously strengthened learning, open-minded to seek guidance to explain the confusion, and continue to clarify the work of the road, summarize the work methods, on the one hand, dry in the middle, learning in the dry, and continue to master the method of accumulation of experience. Summarized: in this first half of the work in contact with a lot of new things, many new problems, but also learned a lot of new knowledge, new experience, so that their ideological understanding and ability to work on a new improvement and further improve. In the daily work, I always ask myself from the practical point of view, adhere to high standards, strict requirements, and strive to achieve the business quality and moral quality of double improvement.
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