1. Please don't put metal objects, magnetic stickers, magnetic cards and other foreign objects between the mobile phone and the wireless charger (for example, the iron plate of the car magnetic bracket is attached to the back of the mobile phone), and the mobile phone may be damaged due to abnormal charging or overheating;
2. Please place the mobile phone correctly. The deviation of wireless charging coil is too large, which may lead to low charging efficiency or inability to charge;
3. Different brands of mobile phones may lead to low charging efficiency or inability to charge due to different coil positions;
4. Do not use a thick or magnetically isolated mobile phone case, because the mobile phone may not be charged or overheated, resulting in damage;
5. Please don't charge the non-Qi standard wireless charging equipment to avoid equipment failure or fever;
6. Do not block the fan to block the air inlet and air outlet of the wireless charger;
7. Do not drop foreign objects such as liquid, dust, pencil lead, toothpicks and pins into the fan outlet. If so, please take it out in time.
8. It is forbidden to use wireless chargers in medical and health care places where the use of wireless devices is prohibited;
9. Wireless chargers may have an impact on implantable medical devices and personal medical devices. Please keep away from pacemakers, cochlear implants, hearing AIDS and other equipment for more than 30cm when using.
10. Please keep access cards, bank cards, telephone cards and other magnetic cards away from the wireless charger to avoid degaussing damage.
If you have more questions, please click the link to find the link of online customer service help page.