Time like water, go and never return! A year of hard work and labor will come to an end, how many people in the beginning of the year to write a summary of the work and hurt! The summary can let us learn from the experience, the infectious disease doctor year-end work summary in the end how to write it? The following is my collection of "2022 infection department year-end work summary ppt sample", please read, you can continue to collect this page!
2022 Infection Section year-end work summary ppt model article 1Review the past six months of busy and intense work, gratified and proud. The comfort is that members of the department can be united, *** with the difficulties, proud of the limited human and material resources, my department can ensure medical safety under the premise of completing the tasks assigned by the hospital. Under the leadership of the hospital leadership and nursing department, for the beginning of the year to develop the target planning, all medical staff pay close attention to the implementation of the implementation, serious implementation, unremitting efforts, and successfully completed the tasks, and achieved a double harvest of social and economic benefits.
First, to build the department culture, establish team spirit
Actively respond to the hospital's call, the department adhere to the monthly organization of medical staff to seriously study the medical laws and regulations, hospital rules and regulations, to accept the love of work and dedication to all kinds of medical ethics and medical education, and have a record of the discussion. Adhere to the patient-centered, quality-centered nursing service concept, to adapt to health reform, social development of the new situation, and actively participate in all political activities to serve the people and dedication to the community for the purpose of patient satisfaction as the standard, wholeheartedly for the people.
Second, patient-centered, first-class quality service
In their daily work, nursing staff always keep in mind the "patient-centered" purpose of service, put themselves in the shoes of the patient to do everything to think differently "if I were a patient! If I were a patient". Actively implement the planning of the beginning of the year "one-on-one full service", receive every patient, do every job, care for every patient, when the patient is admitted to the hospital, the nurse warmly greeted, self-introduction, do a good job of all the work to appease the patient to strengthen communication with the patient, to reduce the patient's fear of unfamiliar environments, and to enhance the confidence in the treatment of the disease. The head nurse often asked colleagues about their work skills, attitude and patient requirements, the patient's comments and suggestions can be taken seriously, timely solution.
Third, standardize the overall care, and strive to create a first-class management
There is a good management is the basis and premise of quality service, in order to make the management more standardized and professional, we adhere to the weekly plan, monthly summary. Establishment of sound service objectives, consciously accept the patient into and social supervision, do a good job of monthly satisfaction surveys, in-depth development of quality care, and actively play the subjective initiative of nurses, in particular, to strengthen the admission, during the admission, the implementation of discharge measures, the implementation of the satisfaction of nurses in the department of the work of the satisfaction surveys, thus greatly enhancing the nurse's work responsibility. In order to make the quality nursing care more perfect, our department strictly implements the checking system and nursing operation procedures, and no error or accident occurs. The implementation, management and monitoring of disinfection, sterilization and isolation measures are strictly carried out. We pay close attention to the aseptic technical operation of nursing staff, and do one person, one needle, one tube, one towel and one bandage for injection. Strict management of disposable medical supplies, disposable sterile syringes, blood transfusions, infusion sets, etc., after use, disinfection, disfigurement, incineration, half a year of nosocomial infection rate of 0.
Fourth, improve the quality of nurses, cultivate first-class talent
society continues to move forward and development, we y appreciate that comprehensively improve the overall quality of nursing staff is an important link in the development of the department. Efforts to cultivate a high cultural quality, good work ethic, professional and technical team. First of all, we through uninterrupted learning, improve the nursing professional theory level, to do monthly business learning, quarterly operation assessment and "three basic" theory examination, not only that, the monthly nursing department also organized young nurses training and learning, from which make everyone's way of thinking, civilized manners, demeanor and temperament, etc., in the implicitly have been significantly improved, we believe that only the comprehensive quality of nursing staff is an important part of the development of the department. Obviously, we believe that only by constantly improving the cultural quality of all nurses, professional ethics, professional skills, in order to better serve the community and contribute to society.
V. Work performance
Our department in the past six months to treat more than 500 cases of patients, rescue a number of critically ill patients, with the nursing conditions, the level of care and quality of service improved, our department successfully completed the monthly program. But we should also be sober to see the shortcomings: in the management of the awareness of the need to boldly innovate, perseverance; in humane care, the patient's return visit and health education is still a formality; in the implementation of the rules and regulations, there are still a small number of comrades indifference to the awareness of; in the paper writing, nursing research is nearly blank; especially in the service attitude, patient satisfaction is still obviously insufficient. Patient's need is the scope of our service, patient's satisfaction is the standard of our service, patient's moving is the goal we pursue, quality service is never-ending. We will continue to sum up the experience, study hard, so that the service is more emotional and humane, for the hospital's service level to a new level and make unremitting efforts.
2022 Infection Department year-end work summary ppt model article 2In accordance with the spirit of the higher instructions, in-depth implementation of the "Hospital Infection Management Measures" to seriously find health care institutions in the management of nosocomial infections, reporting and disposal of problems, and to further strengthen the management of hospital infections, effective prevention and infectious disease pathogens, drug-resistant bacteria, conditionally pathogenic bacteria and other pathogenic microorganisms of hospital infections and Healthcare-acquired infections. Now the section of the self-examination of the situation is summarized as follows:
First, to strengthen the organization and leadership, to ensure the smooth implementation of infection management in the section.
I seriously grasp the day-to-day work, regular, irregular supervision and inspection of the infection control work in the department, the department is responsible for the monitoring of the room, and on time to the hospital sensory team to report the situation. As a result of the implementation of the layers, to ensure the smooth implementation of the management of hospital infection in my department.
Second, through the self-examination we still have a lot of problems:
1, medical waste and household waste confusion.
2, diagnosis and treatment disposal operation after the use of rapid hand elimination is not timely.
3, the disposal of patients wearing masks unreasonable.
4, hospital infection registration is sometimes missed.
Third, to further improve the system and strengthen the training management
1, the room can seriously study the "Medical Waste Management", and the question assessment, so that everyone is clear, everyone master.
1, to strengthen the hand hygiene knowledge training advocate seven steps to wash hands, explain the use of rapid hand sanitizer and precautions.
2, strengthen the supervision, disposal of patients correctly and effectively wear masks.
3, the responsibility of the registry to the person, regular, irregular checks, such as omissions timely correction.
2022 Infectious Diseases Section year-end work summary PowerPoint model article 320_ the first half of the year the Infectious Diseases Section in the hospital party and government team and the correct leadership of the Medical Department, seriously implement the hospital's diagnosis and treatment norms, the core system and disinfection and isolation system of infectious diseases. Carrying out new technologies and projects, effectively preventing and controlling the occurrence and spread of infectious diseases, and ensuring the timely and effective development of all work. Half a year's work is summarized as follows:
First, the strict implementation of the system to strengthen the management of the department
1, standardize the management of medical records, improve the quality of medical records, in the prescribed time to complete the writing of hospital cases. The company has also been working with the Ministry of Health and the Ministry of Health and the Ministry of Health and the Ministry of Health and the Ministry of Health and the Ministry of Health.
2, adhere to the system of responsibility for the first diagnosis, in accordance with the infectious disease pre-screening triage system, do a good job of triage. Do not shirk patients, change the service style, strengthen the service consciousness, improve service quality.
3, in accordance with the provisions of the Infectious Disease Management Act, do a good job of infectious disease report management. Timely and carefully fill out the infectious disease report card, the first half of the **** report 52 cases of infectious diseases.
4, adhere to the business study once a month, aimed at improving the quality of medical staff. Improve and update the records of the activities of the committees, all work has a detailed and standardized written records.
5, through the monthly administrative inspection and departmental self-inspection, found that the problem of timely rectification.
Second, actively develop new technologies and new projects to improve the cure rate of infectious diseases
1, the application of adefovir antiviral treatment of chronic hepatitis B, so that more than 90% of clinical patients with hepatitis B to achieve sustained inhibition of hepatitis B virus replication, prevent or delay the progression of liver virus, prevention and reduction of cirrhosis, liver cancer, thus alleviating the pain of the patient, improving the hepatitis B patient's quality of life.
2. The application of adenosine monophosphate antiviral treatment of chickenpox has remarkable efficacy. It shortens the course of the patient's illness, reduces the patient's pain, and enables the patient to get well soon.
Third, the workload and rescue of critical patients
The first half of the rescue of critical patients 5 cases. Among them, 2 cases of severe hemorrhagic fever patients, 1 case of mumps combined with meningitis, 1 case of mumps combined with inflammation, cirrhosis ascites combined with gastrointestinal hemorrhage, multiple organ injury 1 case. With strict scientific attitude, exquisite medical technology and unity, the medical staff of the whole department successfully treated the above five cases of critical patients, and made the patients turn from danger to safety. Received a banner from the patient.
Fourth, strict disinfection and isolation system to control the occurrence of hospital infections
1, standardized fever clinic and infectious disease room management. Routinely equipped with disinfection equipment, disinfection drugs, improve disinfection isolation technology, fixed special management. On time to do a good job of disinfection and isolation of the sick room, patients discharged from the end of disinfection, according to the infectious disease prevention and control process for a reasonable layout arrangements.
2, strengthen the awareness of self-protection, according to different types of infectious diseases, according to the level of personal protection, health care workers dressed neatly, strict hand hygiene, hand washing and disinfection after the operation of the patient or with a rapid hand disinfectant, to ensure that health care workers practice safety.
3, do a good job of medical waste management, to eliminate cross-infection. Strictly the use of disposable medical supplies, recycling, storage. The patient's secretion excretion harmless treatment. According to the provisions of the "Medical Waste Management Regulations", so that medical waste is not lost, not leaking, closed transportation, fixed-point storage, special registration, to ensure medical safety.
2022 Infection Department year-end work summary ppt model article 4** year is coming to an end, under the correct leadership and strong support of the hospital leadership, under the guidance of the hospital sensory committee, the hospital health care workers actively participate in the hospital infection monitoring work, the clinical departments of the physicians of the hospital infection of all hospitalized patients prospective investigations, found that the hospital infections can be timely and accurate report, at the same time, the hospital sensory department also strengthen the hospital infection case reporting management. At the same time, the hospital infection department also strengthens the management of hospital infection case reporting, and strengthens the monitoring and control when there is a hospital infection case, and no hospital infection epidemic occurs. Routinely relying on the Nursing Department to carry out disinfection and isolation quality supervision, aseptic technology supervision and feedback, in collaboration with the Medical Department, Nursing Department, with the hospital leadership to do a good job of medical safety management. Quarterly under the auspices of the dean of the Hospital Infection Committee held a meeting, issued a hospital infection newsletter.
2022 Infection Section year-end work summary PowerPoint model article 5First, the sound of the relevant management organization, the development and improvement of the rules and regulations, such as: the infectious disease prevention and control of the leading group, disaster prevention and rescue team and other relevant personnel adjusted to improve the management system of infectious disease outbreak reporting and other management systems.
Second, actively organize personnel training in the prevention and control of key infectious diseases: infectious disease laws and regulations, hand, foot and mouth disease, intestinal and other key infectious disease prevention and control knowledge, tumor and death surveillance training *** 4 times, to improve the prevention and control awareness and diagnosis and treatment level of our medical staff;
Third, to carry out more than 20 times of tuberculosis, hand, foot and mouth, common infectious diseases, health education activities, **** Distribute leaflets, health education prescriptions more than 6,000 copies, greatly improving the residents' awareness of disease prevention;
Fourth, seriously do a good job of hand, foot and mouth, cholera, malaria and other monitoring, screening, the establishment of fever, intestinal clinic and other outpatient clinics, and by a person responsible for the timely registration of the report of a variety of information;
Fifth, the timely registration of the report of all types of infectious diseases 30 cases, 19 cases of malignant tumors, deaths 74 cases;
Sixth, monthly hospital inpatient hospital infection case monitoring, summary, the first half of the year *** discharged patients 125 cases, no hospital infections, regular analysis and evaluation of antibiotic use in hospitalized patients;
Seventh, monthly on the center of the intestinal outpatient clinic, fever clinic, treatment room and the three stations for disinfection and isolation system to carry out the implementation of the inspection, and found that the problem is timely correction
2022 Infection Section year-end work summary ppt sample article 6xxxx year, our hospital in the district government and the competent departments under the leadership of the hospital leadership team to the scientific concept of development to lead the overall situation, scientific planning, rational layout, grasp the four key tasks, to promote the management of the hospital to a new level, to achieve new achievements. At present, the hospital's existing bed establishment of 700, the actual opening of 600; bed utilization rate of 97.76%; discharged patients an average of 7.72 days of hospitalization; critical patient rescue success rate of 87.64%; the hospital staff of 830 people, including 690 health care personnel. xxxx hospitalization of 25,600 admissions, an increase of 11.45%; emergency outpatient consultation 92 The hospital's business income amounted to 276 million, an increase of 19.26% year-on-year, since the establishment of the hospital business income growth value of the largest year. Total assets amounted to 430 million. Annual per capita business income of 332,000; the proportion of drug income accounted for 38.55%.
Heng Hui Drugs through the efforts of the whole year, the company achieved very good results, the main business income reached 2,999,100 yuan, an increase of 61.44% over last year, to achieve net profit of 400,500 yuan, an increase of 53.92% over last year.
Hengliang Medical Optometry also had a rapid growth in business operations, the annual sales of 900,000 yuan, an increase of 20% over last year, and realize net profit of 292,200 yuan, an increase of 16.84% over last year.
First, four key tasks to promote the development of the hospital to a new level
(a) the creation of a three-tier hospital
In 20xx, by the hospital's leadership team's active efforts and hard work to fight for, in the city, district governments and municipal and district health bureau leaders to obtain strong support for the premise of the hospital staff ** with efforts, unity and hard work, and the staff ** with efforts, unity and hard work. ** with the efforts, unity and hard work, our hospital won the qualification for shortlisting for the accreditation of tertiary hospitals in the province of xx and the strength of the accreditation of tertiary hospitals. xxxx At the beginning of the new year, the staff of the entire hospital to continue to work hard, in the cold season, in the New Year, New Year's festivities, our staff is still putting all their energy in the creation of a tertiary hospital in the work of the accreditation of tertiary hospitals to win the sacrifices and contributions to the accreditation of the tertiary hospitals, and at the same time is the development of health care in Gaoming District. Gao Ming District health care undertakings have made sacrifices and contributions. After careful and meticulous arrangements to meet the inspection and examination work, in late February, the leadership of the Department of Health and the expert group of the evaluation process to win praise, our hospital successfully passed the evaluation of tertiary hospitals, is about to usher in the good news.
(B) strengthen the discipline construction
The discipline construction is the foundation of the hospital stronger and bigger, is to improve the medical technology capacity of various disciplines of important planning and decision-making, is conducive to the promotion of various disciplines to carry out new technologies, new projects, and enhance the core competitiveness of the hospital.
The hospital formulated the "Twelfth Five-Year Medical Key (Characteristic) Specialty Construction Management Measures", increased investment and support for the construction of key disciplines, and encouraged to promote the accelerated development of various disciplines. This year, the Department of Surgery declared to become the xx city characteristics of the discipline, at the same time, our hospital to determine pediatrics, obstetrics and gynecology and other nine disciplines to become Gaoming District key (special) points of the discipline, two disciplines for the hospital's key disciplines, the hospital disciplines of the construction of the development of vitality.
In order to make the construction of various disciplines smoothly, the hospital will be further divided into orthopedic surgery, spine surgery, joint surgery and microsurgery, orthopedics to promote the development of refined professional direction, spine surgery, spine surgery to successfully carry out minimally invasive spine surgery; high standards of reconstruction of standardized neonatal and NICU wards, the size of the former doubled to improve the pediatric diagnosis and treatment and the ability to rescue newborns, so that the development of pediatrics Timely adapt to the government's requirements and newborns demand for diagnosis and treatment; fundus camera, laser therapy instrument procurement so that our ophthalmology department can carry out diagnosis and treatment of fundus diseases, expanding the scope of ophthalmology diagnosis and treatment of eye diseases; reconstruction of standardized hemodialysis treatment center, so that the capacity of hemodialysis machine loading expanded from 17 to 32, greatly improving the ability to receive hemodialysis patients, a number of patients in the field of hospitals hemodialysis to return to their hometowns for treatment; by the nephrology department, the number of patients in the field of hospitals hemodialysis A group of hemodialysis patients in foreign hospitals returned to their hometowns for treatment; the Sixth Department of Internal Medicine, which is composed of nephrology, hematology and endocrinology, was set up along with the opening of the new hemodialysis treatment center, and the development of nephrology and endocrinology has made great progress; the planning of the Department of Interventional Therapy has been completed, and a large-scale DSA angiography machine is under purchase, and it will be put into use in XXXX, and the interventional therapy for oncology patients, patients with cardio-cerebral and systemic blood vessel diseases will be carried out gradually; support Oncology to create a painless standardized treatment area; burns, urology, brain surgery, rehabilitation, stomatology, dermatology and other departments to invest in the purchase of new equipment, prompting the department to carry out new technologies and new projects to improve the diagnostic and treatment capacity of the relevant departments.
(C), the comprehensive promotion of quality services
This year, the hospital continued to promote the work of the three good and one satisfaction at the same time, to further strengthen the service consciousness, optimize the quality of service, and comprehensively carry out quality services.
1, in-depth development of quality nursing services. We actively implement the responsibility system overall nursing work mode, refine the work standards, standardize nursing behavior, to ensure the quality of care and patient safety. Construction and promotion of quality service wards, and strive to make quality care wards to meet the standard rate is constantly improved. In the ward, we have established a communication area for patients, publicized nursing service concepts, placed warm tips on patients' bedside table, carried out touching services, such as offering a bouquet of flowers for mothers in obstetrics and gynecology department during festivals, and sending a small gift for children in pediatrics department, etc., and implemented SMS service for family members of patients undergoing surgery to inform them of the situation of patients undergoing surgery in a timely manner, so as to reduce the anxiety of family members of the patients while waiting. Innovative service connotation to make the doctor-patient relationship more harmonious.
2, the outpatient department to further optimize the service process, convenient for patients. We to improve patient satisfaction, convenient for the masses to see the doctor as the focus of our work, improve the work system, the implementation of electronic registration, calling. The pharmacy adopts the call system of dispensing in the background and issuing in the foreground to speed up the speed of issuing medicines and reduce the waiting time of patients. Window departments actively advocate civilized language for service and careful service. Emergency center to carry out green channel service, speed up the speed of emergency, speed up the speed of the car, for the rescue of patients to fight for minutes and seconds.
3, to carry out medical ethics education, to strengthen the construction of behavior. The hospital has repeatedly invited experts to give relevant lectures to educate the staff to improve the team's execution, clean medical practice, compliance with the law, crime prevention; formulated the "Improvement of Complaints Handling Efficiency Implementation Measures", the establishment of a rapid complaint handling mechanism to improve the timeliness of the handling of patients' complaints, and received a good result. Improve the discharge follow-up notification system, the middle-level cadres' meeting regularly informs the follow-up situation, reflecting the patients' voices, which plays an important role in improving the clinical medical work and enhancing the service quality of our hospital. Employing social supervisors to provide timely supervision and feedback on the problems of the hospital and promote the continuous improvement of the hospital's work. The development of "to carry out the implementation of clean and honest risk prevention and control mechanism construction program", the establishment of clean risk prevention and control mechanism, to promote the construction of our hospital anti-corruption, effective prevention of corruption, and promote the healthy development of the hospital.
(d) In accordance with the government's requirements, do a good job of medical and health system reform.
In the integrated management of the township health system in the region, to assist the basic hospitals to do a good job of the basic drug system and the implementation of zero-differential pricing of medicines, information technology construction, and do a good job of procurement of medical consumables for basic hospitals. At the same time, according to government requirements, our hospital implemented the basic drug procurement and use of proportional management system.
Second, strengthen the quality of medical management so that the quality and safety of medical care continued to improve
The quality of medical care is an important part of the core competitiveness of the hospital, is to ensure that the important foundation of medical safety. After the end of the third-level hospital review, our hospital developed the "Gaoming District People's Hospital third-level hospital level review feedback and corrective measures", the hospital deficiencies in the article by article to improve. Subsequently, according to the opinion of the provincial health department, our hospital prepared for the review with reference to the standard of the third-level hospital review issued by the Ministry of Health. The Quality Control Section, together with the Medical Department, Pharmacy Department and Hospital Sense Section, has strengthened the management of medical quality and safety and introduced a series of medical quality management programs. The establishment of the quality controller system has formed a perfect medical quality management network. Following the principle of pDCA cycle, to achieve continuous improvement of medical quality and safety, so that our hospital medical quality management into scientific and standardized.
The quality control section randomly samples about 20% of the discharged medical records every month and analyzes them comprehensively according to the requirements of medical record management, and the results of the inspection are analyzed and evaluated in the form of ppt at the medical quality meeting every month. The quality control officer of each department monitors the quality of medical records in real time. Before the 10th day of each month, the quality control officer reports the medical quality control situation of the department to the Quality Control Section and puts forward the rectification plan for the quality and safety problems in the department. The quality control section analyzes the information reported by each department every month and evaluates the effect of the department's medical quality rectification; it regularly conducts comprehensive inspections in each department to grasp the actual quality control management situation of each department, praises the advanced departments, and warns the backward departments. Since the implementation of the series of quality management programs, most departments have been able to accurately and timely report information. Through the interaction of reporting-analysis-feedback, it makes the communication between the quality control section and each department closer and smoother, and obviously improves the effect of quality control management. The introduction of quality control management indexes for medical and technical departments has promoted the interaction, communication and case tracking between medical and technical departments on their own initiative and clinical departments, so that the quality control management of medical and technical departments has been significantly strengthened. The Quality Control Section prepares a quarterly report on "Medical Quality Quarterly Report", which includes the following contents: sampling of medical records quality in the quarter, analysis of defects in medical records, opinions on rectification of medical records, and implementation of rewards and penalties for the quality of medical records in the quarter. Through the hospital intranet published quarterly report, so that the whole hospital staff attention to medical quality management.
The Department of Pharmacy gives full play to the role of clinical pharmacists to carry out weekly clinical pharmacists to participate in clinical checkups, the rational use of medication guidance and participation in drug counseling, inpatient medical advice review, outpatient prescription review, clinical medication consultation, the rational use of drugs and other educational work. In order to implement the relevant regulations of the Ministry of Health on the management of the use of antimicrobial drugs, the hospital has issued the "xxxx Special Program for the Management of Antimicrobial Drugs" and "Regulations on Rewards and Punishments for the Rational Use of Antimicrobial Drugs in Gaoming District People's Hospital", and re-revised the "Gaoming District People's Hospital Prescription Review System". In order to achieve the standard of antibacterial drug use, the Pharmacy Department held hospital-wide academic lectures on rational use of clinical medication and knowledge of antibacterial drugs for 5 times and carried out the assessment, and the unreasonable medical advice and prescription in the form of PTT was openly commented in the quality control meeting every month, so as to make the management of rational use of medication effective, and the 7 indexes stipulated for the use of antibacterial drugs reached the standard comprehensively. The hospital is also working on the construction of a sunshine medication system, which implements the whole process of management of the drug supply chain, the use chain and the chain of custody.
The Department of Hospital Infectious Disease comprehensively examines and combs through the work of hospital infection prevention and control, and constantly improves and refines the system and process of hospital infection management and promotes its implementation. By inviting hospital infection experts to the hospital to hold special lectures, send medical staff to the provinces and cities to participate in various types of hospital infection training courses to learn, so that hospital infection management personnel are all licensed. Actively do a good job in the prevention and control of hand-foot-mouth disease, measles, dengue fever and other infectious diseases. Strengthen the monitoring of sterilization effect, ensure the quality of sterilization, and guarantee the safety of medical equipment and articles; strengthen the monitoring of hospital infection incidence and multi-drug resistant bacteria, and promote the rational application of antimicrobials; strengthen the monitoring of occupational exposure, and make efforts to eliminate all kinds of hidden dangers of occupational exposure, and reduce the incidence of occupational exposure. To implement the Ministry of Health "medical personnel hand hygiene norms", the successful organization of hand life, we are in action as the theme of the hospital-wide hand hygiene awareness-raising activities, so that all medical staff fully understand the importance of hand hygiene in the prevention and control of hospital infections.
The medical department formulated the "Clinical Blood Management Measures" and put it into effect on September 1, which refined the management system of clinical blood use and the rewards and punishments; carried out special training on clinical blood use for the department chiefs; arranged for 28 clinical backbones to participate in the provincial and municipal blood use training on the new advances in clinical blood transfusion and the new technology of autologous blood transfusion; further strengthened the approval system of clinical blood use for a large number of cases; carried out two inspections and the inspection results of quality control of clinical blood use; and carried out two inspections and the inspection results of quality control of clinical blood use. The results of the inspections were notified at the quality control meeting. Through the above measures, the rationality of clinical blood use has been significantly improved to ensure the safety of blood use.
Three, improve the quality of care to protect the safety of care
1, strengthen the core system, nursing safety management and emergency plan training and assessment. The core system will be refined into a nursing workflow, update the nursing management concept, prevention-oriented, forward-looking quality management ideas, the establishment of patient safety-based nursing quality management system and continuous improvement of the long-term mechanism, the establishment of a three-tier quality control system, to ensure that the nurse in charge, the head of the nursing team and the head of the nurses to implement the nursing process of dynamic quality control. The implementation of the adverse event reporting system, the establishment of hospital-wide monitoring of clinical care indicators, to promote the continuous improvement of nursing quality.
2, strengthen the training of nursing staff, improve the comprehensive quality of nursing staff. Strengthen the training of specialist knowledge and skills, regular specialist theory and skills assessment. ICU, NICU, emergency, hemodialysis, oncology, obstetrics, supply room nurses to the provincial and municipal hospitals to carry out specialist theory and skills training to promote the development of specialist care. Throughout the year, 24 head nurses went to provincial people's hospitals to study nursing management or attended provincial and municipal training courses for head nurses' management, and the training rate reached 100%. The head nurses updated their management concepts, opened up their horizons and improved their management level. xxxx Nearly 200 person-times were sent out for further training, study and exchanges in the year. There are 12 people who have been trained and examined by provincial nursing specialties and obtained "pICC tube placement training certificate" and "pICC maintenance training certificate", and pICC tube placement has been carried out in many disciplines, especially neonatal pICC technology has been carried out in pediatrics, which solves the problem of neonatal intravenous nutrition treatment. Currently, there are 85 people in the nursing undergraduate, through re-education to improve the comprehensive quality of personal care.
Four, strengthen the management of administrative departments to improve the efficiency of administrative work
The hospital office to reform the document approval system, to promote the paperless management of the circulation of documents, to improve the efficiency of the implementation of administrative management; reform of the administrative checkup system, the introduction of the administrative checkup feedback will be rapid implementation of the responsibility for timely resolution of the clinical front line of the problems raised. Medical Section changed the idea of medical dispute handling, invited provincial experts to lecture on "medical risk prevention and countermeasures", the implementation of full cooperation with the provincial Medical Adjustment Commission, to resolve conflicts, on a normal track; in the medical quality of regular briefings on the medical quality of each section of the medical disputes and complaints, to reveal the shortcomings of the clinical medical care, alarm bells ringing. The Finance Section completed the performance allocation program fine-tuning work at the beginning of the year; actively do a good job in the implementation of health insurance management, health insurance policy to explain in detail and the introduction of the hospital's "health insurance index management and control regulations," to guide the hospital's medical work in accordance with the health insurance policy, and strive to achieve double satisfaction of the patients and the government; successful completion of the year's financial management and the end of the year final budget work. The Equipment Section completed the equipment procurement budget of 15.4 million yuan, purchased high-grade C-arm machine, color Doppler ultrasound diagnostic instrument, high-definition electronic gastroscope, enteroscopy and a number of other large-scale equipment, which strongly supported the process of discipline construction; completed the NICU, hemodialysis center and other related medical equipment configuration work; strict implementation of the equipment and consumables procurement and bidding policies to ensure that the equipment and consumables procurement procedures are complete. There are new highlights in the business development work of ICT, and the work of hospital informationization construction, network maintenance and information statistics is satisfactory. General Affairs Section completed the projects of NICU, hemodialysis center, supply room and parking lot reconstruction on schedule and with high quality. The Public Health Section has done a solid job in managing the public **** health services of the main hospital and branch hospitals. Science and Education Department throughout the year to carry out hospital-wide academic activities 17 times, enhance the atmosphere of academic exchanges in the hospital, to promote scientific research, medical staff published 54 medical papers throughout the year, three scientific research won the Gaoming District Science and Technology Progress Award, for the first time there are three specialties to declare the success of the provincial continuing medical education program; standardize the residency training work, the development of the hospital's "standardized residency training management regulations" and "standardized residency training management rules" and "standardized residency training management rules" and "standardized residency training management rules". Residency standardized training management rules"; strengthen the teaching work and internship management, improve the teaching level of our hospital; medical staff to standardize the management of continuing education.
V. Fulfillment of the duties of the public hospital to do a good job of social welfare
Our hospital is the government's public hospitals, return to the public interest has an incumbent responsibility.
(a), to help grassroots health centers. xxxx year I hospital for the new more and health centers advances 3 million, 11 community health service station construction advances more than 8 million yuan, for the grass-roots health centers, community health service stations, drugs, equipment, consumables purchases advances 7.6 million. Assisting primary hospitals to improve their management capacity.
(2), actively undertake the work of the district government arrangements, to complete more than 800 people's conscription physical examination, more than 3,000 people's college entrance examination physical examination, more than 50,000 primary and secondary school health examination tasks and more than 600 people with disabilities medical identification, to carry out free cataract surgery for poor patients, so far there are 37 cases of poor cataract patients to see the light again. Throughout the year, 81 medical personnel were arranged to complete large-scale conferences and large-scale activities of health care tasks.
(3), in accordance with the requirements of the municipal and district governments, seriously implement the poverty alleviation and development of double to the work task. Invested 80,000 yuan in poverty alleviation funds, the main street of Sutang Village, clean up the sewage remediation, changed the face of Sutang Village. The hospital invested 35,000 yuan, for 22 single mothers, widows and orphans, difficult party members and households in need of free medical examination, clinic and condolences, for the community to purchase a number of office facilities, poverty alleviation double to work, we strive to achieve government satisfaction, community satisfaction.
(d), actively cooperate with the government to create a national civilized city work. Our hospital conscientiously implement the "xx city health system xxxx year to create a civilization to meet the national inspection work program", to carry out the establishment of the convenience and benefit of the people's voluntary service stations, the appointment of public **** civilization guide volunteer, the construction of smoke-free hospitals, and to promote the creation of the hospital to the smooth development of the work of civilization.
Problems
Although our hospital has achieved good results in various key tasks this year, there are still some problems that need to be faced squarely.
1, the lack of talent, the introduction of high-level talent is more difficult, unfavorable to the construction of the discipline.
2, the continuous improvement of medical quality is still a large space, need to pay attention to all medical staff and efforts.
3, medical complaints and medical disputes are still frequent, to enhance the hospital's social trust is not favorable.
4, the image of the hospital and the image of the medical staff to be further improved.
Comrades, xxxx year is an extraordinary year, the hospital not only ushered in and through the accreditation of the three hospitals, but also to carry out the construction of specialties, quality control management and administrative reform, as well as three good and one satisfaction as the main content of the quality of service work, our soft and hard power have been further enhanced, the hospital in the continued into the rapid development of the development of the achievements of the **** to see. Looking back, looking ahead, the new year, as the only tertiary hospital staff in Gaoming District, we have to *** with the efforts to take up the responsibility entrusted to us by history, for the hospital to develop faster and better in xxxx year and work hard.