What is the position of the nurse manager?

1.1 The head nurse is a leader and representative: the head nurse gives guidance and communication to the nursing work of the ward, uses various ways to unify opinions, gives full play to the enthusiasm of nursing staff, so as to ensure the smooth progress of nursing activities. Some people call the head nurse "the symbol of the ward". In dealing with administrative work, the head nurse represents the ward to participate in various meetings of the nursing department or the hospital, and receives visitors and introduces the environment and facilities. In her work, she leads by example, and inspires her subordinates to achieve their goals with confidence through her good deeds and words.

1.2 Nurse manager is a quality controller: the nurse manager of the nursing work of the ward has a comprehensive control function, as a new era of nurse manager should often tour the ward, collect information on the condition of the patient, check the implementation of the nursing program, listen to the physician, the patient and the family reflect, supervise the implementation of the various rules and regulations, and to promote the smooth progress of all nursing activities. The quality of the nursing work in the ward to do a combination of planned inspections and random inspections, really grasp the first-hand information of the usual nursing work, the problems and difficulties in the nursing work, timely feedback, uploading, rectification and implementation, so as to ensure that the quality of the nursing work of the overall improvement.

1.3 The head nurse is a coordinator: any conflict and contradiction between the ward personnel, the head nurse must help the two sides of the conflict consultation, advice, mutual understanding, to reach an agreement so that the conflict is resolved. The head nurse should often contact with the director of the department, the nursing department issued by the task and the requirements of nursing work to the director of the department, to seek their views and suggestions on nursing work, so that medical work and nursing work with each other, to achieve the consistency of the management of the hospital's goals. Within the nursing staff, for the unpleasantness and disharmony between the nurses, the head nurse should find out in time and do a good job of channeling and defusing the work, so as to unify the thoughts and understanding of the nursing staff to the goals and requirements of the nursing work.

1.4 Nurse manager is the nurse-patient spokesman: nurse manager to their subordinates to be treated with sincerity, to do the nurse's confidant, to maintain the group interests of subordinate nursing staff, on behalf of the nursing staff and other medical personnel consulting on operational work, and administrative and logistical departments to negotiate for the rights and interests of nursing staff. At the same time, the head nurse should represent the interests of patients to reflect the requirements of patients and companions, and liaise and communicate with the relevant personnel in order to solve patients' problems and meet their health needs.

1.5 Nurse manager is the leader of the discipline: the role of the nurse manager in the new era is not only limited to nursing management, but also bear the task of discipline construction and development. The head nurse should be proficient in this professional knowledge, understand the new progress of this specialty, and become the leader of the discipline. Achieve the admiration of nurses in terms of professional knowledge and nursing operation skills. To be good at leading the whole department to strengthen the new theory of nursing, new knowledge, new technology learning, and actively carry out nursing discipline research.

2 Management skills of the nurse manager in the new era

2.1 Realize the change of management concepts: the concept determines the consciousness, the consciousness determines the behavior, the overall care is centered on human health, the core of the nursing process, the object of nursing service is seen as a physiological, psychological, social and cultural unity. In the clinical practice of holistic nursing, the head nurse is the leader of the concept of holistic nursing, the head nurse should take the lead in practicing the change of nursing concepts, and at the same time help other nurses to update their concepts and adapt to the changes in the modern nursing model. Conceptual change: First, patient-oriented, set up "all for the patient, for all patients," the purpose of the service. The second is to standardize the nursing service behavior, and constantly improve the quality of nursing services, which is the conceptual update implied in the process of the development of the times. Practice tells us that only the nurse realized the change of their own concepts, the nursing team will appear vigorous situation, in order to lay the foundation for the hospital to implement the overall care.

2.2 Lead by example, take the lead: in hospital management, the head nurse plays the role of the top and bottom, the role of the department is more pivotal. Therefore, the head nurse is required to be a locomotive, but also when the old bull; both to the word, but also to teach. This is because the head nurse works with nurses every day, every word has a subtle influence on everyone. Nurse manager to use their own practical action to establish their own prestige. As the head nurse, to exemplary compliance with the rules and regulations of the hospital, the nursing staff to do, the head nurse first to do. Nursing staff can not do, the head nurse should also do. Nurse only everywhere to set an example, take the lead, in order to continue to enhance the persuasive power, cohesion, so that the overall nursing work is flourishing, advancing with the times.