Zhongtong Express Co., Ltd. was established on May 8, 2002 in Shanghai, is a large group of companies integrating express delivery, logistics and other businesses, with the registered trademarks of "zto?" and "zto? The registered trademark is "zto?", "zto?".
Zhongtong Express has now become a fast-growing express delivery company with a large scale of business in China, and its annual parcel volume reached 6.22 billion pieces in 2017, an increase of 38.3% year-on-year, which is already higher than the industry's average growth rate of 28.1%. As of December 31, 2017, Zhongtong had about 29,000 service outlets, 82 sorting and picking centers, more than 9,500 net partners, more than 4,800 long-distance vehicles, and more than 2,000 trunk transport routes. As of November 2017, the network reached more than 97.69% of the districts and counties, and the coverage rate of townships exceeded 81.5%.
On October 27, 2016, China Express successfully logged on to the New York Stock Exchange in the United States, creating the largest IPO in the U.S. securities market in that year, and the largest IPO of Chinese companies to the U.S. since Alibaba's listing in the U.S. in 2014.China Express listing in the U.S. opened a window to the world to understand the development of China's express delivery. ".
On the evening of September 21, 2018, Zhongtong Express released an announcement that, based on the status quo and trend of the development of the express industry, in order to further maintain the quality of service and enhance customer satisfaction, from October 1 this year to start the courier fee adjustment mechanism to adjust the national to the Shanghai area of the courier fee, the specific cost adjustment amplitude, according to the headquarters of the local service outlets to guide the recommendations and combined with the respective actual situation. The specific cost adjustment range, by the local service outlets in accordance with the headquarters guidance recommendations and with their actual implementation.
Basic introduction Company name : China Express Company Limited Foreign name : ZTO Express Headquarters location : No. 1685 Huazhi Road, Huaxin Town, Qingpu District, Shanghai, China Founded : May 8, 2002 Scope of business : Express services Nature of the company : Limited liability company Company slogan : reputation full of China to the world Chairman : Lai Meisong Abbreviation : Zhongtong Express Founded : Shanghai Affiliated industries : Logistics industry Form of organization : Joint stock Industry ：Logistics Industry Form of Organization ：Shareholding Company Development,Business Scope,Corporate Culture,Company Financial Report,Products & Services,Time-sensitive Parts,Value-added Business,Digital Products,Hong Kong & Taiwan Parts,International Parts,After-sales Service,China Express Eco-circle,Honorary List,2005,2006,2007,2008,2009,2010,2011,2012,2013 Year,2014,2015,2016,2017,2018,Team Building,Social Welfare, Company Development On May 8, 2002, China Express was founded, and the business volume of the whole network on that day was only 57 votes. In 2003, the official corporate website was set up. In 2005, took the lead in the private courier industry to open the Yangtze River Delta to Guangdong and Beijing inter-provincial shuttle bus. Passed ISO9001:2000 international quality management system certification. In 2008, the company's main line of vehicles are all equipped with GPS satellite positioning system, the network of financial settlement of all costs from manual to system settlement, began to undertake Taobao business. In 2009, the average daily business volume of China Express increased to 500,000 tickets, and the total annual operating income reached 3 billion. In the same year, the construction of headquarters base in Qingpu District, Shanghai. In 2010, launched the "network integration" strategy, internal shareholding reform. In 2011, the average daily business volume reached 1 million tickets, and the company invested in the construction of distribution centers with independent property rights in Dongguan, Taizhou and Wuxi. In 2012, the 10th anniversary of the creation of the company's average daily business volume to 2 million tickets. November 19, 2014, in Zhejiang Province during the visit *** Premier to Zhongtong Express Zhejiang Yiwu Qingyan Liu Village outlets research. On September 24, 2015, *** Premier inspected Zhongtong's sorting center in Zhengzhou Free Trade Zone in Henan Province and received Zhongtong Chairman Lai Meisong. On October 27, 2016, it was successfully listed on the New York Stock Exchange. On October 10, 2017, Zhongtong Express released a price increase announcement. On May 30, 2018, Cainiao Network and China Express announced a strategic investment agreement, Alibaba, Cainiao and others invested 1.38 billion U.S. dollars in China Express, with a shareholding of about 10%, and the two sides will **** together to explore new logistics opportunities and promote the upgrading of the industry's digitization. Scope of business domestic express, international express (except for the above postal enterprises franchise business), engaged in sea, air, land international freight forwarding, warehousing services, handling services, domestic freight forwarding agent, corporate image planning, marketing planning, public relations activities planning, business management consulting, business information consulting, supply chain management, machinery and equipment leasing, sales of machinery and equipment, mechanical and electrical products, Electronic products, communication equipment, clothing, shoes and hats, office equipment and supplies, design, production, agency, release of various types of advertising. Projects subject to approval by law can only be carried out after approval by the relevant departments Corporate culture Zhongtong's mission: to use our products to create more people's happiness (which contains three meanings: one is to help more people start their own businesses and achieve a better new life; the second is to help our customers to grow, cut costs for our customers, improve efficiency, and create value; the third is to solve the problems of the society, reduce the cost of logistics, and realize "from the factory to the user, from the customer to the customer, from the customer to the customer", "from the factory to the customer, from the customer to the customer, from the customer to the customer". "(From factory to user, field to table) Zhongtong's vision: to be a dignified and respected enterprise with a century-long history Core values: build and enjoy together, trust and responsibility, innovation and entrepreneurial spirit Cultural philosophy: responsibility, transparency, fairness, and sharing Business philosophy: fairness, efficiency, and results Zhongtong's goal: to be the world's first-class integrated logistics service provider. The world's first-class integrated logistics service provider The direct embodiment of Zhongtong's corporate culture: confidence, trust and responsibility Our expectation: all Zhongtong people can have a healthy body, happy work and happy life Company financial report From 2011 to 2015, Zhongtong's compound annual growth rate (CAGR) in the volume of express parcels amounted to 80.3%, while China's compound annual growth rate in the volume of express parcels for the same period was 54%. In 2016, Zhongtong Express's business volume was 4.498 billion pieces, with a ratio to revenue of approximately 2. Zhongtong's total parcel volume in the first quarter of 2017 was 1.175 billion pieces, an increase of 41.9%; the total number of parcels solicited and received in the second quarter was 1.493 billion, a year-on-year increase of 37.6%, which was higher than the peer group's average growth rate of 30.7%; and the number of parcels delivered in the third quarter was 1.5359 billion, an increase of 39.9% compared to the year-ago period's 1,102.0 million in the third quarter, up 39.4% from 1,402.0 million in the same period last year; the fourth quarter parcel delivery volume was 2,015.0 million, up 35.8% from 1,483.0 million in the same period last year. While its piece volume and market share grew at a high rate, China Express demonstrated its profitability by virtue of its operational efficiency. Its operating revenue grew from RMB3.9 billion in FY2014 to RMB6.1 billion in FY2015, an increase of 55.9%. Zhongtong Express reported full-year revenue of RMB 9.789 billion in 2016, up 60.8%; gross profit of RMB 3.443 billion, up 64.9% from RMB 2.088 billion in 2015; adjusted net profit of RMB 2.165 billion, up 76.8% from 2015; and operating margins of 15.4% in FY2014 to 25.1% in FY2015, and the operating profit margin reached 24.9% in the first half of 2016, which is one of the highest among the large listed express delivery companies in the world. On March 9, 2018, China Express released the company's financial results for the fourth quarter and full year of 2017 ended December 31st. The financial report showed that in the fourth quarter of 2017 Zhongtong Express revenue was 4.331 billion yuan (RMB, the same below, or about 665.7 million U.S. dollars), an increase of 35.7% compared with 3.190 billion yuan in the same period of the previous year, and the net profit was 1.2219 billion yuan (about 187.8 million U.S. dollars), compared with a net profit of 739.8 million yuan in the same period of the previous year, an increase of 65.2% year-on-year. Zhongtong Express's fiscal year 2017 revenue was RMB 13.06 billion, up 33.4% year-on-year; net profit was RMB 3,158.9 million, up 54% year-on-year. Products and Services Time-sensitive pieces Next Day Delivery: express delivery service that is received and sent within the specified service scope and delivery time, with a promise of delivery by 24:00 on the following day. Next Day Delivery: Collection and delivery within the specified service scope and delivery time, with a promise of delivery before 24:00 the day after. Three-Day Delivery: Receive and send within the specified service scope and delivery time, and promise to deliver before 24:00 on the day of collection +3 days. Value-added services Pick-up: Full service of collecting express mail at designated locations according to customer instructions and sending express mail to designated recipients. Pickup on behalf of the sender: A service to collect express shipments at a designated location according to the sender's instructions and deliver them to a designated destination. U-Fresh Delivery: "U-Fresh Delivery" is a different delivery service from "ordinary pieces" launched by China Communications, mainly targeting fresh food, fruits and other products with high time-saving and safety requirements. By reminding the bartender of the collection, transit and delivery, the products will be transferred to the next link at the first time, and the whole delivery process will be completed at a faster speed. Collection of payment: In accordance with the requirements of the transaction agreement reached between the sending party (seller) and the receiving party (buyer), we provide the sending party with the service of carrying and delivering the goods at the same time and collect the payment on behalf of the sending party to the receiving party, and at the same time return the payment to the sending party in accordance with the agreed time. Payment on Delivery: The cost of logistics transportation is borne by the recipient, and the cost is paid to the logistics company after the arrival of the goods express pieces. Return of Signed Sheet: A value-added service that, upon the request of the sending customer, returns to the sender, within the specified service time, various documents such as the signing sheet, outgoing sheet, receiving list, invoice and so on, which have been signed by the addressee and confirmed by the addressee. Guaranteed price: according to the customer's request, the guaranteed price is charged to the sender in accordance with the provisions of the contract terms. Digital Products Electronic Bill of Lading: A bill of lading that uses self-adhesive thermal paper to print customer's receiving and dispatching information, also known as thermal paper courier label, economic bill of lading, two-dimensional code bill of lading, etc. It has the advantage of shortening operation time and optimizing distribution. It has the ability to shorten the operation time and optimize the distribution process. Privacy face sheet: is a use of privacy communication technology to hide the recipient / sender information at the same time, the courier by dialing a secure number and the recipient / sender direct call method, you can eliminate the logistics and transportation process, the recipient / sender of private information access and leakage, for the recipient / sender to provide services that can protect private information. Hong Kong and Taiwan pieces Hong Kong special line: the place of sending and receiving respectively in the People's Republic of China *** and the territory of China Hong Kong Special Administrative Region of the express delivery business. 2011 September, China Communication Hong Kong Company was formally established to provide customers with express delivery services between the mainland and Hong Kong. Taiwan Special Line: the express business that the sending place and receiving place are respectively in the territory of the People's Republic of China*** and Taiwan, China. in September, 2011, Zhongtong Taiwan Company was formally established to provide customers with express services between the mainland and Taiwan. International pieces of FBA air transport package tax: China Express signed a fixed flight with the airline, in the form of air plus sending transit, there is no row warehouse phenomenon, stable and fast time, so that customers with the price of the special line, to enjoy the express service. China-Britain special line: China-Britain special line is a high-quality special line logistics service with fast customs clearance, fast time limitation and excellent price provided by Zhongtong International in cooperation with YODEL, a local express company in the United Kingdom, for China's foreign trade and cross-border e-commerce sellers. The goods are centrally sorted in China and loaded on direct flights to the UK, the parcel information is transmitted to the UK customs clearance before the goods, and the goods can be immediately cleared and dispatched to the whole territory of the UK after arriving at the UK. It is suitable for the transportation of high-value goods with high timeliness requirements. Swiss Postal Treasure: Zhongtong Swiss Postal Treasure is a special line logistics service provided by Zhongtong International in cooperation with France Post and Swiss Post for Chinese foreign trade and cross-border e-commerce sellers, and has set up special lines in various countries for the export of Chinese electronic products. Through the cooperation with customers, all the goods have been sorted by country and channel before arriving at Zhongtong's warehouse (Shenzhen warehouse), and there is no need to sort again when arriving at the transit countries (e.g. Switzerland, UK, France), so that the transit time can be improved at a faster speed. Swiss Post: Zhongtong Swiss Post is a special line logistics service for China's foreign trade and cross-border e-commerce sellers in cooperation with France Post and Swiss Post, which directly enters into France and Switzerland, and has set up a special line for China's electronic products export. Through the cooperation with customers, all the goods are pre-sorted by country and channel before arriving at Zhongtong's warehouse (Shenzhen warehouse), and there is no need to sort again when arriving at the transit countries (e.g. Switzerland, UK, France), so as to improve the transit time as quickly as possible. International eTongBao: International eTongBao is an economical international express service launched by China International to meet the needs of the international e-commerce light and small items delivery market, and provides delivery services for Chinese e-commerce customers through cooperation with overseas postal services and major e-commerce platforms. New Ausbao: Zhongtong New Ausbao is an international express delivery service from China to Australia developed by Zhongtong Express in cooperation with Australia Post. It realizes fast customs clearance and local delivery, which can solve the problems of high cost of international express delivery and low efficiency of international parcels. Russia Special Line: Russia Special Line is a logistics solution for China's B2C sellers to provide e-commerce to Russia, which is developed by Zhongtong International in cooperation with CDEK, a local Russian express. After-sales service After-sales treasure: After-sales treasure is an active after-sales service done by the marketing center. It takes the initiative to track the status of each shipment delivered by customers; takes the initiative to solve all problems in the flow of shipments; takes the initiative to provide customers with feedback on shipment information and processing results; takes the initiative to create an exclusive customer logistics report; takes the initiative to save invisible costs for outlets; and develops after-sales plans according to customers' individual needs after the sale. Zhongtong Ecosystem The Zhongtong Ecosystem has been continuously optimized and improved, with breakthroughs in Zhongtong International, Zhongtong Express, Zhongtong Cloud Warehouse and Zhongtong Preferred. Honors 2005 On April 1, 2005, the company passed ISO 9001 international quality management system certification. 2006 China Express was awarded "Top Ten Influential Brands in China's Express Industry" China Express was awarded "Top Ten Brands in China's Express Industry for Customer Satisfaction and Safety". "2007 China Express was selected as one of the "Top 100 Private Enterprises in Shanghai Modern Service Industry in 2007" and "Honest Enterprise" 2008 China Express (Guilin Branch) was honored as an advanced enterprise in postal statistics in 2008. 2009 Zhongtong Express won the "Express Service" Standard Knowledge Contest Organization Award organized by the State Post Bureau Zhongtong Express won the "Top Ten E-commerce Logistics Service Enterprises of Huaxia Bank Cup" of China Communications and Transportation Association Zhongtong Express (Shijiazhuang and Zhejiang Branches) won the "2009 Advanced Postal Industry Statistical Work Award" and the "Honest Enterprise". 2009 Postal Industry Advanced Enterprise Honor for Statistical Work 2010 China Express (Zhejiang and Guilin branches) was awarded the title of "2010 Postal Industry Advanced Enterprise Honor for Statistical Work". In 2012, China Express (Shanghai Zhongtongji Express Service Co., Ltd. was the former name of China Express) was awarded the title of "2012 National Advanced Enterprise in Express Peak Season Service Guarantee" by the State Post Bureau. 2013 Zhongtong Express won the title of "2013 Shanghai Qingpu District Top 100 Taxpaying Enterprises" Zhongtong Express (Shanghai, Tonglu Branch) won the "2013 Postal Industry Advanced Enterprise in Statistical Work" honorary title. Zhongtong Express (Shanghai, Tonglu Branch) won the "2013 Postal Industry Advanced Enterprise in Statistics" honorary title Zhongtong Express (Shanghai Zhongtongji Express Service Co., Ltd. for the old name of Zhongtong Express) won the "Charity Love, Warmth and Huaxin" 2013 Charity Fundraising Contribution Award 2014 Zhongtong Express Customer Service Center was **** the Youth League Central Committee, the State Postal Bureau, The Ministry of Transportation and Communications awarded the honorary title of National Youth Civilization Model Creating Collective Zhongtong Express was awarded the honorary title of "2014 Most Growing Enterprise in New Service Industry" Zhongtong Express was awarded the honorary title of "Outstanding Contribution Award" for industry news propaganda work in 2014. China Express won the honorary title of "Outstanding Contribution Award" for industry news propaganda work in 2014; China Express won the honorary title of "Outstanding Innovation Award" for industry news propaganda work in 2014; 2015 China Express won the honorary title of "Outstanding Enterprise in China's Logistics in 2015" China Express won the honorary title of "Outstanding Contributor to the Development of Shanghai Express Industry in 2015". The title of "2015 Outstanding Enterprise with Outstanding Contribution to the Development of Shanghai's Express Industry" Zhongtong Express was awarded the title of "2015 Excellent Enterprise in Complaint Handling Quality of Shanghai's Express Industry" Zhongtong Express (Guizhou Branch) was awarded the title of "2015 Outstanding Contribution Award for Service Assurance in Guizhou's Express Peak Season". China Express (Guizhou Branch) was awarded the "2015 Guizhou Province Express Peak Season Service Guarantee Outstanding Contribution Award", "2015 Guizhou Province Express Peak Season Service Guarantee Safety Prevention and Control Award", "2015 Guizhou Province Postal Statistics Advanced Enterprise" and other honorary titles. China Express was named 2015 Shanghai Specialized, Specialized and New Small and Medium-sized Enterprises China Express won the "2015 China Skills Competition Shanghai Courier Industry Vocational Skills Competition Outstanding Organization Award" China Express won the "First Shanghai Courier Industry Vocational Skills Competition Group Award China Express (Shanghai Branch) won the "National Civilized Unit of Transportation Industry", "2015 Shanghai Express Industry Complaint Handling Quality Winning Enterprise", "2015 Shanghai Express Industry Development Contribution Outstanding Enterprise", "2015 Shanghai Express Industry Development Contribution Outstanding Enterprise", "2015 Shanghai Express Industry Development Contribution Outstanding Enterprise". 2015 Shanghai Express Industry Development Contribution Outstanding Enterprise" and other honorary titles Zhongtong Express won the "Shanghai Zhejiang Chamber of Commerce 2015 Outstanding Members Returning to their hometowns to invest in the Contribution Award" Zhongtong Express won the "2015 Shanghai Postal Industry Advanced Unit in News Propaganda" title. In 2016, China Express was awarded the title of "National Civilized Unit in Transportation Industry" issued by the Ministry of Transportation of China China China Express was awarded the title of "Top 100 Taxpaying Enterprises in Qingpu District, Shanghai in 2016". Zhongtong Express was awarded the honorary title of "Shanghai Charity Star" Zhongtong Express (Sichuan Branch) was awarded the honorary title of "2016 Advanced Unit of Integrity Building in Chengdu Logistics Industry" Zhongtong Express was awarded the "2016 China's Best Service Improvement Award for Express" Zhongtong Express Zhongtong Express was honored with the "2016 China Express Best Service Enhancement Award" Zhongtong Express was honored with the "2016 China Express Best IPO Company" Zhongtong Express was honored with the "2016 Top 100 Taxpaying Enterprises Rapid Contribution Award" Zhongtong Express was honored with the "2016 Courier and Logistics Industry Information Security Award" Zhongtong Express was honored with the following awards 2016 Advanced Enterprise in Postal Industry Statistics 2017 Zhongtong Express won the "Special Contribution Award for the Development of Express Industry Clustering" Zhongtong Express won the second place of the group award, the excellent organization award, the excellent guidance award and other awards of the "Shanghai Express Industry Vocational Skills Competition". China Express (Yanbian Branch) won the honorary title of "Youth Civilization Number" at the state level China Express won the "Outstanding Progress Enterprise Award for Information Security", "Outstanding Operation and Maintenance Team Award for Information Security", "Award for Information Security", "Award for Information Security Team" and "Award for Information Security Team". Zhongtong Express won four awards, including "Enterprise Award for Outstanding Progress in Information Security", "Award for Outstanding Operation and Maintenance Team in Information Security", "Award for Outstanding Case in Information Security" and "Award for Outstanding Individual in Information Security" Zhongtong Express was recognized as a national 5A logistics enterprise. "Ltd., a wholly-owned subsidiary of Zhongtong, was recognized as a national high-tech enterprise. 2018 Zhongtong Express was honored with two awards, namely, "2017 Top 100 Taxpaying Enterprises in Qingpu District" and "2017 Outstanding Talent Team Award for Innovation and Entrepreneurship in Qingpu District". " two awards. Zhongtong Express has been honored as one of the Top 100 Taxpaying Enterprises in Qingpu District for consecutive years, and ranked second in the list of Top 100 Taxpaying Enterprises in Qingpu District in 2018. Team building In April 2014, China Express Group carried out quality development training activities on the theme of "building a harmonious team" In 2015, China Express Group invested millions of yuan to build the China Express Hope School in Minjian Township, Yunlong County On May 8, 2016, the 14th anniversary of the founding of the China Express Group celebrated the ceremony and the 2016 collective wedding ceremony. Ceremony On August 27, 2016, Zhongtong Express held the 2016 Network-wide Planning Work Conference and the Fifth Correspondent Training in Shanghai. In March 2017, China Express Group organized the activity of "Sending Health and Warmth" for family members, providing on-site blood pressure measurement, physical and mental health consulting and other services for the company's employees On May 8, 2017, the 15th anniversary of the celebration of China Express Group and the collective wedding ceremony in 2017 On June 30, 2017, China Express Group held the Singing Competition to Celebrate the 96th Anniversary of the Founding of the Party In June 2017, the basketball team of China Express participated in the 2017 "Xianghuaqiao Cup" Shanghai Qingpu District Enterprise Staff Basketball League and EBA Enterprise Super Basketball League (Qingpu District) and won the championship In July 2017, China Express Group organized the first-line courier to participate in the experience of "slow life". "In August 2017, China Express Group participated in the 2017 Express Industry "Dark Horse Cup" Basketball Invitational Tournament and won the championship Social Public Welfare In 2015, China Express Group donated 1 million yuan to the Yunnan Provincial Youth Development Foundation. In 2015, through the Youth Development Foundation of Yunnan Province, China Communication Express Group donated 1 million yuan to build a Hope Primary School in Yunlong County and Lanping County of Yunnan Province respectively. In June 2017, China Express joined hands with the Education Bureau of Qingpu District, Shanghai, to organize the "Little Hands Pull Big Hands - Green Around the Earth" and "Dream 1+1" love book donation public welfare activities.