It refers to the work content that a post needs to complete and the scope of responsibility that it should bear. Whether it is part-time or part-time, it refers to different positions. Job responsibility is a visual job description, which can be divided into different types of positions. The following are the job responsibilities of the quality department manager that I have sorted out. Welcome to share.
Responsibilities of Quality Manager: 1 1. Maintain the logistics service of the whole mall and ensure the normal sales of the mall.
2. Establish and improve the management system to ensure the strict management and supply of people, money and materials.
3. Control the cost budget and expenditure of the whole store and strengthen the concept of cost-effectiveness.
4. Be responsible for the environmental layout and sanitation of the office area and living area.
5. Be responsible for the staffing and management of the whole store, and strengthen the recruitment, training and assessment management of employees.
6. Strictly review the budget and expenditure in the store, make good supply of goods, and ensure the normal operation of the mall.
7. Establish and improve various safety systems, and do a good job in the guidance and management of fire control, public security and theft prevention.
8. Maintain the in-store facilities and ensure the safety of the company's property.
9. Provide good working order and working environment for all departments in the store.
10. Be responsible for the scheduling and performance appraisal of the director and deputy director of the department.
1 1. Be responsible for the welfare work of employees such as the canteen and do a good job in logistics support.
12. Communicate company policies and instructions of the manager and deputy manager, and carry them out.
13. Responsible for communication and coordination with other departments and the head office.
14. Responsible for in-store duty. When the manager and assistant manager are not in the store, make decisions on behalf of the manager according to the authorization, and register in the duty book and report to the manager.
Job responsibilities of the manager of quality department. 1. Be responsible for the human resources planning of the company. According to the company's sales performance requirements or production scale requirements, plan the number of sales personnel or production personnel, and determine the quality conditions of employees, including their educational level, moral quality, ability and quality, work experience, etc.
Second, the formulation of job description and the formulation and modification of personnel system, including employee handbook, company recruitment system, performance appraisal system, training system and employee attendance system.
Third, be responsible for the recruitment and interview of company employees. According to the company's annual human resources planning, implement the company's employee recruitment.
1) Recruitment preparation: determine the number of recruits, formulate recruitment documents and choose recruitment methods;
2) Recruitment implementation: screening resumes to determine candidates for interviews;
3) Conduct an interview to determine the candidate for trial.
Fourth, be responsible for the contract management of company employees.
1) sign a labor contract;
2) Pay labor insurance and strengthen contact with labor and social security departments;
3) Labor contract filing management.
Fifth, responsible for employee performance appraisal. Select employee assessment methods (scoring method, KPI key indicator assessment method, 360-degree three-dimensional assessment method, scale performance assessment method and forced distribution method) to conduct regular assessment on employees.
Sixth, the company employees leave, dismissal, resignation and other related procedures.
Responsibilities of quality department manager 3 1. Under the leadership of the general manager and human resources director, be fully responsible for the labor and personnel management of the hotel.
2. Assist the director of human resources to coordinate the relationship with the owner and relevant government departments.
3. Assist the HR Director to prepare the staffing plan and organize the recruitment, assessment, rewards and punishments and transfer of employees.
4. Assist the HR director to draft or modify the employee labor contract, and be responsible for signing, renewing and signing the contract.
5. Be responsible for formulating, executing and checking the annual, monthly and weekly work plans of the personnel department.
6. Be responsible for strengthening the education of employees' labor discipline, supervising and inspecting the implementation of employee manuals and hotel rules and regulations, putting forward handling opinions, and cooperating with the training department to do a good job in employee training.
7. Be responsible for formulating the annual budget of labor wages and proposing the wage adjustment scheme.
8. Responsible for inspection, supervision and implementation of national policies on labor and personnel and hotel rules and regulations.
9. Responsible for drafting and implementing various rules and regulations related to personnel.
10, responsible for the examination and approval of various forms, written materials and memos related to personnel.
1 1, responsible for handling all kinds of employee complaints.
12, responsible for planning and holding various large-scale employee activities (such as birthday celebrations, employee meetings, etc.). ).
13. Attend meetings or activities related to personnel work inside and outside the hotel on behalf of the HR Director.
14, responsible for establishing and improving the "echelon replacement system for managers".
15, responsible for pension insurance, housing accumulation fund and other work related to labor wages.
16, responsible for completing other tasks temporarily assigned by the director of human resources.
Responsibilities of Quality Manager 4 1. Responsible for assisting the general manager to formulate the company's development strategic plan, business plan and business development plan;
2. Responsible for organizing and supervising the implementation and reporting of the company's plans and schemes;
5, responsible for checking and implementing the working status of each department;
6, responsible for coordinating and handling the working relationship between departments;
7. Be responsible for guiding the construction and publicity of company culture.
8. Be responsible for reporting the work progress to the General Manager and making suggestions on personnel appointment.
9. Responsible for the post of general manager in the absence of the general manager.
10, responsible for presiding over the regular work meeting.
12, responsible for modifying and reviewing various documents related to the company's operation.
13, responsible for completing the tasks temporarily arranged by the general manager.
Responsibilities of Quality Manager 5 1. Responsible for the development of agents, and assist agents in network construction, sample installation, contract negotiation and signing within their jurisdiction.
2. Collect and find dealer information, track customer information, and establish customer area information tracking table.
3, agents, dealers store image decoration audit
4. Cooperate with agents to promote marketing terminal activities.
5. Be responsible for conveying the company's marketing policies to the agents.
6. Help agents manage customers and inventory.
7. Be responsible for the check and recovery of the agent's payment.
8. Cooperate with the after-sales department to do the after-sales work in the region and solve the problems encountered by customers in time.
9. Plan and allocate monthly, quarterly and annual sales targets in the region.
Responsibilities of Quality Department Manager 6 1. According to the annual management plan issued by the board of directors, decompose the annual indicators, be responsible for good communication with the board of directors, and ensure the smooth implementation of various business plans of the enterprise.
2. Authorize the directors and general manager of the branch to organize the implementation of the business plan to ensure the full completion of the annual business indicators.
3. Organize the formulation of medium and long-term development strategies and business objectives of enterprises, and make timely adjustments according to changes in internal and external environment.
4. Be responsible for holding the general manager's office meeting, and listen to the work reports of the leaders of various departments and the general manager of the branch.
5. Be responsible for organizing the formulation of various work plans of the enterprise, convening relevant meetings or issuing relevant documents, and arranging the implementation of the plans.
6 responsible for the appointment, training, management and assessment of senior management personnel.
7. Establish and maintain good relations with relevant government departments, important customers and media organizations, attend important corporate public relations activities, and handle major corporate external relations.
8. Organize the formulation of various rules and regulations of the enterprise, make timely adjustments according to the actual situation, and implement the various rules and regulations of the enterprise in a timely manner.
Job responsibilities of quality department manager 7 1. Work under the direct leadership of the general manager and be responsible to the general manager;
2. Formulate the organization chart, staffing and post responsibilities, which shall be audited by the general manager and implemented after being submitted to the general manager for approval;
3. Be responsible for the formulation, revision and implementation of employee compensation plan; Accounting salary and benefits, audited by the general manager, and reported to the general manager for approval;
4. According to the company's needs, formulate staffing standards for each position and be responsible for personnel recruitment, employee entry and dismissal procedures; Have the right of preliminary examination for new employees in job interviews, reasonably suggest the most suitable positions and do the best;
5. Be responsible for warehousing, distributing and summarizing office supplies;
6. Be responsible for the daily labor discipline and attendance management of the company;
7. Organize the company's personnel training, including the management of employees' continuing training, draw up the company's employee training development plan, which will be audited by the general manager and submitted to the general manager for approval, and be responsible for organizing the implementation;
8. Make human resource planning according to the company's business objectives and post setting, and put forward suggestions and apply for approval for the appointment, removal, assessment, stay and promotion of employees;
9. Responsible for the management of personnel files and all kinds of filing materials;
10. Be responsible for handling various insurance and welfare systems of the company, approving and handling applications for employee files, relationship transfer and professional title evaluation;
1 1. Responsible for signing employee labor contracts and handling labor relations;
12. Do a good job in statistics, analysis, prediction, adjustment, inquiry and talent pool establishment of all kinds of human resources to ensure that personnel laws and regulations follow the labor laws and regulations of relevant government departments and are effectively implemented;
13, responsible for the implementation of labor safety protection, and participating in the investigation, aftercare and compensation of the company's labor safety and industrial accidents;
14, responsible for organizing the year-end selection, appraisal of advanced departments and individuals, and awarding honorary titles; Ensure that personnel regulations comply with the labor laws and regulations of relevant government departments and ensure their effective implementation;
15, actively do a good job in employee motivation, team building and corporate culture construction;
16. Other tasks assigned by the leaders.
Responsibilities of Quality Manager 8 1. Familiar with the main target markets, understand the needs of consumers, and develop and provide coffee shop products and services that can meet the needs.
2. Strengthen the management and control of procurement, acceptance and warehousing to reduce costs.
3. Formulate the daily management system and the working procedures and standards of the supervisor, examine and approve the working procedures and standards of the operation layer, participate in the work plan and operating budget of the coffee shop, and urge and check the employees to seriously implement them.
4. Be responsible for making work plans, planning and designing fixed menus and variable menus, and preparing the planning, operation and promotion plans of theme activities in time.
5, responsible for personnel recruitment, give full play to the enthusiasm of all employees, supervise the implementation of various training plans, and implement effective incentive measures.
6, responsible for regular performance appraisal of subordinates, put forward written suggestions for promotion and demotion according to the appraisal system.
7. Analyze operating costs with other departments and take effective measures to strengthen cost control.
8. Formulate and implement promotion plans for various coffee shops, promote banquet sales, strengthen banquet organization and management, and improve banquet service quality.
9, responsible for the coordination between the coffee shop, bar, steward and other departments, responsible for the supervision and inspection of the service quality of the coffee shop and the quality of kitchen production.
10, responsible for extensively collecting the opinions and suggestions of the guests, reasonably handling the complaints of the guests, organizing and adjusting the management system and working procedures and implementing them.
1 1, responsible for checking the gfd and gfd of employees and the implementation of rules and regulations, and implementing rewards and punishments according to the reward and punishment system.
12, responsible for safety management within the jurisdiction, providing safe dining environment and hygienic food for guests, providing safe working environment for employees, and supervising subordinates to maintain and manage facilities and equipment within the jurisdiction.
13. Attend all kinds of meetings organized by superiors on time, communicate and assign tasks to subordinates through meetings, and ensure the smooth implementation of government decrees and tasks.
14. Grasp the ideological trends of employees and solve their work and life problems.
Job Responsibilities of Quality Manager 9 Job Responsibilities:
1. Be responsible for formulating the safety standards of all departments, making daily supervision and specifying the number of daily inspections;
2. Be responsible for the improvement and rectification of workflow, and define the process and time nodes of each link of "distribution-implementation-feedback";
3. Responsible for the safety guidance and control of major activities, put forward control measures for large-scale activities and important events and supervise the whole process;
4. Be responsible for formulating the quality management methods of each department and controlling the work of each department from the perspective of quality;
5. Be responsible for complaining about the company's events and reporting to the superior leaders in time;
6. Responsible for sorting out the service processes of various departments and checking their completion, formulating control measures and submitting reports regularly; 7. Complete other work arranged by superior leaders.
Requirements:
1. Full-time college degree or above, majoring in safety management and quality management engineering;
At least 2.5 years working experience in engineering safety management;
3. Familiar with national safety laws and regulations, familiar with production site safety workflow, safety operation norms and safety management procedures;
4. Familiar with construction production process, safety protection, fire protection, temporary electricity consumption and other related safety regulations, standards and daily safety management, with a high sense of responsibility.
5. Have certain coordination, organization and communication skills, and have certain language expression skills. Job responsibilities:
Responsibilities of Quality Department Manager 10 Main responsibilities:
1. Be familiar with the latest development of the property management industry and relevant laws and regulations, and master the management system of the company and the quality management system documents of the property management company.
2. Coordinate the daily management of the department, and lead the department to promote the improvement of management quality, work quality and service quality of the subordinate units of the property management company.
3. Be responsible for formulating and implementing the quality management system and work specifications of the property management company.
4. According to the company's overall development goals, node work plans, meeting resolutions, etc. , the preparation of the department's work plan and organize the inspection of the implementation of the work.
5. Be responsible for effectively supervising the operation of the quality management system of the subordinate property company and the implementation of the company's rules and regulations.
6. Regularly investigate the management service quality of each building, form a quality evaluation report, and put forward constructive opinions and suggestions on improving the management service quality of each building.
7. Be responsible for the complaints of business owners transferred from the "general manager's mailbox" and "general manager's hotline" of the property management company, analyze the reasons from the management, sum up the existing deficiencies, and promote the work of various buildings.
8. Responsible for the identification, investigation and evidence collection of major problems, seriously unqualified projects and major complaints about people and property in each building.
9. Be responsible for the monthly evaluation of management quality, work quality and service quality of subordinate units.
10. Be responsible for the work distribution, guidance and supervision, training and assessment of employees in this department.
1 1. Be responsible for the management of fixed assets and office equipment and facilities of this department.
12. Complete other tasks assigned by company leaders in time.
Work experience and skills:
Education: The first education is undergraduate.
Knowledge: Familiar with property management practices and related laws and regulations.
Skills/talents: strong leadership and management skills, good communication and expression skills and internal and external coordination skills; Strong organizational skills, holding a property management certificate; Familiar with all kinds of office software and network applications.
Responsibilities of Quality Manager: 1 1 1. Responsible for the engineering and property management of the project, and organize the implementation of the annual business objectives and plans of the Engineering Property Department;
2. Organize the formulation of management system related to engineering property, and implement and improve it;
3. Responsible for project decoration, renovation, maintenance management and cost management;
4. Be responsible for the energy consumption management of the project;
5. Responsible for project property quality and safety management;
6. Maintain good cooperative relations with public security, fire protection, urban management, municipal administration and other government departments, and create a good internal and external image of the enterprise 1. Responsible for project engineering and property management, and organize the implementation of the annual business objectives and plans of the Engineering Property Department;
2. Organize the formulation of management system related to engineering property, and implement and improve it;
3. Responsible for project decoration, renovation, maintenance management and cost management;
4. Be responsible for the energy consumption management of the project;
5. Responsible for project property quality and safety management;
6. Maintain good cooperative relations with public security, fire protection, urban management, municipal administration and other government departments, and create a good internal and external image of the enterprise.
Responsibilities of quality department manager 12 1. Under the direct leadership of the general manager, according to the company's central work in various periods and the company's development plan, formulate project management objectives, be responsible to the general manager, fully implement the project property management, and improve the quality of property management services.
2. Be responsible for the overall coordination of the municipal departments of provinces and cities where the dealers are located.
3. According to the annual plan, establish and improve the rules and regulations and business processes required by the project, and supervise, arrange and inspect the work of subordinates.
4. Be responsible for drafting rules and regulations, emergency plans, work processes, standards and specifications for operation and management of engineering, security, cleaning and customer service, and submit them to the company for approval before implementation.
5. Be responsible for spot-checking the service quality of dealers in the region, and comprehensively improve the comprehensive quality of employees.
6. Improve the service level of distributors in the province.
Responsibilities of Quality Department Manager 13 1, leading, supervising, reviewing, evaluating and modifying property management functions and working ability.
2. Implement government regulations, decrees and property management conventions, and maintain good relations with relevant departments.
3. Formulate the annual property management budget of the project, and manage the service quality, operation management process and financial operation of the daily property.
4, properly handle all kinds of emergencies and emergencies.
5. Supervise the operation of project assets (such as clubs, parking spaces and houses). ).
6, responsible for the coordination and management of greening, safety and other related work.
7. Complete the collection rate of property fees.
8. Responsible for handling complaints from tenants and owners, maintaining the environmental sanitation of the community and maintaining public order.
Responsibilities of Quality Manager: 14 1. Be responsible for formulating and implementing the rules and regulations on safety and fire control in shopping malls.
2, the mall safety control, examination and approval of the use of open flame operation application, and organize personnel to carry out supervision and inspection.
3. Rehearse the public security, fire fighting and fire emergency measures plan in the responsible area of the shopping mall, and organize fire drills regularly.
4, responsible for maintaining the order of shopping malls, squares, parking lots, check and prevent public security accidents, assist and cooperate with the national public security department to detect public security and illegal and criminal cases.
5. Handle all kinds of customer safety complaints and strive to create a good public security environment.
6, responsible for the implementation of the mall fire facilities, fire equipment and fire safety signs maintenance.
7. Be responsible for training employees on safety, fire control knowledge and relevant laws and regulations.
8, responsible for establishing and improving the safety work files.
9. Complete other tasks assigned by superior leaders.
Responsibilities of Quality Department Manager 15 1, personnel familiar with the facilities and equipment in the park.
2, responsible for the procurement of property engineering parts and inventory ledger management.
3. Assist the property manager in daily management and personnel management, including greening, cleaning and maintenance. Overall arrangement of departmental project work, and follow up the supervision progress.
4. Be responsible for the water meter statistics in the park.
5. Obey and do other things related to leadership handover.
Responsibilities of Quality Manager: 16 1. Responsible for the overall planning and implementation of energy consumption management, engineering maintenance, equipment management and decoration management in property management projects.
2. Be fully responsible for the acceptance and data verification of power supply, air conditioning, water supply and drainage, fire fighting, elevators, weak current systems and architectural decoration projects of property projects.
3. Make annual, quarterly and monthly maintenance plans for public facilities and equipment, and supervise their implementation.
4. Manage the contract review related to the business of this department. Responsible for communication and relationship maintenance with the outreach staff of relevant departments, and provide training and guidance to the related business of the engineering team.
5. Be fully responsible for the management, operation and maintenance of all equipment and facilities.
6, responsible for the handling of community emergencies.
Responsibilities of Quality Manager: 17 1. Grasp the market dynamics and provide accurate industry market information feedback for the company.
2. Do a good job in market research and maintenance, and expand customer resources.
3. Conduct independent survey and calculation of the project and bid independently.
3. Assist the general manager to explore the market and tap potential customers.
4. Complete the property market expansion task assigned by the company.
Responsibilities of Quality Manager: 18 1. Be responsible for establishing and perfecting the quality management system, formulating the quality management system and detailed rules, and ensuring the continuous, stable and qualified product quality of the company.
2, responsible for the laboratory, premix workshop, workshop site quality supervision and technical service management. Responsible for solving technical problems.
3. Be responsible for the formulation and declaration of the company's enterprise standards, the design of packaging bags and labels, the compilation of manuals and scientific and technological publicity materials.
4, responsible for the company's salesman product features, efficacy, examples, nutrition knowledge training.
5. Responsible for the implementation of the one-vote veto system for the quality of raw materials and finished products according to regulations.
6. Be responsible for the original records, summaries, quality statistics and quality analysis reports of product quality inspection.
7. Be responsible for the design, delivery, storage and supervision of the formulation, and strictly implement the confidentiality system of the formulation.
8. Responsible for handling letters, visits and complaints from users about technology and quality.
9. Responsible for handling quality accidents.
10, responsible for the formulation and implementation of the quality learning plan for the personnel of the quality control department and the production department.
1 1, do a good job in research and development, demonstration and promotion of new products according to market demand.
Responsibilities of Quality Department Manager 19 1) Cooperate with General Manager and Deputy General Manager to establish, maintain, implement and continuously improve the quality management system.
2) Be responsible for supervising and guiding the normal operation of the internal quality management department system of the company, and cooperate with the on-site quality supervision supervisor to complete all the work.
3) Responsible for supervising the correct implementation of the company's rules and regulations and mandatory documents.
4) Supervise and correct the nonconformities found in the internal audit.
5) Responsible for the planning of quality activities and the handling of quality accidents.
6) Be responsible for the assessment of management service quality of all departments of the company, and establish assessment files.
7) Be responsible for the revision, sorting, copying, controlled distribution and recycling of management system documents. For each new project, a work quality checklist and a target responsibility book must be made within one month.
8) According to all the contents in the employee assessment rules formulated by the company, conduct a thorough quality inspection on each customer service center every month, and supervise the quality supervision supervisor to conduct a spot check and night check on mysterious customers at least once a month.
9) The inspection must be objective and neutral, reflect the truth, and cannot cover up those who protect or distort the facts or perfunctory.
10) We must communicate with the customers of each project every month, fill in the customer satisfaction questionnaire and classify it, including home visits, telephone calls or complaints reception, and urge the relevant responsible persons to deal with the existing problems and pay a return visit to the results until the customers are satisfied.
1 1) Before 10 every month, summarize the inspection summary of last month and report it to the general manager's office and financial office of the company.
12) is responsible for receiving customers' complaints about the staff of each call center.
13) according to the scale of the property, organize and implement a part of customer satisfaction survey in each customer service center every month. All customers must be investigated within one year and statistical data must be submitted to the general manager.
14) In case of rainstorm and typhoon, an early warning notice shall be issued in advance.
15) ISO 900 1: 20xx to promote, check and ensure the implementation of customer service center.
16) is responsible for establishing good relations with relevant units of the company, collecting industry information and regulations, contacting related businesses outside the company, guiding and assisting the company to participate in social and industry appraisal at all levels.
17) report the operation of the quality system to the superior, including the organization's performance and existing problems.
18) Organize all employees to continuously improve the quality system to meet the changing needs and expectations of customers.
19) Complete other tasks assigned by superiors.
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