Every action in medicine always involves two types of parties - the doctor and the patient, or more broadly, the medical community and society - and medicine is nothing but a multifaceted relationship between these two groups of people." As a result of advances in medical science and shifts in the medical paradigm, there has been a shift from the traditional biomedical model to a biological, psychological, and social model of medicine.
Health hospital medicine purchase and sale and medical services in the unhealthy wind self-inspection report model:According to the "Xingtai City in 20xx the corrective work of the implementation of the views" (Office of the word 20xx47) and "20xx Xingtai City to correct the medicine purchase and sale and medical services in the unhealthy wind of the implementation of the special governance work" (Xingwei纠20xx6号) requirements and the specific deployment of the city and county health bureau, our hospital on the pharmaceutical purchase and sale and medical services to carry out self-examination, is now summarized as follows:
First, raise awareness, strengthen the leadership
In order to strengthen the work of self-examination and self-correction, the hospital has set up a dean, the secretary of the special rectification of the leading group as the leader, and a deputy full-time responsible for this work. Developed on the whole hospital to carry out medicine purchase and sale and medical services in the outstanding issues of special rectification work implementation program. And the organization held a general meeting of the whole hospital staff. Let the whole hospital staff fully understand the importance of carrying out special rectification work, and further enhance the sense of responsibility and urgency to do a good job of correcting the work of the medical benefits of the people.
Second, education and guidance, create an atmosphere
The hospital combined with the actual, in order to continue to carry out? The first time I saw this was when I was a student at the University of California at Berkeley. The company's website is a great source of information about the company's products and services. The company's website has been updated with the latest information about the company's website, including a list of its products and services, as well as the latest information about the company's website. activities as a carrier, vigorously carry out medical ethics and social core value system education, the use of electronic display screens, bulletin boards and other forms of publicity, widely publicized special activities, the deployment of the requirements for the solid implementation of special activities to lay a good foundation.
Three, clear responsibilities to ensure effectiveness
The hospital and the clinical medical and technical and functional department heads signed a wind construction target responsibility, and the whole hospital staff signed a wind construction commitment, clear responsibilities. Special rectification work leading group, closely around the special rectification of key content, seriously carry out self-correction, regular supervision and inspection, and through the establishment of opinion boxes, reporting telephone, patient satisfaction surveys, and other forms of acceptance of social supervision, for the discovery of the problem, timely rectification and implementation. In the course of the activities, we put the special rectification work and corrective work,? Three Good and One Satisfaction? and the "Three Goods and One Satisfaction" program. Accountability for mediocrity?
In the process of the activity, we combine the special rectification work with the work of the wind, the three good a satisfaction?
Fourth, there are problems
Through the self-check, carefully sorted out, pharmaceutical purchases and sales and medical services in the outstanding problems in our hospital **** sexual problems, mainly in the following areas:
1, in the diagnostic and treatment process, due to the presence of a very small number of doctors with irrational medication, there is the phenomenon of prescribing a large amount of prescription.
2, a small number of medical staff for the patient active service consciousness to be enhanced, affecting the overall image of the hospital.
3, due to the small number of drugs in our hospital, there is no online platform to purchase drugs.
Fifth, corrective measures
In response to the self-examination of the problem, the following corrective measures:
1, grasp the education, strengthen the quality of the combination of? The three good and one satisfied?
1. The first to strive for excellence? and? Repair, strong, cast? Activities to carry out laws and regulations, warning education and medical ethics education, strengthen the concept of star service, in the hospital to carry out medical ethics, doctor-patient communication as the theme of the training, to further strengthen the service consciousness, enhance the service capacity, optimize the service process.
2, grasping the system, strict management, adhere to the principle of prevention, treating both symptoms and root causes, strengthen the business training, guide the medical staff to rationalize the use of medication, reasonable inspection, continue to adhere to the prescription review work. Increase the penalties for unqualified prescriptions, the formation of a warning mechanism for special management work.
3, grasp the supervision, strict discipline, continue to adhere to the hospital leadership night inspection system, star service day supervision system, seek the views of newly admitted patients within 24 hours and discharged patients telephone call back system, adhere to the medical morality and medical style checkups, strict supervision and inspection, and continue to strengthen the internal management of the hospital, and further improve the mechanism of communication between the doctor and the patient, the complaint handling mechanism, open the channels of communication between doctors and patients to listen to the views and suggestions of the patients, timely and effectively, and to strengthen the internal management of the hospital. The opinions and suggestions of patients, timely and effective disposal of all kinds of complaints, the formation of special governance work constraints discipline.
Health hospital medicine purchase and sale and medical services in the unhealthy wind self-examination report model:The province's industrial and commercial system based on industrial and commercial administrative functions, conscientiously fulfill their regulatory responsibilities, in-depth correction of medicine purchase and sale of unhealthy wind in the field of special governance, to strengthen the investigation and handling of cases of commercial bribery, and in-depth promotion of medical advertising remediation, and effectively safeguard the civilized and honest advertising market order, and to ensure that the public is aware of the importance of the work of the government, to promote the development of the public. Civilized and honest advertising market order, to achieve new results.
First, improve the ideological understanding, strengthen the organizational leadership
The provincial industrial and commercial system attaches great importance to the correct medical special governance work, fully aware of the correct medical special governance work is to safeguard the rights and interests of vulnerable groups in society, but also the need to create a fair and competitive market environment, and is the need to build a socialist and harmonious society, and to enhance the sense of responsibility to do a good job. Enhance the sense of responsibility, mission and sense of urgency to do a good job of special governance. Provincial Bureau of Industry and Commerce to correct medical special governance work included in the overall focus of law enforcement, through the development and issuance of the "2016 province's correction of medicine purchases and sales and medical services in the unhealthy practices of special governance work implementation views", law enforcement work conference to emphasize that the single law enforcement case annual work objectives, etc. to further promote the work of the development. Adhere to ? Deployment, investigation, inspection? The principle of work, continue to fight unfair competition in the field of medicine as an important part of the daily supervision and law enforcement at all levels of industry and commerce administration organs, included in the province's industry and commerce administration supervision and law enforcement and fair trade law enforcement work 'one of the overall work, and as one of the important indicators of the performance appraisal. In the daily work, but also take various measures to strengthen the supervision and inspection, in the mid-term law enforcement work inspection and law enforcement effectiveness inspection, focusing on the inspection to understand the field of medicine to carry out special governance work.
Second, increase the investigation and handling, according to the law to investigate and deal with cases involving medical drugs
(a) continue to intensify the governance of the pharmaceutical field of commercial bribery
All levels of industrial and commercial administrative organs closely around the central and provincial party committees and the State Administration for Industry and Commerce of the deployment, combined with the supervision of law enforcement of the actual, to increase the field of commercial bribery in the field of pharmaceuticals. The investigation and handling of cases. Quanzhou Yongchun County Administration for Industry and Commerce investigated and dealt with the case of commercial bribery in Yongchun County Pharmaceutical Company in Fujian Province, confiscated the illegal income of 84608.8 yuan and a fine of 50,000 yuan. Quanzhou City Bureau of Industry and Commerce investigated and dealt with five cases of commercial bribery in the field of medicine, including the suspected commercial bribery case of Quanzhou Aigome Rehabilitation Apparatus Company Limited, with a case value of 320,000 yuan and a fine of 494,600 yuan. Fuzhou City Gulou District Industry and Commerce investigated and dealt with Gong Moumou to the Minhou County on the street town of Hongfeng Village, Preah Vihear health center bribery case, confiscated the illegal income of 2,842.40 yuan and imposed a fine of 100,000 yuan. Fuzhou City Bureau of Industry and Commerce also investigated and dealt with the Fuzhou City Rongshen Pharmaceutical Chain Co., Ltd. suspected of commercial bribery, Fujian Yijia Pharmaceutical Chain Co.
(2) In-depth medical advertisement rectification work
1. Medical advertisement monitoring work is in place. The province's interconnected monitoring network to realize the provincial and municipal radio and television media real-time monitoring and listening, 24-hour recording, while comprehensively strengthening the province's newspaper advertising monitoring, monitoring and early warning capacity has been greatly enhanced. 1-5 months of the province's industrial and commercial system *** monitoring and inspection of all types of advertising 949,400 times, found that suspected of violating the law advertising 17,300 times, the total advertising rate of violation of law is 1.82 percent. Among them, monitoring and inspection of drug advertisements 83,200 times, found suspected illegal advertisements 0.26 million times, the violation rate of 3.13%; monitoring and inspection of medical advertisements 527,100 times, found suspected illegal advertisements 11,300 times, the violation rate of 2.14%; monitoring and inspection of health food advertisements 180,400 times, found suspected illegal advertisements 0.15 million times, the violation rate of 0.83%.
2. Rectification of pharmaceutical advertising special action has been effective. First, the action is rapid. Conscientiously implement the "General Administration for Industry and Commerce and other eight departments on the rectification of false and illegal medical advertising special action notice" (Industry and Commerce Guangzhi 〔2016〕 No. 69), the spirit of rapid implementation of special action. The province's industry and commerce departments at all levels to carry out extensive publicity and mobilization work, and convene the province's major media leaders to seriously convey the spirit of the national rectification of false and illegal medical advertising special action video and telephone conference, urge the media to consciously carry out a comprehensive clean-up and self-examination, and instantly stop the release of illegal medical advertisements. Secondly, remediation is powerful. This year, the province's industrial and commercial system investigated and dealt with more than 10,000 yuan in confiscated advertising cases 115 cases, the amount of confiscated 3.21 million yuan, focusing on the investigation and handling of a batch of repeatedly prohibited, the wind released, the seriousness of the violation of the law of the illegal pharmaceutical advertisements. Third, regular exposure. Increase the exposure of illegal and false advertisements, and utilize? Fujian Red Shield website. Timely release of advertising regulatory information, publicize the special action to rectify false and illegal advertisements, and regularly expose a number of typical illegal and false advertisements. Fourth, comprehensive disposal. Comprehensive advertising monitoring, departmental referrals, acceptance of reports and other aspects of illegal advertising clues, seriously summarize, sort out, integrate, highlight the key points, take into account the overall situation, take a variety of forms of combined processing. So far this year, the Provincial Administration of Industry and Commerce **** sent SMS 152 times, interviewed the media 12 times, served 43 copies of illegal advertising notice, issued two warning notices of illegal advertising, ordered the public correction of 6 times, referred to the media authorities to supervise the rectification of 5 times, referred to the investigation and handling of 53 batches/pieces, which has been filed and investigated in 19 cases, the amount of confiscated 531,400 yuan.
Third, strengthen the comprehensive management, investigation and standardization of both
First, rationalize the function. I Bureau in accordance with? Each department has its own responsibility, comprehensive management? The principle of sub? The main cases are investigated and dealt with severely, and actively broaden the field of law enforcement? and? Accelerating the construction of market integrity system, and further establishing and improving the long-term mechanism for prevention and control of commercial bribery? Two parts of fifteen specific projects, the provisions of the functional agencies in the governance of commercial bribery special work to promote the construction of market integrity system of task decomposition and division of labor, the establishment of a sound division of labor, **** with the promotion of the work pattern. Second, accelerate the informationization process. The province's industrial and commercial system to realize the law enforcement case management system and enterprise credit classification supervision system networking, timely and accurate entry of commercial bribery case information, in the credit classification supervision in a timely manner to generate the subject of commercial bribery violations prompt information to guide the grass-roots industrial and commercial offices to increase the subject of violations of the inspection visits, at the same time, on a regular basis in the? Fujian Red Shield Network? Published on the commercial bribery offense case penalty information. Third, strengthen the departmental linkage. Joint drug supervision departments to carry out a three-month drug advertising special rectification action, the province's industrial and commercial bureaus at all levels have deployed 8,097 law enforcement personnel, vehicles 1587 times, **** inspection of 3,321 places of drug business (times), advertising business units 752 (times), filed and investigated suspected cases of illegal drug advertising 28 cases, the amount of money involved in the case of nearly 200,000 yuan, the province's illegal drug advertising has been effectively curbed, and achieved good results. Curbed, achieved good results; and the Department of Health established a blacklist two-way transfer system, and actively explore the administrative penalties and business qualification management of the organic combination of long-term regulatory mechanism, and jointly carry out special rectification action of medical advertising, monitoring all types of medical advertising 10,373 cases, notification, warnings, or filed a case for investigation and punishment of 725 cases of violations of the illegal medical advertisements. Fourth, strengthening publicity and education. Timely notification of the relevant situation to the members of the provincial advertising joint conference. And through the Provincial Corrective Mechanism Office of the Wind Correction Briefing and the provincial TV station's "Wind Corrective Mechanism" column of the advertisement special rectification work to vigorously publicize, to expand the social influence.
Fourth, the problems and the next step of the work plan
(a) Problems
1. Case information *** enjoyment mechanism is not sound, commercial bribery case clues can not be effectively utilized. It is recommended that industry competent (regulatory) authorities, procuratorial organs, disciplinary inspection and supervision departments and industrial and commercial administrative organs to establish a commercial bribery case clue transfer system, according to the nature of the case, timely transfer of the case or case clue to the relevant functional departments to investigate and deal with in accordance with the law.
2. Some media organizations do not seriously fulfill, or even give up, their legal review responsibilities and obligations, resulting in illegal advertisements and false propaganda. It is recommended that the publicity department, the press department in charge of strengthening the education of the media to fulfill the obligation to review the advertisements, improve the media's self-discipline, and revoke the advertisement license qualification as a punishment for the media that has repeatedly failed to fulfill the obligation to review and publish illegal advertisements.
(B) the next step of the work plan
The next step, I will be based on the "Fujian Province in 2016 to correct the purchase and sale of medicines and medical services in the unhealthy wind of the implementation of the work program" requirements, based on the functions of the people's most concerned about, the most direct, the most reflective of the problem, adhere to the symptomatic, focusing on the cure of the underlying work policy, to increase the governance of the source, and further To carry out in-depth special governance of the purchase and sale of medicine and medical services in the unhealthy wind, focusing on the following work:
1. Rectification of false and illegal medical and pharmaceutical stores. Focusing on medical, pharmaceutical, medical equipment, health food advertisements and advertisements of health care products claiming to have therapeutic effects issued by provincial newspapers, periodicals, radio stations, television stations, and relevant websites, the six categories of false and illegal advertisements beyond the approved functional treatments and health care functions publicizing the cure for a hundred diseases and other false and illegal advertisements will be investigated and rectified in-depth. Making full use of the provincial and municipal advertising monitoring system, we will keep abreast of the dynamics of the release of illegal pharmaceutical advertisements, give full play to the role of advertising monitoring and early warning, and continuously improve the pertinence, scientificity and effectiveness of advertising supervision, and take appropriate regulatory measures according to the monitoring of advertisements. We will rigorously rectify false and illegal pharmaceutical advertisements, further increase the strength of law enforcement cases, investigate and investigate false and illegal pharmaceutical advertisements, and promote the sustained improvement of the pharmaceutical advertisement market. It has earnestly implemented the Opinions on Strengthening Supervision of Mass Media for Releasing Serious Illegal Advertisements jointly issued by six provincial departments, strengthened the supervision of the media with measures such as public correction and elimination of influence, and effectively carried out the supervision of the release of pharmaceutical advertisements. Strengthen the administrative law enforcement of advertising and criminal justice transfer work, the timely transfer of suspected cases of false medical advertisements, and increase the punishment and deterrence of those responsible for false medical advertisements.
2. Continue to increase the investigation of commercial bribery in the purchase and sale of medicines. The governance of commercial bribery in the economic field as an important part of the party and the State anti-corruption work, around food and drug safety, engineering and construction, procurement of materials, resource development and distribution, finance, real estate, medical care, education and other key, serious investigation and handling. Increase the investigation and handling of commercial bribery to promote the sale of counterfeit and shoddy goods, and strengthen the investigation and handling of commercial bribery cases characterized by non-state staff, intermediary organizations and systematic industry subterfuge, and strive to regulate and guide the operators to fair competition through the investigation and handling of cases.
3. Closely cooperate with relevant departments to form a synergy. To give full play to the role of the joint meeting, strengthen the coordination of the relevant departments, the formation of law enforcement synergy. For the investigation and handling of false and illegal medical advertisements involving the responsibilities of the relevant departments, the relevant departments are requested to take measures such as revoking the approval number of the advertisement, suspending the sale of the product, suspending the relevant diagnostic and treatment subjects of the medical institutions, and canceling the qualification of the main body of the bidding for commercial bribery, so as to form an overall synergy.