The following information is reproduced for reference
Beauty salon management system
1. When providing care to customers, communicate with customers in a soft voice and do not communicate with each other. Allow each other to joke around, make noise, and discuss things. No matter during working or off-duty hours, you are not allowed to rest or sleep on the beauty bed or on the workbench (in special cases, you must ask the store manager for permission)
2. Consciously maintain the image and reputation of the company (store), Actively provide ways and means that are conducive to the development of the company (store). It is not allowed to discuss other people's rights and wrongs in the store or discuss internal company (store) rights and wrongs with customers.
3. Save water and electricity and eliminate wasteful behavior. There is no room for cutting corners or being extravagant when doing nursing care.
4. Strictly implement the hygiene and cleaning system.
5. During working hours, mobile phones and BP machines should be turned off or set to vibrate mode. Private calls are not allowed when providing care to customers. The content of the call will be relayed by others or the call will be made at a different time. The answering time is not allowed to exceed In 3 minutes, the customer calls to make an appointment and asks someone else to register on his behalf.
6. The morning and evening shifts must be handed over every day, and the goods and business funds must be counted.
7. The business manager (store manager) has absolute leadership and management rights over his subordinate beauticians, and the beauticians must obey the arrangements.
8. During working hours, you are not allowed to make personal phone calls, eat snacks, smoke, thirst for alcohol, make loud noises, chase, fight, or meet with guests and family members privately.
9. You are not allowed to ask for tips from guests, or take advantage of your job to seek personal gain.
10. Regular meetings of each store are held every Wednesday morning from 10:00 to 11:00 (no reservations will be made before 11:00), and all employees must attend on time.
11. Strictly implement the signature system for going to and from get off work, sign in work clothes, and strictly sign the specific time for going to and from get off work.
12. You are not allowed to take overtime leave, and work breaks are implemented according to the store's rotation system. Temporary leave must be approved by the store manager or manager before working hours; requests for leave must truly reflect the situation; requests for leave for more than one day must be approved by the manager in writing. Exceeding the approval period will be regarded as absenteeism.
13. Hair must be tied up during working hours, work clothes must be worn, neat and clean, work badges must be worn, lipstick must be worn, bangs must not be longer than eyebrows, nails must not be long, masks must be worn when doing care, and hands must not be held during working hours Wear jewelry on.
14. Strive to cultivate and improve professional reception skills, use etiquette and polite language according to regulations, receive customers with a smile and cordiality, proactively greet customers, stand up when seeing customers in the reception hall, and take the initiative to open the door for customers. Change shoes and make beds for guests, greet guests from three to seven, and send guests out in no less than three steps. Do not bring personal negative emotions into the store during working hours and affect colleagues and customers.
15. Respect customers. Listen to opinions and suggestions with an open mind, and provide feedback to the store manager or manager in a timely manner as appropriate. Do not quarrel with customers under any circumstances.
16. Beauticians should respect, care for and care for each other, use polite words, and strictly prohibit swearing, quarreling, fighting, losing temper, throwing objects, etc. in the business premises.
17. Arrange service work, work proactively, proactively contact and make appointments with customers, do not be afraid of easy tasks, be picky and frugal, and consciously arrange service work. Without the consent of the store manager or manager, you are not allowed to adjust spots at will, or arrange work or rest without authorization.
18. Do not engage in anything unrelated to work or business in the store.
19. Various reports must be filled in as required during duty hours.
20. You cannot use personal care during working hours. Personal care must be settled in cash according to relevant regulations. Beauticians may purchase products for personal use only and are strictly prohibited from using their position to harm the interests of the company (store).
21. Use beauty equipment in a regular and reasonable manner, take good care of beauty salon equipment, and store products in the refrigerator at low temperature as needed.
22. Strictly keep customer information confidential. Without the consent of the company (manager), you are not allowed to borrow store materials and items without permission, and you are not allowed to leak the company (store) technology, management information and specific operating data to the outside world.