Committed to the public good to bear the responsibility. Over the years, our hospital has always been to promote the development of the city's mental health undertakings as their own responsibility, in addition to providing hospitalized patients with meals, unaccompanied, fellowship, sightseeing tours and other warm diagnosis and treatment and humane rehabilitation services, but also actively involved in public welfare. Over the past few years, we have carried out a lot of work on the prevention of mental diseases and mental health publicity and education, such as many times going into different enterprises to give lectures on science and technology for the employees and carry out psychological surveys; cooperating with a number of second-class and first-class hospitals for a long time, and regularly sending experts to go deep into the community to provide voluntary counseling for the residents, and going to the homes to follow up on the examination of the rehabilitated patients; reducing or exempting the fees of the impoverished patients, and the amount of exemption and exemption reaches more than 500,000 yuan per year on average; jointly establishing a mental disability relief fund with the Red Cross, and establishing an assistance fund for the mentally handicapped. We have jointly established a mental disability relief fund with the Red Cross to subsidize the treatment of poor patients, benefiting hundreds of people every year; and we have set up a 24-hour psychological support hotline to receive public consultations. In response to the mental health problems of children and adolescents, the city also launched the "Mental Health Campus Tour" three years ago in conjunction with the education department, which regularly goes to schools and universities across the city to provide psychological counseling for students and intervene in a timely manner for those who have psychological problems. To date, the program has covered more than 300 schools in the city's six districts and counties such as Jixian, Jinnan, Baodi, Jinghai and Beichen, benefiting more than 50,000 students, and has been well received by parents and teachers alike. This series of initiatives has effectively promoted the improvement of the overall level of public mental health, and has strongly advanced the city's mental health career. System standardization service quality. The hospital management model has transformed from a purely therapeutic to a preventive-treatment-rehabilitation model. Since the operation of the new hospital, the development of medical quality evaluation system, the establishment of hospital prescription review committee and barrier-free construction of the city's leading group, adjusting the leading group of health education, equipment demonstration committee two committees. Adhering to the system of room visits at all levels to improve the management of room visits and evaluation standards. Laboratory Department in Tianjin City Laboratory Center inter-room quality assessment work and participate in the Ministry of Health Laboratory Center of the national endocrine inter-room quality assessment work, have achieved excellent results. Medical record writing has won the first place many times in the specialized hospitals in recent years. Developing disciplines and building ladders. In recent years, we have built a platform for various personnel, introduced more than 10 famous experts at home and abroad as special experts, introduced 5 doctors, 25 masters and 104 undergraduates to work in the hospital, and selected and sent more than 20 key medical personnel to advanced mental health institutions in many countries for further training, which has greatly improved the level of clinical diagnosis and treatment in the hospital. Excellent talents have driven the development of the discipline, and in recent years, the hospital has undertaken three National Natural Science Foundation of China projects as well as a number of city and bureau-level projects, which has greatly enhanced the core competitiveness of the hospital. Improve the system to improve satisfaction. The implementation of a card, bank card settlement, simplify the registration, the process of seeing a doctor, shorten the waiting time of patients, improve patient satisfaction level, the card has been fully implemented in the hospital use. Utilizing in-hospital network TV to provide health knowledge education to hospitalized patients. We have set up the "Medical Appointment" community appointment publicity platform to lay the foundation for the construction of the digital hospital. Providing patients with various outpatient services, such as appointment booking, specialty specialist outpatient services and special needs outpatient services. In the city survey team patient satisfaction survey in our hospital ranked the top eight bureau system.
The hospital's green culture is y rooted in people's hearts. Our hospital construction project won the "Tianjin Haihe Economic Development Phase I Project Level 3 Medal", by the Ministry of Construction of the State as "one of the top ten low-energy building design". The warm and green medical environment has been praised by the majority of patients. Insisting on hospital culture as the carrier, mass organizations such as workers and youth as the link, and all the staff as the main body, closely focusing on the reform, development, stability and the central tasks of the hospital, we actively explore new methods and new ways of creating spiritual civilization in the hospital. Supporting the labor union to promote the construction of a harmonious hospital as the main line, and conscientiously perform the basic functions of the labor union, in the implementation of the hospital affairs open to the public, absorbing the views of the staff of democratic management, at the same time, set up by the labor union, general affairs, personnel, composed of trusteeship staff dispute mediation committee, reception and handling of trusteeship staff and trusteeship department of the contradictions and disputes occurred in accordance with the law to safeguard the legitimate rights and interests of the staff. The use of lunch breaks and after work time to open the staff home, carry out colorful activities for the hospital's cultural construction to build a harmonious hospital has played a positive role.