1.2023 quality nursing work plan how to write a part
a, enhance the nursing connotation construction, to create characteristics of quality care
1, the full implementation of the responsibility system overall care. Continuous improvement of the nursing process, the realization of humanistic care as the core of the responsibility of the overall care, the implementation of nursing staff hierarchical management, a number of shifts in the formation of the echelon of the old, young nurses, each shift clear job responsibilities, a strong sense of collaboration, give full play to the senior nurses in the emergency, critical care, health education, clinical teaching and guidance of junior nurses and other aspects of the experience and advantages, to ensure that the patient to provide a sustained, the whole process, the overall The company's products and services have been widely recognized by the public and the private sector.
2, around the "patient-centered", customized features of quality nursing services. The department's quality care program, and the implementation of the way according to the different needs of patients, nurses in mastering the patient's "ten know" at the same time, from the psychological, physiological, social and spiritual factors to consider the needs of the patient, from the smallest details to follow up on the life of the help, psychological care, rehabilitation guidance, nutritional guidance, reflecting the nurse's professional care, The Nike Air Max 90 is a great way to get the most out of the Nike Air Max 90, but it is also a great way to get the most out of the Nike Air Max 90.
3, gradually improve the nursing professional ability, embodied in the nursing profession of the whole process, the whole, special three aspects. With the development of new business and new technology in the department, the nursing team must keep up with the pace of medical care, use the opportunity of business visits and case discussions to learn, accumulate, update and integrate knowledge, and timely retention of special cases of picture data, good at summarizing the nursing experience in the department.
4, the whole implementation of health education, health education coverage reached 100%, the knowledge rate of more than 95%. To do the patient pre-hospital, hospital, hospital after the whole process of health guidance, especially to ensure that the perioperative period, before and after the special examination, changes in condition and other key aspects of the health guidance, consciously improve the nurse's ability to communicate and check the awareness of the effect of health education to ensure.
5, the implementation of patient satisfaction survey and return visit system, to achieve more than 98% of the department zero complaints. Patients in the hospital to implement the department and hospital-level satisfaction questionnaire, discharged patients for return visits, requiring a return visit rate of 100%. The head nurse makes full use of the handover and five room audit to guide the nursing work, while consciously soliciting patients and accompanying opinions, targeted to improve the nursing work, to achieve 100% coverage of the department's patient satisfaction survey.
Second, fine grasp of the nursing team construction, targeted management and business training
1, tight grasp of the head nurse team, to promote the management ability to improve. The Department of Nursing organized a series of professional management courses for nurse leaders to learn, guiding the correct positioning of each nurse leader, the focus of the work by burying the head to do things transferred to the head of the management and training of nurses to improve the management capacity; through the next department inspection, follow the class, check the nurse leader logs, and other forms of follow-up to the nurse leader of the day-to-day work to ensure that the work of the process of high efficiency; to strengthen the nurse leader of the moral ability to diligently performance assessment, to do a monthly announcement, quarterly summary, to motivate the nurse leader to abide by their duties and responsibilities. Motivate the head nurse to do their duty and improve their ability. Give full play to the role of hospital culture guidance, cohesion and incentives to create a harmonious development of the department, care for the growth of nurses, the nursing department in the "5.12" Nurses' Day held a fun sports meeting, enriching the nursing life, and enhance the sense of unity and cooperation, but also help to establish a harmonious relationship between nurses and patients, enhance the value of nursing.
2, in the training and business learning, the Department of Nursing in conjunction with the annual training program, focusing on teaching staff, teaching staff training quality. Increase the training of educational ability and educational methods of teaching staff to ensure that teaching to achieve effectiveness; external learning and self-assessment and other ways to train the ability of teaching staff. Nursing operation skills this year, focusing on the training of clinical necessity, *** and commonly used nursing techniques, regular patient rescue simulation exercises, various emergency situation drills, etc., and advocate the departments to take the initiative to practice according to the needs of the Department of Nursing to do a good job in the departments of the classroom utilization statistics. The monthly assessment of the department paper file, and before the end of the month uploaded to the Department of Nursing, the Department of Nursing according to the assessment results of the department to conduct random checks to audit the learning effect. Quarterly throughout the year, the whole hospital operation competition program and theory assessment, the whole hospital ranking, to ensure the effectiveness of training.
3, enhance the professional and general nursing ability of nurses. Improve the nursing consultation system, the implementation of inter-departmental consultation and out-of-hospital consultation, especially for inter-professional comprehensive and critical patients, to ensure the quality of care and improve the ability of general nursing; according to the development needs of the hospital, the Department of Nursing targeted training of specialized nurses, reserve specialists; in the original pressure ulcers, static treatment, etiquette group on the basis of the addition of the news team, responsible for timely coverage of the department of nursing reality. All specialty groups should be in their respective roles, the implementation of the annual plan, the Department of Nursing to be reviewed at the end of the year.
Third, the comprehensive refinement of quality control standards, inspection to ensure effectiveness
1, the continuous implementation of nursing quality three-tier management system, the Department of Nursing monthly organization of nursing quality control group of nursing units throughout the hospital nursing quality inspection, the results of the inspection in the regular meeting of the head of nurses to analyze the feedback, put forward measures to improve and arrange for the implementation of the gradual increase in the standardization of clinical nursing quality management. The same problem recurring departments and individuals, the nurse director of the relevant responsibility.
2, according to the 20__ quality control inspection, revised inspection form, increase "quality care" project, the nursing service scientific quantification, this year will be strictly in accordance with the requirements of the form rules, in a more flexible and close to the actual clinical form of item-by-item checking, quarterly nursing department to organize a comprehensive inspection. Emphasis on the effect of the first level of quality control, give full play to the role of the departmental quality control officer, to cultivate quality control nurses rigorous work habits and sense of ownership, quality control and daily work closely integrated, so that the norms to form a routinized, to promote the quality of nursing care in the department.
3, strictly prevent errors, improve the adverse event reporting system. Falls in the hospital, falling bed, pressure ulcers, surgical complications (deep vein thrombosis, lung infection) and other adverse events in advance to prevent. The causes of occurrence are analyzed in a timely manner, deficiencies are identified, improvement measures are formulated and fully implemented. The head nurse from the operation standards and norms of the gatekeeper, strictly prevent the occurrence of nursing errors, accountability to the person.
2.2023 quality nursing work plan how to write Part II
A hospital nursing work objectives
sound nursing "quality, safety, service" and other management system, the work to achieve the institutionalization, scientification, standardization.
Second, the hospital's nursing work indicators
1, the average score of the three basic levels of nursing staff to reach more than 85 points;
2, the nursing technical operation examination pass rate of more than 90 points;
3, the basic nursing care to reach a qualification rate of 90%;
4, intensive care, the first level of nursing care to reach a qualification rate of 90%;
5, Five kinds of nursing form writing qualified rate of 90%;
6, first aid items intact rate maintained at 100%;
7, routine instrument disinfection and sterilization qualified rate maintained at 100%;
8, nursing staff training rate of 100%, nursing staff continuing education credits to meet the prescribed requirements;
9, in the province or above journals publish Academic papers more than 2.
10, the number of serious errors in nursing 0;
11, the number of nursing accidents 0;
12, the patient's satisfaction rate of nursing services ≥ 96;
Third, the hospital's nursing work management measures
1, nursing management
(1) in the configuration of the nursing staff, and strive to maintain the actual hospitalized beds and ward nurses than 1:0.4 to ensure the quality of nursing work, other special circumstances according to the actual workload as far as possible in the hospital to make appropriate adjustments, while avoiding the waste of nursing resources.
(2) Efforts to complete the "quality nursing service" in the whole hospital to spread the work, and gradually achieve the use of nurses at different levels.
① Strive to get the support of the hospital leadership, nurses as far as possible to reduce non-nursing work.
② Strengthen the patient's life care, mainly by clinical nurses to complete, the responsible nurse should do a good job of guidance.
③ Nurse in charge, nurse in charge of the completion of the work of the class on the basis of the work, should also undertake quality control, teaching, lecturing, development of nursing programs, research and other work.
④ In addition, attention should also be paid to the patient's satisfaction with the nursing backbone to the clinical front, what kind of talent on what kind of post, such as, venipuncture technology good nurse, can consider arranging the treatment class in order to ensure that the nursing service "quality", to fully mobilize nursing staff to work and study ` positivity, initiative.
(3) training, evaluation of personnel at all levels, the nursing department, each department at the same time to do a good job in the management of nurses' technical files.
(4) the implementation of humanized management, care, respect and incentives for nursing staff, often individual exchanges with nursing staff, especially nurses with ideological burdens, more caring and considerate, to understand the nurses, to help them adjust their psychology, reduce the pressure, and to fully mobilize nurses' work enthusiasm.
(5) to do a good job in the management of the nurse's inspection, supervision, and require the nurse to reflect the main daily work in the form of a table.
2, nursing quality management
(1) constantly improve the system.
According to the needs of the development of the situation, combined with clinical practice, constantly improve the quality control system, revise the rules for the assessment of nursing staff, and further improve the content of the nursing quality assessment and scoring standards, such as, ward management, basic nursing care, hierarchical nursing care, disinfection and isolation work, the writing of nursing documents, the quality of nursing care in the supply room, the operating room, the outpatient clinic, and the stomatology department, and so on.
(2) Increase the implementation, supervision and inspection.
Pay attention to the supervision of the quality of the nurse's operating procedures, grasp the link quality control management, clear division of labor, responsibility to a person, so that everyone involved, layer management, *** with the gatekeeper, to ensure quality. There are inspection records, analysis, evaluation and improvement measures.
(3) the implementation of the head nurse night room, holidays, weekly room system.
(4) quality control issues to discuss and analyze, summarize and feedback at all levels of quality control inspection found that the problem should be timely feedback to the nurse on duty and the head nurse, the head nurse once a month summary, in the department weekly meeting briefing. Nursing Department quarterly quality control summary scoring once, in the regular meeting of the head nurse informed, analyze the reasons, put forward solutions. And through the nursing newsletter to inform the whole hospital. Nurses on the existence of the existence of problems and measures to improve the knowledge rate of 100%.
(5) require nursing measures to complete the rate of more than 90 to ensure the effectiveness of continuous improvement of nursing quality work.
3, nursing safety management
(1) medical and nursing laws and regulations training, organization of learning, discussion and lectures, in order to improve the nursing staff's legal awareness, according to the law from the nursing, protection of patients and nurses of their own legitimate rights.
(2) nursing defects management, adhere to the strict supervision of the quality of each work link, found that the security risks, take timely measures to nip nursing errors in the bud. The Department of Nursing unified standardization of nursing defects errors and accidents record book, found that the problem of timely record (content including time. The parties involved, what happened, results, characterization, cause analysis and discussion, improvement measures).
(3) strict quality control of the rules and regulations and nursing operation procedures, strict "check" system, first aid drugs, goods management system, the implementation of the obligation to inform the injury treatment or examination by the Nursing Department of the regular organization of the inspection, the management of all levels of regular and occasional inspections, checking for hidden dangers, measures, and promote the improvement.
4, hospital infection control management
(1) had a strong nursing staff's understanding of hospital infections;
(2) to strengthen the management of key departments;
(3) to strengthen the management of environmental goods;
(4) to strengthen the management of medical waste;
5, to improve the management of the business level
(1) Further deepen the "quality nursing service" work, patient demand-oriented services, focusing on personalized services, and further standardize the nursing routine and nursing operation process, to ensure the effectiveness of the measures.
(2) to strengthen the effect of the business meeting, the Department of Nursing organized by the hospital nursing business meeting once a month, each department organized once a week, critical and difficult cases, special cases, special nursing problems, new technologies, new businesses to discuss and analyze, sum up the experience, in order to improve the work of the nurse's ability and business quality.
(3) to guide nursing staff to new technologies and new programs in nursing, encourage nursing staff to participate in nursing research, actively accumulate information, write nursing papers, and encourage active submission.
6, on-the-job training management
(1) Nursing business learning requirements of the nursing department from time to time to organize nursing business learning, each department to organize a monthly business learning, with records, scripts.
(2) Nursing theory training content: nursing quality standards, the nursing work system, nursing work service process, "three basic" nursing knowledge, emergency plans, while paying attention to the development of a clear goal of business training in order to "what is missing what to learn", "what is the actual problem", "what is the actual problem", "what is the actual problem", "what is the actual problem", "what is the actual problem", "what is the actual problem". The first step in the process is to make sure that you have a good understanding of what is going on in your life.
(3) Nursing skills training focus on a. Fifteen nursing operation standardized training, especially new employees and young nurses training b. Common first aid skills c. Health education involved in the rehabilitation skills and technology.
(4) Selected nurse leaders, nursing backbone to go out to participate in training and learning, in order to continuously enhance the new knowledge, new business, in order to drive the improvement of nursing quality.
3.2023 quality nursing work plan how to write the third
a. Strengthen nursing safety management, improve nursing risk prevention measures, effectively avoid nursing risks, for the sick children to provide high-quality, safe and orderly nursing services.
1, constantly strengthen the safety awareness education, found in the work of the insecurity of the factors to be timely reminder, and put forward corrective measures to the hospital and outside of the nursing error as an example of the organization of the discussion of learning to learn, so that nursing staff to fully understand the nursing error factors of the new situation, the new characteristics of the lessons learned from it, so that the safety alarm bells ringing.
2, the rules and regulations into practice, regular and irregular inspection, supervision in place, and supervision and inspection records.
3, to strengthen the management of key time, such as night shifts, shifts, holidays, etc., the implementation of flexible scheduling system, a reasonable mix of old, middle and youth on duty, while paying attention to cultivate nurses on duty independently of the spirit of prudence,
4, to strengthen the management of key children, such as the intensive care of the care unit of the child and the pediatric ward of the child in critical care, the above children as the section of the morning meeting and the handover of the shift discussion, the existing and the patient and the focus on the transfer of the shift, to the patient, the patient and the patient, the patient's life is not a matter of time. The company's website is a great place to find out more about the risks associated with these patients, and to learn more about the risks they face.
5, the management of key employees, such as internship nurses, rotating nurses and new nurses, etc., they are educated on legal awareness, to improve their awareness of risk and ability, so that the students make it clear that only under the guidance of the instructor or supervision of the nursing care can be carried out on the patient. At the same time, designate nurses with clinical experience and strong sense of responsibility with the qualification of nurse practitioner to be the teaching teacher, and cultivate students' communication skills and clinical operation skills.
6, improve the nursing document record, reduce the safety hazard. Attention to the current stage of nursing paperwork problems, standardize nursing documentation, seriously implement the nursing record in the "cross principles, that is, objective, true, accurate, timely and complete", to avoid irregular writing, such as omission, alteration, inconsistency, and the doctor's record is not uniform, etc., not only to reflect the comprehensive nursing problem record, but also to reflect the special characteristics of the specialized symptoms. Specialized symptoms of the speciality, so that the standardization of nursing documents and standardization.
7, to strengthen the nursing staff's own occupational protection, the organization of all nurses to learn the "medical staff of HIV occupational exposure protection guidelines" and "AIDS protection regulations", the development of occupational exposure reporting system, occupational exposure precautionary measures and occupational exposure after the specific measures and procedures for treatment.
8, improve the nursing emergency risk plan, usually work to pay attention to the development of nurses' emergency response ability, each emergency work should be done retrospective evaluation, from which lessons learned to improve the nurses' ability to respond to emergencies.
Second, patient-centered, advocate humane service, strengthen nurse-patient communication, improve patient satisfaction, avoid nursing disputes.
1, office nurses sincere reception of new patients, the sick child to the bed, take the initiative to the sick child's family to do hospitalization and health education.
2, strengthen the service consciousness education, improve the concept of humanized active service.
3, the responsible nurse is required to communicate with the child's family every day, including health education, to understand the child's condition regression, life needs, the effect of medication and response, etc. Nurse-patient communication can shorten the distance between nurses and patients, and is the prerequisite and necessary conditions for all nursing work.
4, the implementation of clinical treatment before and after the notification program, respect for the right to information of the child's family, to lift the child's family concerns.
5, held a monthly work-rest symposium, the distribution of patient satisfaction questionnaires, the high quality of service nurses to give praise and encouragement, the poor quality of service nurses to criticize and educate.
Third, regular and irregular nursing quality inspection, to maintain continuous improvement of nursing quality.
1, give full play to the role of nursing quality control group, weekly quality inspection, in order to timely detection of problems, timely correction, treatment.
2, constantly revise and improve all kinds of nursing quality standards, and organize learning, according to the standard implementation of all nursing work.
3, the head nurse regularly and irregularly for quality checks, deficiencies in the cause of analysis and timely rectification, strengthen the nursing staff's sense of service, quality awareness.
4, monthly quality control team, the head nurse quality inspection, nursing quality inspection feedback information for comprehensive analysis, find the reasons for the development of practical measures to rectify, and check the implementation of rectification.
Fourth, the strict implementation of the three basic three strict training program to improve the overall quality of nursing staff.
1, the nursing staff at all levels according to the three basic and three strict training plan for training, monthly organization of theoretical examinations and technical operation assessment.
2, nursing room question nurses, the content of basic theoretical knowledge, specialized theoretical knowledge, knowledge of nosocomial infection.
3, the use of the section of the morning meeting to ask questions about the core system of hospital nursing, so that each nurse can master and conscientiously implement.
4, often review nursing emergency risk plan knowledge and simulation exercises to improve the emergency response ability of nurses.
5, quarterly first aid technology drills, proficiency in the use of first aid equipment and instruments.
6. Quarterly comprehensive assessment of the implementation of the three basic and three strict program.
4.2023 quality nursing work plan how to write Part IV
I. Strengthen nursing safety management.
1, safety is the core of all work. Nursing work should be careful, patient, in strict accordance with the core nursing system, nursing routine, workflow implementation. Three-level quality control is really in place to nip safety hazards in the bud.
2, combing the existing workflow, modify the unreasonable process. The new project to develop a feasible workflow or guidelines. Do have a chapter to follow.
Second, actively improve patient satisfaction
1, often take a patient as an example, tracking surveys, asking the patient's opinion of the staff, the views of the health environment, the views of the workflow, the views of the quality of medical care, etc., from which to find the problem, and actively improve.
2. Conduct monthly satisfaction surveys and analyze the results. A public meeting is held once a month.
Third, do a good job of standardized training and orthopedic specialty knowledge training
1, according to the training plan of the nursing department, combined with the department's personnel characteristics to develop a personalized training program.
5.2023 quality nursing work plan how to write Part V
1, the implementation of the quality of care inspection, so that the nursing work of the department has been improved.
According to the Ministry of Nursing issued work tasks and nurse manual in the weekly work schedule, monthly work priorities, nursing supervision, inspection, and combined with the results of the inspection of quality control nurses, the problem of timely feedback, if recurring problems will be analyzed in the monthly departmental quality feedback meeting, discussion, *** with the discussion of the improvement method, and records, and constantly improve the quality of nursing care in the department. Try to make the basic nursing care qualified rate of ≧90%, level nursing care qualified rate of ≧90%, first aid items intact rate of 100%, nursing document writing qualified rate of ≧90%.
Second, strengthen the nursing safety awareness, strengthen the whole staff safety education.
1, the strict implementation of the check system, in the work of the specific implementation of the three check seven; injection, medication, disposal check; blood transfusion check; diet check and so on several aspects. Usually work hard to check, doctor's orders class class check, the head nurse weekly total check once, problems in time to rectify.
2, on the drainage tube, tracheal intubation of awake patients, agitated patients to be protective restraint, to prevent patients from accidentally pull out the tube.
3, internal and external drugs are placed separately, and the bottle labels are clear. Potassium chloride and 10% sodium chloride are clearly marked.
4. All kinds of resuscitation equipments are kept clean and have good performance; first-aid medicines are in accordance with the regulations and are replenished in time after use; sterile items are clearly labeled and kept in accordance with the requirements to ensure that they are within the validity period.
5, for the occurrence of nursing errors and adverse events, according to the ICU system of rewards and penalties to the parties involved in the criticism, fines, the department timely organization and discussion, put forward processing opinions, necessary precautions and corrective measures, and reported to the nursing department. Monthly quality control will analyze and comment on the month of the hospital and the department of nursing safety hazards, put forward preventive measures.
6, continue to strengthen the nursing document writing training, inspection work, and further improve the content of the nursing record sheet, to ensure that nurses timely, accurate, objective, true and complete completion of the nursing record, to ensure the safety of medical care.
Third, in accordance with the hospital ICU infection control standards
Do a good job of infection management in the department, strict implementation of the disinfection and isolation system, medical waste in accordance with the requirements of hospital infection classification placed. Strengthen the management of cleaners to keep the ICU ward clean and tidy.
Fourth, to strengthen continuing education and learning, the use of a variety of opportunities and ways to continuously improve the business skills of nursing staff.
1, monthly regular organization of nurses business learning, the implementation of rotating lecturer, ICU rules and regulations, nursing routines, operating procedures, so that the lecturer in the process of learning to deepen the impression of the lecture, but also to enable the audience to be improved.
2, require and urge each nurse to participate in the hospital nursing department organized lectures, nursing room, etc., and have a plan to complete the continuing education credits.
3, encourage nurses in the department to participate in various forms of adult examination education, so that the comprehensive quality of nursing staff to be further improved.
4, the use of morning meeting questions, learning the basic knowledge of the specialty, strengthen the duty system, etc.. Strengthen the basic skills of nurses operation training, according to the standardized training requirements for nurses to seriously carry out the assessment, training, the development of practical and effective three basic theories, specialist knowledge learning plan, will be the three basic and specialist theories according to the content of the sub-part, each month, each of the assessment of everyone to pass.
5, enhance the department of nurses' awareness of scientific research, and strive to complete 1-2 nursing papers in 20__.
6, the department plans to send two nurses out for further study.
7, in the department of the trial implementation of quality control circle, to the department for the circle, under the leadership of the circle leader, the use of brainstorming and a series of methods to optimize the nursing method to improve the quality of care.
8, combined with the actual situation of our department, plans to train a critical care specialist nurse in our department.
5, ICU nursing positions risky, high technical knowledge, and ICU wards without chaperones, all the care of the patient falls on the nursing staff, in order to ensure the safety of nursing, the arrangement of each group of three people for five groups of shifts. The new building will be put into use soon, ICU will be expanded, our nursing staff will face vacancies, and I hope that the leadership of our talent reserve work to give support.