The personnel on duty in the fire control room shall hold the corresponding fire professional qualification certificate and master the following knowledge and skills: (1) Basic information of the building (including building category, building floors, building area, building layout and function distribution, and number of units in the building); (2) The setting of fire control facilities (including the types and distribution of facilities, the setting positions of important functional rooms such as fire pump room and diesel generator room, and the installation positions of outdoor fire hydrants and water pump adapters, etc.). ); (3) Operating procedures for facilities and equipment in the fire control room (including operating procedures for facilities and equipment such as fire alarm controller, fire linkage controller, fire emergency broadcast, combustible gas alarm controller and fire telephone); (4) Procedures and requirements for fire alarm and fault emergency treatment; (5) Requirements for filling in the duty record form of the fire control room. Item D belongs to the skills that firefighters and security personnel should master.