1, strict compliance with medical and health management laws, regulations, rules and regulations and diagnosis, treatment and care norms, routines, abide by the professional ethics of medical services, improve the service attitude, establish a good doctor-patient relationship, to prevent the occurrence of medical disputes. 2, strengthen the quality of management, plug the loopholes, is to prevent medical disputes, effective measures. 3, to improve the quality of the medical record and a variety of medical instruments written and strengthen the management of the quality of medical records and medical documents. 4, to improve the service style, improve the quality of medical care, improve service attitude, effectively improve the level of medical technology, reduce the occurrence of medical disputes. 5, the implementation of informed consent, hospitals in different stages of medical activities to prevent medical disputes, from beginning to end according to the actual situation of the patient, through the notice of the purpose of the contract of medical services, the development of the disease regression process and the characteristics of damage to the medical services, and to clarify the contract of medical service The risk of fulfillment.