Time flies, unconsciously has been the past six months, in this past six months, I am in the company's leadership and colleagues care to help, and successfully completed the work, is now on the first half of the work to do a summary.
One, reception reception
Reception is the customer service department of the service window, to keep the information channels open, supervise the regional management, scheduling and coordination of the work of various departments, is the main responsibility of the reception. Reception staff is the first person to show the company's image, one word and behavior are on behalf of the company, is the window to contact the residents of the community.
In my work, I strictly in accordance with the requirements of the company, uniforms on duty, reception of visitors to greet with courtesy, a kind attitude to answer and transfer the phone, carefully and seriously deal with the daily affairs, patiently listen to the owners of the problems reflected in the need to solve the problem of difficulties, carefully answer and detailed records, in the first time to arrange for personnel door-to-door service. At the end of each month, the incoming call records are summarized, the first half of the *** received 68 incoming calls, 130 outgoing calls, the owner of the effective complaint 2 cases. Owners of all consulting calls, we have given a satisfactory response; owners of the repair problem, through our timely contact, according to the content of the repair actively dispatch, and strive to solve the problem in the shortest possible time. At the same time, according to the completion of the repair report timely door-to-door visit or telephone call back. The owner's complaint has been reported to the relevant departments to coordinate the solution.
Through these ordinary daily work, so that my level of work has improved significantly, by the owners of the community and the leadership of the unanimous praise, but also shaped the new image of our property people.
Two, file management
Archives are directly formed in the property management of the document material, in strict accordance with the provisions of the file management of the owners of the information, the departmental files, repair orders, work contact letters, release notes and other information more thoroughly categorized and organized to achieve a clear directory, easy to retrieve, the residents of each building information for the boxed, the departmental files for the management of the bag, on schedule, Finish organizing meticulously. The management is standardized, and the confidentiality system of the information is perfected at the same time. Regularly check the file situation, changes or lack of timely improvement. In the first half of the year **** received all kinds of repair reports **** 64 cases, for the release of the strip 42, 10 work contact letter.
Three, the collection of various fees
Given that property management is a high investment, high cost, low return service industry. To ensure that the work continues normally,
Must do a good job in the collection of fees, and to ensure that the full amount collected on time. The first half of the *** collected property service costs 79,212 yuan;
Private garden maintenance fee 50,386 yuan; fiber optic usage fee XX yuan; pre-storage water charges 1740 yuan; cable TV initial installation fee 450 yuan; gas initial installation fee 3300 yuan.
Four, experience and harvest
Six months, through the efforts of learning and continuous accumulation, ideological understanding or working ability have made greater progress, has a customer service center work experience, able to deal with various types of problems in the day-to-day work, in the organization and management skills, comprehensive analysis capabilities, coordination and clerical skills and the ability to express themselves in writing, after six months of exercise have made great progress. Half a year's exercise has improved greatly, to ensure the normal operation of the work of the post, can be the right attitude towards the work of the task, love of the job, serious efforts to carry out the actual work. Actively improve their own business quality, strive for work initiative, with a strong sense of professionalism, sense of responsibility, and strive to improve work efficiency and quality of work.
Fifth, the second half of the work plan
1, to strengthen the business knowledge of learning to improve, innovative work methods, improve work efficiency.
2, to further strengthen the daily management of the customer service center, a clear task, to be rigorous and orderly.
3, combined with the actual situation, more consideration from the details, follow the leadership intention, coordinate internal and external relations, more for the leadership to solve problems.
2017 first half of the administrative work summary sample
Reviewing the work of the past six months, I am in the company's leadership and the support and help of all colleagues, strict requirements for themselves, in accordance with the company's requirements, and better complete their own work. Through six months of study and work, the work mode has a new breakthrough, the way of work has been a big change, now the six months of work is summarized as follows:
One, the daily management of the office. Office for me is a completely new field of work. As the person in charge of the office, he soberly realized that the office is the general manager's office under the direct leadership of the integrated management agencies, is to carry on the next, communicate inside and outside, coordinate the left and right, contact the hub in all directions, to promote the work towards the established goal of the center. Office of the work of a myriad of things, in the drafting of documents, provide research information, the number of all to provide some useful information for decision-making, data. There are paperwork, file management, document transfer, meeting arrangements, ushering and car management. In the face of a large number of complicated and trivial transactional work, self-strengthening work consciousness, pay attention to speeding up the pace of work, improve efficiency, calmly handle the affairs, and strive to be thorough, accurate, moderate, to avoid omissions and errors, so far, basically to do everything has to be done.
1, rationalize the relationship between the company for the relevant documents. At the beginning of the establishment of the company, the work is almost all from scratch, need to handle the relevant procedures and documents. I utilize my own XX department work for many years, the department familiar, interpersonal relations more cordial advantage, and actively for the company for all kinds of documents. Through the efforts of many parties, I only spent more than a month to do a good XXX certificate, project project procedures XXXX property rights certificate property. Give full play to the coordinating role of the integrated department.
2, timely understanding of the XXXXX situation, to provide a basis for leadership decision-making. As XXXXXX enterprise, land delivery is the top priority. Due to the demolition and relocation of XXX and our development progress is closely related, in order to obtain land as soon as possible, the company set up a land delivery working group. I as one of the members of the group, the use of all favorable resources, take effective measures to XX, XX demolition office and other units, and actively communicate with the relevant personnel exchanges, communication, timely information on the demolition and relocation of the understanding of the work progress, problems feedback to the general manager's office, the company's leadership in the shortest possible time to grasp the progress of XXXXXXXX and demolition and relocation of land, and further arrangements for the delivery of the work on this basis.
3, actively respond to the company's call, in-depth market research work. According to the company (0X office meeting spirit requirements, I for the current development of XX real estate and housing rental and sale prices, market demand, development trends and other detailed market research. Successively to the land, construction, housing management department to understand in detail the real estate development data indicators in recent years, visited some commercial sectors such as XX, XX and XX Garden, XX Garden, XX neighborhoods to investigate the rental and sale of these properties. On the X location advantages put forward
"Business-oriented, residential, highlighting the location, integrated and balanced" development of personal vision.
4, conscientiously do the company's written work. Drafting comprehensive documents and reports and other written work, responsible for office meeting records, organizing and refining the minutes of the meeting, and is responsible for the implementation of the relevant resolutions of the meeting. Seriously do a good job of the company's documents related to the receipt and distribution, registration, delivery, printing and supervision work; all the company's documents, approval forms, protocols, filing and archiving of information. Cooperate with the leadership in the formulation of rules and regulations on the basis of further supplementing and improving the rules and regulations. Timely communication and implementation of the company's relevant meetings, documents, instructions.
5, the implementation of the company's personnel, labor management. Organization and implementation of the company's labor, personnel, payroll management and employee attendance control and supervision, according to the personnel management system and the employment of employees signed a labor contract, in accordance with the relevant provisions of the labor management department to do a good job of paying social security (pension insurance, unemployment insurance, medical insurance) procedures. Reflecting the company's standardization, to solve the employee's worries.
6, effectively grasp the company's welfare, the daily work of business management. In accordance with the budget approval system, the organization and implementation of the company's office facilities, dormitory supplies, labor insurance and welfare goods such as procurement, deployment and physical management. After the office renovation, in X months in accordance with the approval authority to complete the purchase of office supplies, communications, photocopiers, computers and other equipment configuration work. Effectively do a good job of the company's communication costs, hospitality, utilities, vehicle use and gifts registration procedures, in strict accordance with the procedures approved the use of standards.
7, do a good job of the company's board of directors and other meetings of the logistical services. Board of Directors in XXXX held during the meeting, seriously do a good job of venue layout, accommodation arrangements. The implementation of a variety of meetings of the pre-meeting preparation, meeting materials and other work.
Second, strengthen their own learning, improve the level of business due to feel their own burden is very heavy, and their own learning, ability and experience with their positions have a certain distance, so always dare not take it lightly, always learning, learning from books, learning from the surrounding leadership, learning from colleagues, so that down to the feeling of their own half a year or a certain amount of progress. After continuous learning, continuous accumulation, has the office work experience, can be more comfortable to deal with all kinds of problems in the daily work, in the organization and management ability, comprehensive analysis ability, coordination ability and the ability to text expression, etc., after half a year's workout have greatly improved to ensure the normal operation of the work of the post, can be the right attitude towards the work of the task, love the work, conscientious and hard work, and the work of the office, the work of the office. Passionate about their work, serious efforts to carry out the actual work. Actively improve their own business quality, and strive for work initiative, with a strong sense of professionalism, sense of responsibility, and strive to improve work efficiency and quality of work.
Three, there are problems and future efforts in the direction of six months, I can be dedicated, creative work, made some achievements, but there are some problems and deficiencies, mainly in: First, the office director for me is a new position, many of the work I am doing while groping for the work, so that the work can not be easy to do, the efficiency of the work needs to be further improved; Second, some of the work is not detailed enough, some of the work is not detailed enough, some of the work is not detailed enough, some of the work is not detailed enough, some of the work is not detailed enough, some of the work is not detailed enough. Some of the work is not detailed enough, some work coordination is not very in place; Third, their theoretical level is not quite adapt to the requirements of the company's work.
In the new year, I am determined to seriously improve the business, work level, for the company's economic leapfrog development, contribute to their own contribution. I think I should strive to do: First, strengthen learning, broaden knowledge. Efforts to learn real estate expertise and related legal knowledge. Strengthen the real estate development pulse, towards an understanding of the strengthening of the surrounding environment, the development of the same industry to understand, learn, to the company's overall planning, the current situation in mind; Second, in line with the principle of seeking truth from facts, to do the top, the bottom of the situation reported; really do a good job as an assistant to the leadership; Third, pay attention to the construction of the department's work style, strengthen the management, unity and diligence, to form a good departmental Work atmosphere. Continuously improve the office of the support capacity of other departments, the level of service. Comply with the company's internal rules and regulations, safeguard the interests of the company, and actively create higher value for the company, and strive to achieve greater results.
The first half of 2017 party building work summary sample
2017 is the key year of in-depth study of the spirit of the 18th Party Congress and the Third Plenary Session of the 18th Central Committee, is the implementation of the Party's mass line of practice and education activities of the important year, in the first half of 2017, the party branch closely around the overall work of the idea,, deepen the ideological work, change the style of the organ, strengthen the party building work, from the anti- "four winds", turn style to start, to ensure the formation of the wind of integrity, set up a good image of party members and cadres, the main work situation is summarized as follows:
One, strengthen the organization and leadership, adhere to the leadership, education and practice activities in an orderly manner, and continue to promote
In the education and practice activities, we pay close attention to the key links to Ensure that the activities to achieve tangible results, in the learning and education, listen to opinions link, adhere to the learning and education, cohesion *** knowledge throughout, in-depth study of the central and provincial party committee documents and bibliographies, acceptance of the party nature of the education, focused on watching thematic educational films, unified the ideological understanding of the majority of cadres and workers. By widely soliciting opinions and suggestions, public commitment to the community, accept the supervision of the general public. In the investigation of problems and criticism, in accordance with the "four must talk" and the seven-step procedure to carry out extensive heart-to-heart activities. In the Bureau of the party group thematic democratic life will, between the team members carried out serious criticism and self-criticism, in the democratic assessment of the team thematic democratic life will be 97.3% of the public satisfaction rate, in the rectification and implementation of the chapter to establish a system link put forward 20 specific rectification measures. At the same time, carefully planned and carried out the correct wind and discipline, sports benefits and the entire Games three special actions, comprehensively sorted out 71 rules and regulations, the formation of a number of system results.
Second, the implementation of the refined management of the year activities, pay close attention to the style of leading cadres
In order to implement the refined management of the year activities, improve the style of leading cadres, and effectively improve the level of management, we have organized discussions and learning to fully understand the implementation of the necessity of the refined management, the importance of. By the rough operation to the transformation of refined management. Firmly establish the concept of seeking benefits from management, strictly control costs and expenses, and improve the utilization rate of resources. We have standardized various processes and service details, developed and improved a series of systems, especially in the safety of production and pay close attention to site audits and operating procedures. In terms of service, we have realized industrial specialization to achieve red and professional, pay close attention to the rate of bright lights and the construction of small streets and alleys street lights, and actively serve the public. We also combine this year's quality management system through the standard work, to achieve data management and information management.
In order to effectively improve the level of management, strengthen the style of construction we have carried out a "enhanced sense of service, improve efficiency, safeguard the work of the overall situation, standardize the management of behavior, strict work discipline" as the main content of the organization to rectify the style of activities, and effectively solve the organization in the style of the prominent problems that exist in the creation of a dry, career, development, thinking of progress, and the work of the organization. Cause, seek development, think enterprising, first-class good atmosphere, and vigorously promote the smooth implementation of the work. Secondly, we have increased the strength of the assessment work and improved the work responsibility of cadres and workers. Thirdly, we have strengthened the management of team companies, improved work logs and data accounts, and increased transparency. Fourth, it further standardized the material procurement and financial reimbursement system. Fifth, the provisions of the center team members and the daily work of the team linked to the leadership of the team, party members responsibility to the team, a clear division of labor, and in-depth to the grass-roots front line. Provides that the center leadership no less than three times a month to follow the work, important construction must be led to participate in, all kinds of safety learning in the team, the responsibility of the leadership must be attended every month to listen to the views of workers on the construction of leadership style. As well as political learning, safe production, quality service, the development of various systems and other aspects of the views and suggestions. For good rationalization proposals, timely adoption and follow-up, and effectively put the party cadres and cadres of the style of construction in practice, to promote the coordinated development of the overall work of the unit.
Three, the full implementation of party education, and actively promote the party building work.
(a) in order to improve the quality of party members, strengthen the ideals and beliefs of education, in accordance with the unified arrangement of the company's party committee, I attach great importance to the party branch of the center, carried out a serious study, carefully deployed in the whole center to seriously carry out the study of the party constitution and socialist concept of honor and shame education activities. Study the important speeches of the successive leaders of the central government on the construction of cadres' style of work, and the report of General Secretary Hu at the seventh plenary session of the Central Commission for Discipline Inspection. The branch of the study and implementation of the party constitution and socialist concept of honor and shame education activities into the party branch this year, an important learning content, conveying the central and provincial, municipal party committees and the company's party committee on the requirements of the study of the party constitution, clarified and explained the great significance of the study of the party constitution and the socialist concept of honor and shame of the important exposition. In the whole learning process, in addition to the participation of all party members, but also to organize the party activists to participate in the study. In the whole activity, the majority of party members not only can do their own actively play a pioneering role, but also drive the staff around the masses. At the same time, members of the team effectively do take the lead in hard work, take the lead in peace of mind, take the lead in learning, take the lead in improving the style of work.
(2) in order to make the new team into an efficient, united team, we focus on four aspects of work: a grasp of education, to address the correct understanding of the ideology of the team members, revitalize the spirit of the state of the problem; two grasp of the actual matter, enhance the sense of responsibility and dedication to the work of the third grasp of the leadership, so that the style of construction has been a clear result; four grasp the implementation of the emphasis on the smooth flow of government orders, and the thunder and lightning. Fourth, the democratic life will be held in a timely manner, party members and cadres speak freely, carry out criticism and self-criticism.
(3) we combined with the study of the party constitution and the socialist concept of honor and shame education activities, guiding the team members to establish a correct view of performance, outlook on life, world view and values, and conscientiously implement the resolutions and decisions of the higher level, the implementation of the democratic system of centralism, the major issues can be done to widely consult the views of the people, and to take the form of public announcements, briefings, and other forms of communication, so that members of the new team can take the initiative to communicate, exchange views, and to unify the Ideology, unity and cooperation, forming a united and upward leadership collective.
(4) combined with the learning of the party constitution and socialist concept of honor and shame education activities as well as leading cadres and style of construction activities, in order to strengthen the effect of learning, we purchased the history of the revolutionary battles of the Red Army and the biography of the revolutionary leaders of the book sent to the hands of the party members and cadres, to strengthen their education in revolutionary traditions. We also take the way to go out and come in, this year invited the Municipal Party Committee School experts for all employees on the situation of the education class, the organization of party members and party activists to accept patriotism and traditional education, has played a good effect.
Four, efforts to maintain the achievements of civilization.
In order to consolidate the results of the creation of the existing, we have also done a lot of detailed work: First, for this year's production task is younger than the previous actual, to strengthen the cadres and workers to do the main breakthroughs in learning, will be emphasized in the meeting the importance of learning, by talking about the situation, talking about the development of the workers to fully stimulate the enthusiasm for learning. Secondly, on the basis of consolidating the achievements of last year's civilization construction, we strengthened the construction of office base and office environment renovation, and started from the details, grasping the station and class hygiene, cultural atmosphere, meal quality, etc., so as to make the working and living environment of the staff more warm and harmonious. Third, to carry out colorful and innovative cultural activities to stimulate the enthusiasm of the staff.
Fifth, give full play to the role of workers, youth and women, the coordinated development of all work.
Center labor unions around the key work of the whole section, through the convening of the Council, improve the openness of factory affairs, strengthened democratic management, enhance the awareness of the workers to participate in politics, we convened a staff meeting, in the "love to help the poor fund" donation activities, all employees to participate in the *** counted to raise the "love fund" 600 yuan. Love fund" 600 yuan. For the Spring Festival difficult workers, flood relief donations of more than 7,000 yuan. And the use of "March 8", "May 1", "May 4" and other holidays, organized tug-of-war, karaoke, basketball, badminton competitions. Encourage the staff to carry out literary creation and active newsletter writing, the establishment of Ezhou Power Supply Company staff photography and badminton association, women's labor committee in the "38" Women's Day before the physical examination of all female workers.
Through half a year's hard work, although we have made certain achievements, but compared with the requirements of the party committee there is still a gap. However, we firmly believe that with the care and support of the company's party committee, the *** with the efforts of the members of the team, and the hard work of all the staff, we will continue to do our job, and strive to make all the work to a new level.
2017 first half of the community work summary sample
In the first half of 2017, Guanyin Temple community in the town of the leadership of the party committee and the government, conscientiously implement the spirit of the party's 18th National Congress, guided by the scientific concept of development, combined with the actual situation of the community, in accordance with the work plan formulated at the beginning of the year, and carry out the community's various tasks in an orderly manner. Now the work is summarized as follows:
A, work to promote the situation
(a) solidly carry out the party's mass line education and practice activities. In accordance with the unified deployment of the town party committee, my community give full play to the leadership role of the community three committees and a group of party members and cadres as the focus of the community members and cadres in the whole community in-depth Qunjiao activities. First, the unification of ideological understanding. Community party branch in time to organize the party members and comrades, especially community cadres to seriously study the central, provincial, Zunyi City, Renhuai municipal party committee leaders to speak the spirit and the relevant documents, unified thinking, strengthened understanding. Second, the establishment of a sound organization. Community party branch in time to set up a leading group of education and practice activities, a clear division of responsibilities, promote the work of a strong. Third, the development of activity programs, and seriously carry out the work of each link. In accordance with the central, provincial, municipal, Maotai town party committee on the educational practice activities of the work of the deployment, combined with the actual community, the development of the implementation of the educational practice activities of the program, and seriously carry out the work of the various aspects of the work.
Activities, we ask the people to ask the people, resolved a large number of group labor conflicts, for the resumption of the riverfront landscape project laid the foundation for the morning of April 4, the riverfront landscape construction project successfully started; Ren Lin Road and Huaizhuang Road road lamps due to the aging of the line, the lamp post rusted in the sun and rain, more than three years of non-illumination, the group education activities, the three committees and a group of efforts to repair the line to restore the lighting; the Guotai Liquor Industry II, the second generation of the Guotai liquor industry. Resolved the second phase of the Guotai Liquor Industry, Wahaha Group lead sauce national wine base land acquisition, He world wine industry hundreds of mass labor conflicts, for the development of enterprises to create a good environment for development, won the trust of the masses.
(2) effectively strengthen the party's construction, enhance the centripetal force of party members and cadres. Actively play the pioneering role of party members, carried out the "know the party, listen to public opinion, promote harmony" activities, closer to the distance between party members and cadres and the masses, enhance the feelings between the masses and party members and cadres. Through the development of activities to reflect the advanced nature of party members, to better play the role of party members as pioneers and role models. Strictly do a good job in the development of new members, in order to ensure the development of the quality of party members, the community in strict compliance with the provisions of the party constitution, "adhere to the principle of individual absorption", in strict accordance with the development of party members of the procedures and requirements of the development of the party plans to develop and cultivate a party activist; branch party members number 36, moved into the reserve party member 1 person, 4 people in the reserve party member.
(C) the implementation of family planning policy, do a good job of birth control. The implementation of the "one-vote veto" family planning work is the community's first priority, we are conscientiously implement and improve the family planning PIS system, so that the information is true, timely and accurate. Follow up on the "four kinds of information" follow-up work, supervise the jurisdiction of the unit property district, construction sites to do a good job of the "four kinds of information" notification. Secondly, we have strengthened the management of the floating population. Third, the daily work into the normal. The community has 1476 women of childbearing age, 14 birth certificates, completed surgery
56 cases, the rate of women's examination of 100%, the collection of social welfare fees of 71,500 yuan, for birth certificates and carried out publicity activities for family planning; moving into the population of 39 people; births of 8 people, deaths of 5 people.
(D) strengthen team building, promote community work. First, community staff education and management. Every Monday for the community work meeting day, summarize last week's work, layout arrangements for this week's key work. Secondly, the community to improve the work system, strict supervision and assessment system, strengthen the management of community staff, all staff can consciously abide by the rules and regulations to ensure that there is no illegal and disciplinary behavior. Third, the community cadres help each other, the township party committee and government tasks can be completed on time with quality and quantity. Fourth, the community financial operations standardized to achieve monthly community affairs and financial disclosure. Fifth, on time to complete the town party committee and government tasks assigned to do on time to participate in various meetings of superiors, timely submission of all kinds of reports and information as required.
(E) to strengthen the three a rectification work, city appearance has been improved. In response to the area of the masses repeatedly reflected, the area of the two groups outside the fence of the three Du Primary School, the community behind the relocation of the community on the side of the road, the four groups next to the Huagui Winery, Hantai Liquor under the fence, which exist in the residents of the indiscriminate disposal of domestic garbage, resulting in residents living and living environment and dirty and chaotic, seriously affecting the appearance of the village and the village and the summer will come, the high temperature will lead to the breeding of bacteria, mosquitoes and insects flying out, seriously interfering with the residents of the normal habits of life. Community comrades in-depth practical, many times to the scene to see, to take the garbage burning, in situ burial and set warning signs and other work, and effectively improve the surrounding residents of the masses of the human environment.
At the same time, do a good job of civil relief, comprehensive governance and stability. Completion of the low insurance audit 19 households. Spring famine relief food all issued to households. Community social stability, the masses live and work in peace and happiness, a strong sense of security.
Two, problems
Summary review of the work of the past six months, although our community has done a lot of work, but also made certain achievements, but also a sobering realization that, due to a variety of reasons, there are still some problems and deficiencies in our work. First, the enterprise development environment is not relaxed enough, there are still enterprises in the development of some group labor and other aspects of the contradiction. Second, with the social and economic development, the corresponding level of work needs to be further upgraded, community personnel strength needs to be further enriched and strengthened. Third, the community also needs to carry out more mass square cultural and sports activities to enrich the mass culture, enhance the sense of belonging to the community, and improve the residents' identification with the community. In this regard, we will attach great importance to, redouble our efforts, in the township, the correct leadership of the township government and the support of the masses of cadres, to take positive and effective measures to seriously solve, and to promote the community's economic growth in a stable, healthy and sustainable.
Three, the next step of the work intends to:
One is to take the party building work as a general overview, in-depth development of the party's mass line of education and practice activities, social management and innovation work, focusing on shaping the brand of party building. Strengthen the core leadership of the party branch, play the role of the community three committees a group, and further grasp the team, lead the team, set an example, and strengthen the quality. Strive for support from all sides, unite and lead the community team to ensure the completion of the town party committee, the government issued various goals and tasks.
The second is to tighten the "three strings". One is to tighten the string of stability overrides everything. Conflicts are not terrible, the fear is that there is no way to resolve. We will regularly investigate, timely report, active intervention, forward management, active control, mobilize the forces of all parties, *** with the promotion of the resolution of conflicts and disputes. Second, tighten the string of production safety. Strengthen the community enterprise safety management, timely detection, supervision, problem solving. The third is to tighten the string of birth control work, do a good job of birth control work.
Three is to expand the "four services". Mainly low insurance, employment, retirement management, health four services. Further deepen the employment service, do a good job in the area of laid-off unemployed re-employment training, using various channels to build a re-employment platform for them, and constantly improve the quality level of software information. Further optimize the low income insurance service, sunshine operation, strict and meticulous, eliminate "humane insurance". Further refinement of the elderly services, around the old people have a sense of nourishment, the old people have fun, the old people have medical care, the old people have something to do, the old people have a sense of learning the "five" goal, to do the elderly services. Further strengthen the health services, the implementation of the "three" up, that is, clean up the health, brighten up the hallways, pipe network smooth up, for community residents to create a quality living environment.