Year-end work summary and work plan chapter 1
Time like a shuttle, in the blink of an eye 20xx has become the past, in the hospital leadership, nursing care, support, guidance, in the whole department of nurses *** with the efforts of the nurses, we are closely around the patient-centered, service-oriented principle, combined with the actual department. The actual department, actively carry out quality nursing service activities, conscientiously implement the work system, and gradually improve the quality of work and service level, is summarized as follows:
First, to carry out quality service, expanding the connotation of service. My department is one of the quality nursing service demonstration ward, starting from the basic nursing work, focusing on the morning and evening care, strictly keep the bed unit clean, no blood stains, stains, change with the dirty, a weekly change of the system to ensure that patients are clean, comfortable; to do the three short nine clean, and for the postoperative, post-partum patients to clean the perineum, change the sanitary pads, to ensure that the patient's clean and non-polluting.
Second, according to the second A evaluation standards, Chinese medicine nursing technology training, to carry out traditional Chinese medicine fumigation, cervical traditional Chinese medicine medicine, double lower limb acupressure and other Chinese medicine nursing technology operation, reflecting the characteristics of Chinese medicine nursing, increase the economic income of the department, enhance the patient's satisfaction.
Third, grasp the implementation of the system, clear division of labor, to prevent work loopholes. The work will be refined, the division of labor, give full play to the role of the responsible team leader and responsible nurses, the work of the rest of the talk, rescue drugs, interns lectures, business studies were responsible for the formation of everyone has something to do with the management of everything someone is responsible for, everyone *** with the participation of the management of the department, and effectively improve the enthusiasm of everyone.
Fourth, the management of the maternity ward, the strict implementation of disinfection and isolation system. The implementation of the wristband identification system, the strict implementation of maternal and newborn wristbands with the work, the establishment of the delivery room handover process and supervise the implementation of
Effectively strengthen the maternal and newborn safety management; strengthen the management of vaccines, improve the vaccine reporting and checking procedures; strict implementation of the disinfection and isolation system, standardize the treatment of medical waste, newborn nursery and fever patients in the department of the tube daily line air disinfection, the patient on the day of discharge to do a good job of final disinfection, and good registration The final disinfection treatment, and do a good job of registration.
Fifth, to strengthen the learning of specialized business knowledge, monthly organization of all nursing staff *** with the learning of obstetrics and gynecology specialist nursing knowledge, neonatal resuscitation, obstetrics emergencies and emergency procedures, taking turns to teach the way, and emergency drills for obstetrics and gynecology critical illnesses, requiring everyone to pass, to improve emergency response capabilities and specialist nursing level; at the same time, supervise the nurses to complete continuing education tasks, to strengthen the learning of specialized knowledge. Specialty knowledge learning.
Sixth, the internship teaching implementation of one-on-one teaching mode, monthly internship students in the department of nursing basics, specialized knowledge of the theory and operation of the examination. However, in the management of interns have not done enough, there was a case of scalded lamps, to the doctor-patient disputes, the future will strengthen the management of internship teaching, teaching teachers are required to let go of the eyes, to ensure nursing safety.
Seventh, change the sense of service, increase the content of the service. Free of charge for each newborn baby to provide the first step in the birth of the foot plate prints, the joy of the newborn to the maternal family, achieved a special publicity effect.
VIII, completed the prospective mother classroom plans, preparatory work and invitations to the design, printing, distribution of work, the proposed January 4, 20xx officially opened.
Looking back at last year's work, many places have not done enough, we learn from experience, summarize the lessons,, we will continue to adhere to the concept of patient-centered service, to further improve the quality of nursing care, for patients and their families to provide a better health care environment and efforts.
Year-end work summary and work plan Part 2
I entered the clothing store in 20xx since the work, learning with an open mind, seriously treat their own work, summarize the experience, but also made some achievements. In the work, I gradually realized that in order to do a good job as a salesman in a clothing store, we need to have strict requirements for self.
Here, the development of my 20xx work plan, as a way to motivate self, to achieve better performance:
First, under the leadership of the store manager, unity of colleagues, and everyone to establish a relatively stable sales team.
Sales talent is the most valuable resource, all sales performance is the origin of a good sales staff, the establishment of a cohesive, cooperative sales team is the root of our store. In the future work to establish a harmonious, lethal team is the main goal of me and all our shoppers.
Second, enthusiastic service, with a smile.
To face each customer with full enthusiasm. Pay attention to the communication skills with customers, seize the customer's purchase psychology, wholeheartedly for customer service.
Third, familiar with clothing, improve aesthetics, help customers choose goods.
Understand the characteristics of each dress in our store, for the clothes style, model, color, price, fabric, suitable for the crowd to do a full understanding. What should we do?
In addition to showing the clothes to customers and explaining them, the salesperson should also recommend the clothes to customers in order to arouse their interest in buying. Recommended clothing I will use the following methods:
1, recommended to have confidence, to recommend clothing to customers, the salesman himself to have confidence, in order to let customers have a sense of trust in clothing.
2, suitable for customer recommendations. The customer prompts the goods and instructions, should be based on the actual objective conditions of the customer, recommended suitable clothing.
3, with gestures to the customer recommendation, will give consumers imagination.
4, with the characteristics of the goods. Each type of clothing has different characteristics, such as function, design, quality and other aspects of the features, to recommend clothing to customers, to emphasize the different features of clothing.
5, focus on the topic of goods. Recommended to the customer clothing, to find ways to lead to the topic of clothing, while paying attention to observe the customer's reflection on the clothing, in order to facilitate sales at the right time.
6, accurately stated the advantages of various types of clothing. Clothing for customers to explain and recommend, to compare the different types of clothing, accurately say the advantages of various types of clothing.
Fourth, the habit of discovering problems, summarizing experience, and constantly self-criticism and improvement.
Raise the problem, summarize the experience aims to improve my own comprehensive quality, in the work of the problem can be found to summarize the experience and can put forward their own views and suggestions to improve my sales ability to a new level.
Fifth, actively complete the task.
According to the sales task issued by the store, resolutely complete the store issued by the ten thousand turnover task, and everyone to the task according to the specific circumstances of the decomposition to weekly, daily, so that every day there is a clear goal to do things will be more organized; to weekly, daily sales target decomposition of each of our shoppers, to complete the sales task of the various time periods. And strive to improve sales performance based on the completion of sales tasks.
Into a new industry, everyone should be familiar with the industry product knowledge, familiar with the company's mode of operation and the establishment of customer relationship groups. In the sales process, learning to learn things really a lot of a lot of knowledge of goods, clothes with, but also to understand the needs of customers, to meet the needs of customers and so on.
I think the development of our stores is with the comprehensive quality of all employees and store managers are inseparable from the business ideas. The establishment of a strong sales team and a good working environment is the key to success.
Year-end Work Summary and Work Plan Part 3
Time flies, 20__ year is coming to an end, first of all, I thank the company for the affirmation of my work, I will be promoted to the deputy director of the brand cooperation department. In this year, in the group company and project leadership under the correct guidance, as well as with the close cooperation of various departments, unity, and actively complete the company leadership of the delivery of the work of the task, to ensure that the ___ network of normal product sales and the development of new brands. Achieved certain good results, in order to complete the company's goals to make a contribution, in order to summarize the experience, contribute to the work of 20__ to a new level, is now 20__ work is summarized as follows:
First, the work accomplished
1, 20__ the new toy brand 10, of which the sales of 3 brands, the number of single products reached 745, the normal sale of the product to reach 600
2, the implementation of the warehouse, shelves set up to assist the treasurer to complete the receipt of products, warehousing, order packing, shipping, duty
3, in the ___ under the leadership of the director of the network set up a brand cooperation department, the addition of two new brand development manager
4, to ensure that the normal sale of products on the site, the crm system inventory early warning set up to keep a reasonable amount of inventory
4, to ensure that the normal sale of products, CRM system inventory warning settings, to maintain a reasonable
5, the management of suppliers, to maintain a close working relationship
6, to maintain communication with various departments, timely and effective problem solving, for the marketing department to provide excellent group purchasing products
7, timely communication with manufacturers, suppliers, dealing with the quality of the product, packaging problems
8, the recruitment of new employees, induction training, the crm system and business knowledge. crm system and business knowledge training
9, after the friction, the brand cooperation department work slowly into a normal track
10, actively participate in the ___ network of offline marketing activities, brand promotion, sales of products
11, customization of the packing box, receipt of goods, to ensure that the product sales of supporting the use of the product
12, to the other two employees 'assessment, reward and punishment
12, the other staff 'assessment, reward and punishment
12, the other staff 'assessment. Rewards and penalties
13, other matters assigned by the leadership
Second, the current problems
1, the level of professional theory to be improved
2, the work process to be further standardized
3, the warehouse products are not standardized enough to place things placed more chaotic, no obvious labeling
4, the development of brands Work progress is not fast enough
5, and the work of various departments is not very close
Third, 20 ___ work plan
1, for last year's problems for rectification and improvement
2, in accordance with the monthly, quarterly, and annual work plan to monitor the implementation of the assessment
3, to maintain the maintenance of the old supplier, the management of the new supplier < /p>
4, to maintain the maintenance of the old supplier, the management of the new supplier < /p>
4, payments and invoices in a timely manner, the entry of other important documents, archiving and backup
5, ready to deal with emergencies
6, to complete the leadership of the work of the temporary work
7, the cooperation and communication between departments, focus on the provision of products in the marketing department
8, the update of the model of the packaging box, customization, receipt of goods
< p> 9, timely job training, technical training, staff assessment, and strive to improve the quality of staffEnd of the year work summary and work plan Part 4
In the blink of an eye 20 __ year has passed, under the leadership of the leadership, I learned a lot of knowledge and social experience, so that I basically can work independently to complete the various tasks. First of all, I would like to thank the leadership of my guidance and cultivation, in the future work I will study hard, not afraid of difficulties, in order to better work to return to their superiors.
20__ years under the leadership of the leadership, around the overall goal of the plant, seriously implement the "safety first, prevention first" and "tightening the outside loose" work policy, always adhere to the "group prevention and group control etc., registration work: registration of outsiders to enter the factory construction checks; patrol work: daytime patrol of the factory there are no suspicious people; whether the fire escape channel is open; whether the fire facilities are occupied, etc.; night patrol construction area whether the fire equipment, construction documents, construction safety hazards exist, etc..
Second, fire knowledge
A month of the Fire Department held a publicity and education on fire safety knowledge of the four capabilities of the speech activities, we went to listen to the speech of the other factories were y moved, before that, we are still "three capabilities" "three understand, three will be" from then on the implementation of the implementation of fire safety knowledge and education. "Since then, the implementation of the fire department's views, from the" three capabilities "" three understand, three will "to" four capabilities, four understand, four will "so that the" four capabilities, four understand, four will "let We have learned a lot, followed by daily exercises, fire drills, from which we have learned a lot of knowledge and problems, in a fire department leaders to check our work, we are in the factory fire drills, drills are divided into two groups: one group is organized to extinguish fires and the other is organized to evacuate and escape, the leadership of the Fire Services Bureau to see the very agreeable recognition!
Third, there are shortcomings and future direction of efforts
Looking back on the work of the year, in the achievement at the same time, we also clearly see the existence of their own gaps and shortcomings. Highlighted in: First, because the players from all directions, the comprehensive quality of uneven; Second, our work methods to be further innovated and improved; Third, there are still some unsatisfactory places on the work. All of these, we will be in the future work in the determination to overcome and improve, and go all out to do a better job in the future, more outstanding.
The future work requirements will be higher, the difficulty will be greater, which puts forward new and higher requirements for our work. We must face up to the reality and recognize the difficulties, but do not fear the difficulties. We will rise to the challenge and do a good job. Specifically, we should do "three re-innovation", "two big promotion", and finally realize "three aspects of satisfaction". That is: re-innovation in the ideological concept, re-innovation in the quality of work, re-innovation in the work method; in the work of the results of the big promotion, in their own image on the big promotion; finally to achieve the company's leadership satisfaction.
Year-end work summary and work plan Part 5
I am a common accounting staff, engaged in economic management for more than twenty years, I know that the accounting work is difficult, accounting staff is at any time will be stood in the defendant's seat, only in the work of a very careful, not hard work, single-minded work. Below, I will be nearly a period of time to summarize the work of the report is as follows, please give your valuable advice.
I engaged in economic management in the institutions for five years; engaged in economic management in industrial enterprises for thirteen years; after the bankruptcy of the enterprise engaged in property management, construction management, economic management, companies and other financial work for four years. Experienced the change of China's old and new accounting system, from accounting manual bookkeeping accounting to the development process of enterprise accounting computerized accounting. Accounting using micro-computerization, a large number of accounting workers to reduce the repetition of mental labor, can spare more time to update know, participate in business management, participate in the long and short-term decision-making, participate in the enterprise's overall budget, accounts, participate in the formulation of corporate policy, more reflective of the accounting function to reflect and supervise the role of the enterprise. I love this job, and I am willing to use my knowledge to dedicate to the social and economic construction.
I engaged in accounting management in the institutions for five years, under the leadership of the station manager and the party committee, fully responsible for the financial and accounting work of the Jiangjin Fishing Seed Station, responsible for the development of the annual ministries of production and operation of the contract plan and economic responsibility system, improve the station's economic management system; responsible for accounting for the whole process of distribution of supply, production, sales and profit and accounting for construction; responsible for the whole station of the social integration, labor wage management. Labor wage management, etc. I station is a business unit, enterprise management, with about fifty employees, unit small accounting staff *** two people, a cashier, an accountant. In the accounting method is taken in the form of accounting vouchers, materials according to the actual cost of accounting, cost according to the product method of accounting and so on.
In the preparation of the annual financial plan, with the knowledge of the school, the station's expenses for the scientific division of costs, the costs are divided into fixed costs, variable costs, mixed costs, to obtain the station's profit and loss of the capital conservation point, the amount of capital, capital sales, target profits, a comprehensive elasticity of the budget, and then the indicators were issued to the implementation of the various business contracting to go. In the accounting work to do before the budget, control, analysis; find gaps, check the reasons, put forward solutions and rationalization proposals. During my tenure, I have been praised by Jiangjin Agriculture, Animal Husbandry and Fisheries Bureau every year in accounting. Because I have several children and sisters at home in Yongchuan Chemical Plant and Sichuan Province, Tianhua work, in order to take better care of their parents, in 1988 transferred to Yongchuan Chemical Plant work.
I engaged in accounting and economic management in industrial enterprises for thirteen years, under the leadership of the plant manager and the party committee, began to engage in financial accounting Yongchuan Chemical Plant. The plant is a large two chemical enterprises, has been engaged in the plant's payroll fund accounting, clearing funds accounting, supplies and materials procurement accounting, cost accounting, sales accounting, accounting for monetary funds, general ledger and detailed ledger accounting, the entire enterprise funds operations, xx year the plant began to use computerized accounting technology, in order to adapt to the computerization of accounting technology, their own usually spare time Through self-study, now can also work alone, can alone skilled in accounting computerized accounting and basic database operation technology and other work.
Due to the need for work, in 1999, fully responsible for the factory's financial services leadership, in the financial services leadership position, the rational organization of the financial services accounting work, on time and accurately prepare all types of accounting reports, the use of national policies given to the enterprise for the factory to exempt the local tax of more than 200,000 yuan, more than 100,000 yuan of tax exemption for new products, the use of reasonable and legal means to raise funds for the enterprise's operations. In all kinds of accounting, he was able to raise the operating capital of the enterprise by reasonable and legal means. In all kinds of accounting, can seriously treat all kinds of complex economic business, clear the economic business of the coming and going, so as to be clear, can be in accordance with national policies, laws and regulations to do things, to engage in their own work can be strictly required by the professional ethics of the accountants. In the state-owned industrial enterprises engaged in accounting and economic management for thirteen years, Yongchuan Chemical Plant financial accounting, is in accordance with national guidelines and policies, policies, laws, regulations, accounting system, the provisions of the strict implementation. Set up in the financial accounts and a variety of economic operations, all comply with the provisions of the accounting system, each year the higher authorities and the local tax authorities of the plant to carry out key inspections, accounting firms end-of-year audit, to give a very high evaluation of the financial accounting.
In the past few years, due to the financial sector to adhere to the principles of accounting, according to the requirements of the accounting system, refused to certain leaders of the enterprise for personal gain of indiscipline, violation of law, illegal and other acts, the financial sector of the views of the factory, in the plant to carry out improper counter-propaganda, in the formation of the staff of the Yonghua plant financial accounts are false, unclear accounts, chaotic phenomenon, to the financial sector in the economic management of the enterprise to set up Large and small obstacles, enterprise economic management out of control. Yonghua financial department has changed four financial responsible person, now this financial responsible person is from a year after the closure of the enterprise was laid off, through private relations, transferred to Yongchuan chemical financial department responsible for financial work, title is accountant, but the general level of business, the accounting computerization will not be, and the guts are particularly big, big enough to falsely open the value-added tax (VAT) ticket, VAT input tax deduction, and forced the accounting staff to carry out the account processing, which is contrary to the tax law. This is contrary to the tax law, is a criminal act; on the enterprise to be dealt with property gains and losses, not by the higher authorities to review and approve, forcibly require accountants to carry out accounting; financial reform has been found in the supply and marketing departments in the financial sector to hand over the cash, the financial phenomenon has not been accounted for; some departments of the factory foreign projects or equipment processing, financial supervision has been unable to lose the supervisory function of the accountant. Now I y appreciate that the state-owned enterprises do not pay attention to business management, only pay attention to the scale of efficiency, do not pay attention to changes in the market, engage in some false economic responsibility system, do not seek the actual, the enterprise behind closed doors to engage in the production of more than financial workers do not pay attention to the brain work of the financial workers, the financial sector each year to the factory put forward a number of rationalization proposals, the factory is not completely serious to be taken seriously, which is caused by the state-owned enterprise system.
Such as state-owned enterprises in the material acquisition, is a kind of blind, the production sector put forward the urgent need for materials, supply departments to purchase back, the price determined by the supply sector, there is no strict supervision measures, resulting in a backlog of materials and supplies, the formation of a great waste of funds, enterprise funds naturally more and more nervous. Over time, the production of these materials can not be used, only to wait for a unified loss. State-owned enterprises management is unreasonable, can not keep up with the situation of social development, is caused by the people and management system of state-owned enterprises, but also at present the most common phenomenon of state-owned enterprises, in terms of sales, the sales department never take the initiative to fight for the market, to occupy the market, expanding the market, let the market change, and ultimately make the state-owned enterprises in the market position occupied by more and more smaller and smaller, faced with the dilemma. This kind of problem in the state-owned enterprises I such as cattle hair, are state-owned enterprises and the system caused by people, under this system, the formation of people floating in the affairs of the people's hearts, although they have their own ideals, but do not get due play, but also impossible to be realized. I once took spare time, the plant's historical data has been carefully studied and analyzed, due to the management of state-owned enterprises out of control, resulting in plant losses of about 8 million yuan per year, the formation of the cost of the annual increase in profits year after year, the debt increases year after year, the market is small year after year, the formation of enterprises have been unable to salvage the situation.
As a common accountant, in this environment to survive and work, their expertise and professionalism can not be due to play, so that their work in the work of a very bitter brain, the idea is very contradictory, and want to ask for a space to develop their own, in the actual business work, learning while working, accumulating experience, and constantly updating their own professional knowledge and level of business for the social and economic construction of a contribution. The company has a lot of people who are interested in the business of the company, and the company has a lot of people who are not.
The bankruptcy of the enterprise makes me y realize that it is easy to work outside, if you do not work hard today, you have to work hard to find a job tomorrow. The management of private enterprises is not standardized, many of the economic business is very simple, but has become a very complex economic business. In the work, not apply for what work, do what work, the work is not simply do their own work, usually have to part-time some of the duties outside the thing to do. Although the work is very hard, but the heart of the pressure is very big, this kind of working environment but exercise me. Such as after doing their jobs, but also some office work, do a good job weekly financial work plan, summary, minutes of meetings, daily newsletter network transmission, must be completed by themselves, private or personal economic accounts, but also need to help clean up a series of work. As long as the work in the work of non-stop things, which is always good ah. Although the private sector is busier, it is also creating wealth for the community and solving part of the employment problem for the community, which is always contributing to the community. All in all, in the work, no selfish thoughts always do a good job.
Year-end work summary and work plan Part 6
The New Year is approaching, in the past year, my security department closely around the hotel throughout the year's central work, with a down-to-earth style of work, pragmatic work attitude, positive innovation, and continue to improve, comprehensively complete the tasks of the year, for us to today's hotel to create a new performance. New performance for our Grand Hotel today. In general, our work over the year there are many good aspects, there are also many shortcomings, in order to be able to work in the future, the long and the short, special work this year to do a simple summary of the work:
First, the assessment of the indicators to fully complete the
20xx in the leadership at all levels of guidance, under the guidance of the staff **** with the efforts of the Ministry of Security to successfully complete the year's safety and security. Tasks. In the year did not occur a major liability accidents, fire facilities, equipment, the integrity of the year reached 90%. Fire safety training for all hotel departments amounted to more than 20 hours. Really played a role in escort.
Second, the establishment of a sound performance appraisal system, the implementation of incentives to play the work of the staff enthusiasm and creativity
The implementation of the performance appraisal is our hotel from the strict rule of the enterprise, the need to strengthen the management of the implementation of the target system of responsibility for a strong basis. My department combined with its own characteristics, the staff's wages, bonuses and personal performance of employees directly linked through the continuous improvement of incentives to maximize the play of the staff's work enthusiasm and creativity. Many touching examples have emerged.
Third, strengthen the management, continuous learning and training, and strive for quality service
Now the tourism service industry is particularly fierce competition for talent, only full of excellent personnel, in order to make the hotel's business is thriving. Department in the retention of outstanding personnel at the same time, to strengthen the training of all staff. Has carried out two more centralized theoretical and practical training. On average, the training in spare time reaches 8 hours per month. At the end of each morning shift, not a single person left, but took the initiative to stay for training. Through the training and retraining of the staff, the knowledge of each staff on hotel awareness, courtesy and politeness, public security and fire fighting in all aspects has been strengthened. Further standardize the post operation, for the command of the vehicle, open and pull the door, salute and other services on the operation of the individual staff of the existence of less standardized faults, unified standards. The idea of guest service has obviously been strengthened, such as can take the initiative to help check out guests in the room to find RMB 10,000 yuan. Guests straight to my security department personnel style noble, for our hotel, the department won the honor.
Fourth, efforts to do a good job in the hotel security and fire, strengthen the fire facilities, equipment maintenance
Safety is the survival of the enterprise's capital, in the Bureau of Safety Supervision and the Octopus Group under the guidance of the Department of Safety Supervision, my department adheres to the "safety first, prevention first" policy, serious, solid and do a good job in each safety Preventive work. My department has also repeatedly met the power system, local fire public security inspection, and actively participate in the Jiangnan group of fire conference, played a role in supervision and mutual learning.
Although the past year our department has made gratifying achievements in various aspects, the management level has been greatly improved, but we must also look squarely at the work of the existing difficulties and challenges.
1, the staff can not be completely in accordance with the standards of self-restraint, uneven quality, to be the next step to improve.
2, the level of our managers is still to be improved.
3, our equipment is still defective, can not play a good role in monitoring, need to be improved. All these problems and shortcomings, are pending our future serious thinking and summarize the improvement.
Reviewed the 20xx year since the work of the year, the actual feeling of a more serious work situation. But we firmly believe that the security department in the hotel at all levels under the guidance of the leadership, closely around the hotel's annual central work, with a down-to-earth style of work, for the hotel's development and stability to make new contributions!