Harbin, March 1 (correspondent Yi Xiaofeng Dong Yu Xiang reporter
Guo Yi) today, the reporter learned from the Heilongjiang Provincial Department of Health: In order to effectively promote the creation of safe hospitals in the province's health care institutions, medical institutions and medical personnel to strengthen the awareness of the medical risk prevention, recently by the Heilongjiang Provincial Office of the Comprehensive Governance of the province led by the Provincial Department of Health, the Department of Justice, the Public Security Department, Department of Civil Affairs, Department of Finance, Bureau of Insurance and other 7 departments jointly set up a people's mediation committee of medical disputes in Heilongjiang Province, a move aimed at giving full play to the third-party people's mediation work to prevent and resolve conflicts and disputes in the province at the same time to establish a medical liability insurance mechanism to strengthen the communication between the doctor and patient to resolve the medical disputes opened up a new way.
Now some medical disputes, some patients are not willing to resolve through judicial channels, and that the health administrative departments or hospitals to coordinate the handling of "unfair", turn to take some inappropriate ways, thus disrupting the medical dispute handling procedures, to a certain extent, exacerbated the contradiction between doctors and patients. The People's Mediation Committee for Medical Disputes gives this part of the people a new choice, the People's Mediation Committee for Medical Disputes is guided by the judicial department, independent of the health department, medical institutions and insurance companies, it is an independent mediation on the basis of voluntary equality of doctors and patients, mediation does not charge any fees, it is a third party mediation mechanism independent of the doctor and the affected party. When mediating medical disputes, the mediation mechanism is based on relevant laws, regulations, rules and norms, and in accordance with the basic principles of equality and voluntariness, lawfulness and reasonableness, and not restricting the litigation rights of the parties concerned, it gives full play to its own advantages of medical and insurance resources in mediation, and follows the neutral way of social mediation of medical disputes to resolve medical disputes and protect the legitimate rights and interests of the doctors and the patients. After reaching a mediation agreement and resolving the dispute, the underwriting insurance company will actively settle the claim according to the claim amount determined in the people's mediation agreement signed by both parties.
If the mediation by the People's Mediation Committee for Medical Disputes fails, the dispute can still be resolved through the technical appraisal of medical accidents, handling by the administrative department of health or legal proceedings. In the process of mediation of medical disputes, once any party applies for technical appraisal of medical accidents, mediation by the administrative department of health or legal proceedings, the People's Mediation Committee for Medical Disputes will immediately suspend the mediation work.
At the same time, in order to enhance the medical risk prevention awareness of medical institutions and medical personnel, improve the ability to resolve medical risks, maintain normal medical order, and protect the legitimate rights and interests of both parties, Heilongjiang Province will establish a medical liability insurance mechanism, requiring the province's public hospitals to participate in a unified insurance policy, the medical institutions can be based on their own risk profile and insurance needs, in the insurance of medical malpractice, medical error, medical accident insurance and public liability insurance, on the basis of the insurance, the medical institutions will also be required to provide medical insurance to the public. On the basis of medical malpractice insurance, medical error insurance, medical accident insurance and public liability insurance, medical institutions can voluntarily choose the relevant additional insurance, including protection insurance for medical personnel, property insurance for medical institutions, and insurance for damage to medical equipment and machines. Provincial Department of Health will carry out medical liability insurance into the creation of "safe hospitals", hospital accreditation, medical institutions, such as the examination of the license to practice the work of the assessment content.
According to the provincial health department of medical management Wang Fengmin, director of the Department of Health, promulgated on August 1 last year, "the Chinese people *** and the State People's Mediation Law" clearly the legal status of the people's mediation, the use of people's mediation mechanism in this effective form for the doctor and the patient, in particular, for the patient to provide a fully express their views and effectively deal with disputes between the intermediary place to do so in an open, fair, equitable, lawful, and sensible, Reasonable mediation to deal with medical disputes.
At present, 56 cities and municipalities in 16 provinces, autonomous regions and municipalities directly under the central government have started people's mediation of medical disputes and medical liability insurance. In a short period of time, some places have achieved encouraging results, with more than 70% of medical disputes properly handled through people's mediation, and the phenomenon of "medical trouble" and other disruptions to the medical order effectively curbed, vigorously safeguarding the legitimate rights and interests of doctors and patients, and gaining the recognition of doctors and patients.
The Heilongjiang Province first in Harbin City, the establishment of the provincial people's mediation committee of medical disputes, responsible for mediation of Harbin City area of the insured public hospitals of medical disputes, to be conditions ripe and then gradually at the grassroots level to establish a mediation organization of medical disputes, at the same time, in order to improve the mediation capacity to ensure that the quality of the mediation, the provincial Department of Health has also set up by the medical experts, legal experts, insurance experts*** with the expert advisory committee and relevant departments, for medical disputes, the medical experts and patients, to ensure that the medical disputes are dealt with properly. Advisory Committee and relevant departments to provide services for the mediation of disputes by the People's Mediation Committee for Medical Disputes.
Small link? The workflow of people's mediation of medical disputes: medical disputes - medical institutions or patients apply to the People's Mediation Committee of Medical Disputes - the People's Mediation Committee of Medical Disputes accepts the application to file a case - the investigation and investigation of the case in accordance with the rules and regulations, and the investigation and investigation of the case in accordance with the rules and regulations. -Investigate the case according to the protocol, medical technology appraisal, comprehensive deliberation -People's mediator mediation work -Medicine and patients identify the Mediation Agreement -Supervise the two sides to travel mediation agreement - case closed