Summary is a stage of work, study or thought in the experience or the situation of the analysis of written materials, it is in our learning, work to play a role in presenting the beginning and the end, so prepare a good summary of it. So what is the format of the summary? The following is I help you organize the mobile company work summary 4, I hope to help you.
Mobile company work summary Part 120xx is the communications industry since the second year of 4G commercial, in this year, XX branch got the county party committee, the county government's correct guidance to the spirit of the Fifth Plenary Session of the 18th Central Committee as a guide, and actively practicing the work of the parent company's ideas, and effectively expanding the 4G business, the successful completion of the year's work tasks.
At the beginning of the year, XX Mobile combined with its own characteristics, focusing on the annual assessment, to determine the work objectives, and signed a full-year work objectives and responsibilities with the county government, the whole company from the beginning of the strengthening of their own construction, to promote the democratic management of the enterprise, mobilize the whole staff *** with the development of the year, to ensure that the indicators of the year the task of the halfway point for the full-year indicators to sprint to lay a good foundation. Now on the XX branch of the work done in 20xx is summarized as follows:
First, around the annual assessment of the target, to ensure that the task is overcompleted
XX Mobile 20xx net increase of XX million users, the total number of users reached XX million; complete the addition of new Internet broadband access XX households, the new 4G base station XX seat, the construction of the TD-LTE integrated machine room XX, WLAN site XX, communications buried pipeline XX pipe hole kilometers, customer satisfaction reached XX%, exceeded the assessment task.
Second, to create excellent boutique network, to ensure smooth communication
20xx years ago, our company added XX 4G base station, the county mobile network coverage reached XX%, to achieve seamless coverage, in the original basis of the realization of the towns and cities of 4G network coverage, the construction of communications buried pipeline XX pipe hole kilometers. One of the 20xx county CPPCC proposal construction of XX base station has been successfully opened.
Third, emphasize service management and innovation, casting quality service quality.
In order to comprehensively improve the quality of service, the branch organized a variety of service skills training, business PK and other activities, to create a good comparison, learning, catch up, super business learning atmosphere, to enhance the business quality of employees, and in the business hall to carry out a variety of convenient service activities to enhance customer satisfaction.
It is because of the importance of the service work, casting a quality service quality, to create a good service team, XX Ba branch has been named civilization quality service advanced unit, civilization quality service window unit, branch county business hall many times won the "Youth Civilization" award.
Four, actively carry out spiritual civilization construction, and strive to create a provincial civilization unit standard
In recent years, XX branch in the city, county party committee and the government under the correct guidance of the county, won the county-level civilization and quality service advanced collectives, civilization and quality service window unit, the county youth civilization and other honorary titles. 20xx XX Branch Spiritual civilization system data upload score XX points, to meet the provincial spiritual civilization unit assessment requirements.
Fifth, seriously carry out the work of party building, and effectively promote the party wind and clean government.
At the beginning of the year, the leadership of the company's party branch signed a "clean practice commitment", regularly organizing clean practice education activities, democratic life will be held to carry out criticism and self-criticism, and to strengthen the company's internal party culture and clean government supervision, inspection and assessment; adhere to the party members and cadres at least once a month to carry out centralized study, and study the content of the latest party meetings in a timely manner, Understand the spirit of the meeting, and write learning experience, branch circulated, posted exhibitions; around the central task of the branch, unity and cooperation, adhere to the convening of thematic democratic life will be held to find out the outstanding problems in the construction of the branch, and timely solution; adhere to the market as the guide, and actively change the mode of development, and constantly improve the leadership of the management of the business management level, innovative business model, enhance the business connotation.
Sixth, continue to carry out the love of school activities.
Our company has always been concerned about the left-behind children and poor college students, and continue to carry out the "love 100" activities, in July this year, the company organized staff to carry out the "love 100" donation activities, *** counting donations XX In July this year, the company organized staff to carry out "love 100" donation activities, *** counted donations XX more than yuan, funded XX poor college students, to help them into the university campus.
Seven, actively carry out trade union activities, the implementation of employee care action
Has been, XX branch of the employee care work as a regular work to carry out, from the staff "most concerned, the most direct, the most realistic," and so on, and actively carry out the work. After the completion of the XX branch staff small home creation, 20xx XX branch efforts to build XX branch "staff small home", and strive to let each employee feel the warmth of the company's family.
At the same time, the company's labor union regularly collects staff suggestions, make good arrangements for staff canteen meals, to ensure that the meals are diversified, stable quality, and gradually improve the rural branch of the staff dining problems, and the establishment of the staff health records, and actively cooperate with the county Health Bureau of the care of women's health checkups, the organization of female employees to carry out a physical examination, advocating the health of the body, the concept of healthy living, the company's care for each and every one of them. The company's care is given to every employee.
Summarizing the work of 20xx, our company can timely and scientific decomposition of the beginning of the year the assessment of the task, the idea is clear, scientific management, measures to achieve better results, to ensure the successful completion of the annual target. At the same time actively played a leading role in the labor union, the party branch, and actively participate in various public welfare activities to fulfill social responsibility and establish a social image.
In 20xx, we will further improve the responsibility system, quantify the work objectives, strengthen learning, raise awareness, complete the transformation of the enterprise, to ensure a steady increase in revenue, and contribute to the county's economic development.
The mobile company's work summary Part 2
Time passes, between the fingers, 20xx year is nearing the end, from my work in the mobile company has half a year, in the past half a year, the company's leadership and colleagues on my attentive care and guidance, coupled with my own unremitting efforts and serious study, so that I quickly grow into a qualified mobile company employees, and in the work has made certain achievements, but at the same time, there are also a lot of other things. Achievements, but at the same time there are many shortcomings. Now I do a simple summary of the work of the six months.
As a college student just out of campus, I am full of enthusiasm for the future work to be engaged in, and eager to make their own contribution to the development of the company, but because of less work experience, further study is needed to carry out work independently. Through one month's internship, I familiarized myself with the operation process of each department of the company, and had a clear concept of my future job responsibilities. After the internship, I was assigned to work in the transmission data center of the Operations and Maintenance Department, where, through the guidance of my colleagues and my own practical operation, I have basically mastered the work skills I need to be able to complete my own work tasks better.
My work is primary maintenance, mainly responsible for the maintenance of the two trunk transmission equipment and circuit data organization, the maintenance of the two trunk transmission equipment includes:
First, sdh equipment operating environment, state
including the temperature, humidity, cleanliness, equipment surfaces, racks and wiring racks clean, the column header cabinet power supply fuses and the alarm equipment fan state inspection and cleaning, but also includes the machine room inspection.
Second, wdw equipment operating environment, state
Equipment operating environment temperature, humidity, cleanliness of the room, the top of the cabinet indicator status, optical monitoring channel and equipment fan status inspection and cleaning, equipment, odf labeling organization and update, room scheduling pigtail, flange, attenuator, tools, instruments and so on.
Circuit information is mainly two trunk, local network circuit information organization and update. After taking over the work of organizing all the local network ddf labels, modified with a pen are changed to meet the ddf label specifications, and then printed out and re-pasted on the ddf frame. Checked out the previous legacy of the circuit information is not clear, re-labeling. Such as the 81 circuits of telecommunications, only the transmission side, no switching side, I have carefully checked the information to make up, so that the entire local network ddf shelf on the label are clear, and can achieve the following specific requirements: (1) according to the trunk and the local network network topology map with the backbone layer / aggregation layer of the circuit open information and the transmission system of the fiber core information to be consistent with the ddf and odf. (2) The odf racks and equipment side pigtails of the backbone transmission room and 2 base stations should be placed according to the specification requirements, and the odf should be marked clearly and completely. Each opening and jumper should ensure that the circuit information is updated, and the accuracy of the circuit information of the odf rack should reach 98%.
In addition, I also organized a complete set of transmission room Nortel equipment and Huawei equipment WDM, completed the odf information that had not been labeled before.
At the same time in the hard work, I also recognize that their own knowledge has a certain degree of inadequacy, so actively from books, from colleagues to learn new knowledge, and the company also provides me with many good learning opportunities. In these six months, arranged by the company, we accepted the provincial company organized by the metropolitan optical network technology mstp training and ip routing technology training. In these two trainings, I understood the metro optical network networking technology and mstp network management and optimization, mastered the ip online related commonly used protocols, and accumulated more knowledge for my own work in the future, so that my work ability has been improved to a certain extent.
After mastering certain work skills, I assisted my colleagues to open a new base station, worked outside for a week, in order to cooperate with the construction of the second phase of the project expansion of the relevant work. in November, participated in the Suizhou mobile transmission room power cut work.
In order to better complete the next step of the work, in the existing basis for greater progress, I am determined in the new year, more to the old staff to ask for advice and learning, do a good job of personal work plan, continue to enhance their own knowledge, exercise their hands-on ability, positive, hard work, so that they can become a dedicated and have a good technical ability of the excellent staff.
Mobile company work summary Part 3
Perspective of the past year, the work of the bits and pieces in front of the eyes of the hidden, I was from a 114 operator to 10086 operator's success in the transformation, thanks to the leadership and its colleagues to my trust and training, looking back over the past year, I found myself changing a lot, but also a lot of maturity.
The transition from 114 to 10086 customer service, from the old platform of rusty to master, and participate in the installation of the new platform debugging follow the work, from the half-knowledge of the business knowledge of the know-how, from the encounter of the difficult user's fear of patiently explaining, from the calm response, from the harassment of the phone's anger to calm, from the people of my lack of understanding to appreciate the recognition, I would like to say that, ** year! For me, it is a year of learning and a year of transformation.
I have not been in contact with the 10086 number for a long time, and compared with many people, I am a novice. But this does not become the reason I can be worse than others, on the contrary, the more because of this, I have to pay more energy and time than others to learn, so as to keep up with the pace of everyone. When I was just on the 10086 platform, I was lucky enough to participate in the broadband obstacle checking study, which allowed me to refresh and consolidate my skills and methods of judging the phenomenon of broadband obstacles that were gradually getting rusty, which made me get practical proof and experience on the basis of the theory of broadband preprocessing. With my hard work, diligence, and work attitude, I was once again lucky to get the opportunity to follow the work when the old and new platforms changed. In the process of communication with Huawei engineers following the work, in addition to familiarizing myself with the operation and processing flow of the new platforms one step earlier than my colleagues, I also gained a deeper understanding of the whole operation flow of the equipment on the 10086 platform, which allowed me to be more comfortable in applying the new platforms. The new platform is a great way to get the hang of it.
However, 10086 as a service window, I as a customer service representative, in addition to knowing some simple technology, more importantly, need to communicate with customers, exchange, answer customer inquiries and questions. Therefore, I need to have more is to master a comprehensive business knowledge and good service, communication skills. In the usual work, for the new issue of a variety of new business, new knowledge, new activities, I have studied carefully, fully understand its spirit, and keep in mind; for some of the basic business knowledge, I often turn out to look at, so as to learn from the past and familiar with the new, practice makes perfect. If business knowledge is the raw material for cooking, then good service, communication skills is a highly skilled chef, only with superb culinary skills, only to do the raw materials will show good quality and flavor service is the same. If there is no good language expression and communication skills, know more, master more comprehensive, can only be a teapot to cook dumplings - the stomach can not be poured to. Therefore, I actively participate in the organization of various service knowledge training, through the online university to learn related services, communication skills, and apply them to service work. However, due to some objective or non-objective reasons, I often think of these points only afterward or apply them not very well, and lose sight of them. At the same time, due to the inertia of the work or conventional thinking, making me in the customer service process sometimes lack of passion, lack of youth should have the vigor and vitality.
In the continuous learning, I found that my life is full of a lot, but also a lot of wonderful, the original that silent I have become chatter, always forgotten before I also got the recognition of everyone. But because of their own character defects, also makes me miss a lot of opportunities. So in the new year, I'm going to keep up the good work.
Mobile company work summary Part 4Looking back on this year's work, I am in the support and help of leaders and colleagues, strict requirements for their own, in accordance with the company's superiors issued by the requirements and tasks, and actively complete their own work, through the study and work over the past year, so that I have made a new breakthrough in the mode of work, technology and experience has been further enhanced, and in the way of work has also changed. There is also a big change in the way of work. Specifically, there are the following to a few points:
A good work performance
In this year I opened the mobile base station transmission equipment 1XX end of the size of the optimization of the network loop XX, the size of the network cut more than XX times, the work of the whole year without accidents, and many times by the supervisory company and the mobile company and praise, this year also by the mobile company as excellent. This year, he was also recognized by the mobile company as an excellent advanced individual.
Second, with the right attitude
In thought, I insist on self-examination and strive to improve their own personality, no matter what the situation, I have to moral supremacy to ask themselves, and abide by the ethics of the basic premise of competent work, no matter when and where I have practiced the creed of strict discipline, and effectively abide by it. I have always practiced the creed of strict discipline and abided by it practically at all times and places. In addition, love and dedication to work is the key to do a good job, post dedication is to do a good job, to do a little bit of small things well, to a minute of time to grasp, not step by step, not even a thousand miles, not good small things, how to become a big tool, from me to do, from small things to do, from the present to do.
Third, with a good working style and skillful technical skills
In the work and study, I have a solid style, concern for subordinates, unity of comrades, attention to detail, the pursuit of perfection, do not find any excuses, and conscientiously fulfill the duties of the post. As a professional communications technicians in addition to professional knowledge and skills, attentiveness and attention to detail are very important, the details are not even close to the result of the fallacy of a thousand miles, whether you are doing things or people should understand that the details determine success or failure, and strive for perfection in order to create a good result.
As I feel that the burden is very heavy, and their own learning, ability is still limited, so always dare not take it lightly, always learning, learning from books, learning from the surrounding leadership, learning from colleagues, so that down to the feeling that I still have some progress. After continuous learning, continuous accumulation, I can comfortably deal with the daily work of the work of the normal conduct, I can treat the work of the task with the right attitude, love of work, serious efforts to carry out the actual work, and actively improve their own qualities, and strive for the initiative of the work, so as to have a strong sense of professionalism, sense of responsibility, and strive to improve the efficiency of the work and the quality of the work.
Four, with a good team spirit
Effective teamwork can improve work efficiency. For this reason, not only do I work hard myself, but I also deal with my colleagues very well. In addition to learning from each other in the workplace, I often talk to my colleagues in life, to understand their inner thoughts, mutual ideas and solutions. There are some colleagues, because of the work of technical inexperience not only affects his own work efficiency, but also affects the efficiency of the whole department. However, I took the initiative to teach them, and they explain the various aspects of the work of technical knowledge, so that they have a new understanding of the daily work and understanding, to be able to independently complete the work of each task, and continue to improve the efficiency of the work.
20xx has become the past, in 20xx this new year, I am determined to hundred feet pole, further, based on their own duties, to strict requirements as a guideline, forge ahead, for the company to make greater contributions.