Bao Li Group-Bao Li Complex is headquartered at No.63-1Zhen 'an East Road, Bian Xiao Community, Chang 'an District, Dongguan. On the first floor of the comprehensive building, a brand-new huge solution center will be built, and more than 50 different kinds of machine tools will be exhibited at the same time, which will not only allow us to visit different kinds of machine tools, but also demonstrate the performance of machine tools on the spot, and all our visitors and visitors can get real-time demonstration services.
On the first floor of the comprehensive building, there is a large machine tool maintenance workshop with an area of 1000 square meters. No matter what kind of machine tools, they can provide comprehensive transformation services, which highlights their excellent ability in equipment transformation and transformation technology, and can also show their service support to customers after purchasing equipment from Bao Li and Bao Hui.
The second floor of the complex building is the office building of Bao Li Group. All departments are concentrated in the office building to provide our customers with faster, more efficient and better pre-sales and after-sales services. In addition, there are many seminars and conference rooms, including a seminar room for 200 people, to provide customers with better quality and excellent service.
The brand-new GOM China Technology Center is located on the third floor of Bao Li Complex in Chang 'an. Show various ATOS scanners:
According to the needs and applications of different industries in the market, Bao Li Comprehensive Building has set up an advanced technology center to help customers in different industries with the most advanced mechanical equipment.
Bao Li and Bao Hui are committed to acting as agents for high-quality measuring instruments required by various industries and fields. The Measurement Technology Center in Bao Li Complex shows the measuring machines corresponding to different industries and different customer needs.
The Automation Engineering Department will provide customers with one-stop continuous services such as design, improvement, manufacturing automation equipment and application training according to customer needs, so as to bring better choices to customers and industries that change the manual intensive production mode.
According to the demand and application of dental technology, Bao Li Complex provides dental CAD/CAM system display to help dental technicians change from traditional manual operation to digitalization.
With the rapid development of electronic assembly industry, electronic components are becoming more and more sophisticated, and customers' requirements for production and test equipment are correspondingly higher and higher. Therefore, Bao Li has set up an SMT electronic equipment center in the complex building.
In the pre-sales service, their service colleagues will cooperate with sales colleagues to publicize and display the functions and characteristics of machine tools, so that customers can better understand the performance of machine tools. In addition, assist in sample processing and production at the request of customers.
In addition, Bao Li provides "turnkey project" to provide customers with comprehensive and perfect production services from production process design, supply, installation and operation training. Customers only need to click a button to start using the whole production equipment, and they will also be responsible for understanding the customer's needs, designing, selecting machinery and installing it until it is completed. Customers only need to put forward their own requirements, and they can get their own ideal production equipment and processes through this service.
The following is a brief introduction of Bao Li-
◆ Service team
Strong and professional service team.
Service support is our commitment to customers. At present, we have more than 150 colleagues to provide customers with comprehensive, fast and high-quality after-sales service, which is one of the powerful after-sales service teams in the machine agency industry.
customer service
In addition to our excellent maintenance team and good partnership with the original factory, we also have a group of professional and polite customer service staff to serve our customers.
Service. In order to enable customers to contact our customer service center more quickly, we have a customer service hotline, whether you are in Hongkong or China,
Just call our customer service hotline and you can contact our customer service staff directly. The customer service hotline is as follows:
◆ Service area
A number of after-sales service bases have been established in several provinces and cities in China to provide quality services to customers in different regions. The following are the existing after-sales service professional engineers
Resident office:
Hong Kong Dongguan Chang 'an Chongqing Shanghai Ningbo Suzhou Beijing Qingdao
-In terms of maintenance services, their practice is very good, which is conducive to integrating technical exchanges between production, supply and marketing and eliminating a communication obstacle between supply and demand!
Every year, the after-sales service department will hold an annual maintenance seminar in Dongguan Complex. The maintenance seminars for different customers (such as drilling and tapping centers, precision lathes, high-speed machining centers, measuring instruments, etc.) have more than 10 topics. ), and the fee is free, with an average of hundreds of people attending every year.
The purpose of holding a maintenance seminar is to strengthen customers' understanding of daily maintenance of machine tools and extend the life of machine tools. In addition, we also hope to impart some basic and simple maintenance knowledge to customers through these lectures, so that customers can handle these problems themselves, reduce downtime and improve work efficiency.
Seminars (such as Technology Week) are held regularly for customers in different industries, and the after-sales service department will also participate in them to explain and show how machine tools can cooperate with the production and development of the industry and conduct further technical exchanges with customers.
In addition to providing customers with factory maintenance services, we will also provide customers with different consulting services, such as "turnkey project" service, "automation project" one-stop service, production process improvement consulting service, processing technology improvement consulting service and so on. To provide customers with a full range of services.
Strengthen the logistics and supply chain management of spare parts, strengthen cooperation with manufacturers, cooperate with appropriate warehousing, increase the policy of "finding locally and buying locally", and shorten the procurement, ordering and delivery time of spare parts.
I hope the above information can help you! Thank you!