How to do a good job in medical emergency command? Let’s take a look at what they wrote. I have carefully recommended a "Sample Report of the Director of the Medical Emergency Command Center" for everyone. Welcome to read it. Sample report of the director of the medical emergency command center (1)
Pre-hospital medical emergency is an important part of the public health undertakings and is a livelihood issue related to people's life safety, social harmony and economic development. project. Since 20xx, XX District has carried out special research, formulated and improved the pre-hospital medical emergency system plan, accelerated the improvement of the pre-hospital medical emergency system and mechanism, and comprehensively improved the level of pre-hospital medical emergency work. At present, the district's three-level pre-hospital medical emergency network has been basically established, and a 7-kilometer radius emergency circle has basically been formed. In 20xx, the district's pre-hospital medical emergency response rate was 88.58, an increase of 26.54 from the previous year. The public satisfaction with pre-hospital medical emergency work reached 99.89 .
1. Main practices
(1) Build a complete first aid network. From the perspective of realizing maximum sharing of resources, facilitating command and management, and improving work efficiency, the district has determined through repeated research and demonstration the command management model in which the district medical emergency command center centrally accepts 120 calls for help and uniformly dispatches emergency vehicles throughout the district. More realistic. In 20xx, the district accelerated the extension of the medical emergency network. In that year, four first aid points in remote mountainous areas were built, including Tower and Qianjin. By the end of the year, the average first aid radius in the district was shortened to 7 kilometers. The district medical emergency command center relied on the direct hospitals A three-level pre-hospital medical emergency network consisting of 8 first aid stations and 16 first aid points has been basically formed. The network has the characteristics of complete functions, reasonable layout, rapid response, unified command, and efficient processing. It is currently responsible for pre-hospital first aid, emergency medical treatment of major emergencies, and medical care for various large-scale events for the region's 2.45 million permanent and floating population. Guarantee tasks.
(2) Create an independent command platform. In order to improve the pre-hospital medical emergency command platform, the district changed the 3-1 model of co-working with 110, 119, and 122 last year. The district medical emergency command center uses an independent 120 emergency command and dispatch system, and the number of dispatchers increased to 15 people. The system integrates communication, command, control and information processing. It is composed of thirteen subsystems including wired, wireless and network communication, satellite positioning (GPS), geographical information (GIS), and acceptance and dispatch (CAD). It has the functions of receiving and handling alarms, Command, dispatch, information query statistics, writing electronic medical records and other functions.
(3) Establish a special subsidy mechanism. The district has clarified the public welfare nature of pre-hospital medical first aid, incorporated the construction and development of the first aid system into the national economic and social development plan, incorporated relevant funds into budget arrangements, provided financial subsidies in the form of government purchase of services, and established a stable growth mechanism for pre-hospital medical first aid investment. . In 20xx, financial subsidies reached 7.2 million yuan, which were mainly used to subsidize the work of first aid stations (points), effectively improving the enthusiasm and execution of the units responsible. In addition, the district allocates 1.5 million yuan every year specifically for the renewal of emergency vehicles. Currently, there are only 26 emergency vehicles with unified logos and GPS installed in the district.
(4) Form a professional first aid team. According to the requirements of "one vehicle, one doctor, one driver, one load", there are currently 8 first aid stations and 16 first aid points in the district with 51 on-board doctors and 46 on-board nurses, all with all academic qualifications. They are college students or above, including 5 with master's degrees, 39 drivers and 17 part-time stretcher bearers. In order to ensure service quality, the district has strictly enforced personnel admissions, standardized on-the-job training, improved professional quality, and built a first-aid team with firm ideas, excellent quality, and quick response. All personnel are certified to work.
(5) Develop a set of efficient assessment standards. Since last year, the district has revised and promulgated the "XX District Pre-hospital Medical First Aid Station (Point) Construction Standards", "XX District Pre-hospital Medical First Aid Quality Assessment Standards", and "XX District Pre-hospital Medical First Aid Special Subsidy Fund Management Measures". Improve job responsibilities, operation service procedures, ambulance use and management systems, etc.
At the same time, we have intensified assessment and supervision efforts, established a quality control team, and conducted quality inspections on each first aid station (point) every month through on-site inspections, information review, telephone follow-up visits, etc., and conducted a comprehensive assessment at the end of the year, and used this as a funding subsidy. Basis: Implement daily inspections and monthly assessments of dispatchers, and arrange full-time personnel to conduct telephone follow-up visits for each alarm.
2. Achieve results
(1) Pre-hospital first aid is highly efficient. Since the establishment of the district medical emergency command center in early 2006, the number of incoming 120 calls, the number of ambulances dispatched, and the number of patients treated have increased at an average rate of 24 per year. In 20xx, the center received 214,200 emergency calls, dispatched 30,500 vehicles, and treated 26,000 patients; it completed 4,871 110 linkage tasks, with an incident resolution rate of 100. The 3-minute dispatch rate was 91.69, an increase of 6.64 percentage points over the previous year. ; The average departure time is 1 minute and 23 seconds, an increase of 20.19 over the previous year; the average arrival time at the scene is 10 minutes and 12 seconds, an increase of 11.56 over the previous year, and operating efficiency has been rapidly improved.
(2) The quality of medical services is excellent. Pre-hospital medical emergency measures have gradually transformed from the most basic and simple single operation to professional and standardized operations. In 20xx, the pre-hospital medical emergency treatment rate in the district was 88.58, an increase of 26.54 over the previous year; the vein opening rate was 5.09, an increase of 27.25 over the previous year; the on-board doctors have the necessary medical skills and can provide psychological counseling and intervention to patients or family members when necessary. Helping them better cooperate with first aid, the staff has been praised by the police many times. The district medical first aid command center and first aid stations (points) often cooperate with the district Red Cross and towns, streets, villages and communities to carry out "120 First Aid at Your Side" activities and special lectures, trainings and free clinics to spread first aid skills and knowledge to thousands of households. Thousands of households.
(3) Strong emergency support capabilities. Through various technical competitions and emergency drills, the professional technical level of dispatchers and on-board personnel has been effectively improved, and their collaboration and emergency response capabilities have been further enhanced. In emergencies such as the Guali fire rescue on January 1, 20xx, the outstanding performance of pre-hospital medical emergency workers has been highly praised by all sectors of society. In addition, in 20xx, *** completed on-site medical emergency support tasks for 42 major government events, dispatched 55 ambulances, 206 medical personnel, and treated 113 patients.
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