In order to conscientiously implement the 201X?
In order to conscientiously implement the 201X? The annual theme, and actively build a harmonious consumer environment, to promote the healthy and orderly development of the scenic economy, Mirror Lake Management Committee closely around the commemoration of the ?3?15? international consumer rights and interests day activities, from the three aspects of the publicity of consumer rights and consumer infringement of the mediation work.
First, the leadership of the Commission attaches great importance to the wholeheartedly guarantee the effective development of activities.
At the beginning of March, according to the relevant deployment of the Municipal Consumer Association, issued in the form of a document "to commemorate" 3.15 "International Consumers' Rights and Interests Day activities program". 3.15? On that day, in the mirror of the square, the commission leadership team members led the staff of the agency, to carry out large-scale consulting and publicity activities. A consultation and complaint desk, a regulation propaganda desk, and a counterfeit goods display desk were set up to show consumers more than 10 kinds of counterfeit and shoddy goods, including counterfeit fungus, counterfeit mountain products, adulterated soaking materials, expired food, and exaggerated efficacy food. According to statistics, only on the day of ?3?15?, the Jingpo Lake Management Committee*** had 24 person-times to participate in the publicity activities, deployed 4 vehicles, hung 4 banners, set up 2 exhibition boards, issued 10,000 copies of leaflets, received 21 times of counseling, received 7 complaints, and all of them were dealt with on the same day, which saved nearly 10,000 yuan for the consumers' economic losses.
Second, the rights of information in place, due diligence to strengthen consumer awareness of rights.
Since March, to commemorate the ?3?15? activities as an opportunity to vigorously carry out the publicity of consumer rights, and strengthen the professional training of rights workers. Make full use of the scenic area notice boards, bulletin boards, LED display boards, organ office building boards to promote the relevant legal content to visitors. And the organization staff on the occurrence of consumer disputes should be dealt with how to give a professional answer to the question, at the same time to the majority of consumers put forward consumer alerts.
Third, the supervision and mediation, and actually safeguard the rights and interests of consumers.
Since this year, especially the ?3?15?pre, I have increased the circulation of goods in the circulation of supervision, the scenic area of the market business order to strictly regulate, to ensure that there is no mobile vendors in the core scenic area. Developed a "Mirror Lake scenic cold drinks, grocery maximum price table" to protect the rights and interests of consumers, regulate the scenic area kiosks, supermarkets, the overall appearance of the image of the merchandise placement, business owners dress, and with the industry and commerce, epidemic prevention, prices and other departments to carry out the work of the owners of the business pre-service training for the scenic area to establish a good business order to lay the foundation. The scenic area of shopping malls, supermarkets, kiosks of food commodities carried out two large-scale special rectification, urging businesses to operate in good faith and lawfully, requiring all kinds of licenses complete, the establishment of purchase and sale accounts, to ensure the safety of the food sold, strictly regulate the business 's business behavior, effectively combating the unlawful acts of the operators, and safeguard the legitimate rights and interests of tourists in the scenic area.
2017?3.15 Consumer Rights Day? Summary of publicity activities 2:According to the "Office of the General Administration of Quality Supervision and Inspection on doing a good job in 201X year?3?15?International Consumer Rights and Interests Protection Day series of publicity activities notice" (Quality Supervision and Inspection Office 〔201X〕 No. 181) document requirements, I attach great importance to do a good job in the series of publicity activities, developed the "Guizhou Provincial Bureau of Quality Supervision in 201X year?3?15?International Consumer Rights and Interests Protection Day series of publicity activities program ", the requirements of the province, city, county three levels combined with the actual work, develop their own publicity activities program, refine the content of the work, closely around the ? Quality enhancement, **** for development? The theme of the event, organized a series of promotional activities, and achieved good results. Now will carry out the situation is summarized as follows.
First, strengthen the quality of information released
(a) held a?3?15? Theme news briefing. March 10, through a special news briefing to the media forecast?3?15? during the quality supervision activities, and informed the province's quality supervision system in 2015, law enforcement and counterfeiting situation and typical cases, 201X and?3?15? during the law enforcement and counterfeiting focus, the province's emergency elevator rescue disposal platform construction and elevator disposal platform construction and emergency rescue disposal platform construction and elevator disposal platform construction. Elevator Emergency Rescue Disposal Platform Construction and Elevator Trapped Emergency Rescue Disposal. Guiyang TV legal channel, Guizhou radio comprehensive news broadcast, Guizhou traffic radio and other television and radio stations, Guizhou Daily, Guizhou Metropolis Daily and other 6 print media, Xinhua Guizhou channel, colorful Guizhou network and other 10 network media carried out related reports.
(ii) Multi-channel release of quality information. First, in the provincial bureau portal site released eye-care desk lamps and other consumer knowledge 3 articles. Second, the organization of electromechanical technology experts and 13 larger wire and cable production enterprises to convene a product quality analysis, and published on the website of the meeting. Third, the joint Guizhou TV people concerned about the program, invited experts to film and produce a power outlet, wire and cable and rice cooker quality comparison as the main content of the 3?15 said quality? Thematic program three consecutively in March 14, 15 and 16 people concerned about the prime time scrolling broadcast, the program broadcast during the high ratings, the publicity effect is obvious.
(C) organizing the 3.15 TV theme party. March 14 to 16, Zunyi City Bureau of Quality Supervision, jointly with the relevant departments, carefully planned to broadcast a new consumer? New consumer? I'm in charge? as the theme of "Zunyi City 201X year 3.15 TV theme party". In the evening party to the audience reported the main achievements of the work in 2015 and 201X work measures, so that the public have a further understanding of the work of quality supervision. Theme evening also on special equipment safety, product quality and safety and law enforcement cases of counterfeiting display and elaborate explanations. TV theme party highlights the characteristics of the quality supervision, closer to the people's livelihood, received a good effect.
Second, to carry out special enforcement action
(a) in-depth? Quality control sword?
(ii) to carry out the 3.15 safety destruction? Black cotton? and other series of activities, centralized destruction of 1530 beds worth nearly 70,000 yuan of ? Black cotton. This batch? Black hearted cotton? is made by unscrupulous traders with discarded cotton clothes, quilts, as well as picked up from the garbage heap of cotton with bacteria and garbage cotton processing, containing a large number of disease-causing bacteria and harmful microorganisms, will greatly endanger human health. Law enforcement officials also visited the Nanming District in the construction site, viewed four construction sites centralized accommodation workers bedding, on-site disposal of unqualified cotton wool.
Third, to provide quality and technical services
Increase the 12365 product quality reporting and complaint hotline publicity, timely solution to the masses reflect the relevant issues, the masses of reported complaints received in a timely manner to organize investigations. March?12365?Reporting and Complaints Center*** received phone calls, letters and other business 398, closed 349, closed rate of 88%. Through telecommunications, mobile, Unicom and other communication networks to the province's cell phone users in the release of quality inspection?12365?public service information more than 100,000 articles. At the same time, to the province's consumers issued a?12365?environmentally friendly promotional shopping bags 10,000, playing automotive law enforcement promotional videos, vigorously popularize the knowledge of fake recognition, encourage consumers to actively call the 12365 complaint hotline to protect their rights, and strive to enhance the consumer's awareness of quality and safety, and strive to create an atmosphere of quality and integrity.
On March 15, the whole system across the units actively on the street, into the community, schools, enterprises to carry out various forms of service activities. On-site distribution of quality-related promotional materials more than 30,000 copies, publicity jewelry, liquor, wires, household appliances and other products in the purchase and use of common sense; acceptance of the masses on-site consulting 1,200 people, the introduction of common consumer infringements and forms of expression, calling on consumers to take up the legal weapon to safeguard their legitimate rights and interests; on the sphygmomanometer, jewelry and jade, home heating devices, and other products to provide free inspection and testing services; and the combination of functional characteristics of the enterprise to carry out brand-name activities, the company's quality and safety. Combined with the functional characteristics of the enterprise to carry out brand-name cultivation help guide, standard self-declaration service activities.
2017?3.15 Consumer Rights Day? Summary of publicity activities 3:In order to enhance the awareness of food and drug safety of the whole society, to improve the level of food and drug safety and security in our city, according to the spirit of the relevant work conference of Hongjiang City Consumer Association, centering on the ? Consumption is related to people's livelihood, safety and harmony? Theme, I actively carried out the 3.15 Consumer Rights Protection Day? Food and drug safety publicity activities, the activities are summarized as follows:
First, carefully deployed, conscientiously implemented
I attach great importance to the Bureau of ?3.15? publicity activities, in order to effectively do a good job of the publicity activities, I Bureau of publicity work program, and held a general meeting of all the cadres and staff of the Bureau of the publicity activities of all the work of the breakdown of the breakdown of the breakdown of the breakdown of the work of the breakdown of the breakdown of the work of the Bureau of publicity activities, implementation of each unit, implementation of the individual, require The whole bureau up and down, the organization of the cadres and workers to carry out publicity service activities, adhere to the people-oriented, pragmatic, focusing on the diversification of the form of publicity; adhere to the positive guidance is given priority to the people's food and drug consumption confidence; adhere to the combination of legal education and popularization of scientific knowledge and education, to enhance the people's participation in the awareness of food and drug safety and sense of responsibility.
Second, a wide range of publicity to create a strong atmosphere
(a) to carry out centralized publicity activities.
The morning of March 15, I Bureau in Qiancheng Flying Dragon Square to participate in the City Consumer Association organized a centralized promotional activities. We in accordance with ? Close to the actual, close to life, close to the masses? principle, through hanging banners, displaying publicity boards, distributing leaflets and other forms of publicity food and drug safety knowledge. In the publicity and consultation, the staff to the masses vigorously preach laws and regulations and safe use of knowledge, free distribution of rational use of medicines, knowledge of drug regulation, food knowledge, laws and regulations and other information, show the elaborate publicity plate, the masses enthusiastically visit and request for publicity materials. At the same time, by the professionals to teach the identification of fake and shoddy medicines, food common sense, so that the masses increased knowledge of identification, enhanced self-protection ability, by everyone's welcome. During this event, I **** accept the masses to consult more than 200 people, issued more than 300 copies of publicity materials, creating a good atmosphere of food and drug safety society **** with attention.
(ii) the combination of daily supervision and publicity
I combined with the current special rectification of the production and circulation of drugs and catering food safety special rectification, the combination of daily supervision and publicity work in the administrative law enforcement supervision and inspection at the same time, to the supervision of the relative publicity of the knowledge of the relevant laws and regulations, patiently talk about the law and through the issuance of publicity pamphlets, and the relative signed Through the distribution of publicity pamphlets, signed with the relative of the book of responsibility, commitment, so that the laws and regulations to publicize the further penetration of people's hearts. Since March, **** more than 200 law enforcement officers to publicize the distribution of publicity pamphlets more than 100 copies, signed the "Drug Safety Production Responsibility" 115, "food service food safety commitment" 75, so that the administrative law enforcement and laws and regulations to promote effective integration, and achieved good results.
I Bureau through a series of promotional activities carried out to effectively improve the consumer's awareness of food and drug safety precautions and self-protection capabilities, to promote the formation of the masses of scientific and reasonable dietary habits. At the same time, better play the role of all sectors of society on the supervision of food and drug safety, to create a full participation, health and safety of the consumer environment.
In the next step of the activities, I will further increase the ?3?15? during the food service industry and drug-related units of supervision and inspection efforts to organize and carry out food and drug safety inspections, and effectively crack down on violations, to protect the people's dietary and medication safety.