Topic: A Reference Book on the Basis of Successful Business Capabilities
Word Count: 1870
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Toyota, which started 30 years after Ford, was able to beat Ford, the world's original leading automobile company, to the top spot in the world, and achieved this all through the "TOYOTA Production System" management. TOYOTA Production System (TPS) management" to realize. Every year, hundreds of thousands of people go to Toyota to learn from the company, is to learn "TPS management", the United States defined as well as we start the discussion of "lean production" is attributed to TPS.
001, everyone must become an expert!
TPS requires mechanics to become experts in their own responsible processes, TPS design workers to the second unit of action, from which to choose the most efficient labor action, some people have accused Toyota of discrimination against the personality of the staff of the inhumane practices, but in fact, the TPS design of these actions is the first consideration of these actions is the most comfortable action of the workers when labor. Every year, Toyota's net profit is frighteningly high, and this high profit is achieved through continuous improvement.
002, the training of employees to dare to invest
To realize the TPS, the first thing to do is to let the staff to accept the TPS education. TPS business approach to the initial stage to spend enough training costs, requiring operators to keep in mind "business correction all rely on the staff," the TPS quote, you must spare no blood investment! The training funds.
003, change the way of thinking of managers
1938 Toyota Kiichiro just entered the automobile industry, the world's automobile king Ford as their competitors, TPS is not a link in the innovation, but a full range of business management innovation movement. Therefore, the first thing to do is to convert the way of thinking of managers.
1, managers should set up TPS business approach will win the confidence. Whether it is managers or professionals, to establish a strong belief that will be done.
2, to play a strong leadership role.
3, managers should lead by example. Not only to skillfully master the central idea of TPS and a variety of operational techniques, but also to go into the production site, the theory into practice.
4, to treat employees as their own family. Toyota clearly warned the people to improve productivity is not by equipment, but by people. TPS management style in the top managers must abandon the staff as employees of the idea that they are seen as the same **** suffering relatives. (Toyota is the implementation of life-long employment system)
004, today is the worst day
Toyota people will always be "today is the worst day" hanging in the mouth, it is this kind of thinking to promote the concept of continuous improvement.
005, hundreds of thousands of improvement measures
Over the years, Toyota employees have organized hundreds of thousands of improvement measures, constantly recorded and iterative. For our dentistry, many employees put forward improvement measures, the meeting said well, often there is no follow-up, this is not the biggest problem, the biggest problem is still will not record, no record also means no standardization, newcomers still can not do standardization.
006, automation is not the only option
Automation instead of human labor machine is the dream of mankind for thousands of years, now robots have entered the home, even pet robots have begun to appear, at first people think that robots not only do not complain, but also improve work efficiency. So many companies have purchased equipment to automate their production lines. Toyota did a comparison between factories with automation equipment supplemented by people and factories with automation equipment supplemented by people, and found that factories with automation equipment supplemented by people were more productive, thus proving the fact that automation equipment is not the only option. For dentistry, both digitalization and human-centeredness are inevitabilities.
007, less humanization
No matter what country as long as the economy goes up, there will be inflation, and workers' wages will rise, and wage increases will lead to more serious inflation, which in turn will stimulate wage increases, thus forming a vicious circle. Toyota advocates "less humanization", that is, "to create the greatest benefit with the least number of people", "less humanization" of the protagonist or multi-skilled multi-skilled craftsmen. The main character of "less humanization" is also a multi-skilled mechanic. "Less humanization" brings initiative and efficiency. A lot of people, business on the passive, a lot of people on the people in the work of low efficiency.
008, standardization and benign development
Weak people to become strong, generally there are two ways, one is to insist on eating nutritious meals, maintain a regular life, proper exercise, and the second is to consume fitness supplements. Standardization is becoming healthy through daily production. Standardization is the technique of gradually increasing the production capacity of a company in continuous production activities.
009, standardized action
By far the most successful of all kinds of fast food is considered hamburgers, but we often eat hamburgers also have strict specifications standards. It can be said that not only tangible products, is the intangible product of service should also comply with the relevant standards. Toyota's six standards: 1, the standardization of components; 2, tools that is, the standardization of equipment; 3, the standardization of work action; 4, the standardization of operating methods; 5, the standardization of quality; 6, the standardization of design.
010, 5S
5S is the basic measures to capture the market, it seems simple, but want to make 5S in-depth when the people, called habit or habitual state, without enough attention of managers is difficult to achieve. 5S can be seen everywhere in our lives, for example, we choose to eat at a restaurant, we have to look at the restaurant's environment, kitchen hygiene, service attitude, etc., even if we eat a bowl of noodles, we can see that it is not a good idea to eat a bowl of noodles, but it is a good idea to eat a bowl of noodles. Even if we eat a bowl of noodles, we have to make comparisons. Our dental as a medical institution is even more so, each customer to clinic will observe the difference between us and other clinics, environmental standards, disinfection standards, staff dress standards and the spirit of the face, etc., if there is not a big difference with the competition, may be a subtle not good enough to lose the customer, so that the 5S ultimately affects the development of the clinic as a whole. In my opinion, 5S management is the minimum requirements and standards to differentiate our dental department from competitors.
011, the essence of the TPS way of doing business
1, all-round improvement; 2, the whole attack, all the way of management; 3, a highly concentrated team spirit; 4, to avoid carelessness; 5, the first idea of the effectiveness; 6, emphasize the sense of crisis; 7, the spirit of consistency between words and deeds; 8, dialectical development structure; 9, no problem is the biggest problem; 10, firm conviction of righteousness.