Three Goods and One Satisfaction refers to: good service, good quality, good medical ethics, and people’s satisfaction.
1. Good service
The service attitude is warm and thoughtful, the service behavior is civilized and standardized, the service process is scientific and reasonable, the service measures are convenient and beneficial to the people, the service environment is comfortable and safe, and the service information is open and transparent.
2. Good quality
Practice strictly in accordance with the law, perform duties conscientiously, and implement core systems for medical quality and medical safety.
3. Good medical ethics
Be dedicated to your job, abide by disciplines and laws, practice medicine honestly, and resolutely resist commercial bribery and other unhealthy trends in the industry.
4. People’s satisfaction
The image of the health industry continues to improve, the people’s feelings continue to improve, the unreasonable increase in medical expenses has been effectively controlled, and social satisfaction has increased significantly.
Carrying out the "Three Goods and One Satisfaction" campaign is to focus on solving problems such as inconvenient medical services, uneasy medical quality, and disharmonious doctor-patient relationships. How well a problem is solved is an important criterion for measuring whether a region or a unit's activities have achieved results and the magnitude of the results.
We must ensure that wherever activities are carried out, problems will be solved, and wherever activities are carried out, there will be new changes, and strive to create a good atmosphere in which the entire system consciously promotes new and healthy trends and resolutely resists unhealthy trends.
Extended information
Focus of the "Three Goods and One Satisfaction" campaign:
1. Focus on safeguarding the interests of the masses
Carry out the "Three Goods and One Satisfaction" campaign "Activities must take safeguarding the interests of the masses as the fundamental starting point and goal, and use whether the masses are satisfied as the fundamental criterion for testing the effectiveness of the activities.
2. Strive to promote good fashion
Strive to promote professional ethics and good fashion in the new era, unite people's hearts and inspire fighting spirit; we must combine the activities of striving for excellence and strive to pass the three-year " With the implementation of the "Three Good and One Satisfactory" activities, we will continue to cultivate and discover more advanced collectives and advanced individuals, give play to the role of role models in inspiring, motivating and inspiring, establish an industry trend of saving lives and healing the wounded, patient first, enthusiastic service and civilized medical practice, and create a good society Atmosphere.
3. Focus on solving practical problems
Carrying out the "Three Goods and One Satisfaction" campaign is to focus on solving problems such as inconvenient medical services, uneasy medical quality, and disharmonious doctor-patient relationships. How well the problem is solved should be used as an important criterion to measure whether a region or a unit's activities have achieved results and the size of the results.