1, p (plan)-plan, determine the policy and objectives, and determine the activity plan; 2.d (do)-implement, do it on the spot, and realize the contents in the plan; 3, c (inspection)-check and summarize the results of the implementation plan, pay attention to the effect, find out the problem; 4. A (Action) —— Action, summarizing the inspection results, affirming the successful experience and appropriately popularizing and standardizing it; Summarize the lessons of failure, avoid recurrence, and put the unresolved problems into the next PDCA cycle.
PDCA cycle is actually a logical working procedure for any work to be carried out effectively. In quality management, PDCA cycle has been widely used and achieved good results, so some people call PDCA cycle the basic method of quality management. It is called PDCA cycle because these four processes are not completed at one time, but repeated. When a cycle ends and some problems are solved, there may be other unsolved problems or new problems, and then move on to the next cycle.