We will not forget our original intention and keep our mission in mind. Since the 19th National Congress of the Communist Party of China, the central government has put forward clear requirements for financial services to serve the real economy and realize the benefits of the people's livelihood, and financial institutions have also continued to reflect their responsibilities. At the time of welcoming the centenary of the founding of the party, Qilu Evening News - Qilu One Point re-launched the "mission to lead, practical work to bear" the founding of the party centenary of the financial interviews, inviting industry leaders, talk about the mission to bear.
Qilu Evening News - Qilu One Point: China Taipao is the first domestic Shanghai, Hong Kong, London three places listed on the comprehensive insurance group, for 10 consecutive years in the world's top 500, as China Taipao life insurance branch in Shandong, China Taipao life insurance Shandong branch in Shandong life insurance market share ranked among the top three. 2021 is the 100th anniversary of the founding of the party, China Taipao is also formally into the The year 2021 is the 100th anniversary of the founding of the Party, and China Taipao has also officially entered the year of the founding of the company.
Deng Gang: All along, China Taipao Life Insurance Shandong Branch has been adhering to the principle that party building starts from work and party building starts from work, combining party building with business development, and integrating party leadership throughout all aspects of the company's operation, so as to lead the company's high-quality development with high-quality party building, and to provide the best service for the society, the economy, and people's livelihoods, and to build a "leader of healthy and stable development of the industry". The company's leadership in all aspects of its operations and the entire process, with high-quality party building to lead the company's high-quality development, in order to serve the social economy and people's livelihood, to create a "leader in the healthy and stable development of the industry" to provide strong protection.
In 2020, the Party Committee of Shandong Branch will comprehensively promote the standardized construction of Party branches under its jurisdiction in seven aspects: standardization of organization setting, standardization of team, standardization of party member management, standardization of organization life, standardization of work carriers, standardization of mechanism construction, and standardization of basic protection. At the same time, the party committee of China Taipao Life Insurance Shandong Branch has effectively improved the theoretical level and political literacy of party members and cadres through a series of forms such as the party secretary taking the lead in delivering party lectures, the secretary of the party branch reading a history book and lecturing and recording micro-party lectures, etc., and has endeavored to build up a cadre team with excellent political quality, good at fighting and capable of winning battles.
Qilu Evening News - Qilu One: Our country has repeatedly emphasized that insurance should be insured, please tell us about the achievements of the Shandong branch of China Taipao Life Insurance in the main business of insurance, docking the construction of the social security system, and the service of the province's economic and social development, etc.?
Deng Gang: Last year, the Shandong branch of China Taipao Life Insurance Company*** realized a scale premium of more than 16 billion yuan, the total amount of premiums ranked first in the Taipao Group of Companies, and occupied the top three positions in the Shandong life insurance market, and ranked first in the market and the company group's internal business indicators; the Shandong branch of China Taipao Life Insurance Company has accumulated a total of 5,080,000 pieces of services for individual customers and 298,000 pieces of services for group customers, and paid out 1.317 billion yuan of claims (including 1.5 billion yuan of compensation payments) for the whole year. accumulated 1.317 billion yuan of claims (excluding major disease insurance), while providing 13.023 billion yuan of loans to customers.
For many consecutive years, the Shandong branch of China Taipao Life Insurance has underwritten many cities and municipalities such as Weifang, Zibo, Tai'an, Zaozhuang, etc., urban workers and urban and rural residents of the major disease insurance, urban and rural residents of accident insurance, urban and rural residents of poverty alleviation ex gratia insurance, urban and rural workers' nursing care insurance and other policy-based livelihood and medical insurance business, underwriting the number of people served more than 15 million people, and the cumulative total of 3.055 billion yuan of payouts. 2020, the The company also undertook the first universal insurance in Shandong Province - Qihui Insurance Program, in which TPC Life Insurance Shandong Branch, as the main underwriter, provided 1.165 million insured people with 233 billion yuan of insurance coverage, and paid out a cumulative total of 19,059,300,000 yuan in claims.
As a branch of China Taipao in Shandong, Shandong Branch actively coordinates and mobilizes the resources of the Group to promote the development of the local economy in Shandong. The company has invested a total of about 41.9 billion yuan in Shandong Province in recent years. These include: Shandong New Julong Energy Debt Investment Plan, Jinan Public Housing Debt Plan, Jinan Xicheng Commercial Real Estate Debt Investment Plan, Qingzhou Nanyang River Comprehensive Management Debt Investment Plan, Rizhao Port Terminal Project Debt Investment Plan, and Chalco Shandong Equity Investment Plan, Jinan Railway Transportation Debt Investment Plan (Phase II), etc. The company has also invested in stocks and bonds, which are about RMB 41.9 billion. At the same time, there is another stock, bond investment of about 20.3 billion yuan, time deposits of about 1 billion yuan.
Qilu Evening News - Qilu One: The insurance industry is China's sunshine industry, the future insurance will play a more important role. For insurance companies, the level of service is crucial, please tell us how China Taipao Life Insurance Shandong Branch fulfills its functions through service?
Deng Gang: Today, new technologies represented by big data and artificial intelligence y affect the development of the industry. In recent years, the company through technological innovation, technology empowerment, service value-added as the main line, to build AI intelligent applications as the main body of the intelligent application of the new channels of service, fully embodies the "responsibility, wisdom, temperature" of the "tai pao service". 2020, the Chinese In 2020, China Taipao Life Insurance Shandong Branch will continue to promote intelligent underwriting, self-service claims, online preservation and other service means, and build Jinan Zhixiangjia sitting service stores. At the same time, we also pilot to promote part of the insurance claims prepayment and small flash claims program, to provide customers with pre-treatment prepayment of part of the claims and small low-risk cases without medical records automatic claims service, so that "data more run legs, customers less run road".
In recent years, China TICC's life insurance + health model has been comprehensively rolled out, and the health service system represented by "TICC Blue Book" continues to be improved, covering health management, green channels for major diseases, and high-end medical services at various levels; the Bank of Life's "White Zephyr Program" provides precision medical care through cellular therapy, and the "White Zephyr Program" offers customers with a wide range of medical services. The Bank of Life's "Shirazawa Program" provides precise medical treatment and cell storage to back up life; and "TIBOR Blue Book - Healthy Home" provides five-star private healthcare concierge-type services to fully meet the needs of different types of customers. Meanwhile, the life insurance plus pension model has begun to bear fruit, and the layout of high-end pension communities of "TaiBao Home" has been accelerated, with the construction of eight pension communities in Chengdu, Dali and Hangzhou commenced, which can meet the needs of customers who want to enjoy a better pension life in the new era, and to have a good old age with a sense of well-being and happiness.
Qilu Evening News - Qilu One Point: The livelihood issue is the realization of "precise poverty alleviation, precise poverty alleviation" need to focus on solving the problem, but also the insurance industry to help promote poverty alleviation is one of the main focus points. Mr. Deng, please introduce China Taipao Life Insurance Shandong Branch is such as insurance to actively participate in precision poverty alleviation work, highlighting the corporate responsibility to bear?
Deng Gang: China Taipao Life Insurance Shandong Branch has taken the initiative to assume social responsibility, give full play to its professional advantages in insurance, and actively participate in medical poverty alleviation and poverty alleviation in targeted industries, making positive contributions to poverty alleviation work in Shandong Province.
In terms of medical and healthcare poverty alleviation, the company has actively participated in the urban and rural residents' major medical disease poverty alleviation program, providing 1,405,500 documented poor people with nearly 659.2 billion yuan of coverage, with a cumulative total of 278 million yuan of payouts. Among them, in the first quarter of 2020-2021, for 256,600 file-established card population, to provide 125.3 billion yuan of insured medical risk protection, payout 168 million yuan; and Zaozhuang Poverty Alleviation Office to carry out cooperation, for the city's 385,600 file-established card poverty-stricken population to provide 38,000 billion yuan of risk protection.
In terms of targeted poverty alleviation, starting in 2017, the company launched the Jiaozhuang Village targeted poverty alleviation project in Chenjizhen, Heze, and sent resident cadres to the local targeted poverty alleviation village to serve as the village secretary, set up the "Jiaozhuang Village Precision Poverty Alleviation Pioneer Team" within the company, and made full use of the party branch of the village to establish the party building joint construction unit way, to advocate for the poverty alleviation of the village. In 2018, the company donated RMB 443,400 to Jiaozhuang village in Heze to carry out a photovoltaic power generation poverty alleviation project. In recent years, the company has paid many visits to the village's impoverished primary school students, widows and orphans, and families in difficulty, and organized free health checkups. 2020, the Shandong branch made use of the rainbow platform, which is a precise e-commerce platform for poverty alleviation of the TIPO Group, to carry out the "Spring meets rainbow - advocate for love" live broadcast of consumer poverty alleviation with goods. "Consumption poverty alleviation with goods live activities, we total **** sales amounted to more than 400,000 yuan, but also for the local filing card poor households in the production and life, we do our company due responsibility.
Qilu Evening News - Qilu One: extraordinary 2020, need to use extraordinary persistence, tenacity to commemorate. In the face of last year's epidemic test and the national battle against poverty, what kind of work has China Taipao Life Insurance Shandong Branch done?
Deng Gang: In 2020, in the face of the epidemic test, China Taipao Life Insurance Shandong Branch acted swiftly, took responsibility, and wrote "responsibility, wisdom, temperature" of Taipao service with practical actions. First, the insurance type to expand the new crown responsibility. The company has expanded the new crown liability for 16 long-term disease insurance products with the same premium; secondly, it provides non-contact services. Vigorously promote the application of new technologies and expand non-contact service methods such as online, mobile, video and telephone; Third, open a green channel for claims. We responded quickly by publicly announcing the six claim service commitments of New Crown, and on the basis of launching multi-channel intelligent claim settlement, we also took the initiative to contact hospitals to assist in providing claim medical record mailing services and simplifying fast claim procedures. Fourth, the company has repeatedly sympathized with frontline anti-epidemic staff, and a number of company employees even took the initiative to participate in community anti-epidemic work. Fifth, the party's voluntary donation activities, the jurisdiction of the 765 party members voluntary donation of more than 70,000 yuan.
In terms of public welfare and poverty alleviation, the company took the initiative to establish the "One Drop of Water" special public welfare fund for poverty alleviation, which aims to provide special funding for poor children and families in Shandong Province. In recent years, the Shandong branch has launched the "Warmth of Qilu - for the love of walking" to support the activities of poor elementary school students, "Hope Pacific - Dream Action" to support the activities of poor college entrance examination students, "Hope Pacific - Let love have a voice" to care for poor hearing-impaired children. The "Hope Pacific - Operation Dream" supports poor college entrance examination students, and "Hope Pacific - Let Love Have a Voice" cares for poor hearing-impaired children. Among them, the "Warmth of Qilu - Walking for Love" campaign was selected as one of the CIRC's Pioneer List for Poverty Alleviation.
Qilu Evening News - Qilu One Point: In order to create a new pattern of high-quality development and assume the responsibility of a comprehensive financial large-scale enterprise, what are the ideas of the next step of the work of the Shandong branch of China Taipao Life Insurance?
Deng Gang: 2021 is the 100th anniversary of the founding of the Chinese ****productivity party and the opening year of the "14th Five-Year Plan", which is also the 30th anniversary of the founding of China Taipao, China Taipao life insurance Shandong branch will be guided by the thought of socialism with Chinese characteristics in the new era, focusing on the "three most one" goal vision. Lead" goal and vision, carry out in-depth study and education on party history and thematic activities such as "Practicing the Beginner's Mind in the 100th Year of the Founding of the Party and Starting Again in the 30th Year", standardize and do a good job in standardizing and standardizing the construction of grass-roots organizations, innovate and do a good job in the management of marketers and party members, and strengthen the cultivation of talents and the construction of cadres, so as to lead the development of the company with high-quality party building. The company's "long voyage action" is a good start and a good step for the implementation of the company's "long voyage action", and contributes to the construction of Shandong's insurance service system and the social and economic development of the "power of TaiBao".
Qilu Evening News - Qilu One: Thanks to Mr. Deng's detailed introduction of the party building work of the Shandong branch of China Taipao Life Insurance, we have a clearer understanding of the experience and practice of the Shandong branch of China Taipao Life Insurance in adhering to the leadership of the party building and highlighting the role of the times, and I wish that Taipao will be more responsible for the work of the local economic and social development of Shandong, and will be more active in this regard.