2. Press and hold the "Feed/Return key" and the "Pause key" at the same time, then turn on the power of the printer, press and hold for about 5s, release the print head after it starts to move, and then close the paper. Xinye Electronic Zhuhai Company is an international printer enterprise integrating R&D, production, sales and service, mainly engaged in thermal bill printers, bar code printers, needle printers, portable printers and embedded printers.