Dental clinic work summary chapter 1
Over the past year, the clinic in the county health bureau and the leadership and support of the relevant departments, the clinic has always adhered to the patient as the center of the positive attitude to work, for each patient to come to provide enthusiastic service to win a wide range of praise, is now the main work summary As follows:
First, the consultation and treatment of patients
20xx, the clinic in the treatment of dental patients than the previous year there was a significant increase in the year did not occur any one doctor-patient incidents and medical compensation, the development of the situation is good.
Second, adhere to the law, adhere to the implementation of the system
The clinic stomatologists have obtained dental professional qualifications, diagnostic and therapeutic activities in the implementation of oral diagnostic and treatment norms, the implementation of the implementation of the sterilization and disinfection system and the strict implementation of the provisions of the drug price, so that the patient engraved service "difficult to see a doctor expensive" difficulties, in order to make the patient to see a doctor, and to make the patient to see a doctor.
Three, the medical environment to improve the situation
In order to provide patients with a comfortable, quiet medical environment, the clinic funded the clinic to improve the medical environment, so that patients can be in a more comfortable environment to receive treatment.
Four, the clinic's current shortcomings
Dental care publicity is not enough, in addition to coping with the daily work of the service, failed to publicize a wider range of dental care publicity, so that the majority of the group know the dental care knowledge to achieve early detection and early treatment.
In short, the past year, the clinic although the development of good, the year did not occur any one doctor-patient incident, but in front of the achievements, we must remain sober minded, with a more positive attitude, more pragmatic style, more solid action for the patient service.
Over the past year, through the efforts of all medical staff in the department, successfully completed the hospital and the department to develop various tasks, but with the "three A" hospital goals there is still a gap. In the future work, to increase the political and theoretical knowledge learning efforts to improve work efficiency and correct service attitude, not late, not leave early, refused to patients to eat treats, strict self-discipline, solidarity, solid work, with the attitude of the master into the intense and orderly medical activities for the people, continue to adhere to the "people-oriented, build a harmonious society!
20xx year to closely around the hospital to create "three" hospital this work center, continue to the party's mass line education and practice activities as an opportunity to further carry out the "first to strive for excellence", "quality nursing service", "quality nursing service", "quality nursing service", "quality nursing service", "quality nursing service", "quality nursing service", "quality nursing service", "quality nursing service", "quality nursing service" and "quality nursing service". Nursing service", "three good and one satisfied" and create quality hospitals and other activities, the strict implementation of the three hospitals "ten indicators" macro-regulation, internal management, external image, the plan is as follows:
< The hospital arranged various political activities and requirements without compromise, in strict accordance with the various directive documents issued by the higher level to do a good job of every thing.
The second increase in management efforts to improve the quality of service.
Strict management, clear penalties. Put an end to private charges, put an end to the acceptance of patients to eat gifts and other uncivilized behavior. Further standardize the department of medical staff work discipline, comply with hospital and department rules and regulations, not late, not early departure, work during the strict use of computers for matters unrelated to work. Seriously implement the system of responsibility for the first diagnosis, treating patients with enthusiasm, civilization, politeness, explanation of the work to be in place, not to shirk the patient.
Three, strengthen the theoretical knowledge to improve the level of medical technology.
Actively introduce high-level talent in this specialty, and actively recommend the backbone of the force to go out to study, training. Strictly in accordance with the relevant provisions of the hospital antibiotic management, the application of antibiotics at all levels of physicians strict management, grasp the indications, and further reduce the cost of patient visits, in order to further alleviate the "difficult to see the doctor, see the doctor expensive" to make its due contribution. Strengthen the department's medical staff professional basic theory, basic knowledge training and learning, regularly carry out the rational use of antibiotics business learning activities, strict implementation of the hospital drug management department of the rules and regulations, do not use restricted and banned drugs. The department has a plan to select the relevant personnel to go out to study the specialty of the new technology, new theories and new knowledge, learning, learning, can carry out the relevant new technology, new projects.
Four, to further improve the medical environment, to ensure that patients in the process of medical safety.
Proactive and hospital infection and disinfection supply center contact, further improve the department of disinfection equipment, to ensure that the department of medical equipment clean, hygienic. Dental handpieces and related instruments to do "one person, one use, one disinfection", to strengthen the disinfection of items in the department of sterilization processing and sterilization equipment microbiological testing on a regular basis, to improve the oral high-speed handpieces and oral instruments disinfection sterilization procedures to prevent cross-infection, to ensure that the work of the department is carried out normally.
Dental clinic work summary 2
I clinic in the higher authorities under the leadership of the year to seriously do according to the law to practice, for the community residents to provide high-quality, convenient medical services. Now the work is summarized as follows:
I clinic "medical institutions license" approved practice subjects are Chinese medicine, internal medicine and stomatology, in the development of diagnostic and therapeutic activities, in strict accordance with the approved diagnostic and therapeutic subjects practice, there is no over-scope to carry out diagnostic and therapeutic activities.
The clinic's existing attending doctors xxx, practicing physicians xxx, practicing assistant doctors xx, practicing nurses xx, have been registered to practice, and obtain the appropriate practicing certificates.
The clinic's management rules and regulations are perfect, and published on the wall in accordance with the requirements. The development of physicians and nurses job duties, the development of diagnosis and treatment, nursing technical specifications, medical waste management and other related systems.
Passionate and thoughtful service for patients, concerned about the patient's plight, patiently and carefully inquired about the condition, serious examination, diagnosis and treatment. The year's diagnosis and treatment of patients xxxx person times, no medical errors and medical accidents.
In accordance with the provisions of the use of medical instruments, equipped with outpatient logs, prescriptions, outpatient medical records, referral registers, infectious disease registers, disinfection registers, one-time use of medical equipment deformity registers and charges, etc., the patient registration, writing outpatient medical records, medication with a prescription.
Strengthen its own drug procurement and storage work, the use of all drugs from the drug business qualification of the enterprise purchase, the purchase of drugs have bills. They do not buy drugs from illegal enterprises and individuals, and do not use counterfeit drugs or expired or spoiled drugs, so as to ensure the safety of clinical medical use of drugs.
Medical waste is handed over to XXXX Medical Waste Disposal Co., Ltd. for disposal, and the two sides have signed the "Medical Waste Disposal Service Contract", handing over the medical waste every two days), and there is a register of medical waste disposal, and the medical waste disposal situation is registered.
Dental clinic work summary chapter 3
In 20xx year, my clinic in the higher authorities under the leadership of the leadership of the clinic, conscientiously do according to the law to practice, and actively participate in the health department of the various post training, for community residents to provide quality, convenient medical services. The clinic's annual work is summarized as follows:
First, my clinic, "Medical Practice Permit" approved practice subjects are stomatology, in the development of diagnostic and therapeutic activities, in strict accordance with the approved diagnostic and therapeutic subjects practice.
Second, the clinic's existing licensed physician 1 person, nurse 1 person, has been for practice registration procedures, to obtain the appropriate practicing certificate.
Third, the clinic's management rules and regulations are perfect, and in accordance with the requirements published on the wall. The development of physicians and nurses job duties, the development of diagnosis and treatment, nursing technical specifications, medical waste management and other related systems.
Fourth, warm and considerate service for patients, care for the patient's plight, patiently and carefully inquire about the condition, seriously check, diagnosis and treatment. Strictly prevent the occurrence of medical errors and medical disputes, my clinic without a case of medical errors and medical accidents, by the patients praise.
Fifth, in accordance with the provisions of the use of medical instruments, equipped with outpatient logs, prescriptions, outpatient medical records, infectious disease registry, disinfection registry, medical waste disposal registry, etc., the patient registration, writing outpatient logs.
Sixth, to strengthen their own drug procurement and storage work, the use of all drugs from the drug business qualification of the enterprise purchase, purchase of drugs with bills. We do not buy drugs from illegal enterprises and individuals, and we do not use counterfeit and substandard drugs or expired and spoiled drugs, so as to ensure the safety of clinical medical use of drugs.
Seven, the clinic centralized storage of medical waste, medical waste disposal register, medical waste disposal register.
Eight, strictly in accordance with the requirements of the higher level to carry out prevention and control of infectious diseases; in the diagnosis and treatment work, no infectious disease patients.
IX, in accordance with the requirements of the higher levels of health knowledge and education activities, combined with the daily diagnosis and treatment work, to patients to publicize the knowledge of health and disease prevention; the higher level of health knowledge issued by the publicity materials, can be posted in the clinic for publicity. The health care activities organized by the Health Planning Commission, usually do often clean the clinic inside and outside the environment, to keep the clinic environment clean and tidy.
In the future, my clinic will continue to work hard to provide patients with good quality, inexpensive medical services, and strive to create a qualified and excellent individual clinic.
Oral clinic work summary Article 4
Oral clinic annual work summary Starting from the month of 20xx, I continue to serve as the Chief Resident of the Department of Stomatology. Over the past year, in the hospital medical quality management and stomatology leadership care and support, faithfully fulfill the duties of the chief resident, in an effort to improve their own business and comprehensive quality at the same time, down-to-earth work, in the clinical, teaching and scientific research and other aspects of the achievements, now report
First, continue to establish and improve the rules and regulations, and effective protection of health care and patient safety
Patient safety and medical safety is the lifeblood of the hospital's survival, but also the ultimate goal pursued by patients and doctors. How to ensure patient safety is every medical worker is also every hospital administrator **** with the topic of concern. Management of patient safety, maximize patient safety is also the implementation of the expected goal of the total hospitalization system. Guaranteeing patient safety ultimately depends on system construction. Our School of Dentistry has just been established, and many systems need to be improved. During my tenure as chief resident, I have assisted the leadership of the department to develop various systems, such as: 1. resuming the system of evening room check and bedside handover of critically ill patients: 2. adhering to the system of summarizing and reporting of the monthly and weekly phases: 3. implementing the system of weekly thematic room check by the director: 4. developing the system of follow-up and registration of patients with oral tumors. The establishment of these systems, standardize the duties of doctors at all levels, so that we can follow the rules, work standardization, many medical hazards eliminated, to better protect the safety of medical care, oral and maxillofacial surgical wards throughout the year did not occur in the medical incident and error accident.
Second, actively participate in the construction of the School of Stomatology (Department of Stomatology) and publicity work
love of stomatology, and actively participate in the cause of dental care in the hospital milestones such as: the establishment of the School of Stomatology, Master of Science in Stomatology, doctoral program application, to assume the skills of the Guangzhou Dental Practitioner Examination in the Master's evaluation, and the Dentistry of the School of Stomatology (Department of Stomatology). In the course of the examination, we worked over night to write articles, assisted in organizing information, contacted judges and other specific trivial work; in the dental practitioner skills examination, we acted as examiners, strictly enforced the examination standards, and successfully completed the examination tasks. The Department of Stomatology of our hospital was established just one year ago, and many colleagues still do not understand. The branches of dentistry are getting finer and finer, and the division of labor in the dental clinical departments is getting more and more specialized. The knowledge of various branches of dentistry needs to be popularized, and the residents are always the bridge to contact the departments and the propagandists of the departments. I usually actively write articles to summarize the new technology and new business carried out by the department, and have published many articles in the "Quality Management Bulletin" and "Southern Bulletin". I have participated in coordinating the production of our department's publicity leaflets. Different departments in the Department of Dentistry, such as Endodontics, Oral and Maxillofacial Surgery, Prosthodontics, Orthodontics, Pediatric Dentistry, Oral and Mucosal Diseases, etc., have selected the most common 1-2 diseases in our department and produced them into publicity leaflets, so as to popularize the knowledge of stomatology. Consciously collecting and preserving clinical data, we will always take photos of typical cases and keep the data in person. Especially the pre-operative and post-operative data comparison, typical cases of imaging, pathology and surgical photos should be collected. According to the different classifications of disease, name and date of hospitalization to establish a different index, conducive to finding. Typical cases to produce a CD-ROM, separate retention. The collection, organization and classification of clinical data is a systematic and complicated project, I often sacrifice the weekend holidays to organize the data, hoping to make their own contribution to the construction and accumulation of the Department of Stomatology in our hospital. On the eve of July 1 this year, the stomatology branch was recommended for the Southern Hospital "excellent **** production party members" title.
Third, participate in the stomatology ward all kinds of surgery and stomatology emergency and consultation work
Stomatology ward is currently open 26 beds. Our ward is divided into three groups, respectively, the tumor group, trauma group and salivary gland group, I participated in almost all the surgeries of the three groups. I was the first assistant in the oncology group and the second assistant in the other two groups. The different styles of different surgeons and the high intensity and large number of surgical opportunities have greatly improved my ability and surgical skills. Under the cultivation and care of the three professors in the ward, I am now able to independently perform various routine small and medium-sized surgeries, and my surgical operations are becoming more standardized and skilled. Emergency and consultation work is the main work of every chief resident. Like the chief residents of sister departments, I always arrive in time for the emergency consultation, and work with the physicians of related departments to actively deal with the patients and participate in the emergency treatment of the critically ill patients. There are many busy nights, there are many patients turned to safety, there are many thrilling memories, many, many vivid, it is this hard work for the chief resident to win the honor, for the patient to save life. At the same time, go to the relevant department consultation and cooperation with the chief residents so that I have expanded knowledge, broaden the horizons.
Oral clinic work summary article 5
Over the past year, in the Health Bureau, health supervision under the leadership of the xx dental clinic steady development in all aspects of the clinic, clinic work, to the formalization of the institutionalization of the further development of professionalism to further improve. A year has passed, now the work is summarized.
First, strengthen the theoretical knowledge to learn, and strive to improve the level of medical technology.
Over the past year, outpatient doctors have significantly improved the level of clinical diagnosis and treatment technology. On the basis of the level of specialized diagnosis and treatment, combined with the clinical practice of stomatology, learning new technologies. Within a year, many times to participate in the provincial and international dental conference, training, understanding of stomatology, new technology, new experience. Please higher experts to the clinic to guide the work, and constantly improve the technical level of the clinic.
Second, strictly regulate the management of the department, to ensure safe medical.
Strict management has always been the focus of the clinic. Outpatient clinic was established to now, has been strictly enforced, a person a machine a disinfection, a person a set of disposable instruments, a time a use a destruction of the principle, the implementation rate of 100%. Disposable waste is incinerated once a day, indoor UV disinfection is performed daily, and the principle of sterilization of instruments is strictly implemented. Meticulous work, excellence, standardized and strict service, rigorous treatment, the rate of medical disputes is 0%. To ensure medical safety has been the unremitting pursuit of the clinic.
Third, patient-centered, quality as the core.
Physically and mentally to promote dental awareness, to relieve the patient's disease as their own responsibility, wholeheartedly for the people's concept of service. The clinic insists on the principle of seeking truth from facts, the price list - corresponding to the material listed in detail, really low prices, any treatment to do the real material, never substandard. It is our responsibility to do our best to relieve patients from their illnesses. The clinic insisted on regular visits, patients on the clinic satisfaction rate of 97%.
Fourth, the current clinic problems:
1, disinfection room partition is not detailed enough to strengthen the details of the disinfection area.
2, the level of technology to continue to improve.
3, the publicity power of dental care is not enough.
Fifth, the next year's work ideas:
Under the leadership and supervision of the higher health departments, firmly establish the concept of patient-centered, truly humane service, the level of technology to improve again, the further development of the department, for the cause of medicine, and the people's physical and mental health and struggle.
Oral clinic work summary chapter 6
20xx year we clinic in all staff **** with the efforts to continuously increase infrastructure construction to comprehensively improve the quality of medical care and quality of service, all the work has made certain achievements, review the work of the last year, the main four points:
Focus on the equipment investment, vigorously improve service capacity. The first step is to make sure that you have the right equipment for the right job.
20xx, is my clinic in order to Zhouzhi County and all over the townships "to establish a brand" I clinic adhere to the "high starting point, high standards, high-grade" perspective and "account for the market, playing the foundation, cost management
Focus on quality management and eliminate cross-infection.
Our tenet is "medical safety is not a trivial matter, the interests of patients are not trivial, so defects can be avoided", medical quality management is our "lifeline",
Firstly, we strictly implement the management standard of oral infection in Zhejiang Province, and introduce efficient handpiece disinfection.
First, the strict implementation of Zhejiang Province, the introduction of efficient cell phone disinfection system, while vigorously strengthening the cleaning of medical equipment, disinfection, sterilization and medical waste recycling work, to effectively eliminate cross-infection, to ensure medical safety;
Secondly, painless medical treatment, in order to reduce the pain of the disease, we adhere to the use of imported ultra-fine needles and imported Bilan anesthesia, with the careful and meticulous operation, combined with meticulous treatment programs, weighing the advantages and disadvantages of each program,************************************************. The advantages and disadvantages of each program are weighed, *** with the development of treatment programs, and at every step of the initiative to obtain the prior informed consent of the patient.
Focus on service connotation, establish a good reputation.
"Service, reputation" is our pursuit of the goal, in the daily clinic work, we have always been consistent cut "people-oriented" concept, and constantly improve the quality of service, to carry out the appointment clinic, in order to save the patient's waiting time, convenient for everyone! In order to save patients waiting time, convenient for everyone, patients as long as in our hospital to receive the first examination and treatment, through the telephone way to book the next consultation time; continue to improve the management of outpatient department website, convenient for the majority of patients to query the oral health care information and understanding of the hospital a variety of information and communication between doctors and patients.
Dental clinic work summary chapter 7
Unconsciously have joined the clinic for more than two months, at the beginning of the clinic's mode of operation and the workflow is very rusty, thanks to the leadership and colleagues of the patient guidance and help, so that I am familiar with the work in a relatively short period of time, their own responsibilities, little by little I am in the work of progress, benefited greatly. I've made progress in my work and benefited a lot from it.
In the past two months, although there is no sensational results, but also made some progress. Now enter the clinic since the work situation to the leadership of a brief report:
First, the daily work of the front desk mainly includes
1, responsible for the reception of the front desk phone and transfer, the important matters carefully recorded and conveyed to the relevant personnel, so as not to omit, no delay;
2, is responsible for clinic meeting room hygiene cleaning and
2, administrative work
Administrative work is tedious, small copy, scanning, fax, express mail, printing business cards, the custody of the document, to assist the technical department staff to print, collate, binding bids, etc., the completion of each job is a test of responsibility and ability to work.
Three, personnel management
1, the implementation of the relevant personnel management system clinic attendance statistics by me, in the implementation of the process, strict compliance with the clinic's rules and regulations to achieve the factual statistics of attendance, the beginning of each month to statistical data based on the production of statistical data attendance, and timely delivery to the financial production of payroll.
2, personnel-related information strictly enforce the rules and regulations of the clinic, fill out the "job application registration form", "entry resume form", etc., do a good job, the management of the files of the employees on board. Fill out the "dispatch list", "leave" and other good clinic rules and regulations of the implementation.
The new year means new opportunities and challenges for us. For these two months of work deficiencies, in the new year's work, I need to do a good job in the following areas:
1, do a good job of office housekeeping. Attention to cleanliness in the office, cleaning; attention to printers, copiers and other office equipment maintenance; efforts to do their own their own work.
2, pay attention to the collection of information in the daily work, in case of emergency. For example, express clinic business cards and so on.
3, deal with the daily administration management, assist the leadership to continuously improve the rules and regulations management system, so that the clinic tends to standardized management.
4, to strengthen the learning of business knowledge, in-depth understanding of the clinic's products, in order to better assist the leadership and sales staff work.
As a front desk administrative staff, the need to master the knowledge is still a lot of work in the future, I will strive to learn from colleagues around me to further improve their theoretical level and business capacity. Finally, I would like to thank the leadership to provide me with this work platform, is that I have the opportunity and everyone *** with the improvement, *** with the progress; thanks to each colleague on my work in this period of time the enthusiasm to help.
Although I still have a lot of experience and lack of ability, but I believe that diligence can make up for clumsiness, as long as we understand each other more, more communication, coupled with their own unremitting efforts, I believe that the clinic will be better tomorrow.