Network, Department of Technology, process, project, sales
Network Technology Department project sales workflow - pre-sales sales after sales
Sales - project implementation phase workflow: a. Flowchart pre-sales
1 sales representatives put forward a service request, fill out the service request form
2 according to the project requirements of the technical director to arrange for the appropriate engineers to respond to the service request, with the sales department of the design or service
3 whether the need for on-site service to the customer (on-site survey)
3.1 on-site survey, record customer needs, fill out the investigation report
3.2 The sales side of the customer demand report
4 Summary of all the project data, the meeting to discuss the project
5 network solution design and production
6 Network Department of the feasibility of the program, according to the bid to confirm the program
6.1 Technical Director for the final confirmation of the sale of the
7 develop Construction budget
8 submit the network design proposal to the sales department
8.1 on-site answers to the technical questions of the party
9 sign the contract
10 according to the project construction program to establish the project construction organization plan, and submit the technical director for review
11 into the project implementation phase
10.1 Technical director for final confirmation
12 open project preparation conference
Project implementation department, sales department, logistics department, finance department, administration and personnel department to participate in the discussion and implementation of the details of the project, to clarify the division of labor, responsibilities, and produce plans, charts and diagrams
13 according to the results of the project conference, project implementation department to open the project implementation of the pre-preparation meeting to clarify the construction personnel, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, construction plan, and construction plan. Construction personnel, construction plans, construction programs and other technical briefing work, to do a good job of pre-construction preparations
14 into the construction site of Party A, the arrangement of rest areas and warehouses, to do a good job of all construction preparations, including outsourcing the construction staff grouping, work scheduling and other work. Material and equipment receipt, internal arrival acceptance
15 start the construction of the project, according to the grouping, the sub-project leader to supervise the construction, and will find the problem reported to the project manager
16 project manager in the process of the construction of the project of each segment of the project to carry out spot checks on the various aspects of the project in a timely manner to detect problems and provide guidance on the scene
17 each segment of the project After the end of the sub-section of the project leader to provide a stage of the project completion report, the project manager to arrange for the next stage of construction
18 all integrated wiring project is completed, the person in charge of the sub-section to provide installation documents, organize the site hygiene, after passing the inspection of the civil engineering construction personnel and some technicians leave the site, the network test began, network equipment installation and commissioning personnel to enter the site, the beginning of the installation of network equipment
19 network testing
19 network testing, network testing, network equipment installation and debugging
19 network testing: test according to various engineering drawings, and provide test reports and other documents to the project manager
20 network equipment installation and debugging, fill out the equipment installation report, and provide technical documentation
Project manager to spot-check the results of the test after the sale
21 project manager to organize the project, the person in charge of the sub-projects to participate in the entire project for the internal acceptance of the general. The project manager organizes a general internal inspection of the entire project with the participation of all sub-project leaders. And make Party A acceptance report
22 One day in advance to notify Party A and accompanied by Party A project leader of the entire project for the general acceptance of the technical staff to demonstrate the various functions. Acceptance of the completion of the project manager part of the technical staff to leave the field
23 Project handover
Technical staff to the party responsible for the technical staff to carry out the project handover, the submission of a variety of technical documents, and the corresponding technical training to leave the field after the completion of the project implementation process
24 Establishment of a customer service file
25 Sales representatives in accordance with the requirements of the customer to put forward the customer service application
25 Sales representatives in accordance with the requirements of the customer, the customer service applications
26Technical director according to the type of failure, assigned to the relevant technical staff to accept the service