Year-end summary of the Community Property Engineering Department

Year-end summary of the community property engineering department

Flowers are similar every year, but people are different every year. It’s the end of the year again. Looking back on this extraordinary year, there are laughter, tears, growth, and shortcomings. Now you must be either doing a year-end summary or preparing to do a year-end summary. Many people have a headache how to write a wonderful year-end summary. The following is a sample year-end summary of the community property engineering department that I compiled for you. It is for reference only. You are welcome to read it.

Year-end summary of the Community Property Engineering Department 1

Time flies, and 20xx is coming to an end. During this year, all employees of our engineering department, under the guidance of the company's quality policy, the correct guidance and leadership of the supervisor, and close cooperation with various departments, united and successfully completed various work performance tasks assigned to me by the company's leaders. I will now make a summary of my work over the past year.

1: Daily work

The main content of the work is daily repair reports and infrastructure equipment maintenance. In the first half of the year, the tasks assigned by the leaders were to maintain and repair the two buildings XX and XX. Public facilities are actively and conscientiously inspected and repaired during each inspection, and problems are solved promptly. During the year, nearly 100 repairs have been done on baseboards, replacement of light bulbs, light sockets, panels, door closers, and safety exit lights. times, and routinely inspect the power distribution room and clean it more than 50 times a week. During this year, I kept the public facilities and equipment in the building under my management in good condition. I received more than a thousand work orders from the customer service department and went to the owners' homes for maintenance services. The service satisfaction reached more than 99%. No valid complaints were received from the owners. . In my daily work, I encountered many times when the main sewer pipes in the building were blocked and the gray water pipes ran out of water. I was not afraid of being dirty or tired, and actively worked overtime with other colleagues to deal with unexpected problems.

For example: In June this year, there was a pipeline leak on the road south of Building XX. On the first day, other masters failed to find the leakage point. When I went to work the next day, the leader sent me and Master XXX to continue the search. There was a water leakage point, but it was raining lightly in the sky that day. Master XXX and I were digging hard in the light rain. After unremitting efforts, we finally found the leakage point at about 4 o'clock in the afternoon. We immediately reported it to the deputy director of the Engineering Department of XXX After reporting the situation, the leader decisively made a repair plan. He used the clamp we often use to hold the pipe to stop leaking. During this process, I made a maintenance suggestion to the leader, which was to weld a screw out of the clamp screw, so that It is conducive to work, can save working time and improve work efficiency. It has been praised by Deputy Supervisor XX. The timely restoration of water supply has effectively supported the collection of property fees of the Customer Service Department.

2: Property services

I adhere to the "Five Ones" service;

"Greetings" when seeing customers;

Put on a "pair of shoe covers" before entering the door;

Lay out a "piece of work cloth" when working;

Equip a "piece of towel" to clean up the site;

Equipped with "a trash bag" to take away debris.

1. Really pay attention to the needs of each customer and strive to achieve the goal of on-the-spot solution. Even if it cannot be completed, the reasons and reasons should be explained to gain customer understanding;

2. Strengthen work training and become familiar with service processes and details. Remember with your heart, pay attention to working methods, be flexible, do not prevaricate, exchange a sincere heart for understanding, and enrich your work goals and tasks with satisfactory services.

Three: My own problems

In line with the professional attitude of "working for yourself", I work diligently and creatively. During this period of work, I also have some feelings for myself. gained a profound understanding. I still have many shortcomings. It is also the actual first contact with various service work, and work efficiency needs to be improved; some work is not done in detail enough, and work coordination is not in place; aspects such as providing data to leaders need to be strengthened; at the same time, it is necessary to strengthen cooperation with Communication between company leaders and colleagues in various departments.

Although I have achieved certain results in my work in 20xx and have received many praises from owners and leaders, I know that there are still many shortcomings that need to be improved and strengthened.

Four: Direction of efforts

First, strengthen learning and broaden knowledge.

Work hard to learn the professional knowledge of comprehensive property maintenance workers and the common sense of relevant laws and regulations;

Second, based on the principle of seeking truth from facts, we must communicate and report the situation; truly be a good assistant to the leadership;

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Third, really improve work efficiency, make full use of your work enthusiasm, and do everything well in a down-to-earth manner.

Five: Main experience and gains

In the past four years of working at Hehong Property, I have completed some work and achieved certain results. In summary, I have the following experiences and gains. :

(1) Only by positioning yourself correctly and working hard to become familiar with basic business can you better adapt to your job.

(2) Only by actively integrating into the group and handling all aspects of relationships can we maintain a good working condition in the new environment.

(3) Only by establishing a sense of service and strengthening communication and coordination can we do our jobs well.

(4) Strengthen the exchange of ideas with colleagues.

The past year has been a harvest year and a joyful year. I have recorded every bit of my progress on the calendar. I sincerely hope that my leaders and colleagues will mention it more in the new year of work. Valuable advice. I will continue to adhere to the work motto of "being lenient to others and being strict with oneself". Looking back on the past and looking forward to the future, I am full of confidence in the development prospects of Hehong Property. I will breathe the same breath with the company, resist the fate, and strive for my own development prospects. Closely linked to the development of the company, in the new year I will continue to work hard to complete every task assigned by the leadership to satisfy the company leaders, satisfy the department leaders, satisfy the owners, and improve the service level to the owners. Go to a higher level. Year-end summary of the Community Property Engineering Department 2

Time flies, 20xx is about to pass. In this simple and extraordinary year, Zhongguang Yijingwan has withstood many severe challenges and interferences in the market. Under the project, the economic benefits have been gratifying. The engineering department has also made great progress relying on the care of the project and leaders. Looking back on the work over the past year, in order to adapt to the requirements of the owner, we continue to improve the quality of employees, in terms of engineering maintenance skills and work performance. , professional skills, service attitude and other aspects have gradually and significantly improved. Under the unity of the employees of the department, the active cooperation of the collaborative departments, and the correct leadership of the project leaders, various work tasks were successfully completed. In order to sum up experience, find gaps, plan prospects, and promote the work in 20xx to a new level, The work in 20xx is now summarized as follows:

1. Work report:

Electrical aspect: Under the premise of small personnel and arduous tasks, the engineering department completed the main power distribution in accordance with the annual work plan The operation, maintenance and cleaning of indoor equipment are fully guaranteed to ensure the safe operation of the power supply system of the community. At the same time, the connection rooms, distribution shafts, busbar plug-in boxes, power distribution cabinets, etc. of each floor were regularly maintained according to the maintenance plan. Among them, the maintenance rooms, distribution shafts, busbar plug-in boxes (surfaces) ) times and above; distribution box surface level and above; processing maintenance orders and repair orders and above; for facilities at the end of the power supply, water supply, elevators, air conditioning, ventilation, sewage discharge, public area lighting, fire protection equipment, building security and other power supply system fault handling items and above , improves the integrity rate of equipment operation and lays the foundation for providing a good living environment for owners. According to the weekly, monthly, quarterly and half-year equipment and facility maintenance plans, daily maintenance tasks are arranged in a targeted manner to ensure the planning, rationality, timeliness and continuity of daily maintenance work.

Air conditioning: The air conditioning of Zhongguang Yijingwan project provides household cooling in summer and central heating in winter. There is a two-season water supply conversion in use, because it brings a lot of trouble to repair and maintenance. The amount of work required is more than one repair leaflet for air conditioning problems. Due to the installation of equipment and facilities, more than one repair leaflet for main unit waterproofing, sewer pipe repair, antifreeze and deicing, etc. fully guarantees the owner's use and has won the owner's satisfaction. Envelopes of praise; repair reports for water, electricity, and living facilities: On the premise of a small staff and a large workload, regardless of personal gains and losses, they often work overtime, arrange unpaid duty at noon every day, and ensure that repair orders are in place within 20 minutes, fully ensuring that the owners Life will not be affected. Households will submit repair leaflets, the repair satisfaction rate will reach 100%, and receive commendation envelopes; maintenance and repair of community facilities and equipment; due to various reasons such as preliminary construction and acceptance, the greening, small scenery, There are more or less residual problems in equipment, tube wells, etc., which have brought a lot of inconvenience to use. In order to ensure the normal use of the park, the engineering department has maintained and renovated facilities, landscapes, equipment, etc.; the equipment in public areas, Facility renovation and maintenance; in order to save energy and reduce consumption and effectively control costs, the lighting switches in the regional public corridors were changed to voice control and touch delay switches. The Planning Department replaced the switches of the lighting facilities in the public corridors. Renovation, the main entrance door and the corner of the fire escape corridor were replaced with voice-activated delay switches, and the door of the owner's home was replaced with a touch delay switch, which prevented the owner from forgetting to turn off the lights when he got home, causing the bulb holder to burn out, and also achieved The effect of energy saving.

Daily maintenance work: The engineering department receives maintenance leaflets all year round and completes them. The repair rate is above 100%. It has completed the cleaning work of public areas, elevator foundation pits, and sewage discharge garbage, and the total number of people cleaning sewage pits has been completed. All houses in the community are inspected for water leakage, and if there is leakage, we promptly contact the developer's construction team for timely repairs. This work has been fully affirmed by the owners. During thunderstorms, we should promptly clear the garbage from the open ditch pipes in the community and do a good job in flood drainage and flood prevention. We will summarize various remaining problems in the area, issue a document to the developer to coordinate and solve them, and find effective, active and feasible solutions to problems that cannot be repaired. Conduct insulation testing on the electrical equipment under their jurisdiction, fasten wires and screws, perform insulation testing on submersible pumps, and conduct antifreeze work on all water pipes, various valves, and water pumps.

2. Issues left over from this year’s work

1. Air conditioning;

2. Equipment and facilities;

3. Community monitoring , Access control;

4. Public areas;

5. Park facilities; Year-end summary of the community property engineering department 3

In xxxx, I was also in In the second year of working in the Engineering Department of xx Property Co., Ltd., during this year, I abide by the law, study hard, study hard, work hard, and treat my maintenance work with a diligent and conscientious attitude. In the Engineering Department The position of foreman has played its due role.

1. Summary

1. Familiar with the geographical location and the computer rooms and electrical room equipment in each area

When I first came to the engineering department, I was familiar with the environment and equipment here. I am completely unfamiliar with it. Under the patient guidance of Supervisor Li, I have explored, thought and summarized my experience. In addition, Supervisor Li has led many on-site explanations and trainings. Now I have a good understanding of the geographical location, electrical equipment, and high and low voltage circuit systems here. , fire protection system, domestic water supply and elevator system repair and maintenance work, etc. have a certain understanding.

2. Do a good job in the management of maintenance class employees, do a good job in the tasks assigned by superiors and the customer service center's incoming repair calls

I set an example and require class members to abide by the law and discipline. The company's rules and regulations ensure that no one will be late or leave early, strengthen team members' sense of responsibility training, and conscientiously do equipment inspections and operation records. Make reasonable arrangements for work assigned by superiors, mobilize class members, and handle it quickly. For calls from the customer service center to report repairs, listen carefully, record the calling unit, the content of the repair report, and the location of the fault, etc., quickly mobilize team members to deal with it quickly, and explain major faults or unsolvable problems to customers carefully and report them for processing.

3. Develop annual maintenance work plans and maintenance work standards

Based on last year’s work, the engineering department formulated detailed facility and equipment maintenance plans by type of work, and decomposed the plan into Every month, detailed maintenance work content and standards are formulated, and people are implemented during implementation to ensure the quality and efficiency of the work.

4. Pay attention to the safe operation and inspection of equipment and facilities to ensure the safe operation of equipment and facilities.

The Engineering Department has always given top priority to the safety of facilities and equipment. One month before a holiday, a holiday equipment and facility safety inspection, maintenance and repair work meeting will be formulated to formulate a work plan and implement the plan content and completion time. and the responsible person, as well as the inspection time, clarify the focus of each work, and carry out subsequent inspections to ensure the safe operation of the building's facilities and equipment. In daily work, emphasize safe operations and self-safety awareness during maintenance work to prevent work-related accidents. Occurrence

5. Safety management

Operational safety: Due to the particularity of the department's work, employees in this department often have to come into contact with electrical appliances, electric welding, open flames, climbing and other operations. In order to ensure the personal safety of operators, safety education will be provided to employees before work to strengthen the awareness of safe operations among department employees. When performing dangerous operations such as electrocution or height climbing, ensure that someone is present to supervise the work. There were no safety incidents among department personnel throughout the year. Department employees were trained on the safe use of equipment, raising the safety awareness of all employees.

Safety of equipment and facilities: Regular special safety inspections of various equipment, monthly safety inspections of building distribution wells and pipe well equipment; conduct inspections of transformers and low-voltage distribution cabinets in distribution rooms as planned in spring and autumn. Safety inspection and dust removal. Before every holiday, we organize a safety inspection of facilities and equipment in all hotel departments and offices. Safety precautions have been taken throughout the building in advance during the rainy season to ensure the safety of the building during the rainy season; safety inspections of key operating equipment are conducted once a day, and signs of accidents are discovered and dealt with immediately.

6. Keep detailed records of the building’s equipment models, origins, and quantities

7. The department’s annual engineering department completes major work projects:

1. Complete life Electrical maintenance work on water pumps and their control cabinets.

2. Complete the dust removal of the transformer in the distribution room, its high and low voltage busbars, porcelain bottles, and the tightening of busbar bolts in the spring and autumn.

3. Repair the peripheral floor tiles.

4. Repair the walls of the public corridor.

5. Cleaning, dust removal and maintenance of all strong current wells.

6. All public walkway lights will be modified to make them energy-saving.

7. Inspect and seal all fire hydrants.

8. Clean and dust-remove all weak current wells.

9. Completed a general survey of the building's water, electricity, and gas pipelines, and conducted regular comprehensive inspections and tightening of the distribution well terminals on each floor of the office building/residential building to prevent accidents.

10. Completed the regular maintenance and replacement of the lighting of the corridors in the building.

At present, the maintenance of equipment in the community is generally in place. All equipment is maintained according to the equipment maintenance instructions and is currently in good working condition.

2. Issues left over from this year’s work

1. Painting and maintenance problems on the wall of Meilanhu Road on Luofen Road in the community, which is more than xx thousand square meters. Since the wall here is relatively high, we have to repair it There are only two people, including me. Apart from the rest days, we only have three opportunities to meet each other during the working week. We are also responsible for handling daily maintenance reports from owners, so it is difficult to complete the staffing aspect. Therefore, this job is also reported to Manager Yu. I have made a report and asked someone from outside the unit to complete it. I am waiting for a response.

2. The railings of the No. 1 Bridge and the No. 2 Bridge in the community, the large gate equipment, the No. 63 gate equipment, the children's playground, are being painted and maintained. The paint report has been issued and is waiting for painting.

3. Five community surveillance cameras are broken, namely, West Gate west to north, No. 69 west to east, No. 38 north to west, No. 18 north to south, two pairs of water gates and perimeter alarms are broken, respectively. 37 defense zones and 7 defense zones. The report has hit corporate procurement.

3. Current problems

1) The professional and technical level is still relatively lacking, and the level of being able to cover all majors is not yet reached

2) Work process

3) The maintenance order is not very standardized and the handwriting is not neat enough.

4) The placement of materials in the warehouse is not standardized enough, things are placed in a messy manner, and there are no obvious labels.

5) The progress of individual work is lagging behind the plan, and the efficiency and quality of maintenance work need to be improved

Fourth, the key ideas for the maintenance work of Meilan Jindi in XX;

In view of the problems and weak links mentioned above, The initial assumptions for our Meilan Jindi maintenance work in 20xx mainly focus on "planning, improvement, standardization, and implementation."

1) Plan: Mainly make a full-year work plan for the work in XX, make progress every month, be busy every week, and implement it every day. Reasonably allocate personnel according to the practical needs of the community, assign work and responsibilities to each person.

2) Improvement: According to the company's policy of "refined service standards", the work of Meilan Jindi Engineering Department will be further refined and refined services will be implemented into all stages and links of daily work. , forming a complete set of service satisfaction for owners from the perspective of engineering maintenance orders

3) Specifications: Combined with standard requirements, further standardize the problems existing in the above work and other aspects of work links, everything is based on Standards are the norm, and everything is aimed at owner satisfaction (including the management of peripheral units, everything is based on industry standards) so that every work link has plans, systems, implementation, inspections, improvements, and relevant records are formed

4) Implementation; the planned work must be implemented in place, and the responsibility must be assigned to each person, so as to improve the sense of responsibility of our maintenance personnel. Supervise peripheral units must combine regular and irregular inspections, discover problems, and solve them in a timely manner. Promote the implementation of various rules and regulations

The above is a summary of my work in xx. If there are any deficiencies, please ask leaders and colleagues to criticize and correct them! Year-end summary of the Community Property Engineering Department 4

During this year, under the guidance of the company's quality policy, under the correct guidance of the company and project leaders, and in close cooperation and unity with various departments, all employees of the Engineering Department successfully completed various tasks assigned by the company's leaders. Ensure the safe operation of all equipment in the park. Achieved certain good results and contributed to achieving the company's quality goals.

1. In terms of rules and regulations

In daily work, all employees of the Engineering Department strictly abide by the company's rules and regulations and strictly follow the requirements of the "Five Standing Laws". Able to conscientiously convey and implement the company's instructions and complete various tasks. Take seriously the issues and rectification suggestions raised during company and project inspections, and conscientiously rectify and implement them based on actual conditions. With the help of leaders at all levels, we standardized the filling in of various forms and records, providing an effective and accurate basis for daily arrangement of work and analysis of electricity consumption data. And post various systems on the wall so that every employee can learn, check and demand themselves in time.

2. In terms of ability

The power distribution duty job seems easy, but in fact, it requires the power distribution duty personnel to have a high sense of responsibility and power distribution duty experience to ensure that After discovering hidden dangers, we will deal with them promptly and effectively to ensure the normal operation of the system and provide power guarantee for equipment operation and the owner's office.

Therefore, every electrician in the engineering department can abide by the power distribution system, carefully inspect the equipment, copy various meters on time, carefully calculate the daily power consumption, and provide information for the park's power consumption analysis and management. reliable basis. At the same time, the power distribution room is the main department that continues to serve the owners and coordinate with external parties during rest days, holidays and nights. It is responsible for equipment inspections during these times, handling of repair reports from owners, and various construction follow-ups between owners and external units. services and emergency response coordination. For example: 2 inspections of reclaimed water stations per shift; daily nighttime inspections of street lights and water pump room equipment and follow-up supervision of elevator maintenance, etc., so that owners can receive all-day, uninterrupted maintenance services and ensure the safety of electrical equipment. operation to create a good office environment for the owners.

3. In terms of work

At work, we are responsible for the maintenance of all electrical equipment and facilities in the park to ensure that they can operate normally

We have overcome the problem of personnel Due to the difficulty of small and large workload, we should arrange personnel reasonably and take every job seriously based on the principle of "compulsory repairs, repairs must be completed; regular maintenance". In order to handle owners' repair reports in a timely manner, dedicated personnel are assigned to handle and inspect owners' repair reports every day. Ensure that reports are received and processed in a timely manner to reduce the recycling rate.

When there are a lot of repair requests, other employees will be deployed in a timely manner to support them. This summer, at Perfect World Company in Room 402, Building A, the main circuit breaker of a distribution box frequently tripped, seriously affecting the owner's normal work. We organized personnel in a timely manner to conduct a thorough and careful investigation, and finally found that the cause of the gate failure was due to the owner's excessive concentration of electricity, and the serious imbalance of the three-phase power load, resulting in single-phase overload and gate failure, which required load adjustment.

However, since the owner does not allow long-term power outages during the office period, we measured and recorded the load of each branch during its peak power consumption period, and then measured its load twice after getting off work that day and at noon the next day. Redistribute and adjust the three-phase load to balance, eliminate potential safety hazards, and improve the safety and reliability of electricity for owners.

After the engineering department took over the reclaimed water station in the park without any handover and incomplete information, in order to ensure the normal use of the reclaimed water station and the normal operation of the equipment, all electricians, including electric distribution workers, actively participated in the process. Maintenance, commissioning and inspection of water stations. Due to the lack of reclaimed water station equipment information, we can only check the equipment and lines one by one on site to understand the working process and control method of the equipment. When salvaging the water pump from the sewage pool, replacing the motor, and connecting the lines, all the employees were not afraid of getting dirty or tired. They overcame various difficulties and actively assisted the hydraulic workers in completing the replacement and maintenance of the reclaimed water station equipment. Regarding the issue of electrical debugging, in order not to affect the owner's use of reclaimed water, we tried to arrange the time in the evening or on Saturdays and Sundays to explore the automatic control management of the reclaimed water pump and find the cause of the fault. After many days of hard work, we finally adjusted the system to the optimal level. The best condition ensures the normal use of reclaimed water equipment.

Equipment inspection is an important measure to ensure the safe operation and use of electrical equipment, and it is also a guarantee for personnel safety. Therefore, special personnel will be arranged to inspect the electrical equipment and facilities of the park on time every day, so as to promptly discover equipment defects and abnormalities and deal with them in a timely manner. If they cannot be dealt with in time, they will be reported in a timely manner after taking corresponding measures. Enter maintenance plan. In daily work, employees perform regular maintenance on electrical equipment based on the maintenance plan, electrical equipment maintenance cycles and equipment operating conditions, discover and remove potential equipment hazards, and reduce equipment failure rates. During the seasonal maintenance work, due to the heavy workload and lack of personnel, 4 people were transferred from the power distribution room to participate in the maintenance work, which resulted in an increase in the workload of both the personnel who were drawn out and the staff on duty. However, every employee did not complain or complain. Even if they are lazy, they work hard and actively participate in maintenance work. They complete various tasks seriously and fill in various records carefully so that each season maintenance work can be completed smoothly.

The workload of technicians has increased accordingly, but every employee has not complained or been lazy. They have worked hard and actively participated in maintenance work, completed various tasks seriously, and filled in various records carefully. So that every season maintenance work can be completed smoothly.

4. In terms of technical training

Every employee is very proactive, communicates with each other, learns from each other, learns from each other's strengths, and continuously enhances their business knowledge and technical level. In order to ensure that employees have time for technical exchanges and learning, we allocate 2-3 hours every Friday as "technical learning" time to encourage everyone to communicate with each other, discuss with each other, ask each other questions, answer questions from multiple aspects, and introduce their own work experience. It has greatly improved the technical level and self-confidence of employees, and further improved their work enthusiasm.

5. In terms of energy management and consumption reduction

We conduct a thorough investigation of the public electrical equipment and facilities in the park to find out ways to save energy and reduce consumption, and identify the necessary And make energy-saving renovation plans or suggestions for equipment and facilities that can be improved, and carry out the renovation step by step:

1. Separate the lighting of the passages in the building, the lighting of the lobby, the lighting of the elevator hall and the lighting of the stairwells into daytime and stairwell lighting. Night lighting: On the premise of ensuring the overall lighting needs and shape are complete and orderly, try to reduce the number of lamps used, such as changing three-tube or double-tube lamps to single-tube lighting, changing continuous row lighting to partition lighting, etc.

2. Strengthen inspections of high-power electromechanical equipment to ensure that the motors are in good operating condition and improve efficiency. Increase the maintenance of control equipment, reduce the number of over-stops of high-power equipment, and reduce power consumption.

3. Install meters on the air-conditioning units in Building E to increase the accuracy of electricity accounting and reduce the allocation of public electricity.

4. Do a good job in repairing old parts and recycling them, repairing replaced documents, lamps, ballasts, etc., and repairing old parts by replacing parts or reassembling them to reduce the use of new parts.

6. Maintenance work of weak current equipment

1. Replace the telephone switch used in the property office and readjust the number distribution and wiring work

2. Check the weak points in the building Carry out comprehensive cleaning and arrangement work

3. Cooperate with the telecommunications company to carry out equipment installation, repair and maintenance work;