Nowadays, so many hospitals are automated equipment, which need to be operated by the patients themselves, and almost cover all the items to see a doctor. To go to the hospital, young people can be said to be like a fish out of water, but for most of the elderly, it can be like a fly on the wall, can only run around. As a result, the hospital has also arranged many volunteers on each floor, specializing in providing help to people who do not know what to do.
Many people in the 60s and 70s never went to school, and can understand a word or two of Mandarin thanks to the popularity of TV dramas. It would have been a disaster for them to go to the hospital alone. The next door to my uncle's house, he fractured a bone and was hospitalized, my aunt was going to accompany the bed, but in the end did not go. Why? The aunt said, "I can't help it. I'm afraid that if I go to take care of him, he'll have to take care of me instead. I can't read or write, I don't know how to get the labs, and I probably won't be able to find my way back to the hospital room if I go downstairs." Even the smartest person, in the hospital may be blindfolded, let alone an old man who does not know anything.
Anyone who has an elderly person in their family will be old one day, so as a junior, be more sympathetic. The hospital's equipment is too advanced, they will not matter, the younger generation to take care of some. More patience, more tolerance, so that the elderly to see the doctor is no longer a problem.