Days in the snap of a finger on the noiseless passage, we will usher in a new joy, new harvest, now let us make a plan, a good planning it. How to write a plan to play its greatest role? The following is my organization of the hospital to create a work plan 5, only for reference, welcome to read.
hospital to create a work plan Part 1First, the guiding ideology
In accordance with the "for the people, pragmatic, clean" requirements, adhere to the "symptomatic and curative, punishment and prevention, focusing on prevention" principle, strengthen education, improve the system, and focus on prevention. The principle of strengthening education, improve the system, strengthen supervision, increase efforts to resolutely correct the medical services in the acceptance of "red packets", drug rebates, "billing commission", arbitrary fees and other unhealthy practices, to safeguard the fundamental interests of the people, and promote the healthy development of the hospital. The company's website is a great source of information about the company's services.
Second, the objectives and tasks
Through the full implementation of the medical service process, "reasonable examination, reasonable use of drugs, reasonable fees", to carry out resolutely to correct the medical service acceptance of "red packets", "drug rebates," "billing", "pay", "pay", "pay", "pay", "pay", "pay", "pay", "pay" and "pay".
Through the full implementation of "reasonable examination, reasonable medication, reasonable fees" in the process of medical services, to carry out resolutely correct the medical services to accept "red packets", drug rebates, "billing commission", arbitrary fees and other unhealthy practices of the special management work, to achieve a goal, to complete two tasks.
A goal: to effectively curb the unhealthy wind, to put an end to the acceptance of "red packets", drug rebates, "billing commission", and indiscriminate charging and other phenomena. Comprehensive implementation of the "reasonable inspection, reasonable medication, reasonable fees". Around the "three reasonable" to think of ways to add measures to effectively solve the masses "difficult to see a doctor, see a doctor expensive" problem, and strive to reduce the burden of medical costs on the people, and effectively safeguard the fundamental interests of the people, so that the people enjoy good quality, reasonably-priced Medical and health services, to promote social stability and build a "harmonious Anxian" to contribute.
Two tasks:
(a) to strengthen the medical ethics education, promote positive, advocate advanced. Establishment of a sound education, system, supervision, discipline and long-term management mechanism for corrective work, strengthen the medical ethics of medical staff education, standardize the behavior of clean medical practice, improve the behavior of medical service charges, hospitalization cost list system and outpatient drug price list system, seriously investigate and deal with the damage to the interests of the masses of the unhealthy wind, so that "billing commission", "red envelope", "red envelope", "red envelope", "red envelope", "red envelope", "red envelope", "red envelope", "red envelope", "red envelope" and "red envelope". The problem of accepting patients' "red packets" has been effectively solved, and we are striving to create an advanced group for the evaluation of the practice.
(2) the establishment and improvement of the wind. Including hospitals and departments responsible for the two levels of responsibility system, departmental evaluation system, medical staff assessment, incentives, disciplinary system, social supervision system, etc., the formation of hospitals and social masses combined with the supervision mechanism of the wind.
Three, governance measures
(a) to strengthen the construction of the wind and the "three reasonable" implementation of the organizational leadership.
"Three reasonable" is the hospital this year, one of the important elements of the wind construction. The hospital's wind construction work by the wind construction leading group is responsible for the organization and coordination. The hospital, departmental leaders should raise awareness of the importance of ethical construction and the implementation of the "three reasonable" work. Not only to take responsibility for business work, but also to take responsibility for the construction of medical ethics, and effectively strengthen the leadership and grasp the results.
1, adjusted and enriched
Hospital ethical construction of the leading group: decided by the president of the group, as deputy head, as a member. The leading group is responsible for improving the construction of the hospital's wind construction, guidance, inspection and supervision of the construction of the wind and the implementation of the "three reasonable" and evaluation of its results, listen to the independent inspection team's inspections and make decisions on rewards and penalties in accordance with the relevant provisions.
2, the establishment of three independent functions of the inspection team, directly to the hospital wind construction leading group and the director in charge. Supervision team respectively on the departments of medicine, inspection, charges for supervision, so that it gradually formed the party supervision, administrative supervision and democratic supervision of the complete system.
(2) Strengthen vocational education and vigorously promote positive spirit.
Strengthening of professional ethics, professional discipline, professional responsibility and good traditional style education. The company's mission is to provide the best possible service to the public and the public at large, and to provide the best possible service to the public and the public at large. It also creates a strong public opinion atmosphere of eliminating drug kickbacks, "billing and commission", refusing to accept "red packets" and forbidding indiscriminate charging and implementing the "Three Reasonables". Make respect for the patient, care for the patient, service patients, the rights and interests of patients to become our hospital medical staff's conscious action, to take practical action to win the trust of the people.
(3) Clear discipline and requirements.
Each department should seriously organize the department staff to study and discuss the Ministry of Health and the provincial health department issued by the industry discipline and regulations, in order to further clarify the provincial health department on the stopping of medical personnel to accept "red packets", kickbacks accountability provisions and on the reaffirmation of the clear health industry, "five don'ts".
(4) Strengthen management, improve the system and regulatory measures.
1, adhere to the principle of prevention-oriented, symptomatic treatment. In-depth analysis of the causes of unhealthy wind in medical services, improve the relevant management system, the establishment of a reasonable operating mechanism, and effectively take precautionary measures to eliminate the breeding ground for unhealthy wind, the establishment of a long-term mechanism for correcting the wind, and to strengthen the responsibility for the construction of wind work. Establishment of section chiefs, head nurses to grasp the management of the department, the wind construction of the "one job, two responsibilities" system, revise and improve the hospital, the section of the leadership of the tenure of the target responsibility system assessment content, to strengthen the construction of medical ethics and medical practice, standardize medical behavior and the implementation of the "three reasonable" as an important responsibility of the leadership and middle-level cadres. The company's main goal is to improve the quality of its products and services, and to improve the quality of its products and services.
2, strengthen the construction of management system. In accordance with the laws, regulations and policies, improve the medical system, personnel distribution system, system and responsibility reward and punishment system, constraints and standardize the practice of medical personnel.
3, strengthen medical services [2]
Quality management. Medical Department, Nursing Department, Outpatient Department to effectively strengthen the supervision of medical quality. The medical department should do a good job of checking and reviewing the quality of medical records, earnestly implement the system of medical services, fully respect the patient's right to know and the right to choose, and strengthen the communication between doctors and patients. Each department should inform patients of the treatment plan and related costs in advance to increase "transparency". Establishment of clinical medication guidance, antibacterial and antitumor drugs hierarchical management and use system. Continuing to carry out the evaluation system of large amount of medical records, more than 6 medical records of large amount (more than 5,000 yuan) are randomly selected from the case room in the previous month every quarter, and handed over to the supervisory team to analyze and discuss and evaluate the quality of medical care, mainly focusing on the three aspects of reasonable treatment, reasonable examination and reasonable use of medication. Nursing Department should cooperate with the medical work, grasp the nursing staff's "three basic" training, to ensure that the quality of nursing care to adapt to the requirements of the treatment, so that patients are satisfied. The outpatient department should organize and do a good job in the consultation process, patients choose doctors and other work to maximize the convenience of patients, good service to patients. To create a safe and secure medical environment for patients.
4, strengthen the centralized bidding and procurement of drugs management supervision. Seriously do a good job in our hospital drug candidate varieties of confirmation work, strictly regulate the procurement of non-standard drugs. Often on antibiotics and anti-tumor auxiliary drugs procurement and use of special inspection.
5, strengthen the supervision of medical service charges. Checks include: self-established projects, self-setting standard charges; decomposition of the project, repeated charges; has been canceled the project continues to charge; not according to the standard pricing unit charges; not according to the actual number of services calculated fees; more than the maximum retail price of the government regulations for the sale of medicines; confuse the quality of drugs level and specifications, disguised as a higher price of medicines; bidding for the purchase of drugs are not in accordance with the relevant provisions of the State for the sale of drugs; medical consumables to substandard, increase charges; medical supplies The sections and individuals with problems should be dealt with seriously. Strengthen the management of charges, regular research, solve the problems in price management, the establishment of accountability system, the implementation of fee complaints to investigate and deal with methods to increase supervision. This article is from
6, improve the medical information disclosure system. Develop effective preventive measures to protect the rights and interests of patients, improve the doctor-patient agreement, informed consent, surgical and anesthesia consent and hospitalization cost list system, medical charges and drugs, price disclosure system and query system, patiently answering patients' questions and enhancing the transparency of medical services and drug charges. Through the hospital's "electronic display screen", "touch-screen query system", "hospitalization instructions" and other forms and guide staff to patients and the community to publicize the disciplinary provisions of the practice and consciously accept the patients and social supervision. We consciously accept the supervision of patients and the society. We actively use symposiums and questionnaires to solicit patients' opinions on medical ethics, accept complaints from patients and the public, and verify and deal with them in a timely manner.
(e) Increase supervision, investigation and punishment.
The hospital set up a report box, report phone, accept mass reporting. The hospital office, audit and supervision office is responsible for verifying and processing the reports of the masses. To provide evidence, the verification is true, will be rewarded in accordance with the relevant provisions of the hospital. Medical personnel use their authority and work to accept "red packets", drug rebates, billing commission and other disciplinary actions, once verified, will be in accordance with the "People's Republic of China *** and the State Practitioners Law" Article 37 and the relevant provisions of the Provincial Department of Health, and ordered to suspend the practice of activities; repeat offenders, the revocation of their practicing certificates.
(F) strict accountability system.
In accordance with the "who is in charge, who is responsible for" principle, to increase the wind accountability to ensure that the implementation of various governance measures and receive results. The medical staff of the wind against discipline, continue to accept "red packets", drug rebates, "billing commission", arbitrary fees and other unethical, resulting in adverse social impact, depending on the severity of the circumstances to be punished, and held accountable. On the wind work is not effective, supervision and management is not strict, the public reflected strongly, or the public complaints are not seriously verified, not seriously dealt with, the person in charge of the responsibility to be held accountable.
Fourth, the specific arrangements
According to the Health Bureau of the party committee's deployment, the year of our hospital construction and implementation of the "three reasonable" in the following steps:
(a) learning and education stage. The hospital and all departments to organize staff to seriously study the party and the country on the correction of medical services unethical deployment and requirements. Carry out professional ethics, professional responsibility, professional discipline and fine tradition education, organize "people-oriented, patient-centered" discussion and "warmth of the patient, quality service" activities, study the relevant laws, regulations and policies, so that every employee to establish "Patient-centered" service consciousness, bearing in mind the "warmth of patients, quality service" activity requirements, in the hospital to form an atmosphere of attention to the construction of the wind.
(2) self-correction. Each department should be based on this "three reasonable" and requirements, to take a variety of ways to carry out in-depth self-examination and self-correction. To be based on the health industry, "five no", hospital "ten no" and the content of the service commitment, check integrity and self-discipline, whether there is acceptance of red packets, kickbacks, billing commission and other behaviors; check the economic discipline, whether there is a department of the name of the problem of indiscriminate charging; check the hospital, the section of the open Whether to do medical services, charges open, standardized, convenient for patients, etc.; checking professional ethics, whether there is indiscriminate prescribing of drugs, open generous, indiscriminate inspection phenomenon; checking the quality of service, whether there is raw, cold, hard, push and other phenomena; checking the behavior, whether civilized medical treatment, courteous treatment of people and other issues. Self-examination of the problem, in accordance with the relevant provisions of the treatment, and at the same time to develop practical measures for improvement. The self-correcting opinions were reported to the hospital on July 20, the leading group of wind construction.
(C) to accept the open and secret. The hospital will work with the relevant departments and invite deputies to the National People's Congress, members of the Chinese People's Political Consultative Conference, monitors, representatives of news organizations, etc. to carry out open and secret inspections of the hospitals special governance, and the results of the inspection will be announced to the community. The hospital should take positive action to accept the inspection with the actual achievements of the work of the wind construction and implementation of the "three reasonable".
(D) summarize and improve. The hospital by stage to the Health Bureau party committee report to the wind construction, the full implementation of the "three reasonable" work progress. Each department will be special treatment quarterly self-examination, self-correction situation is summarized, the problems of rectification and improvement and the formation of written materials at the end of each quarter to the leading group of the hospital and the hospital office of the wind construction. By the hospital wind construction leading group to the health bureau party committee report.
The hospital to create a work plan Part 2
First, the development of the hospital's anti-smoking work development planning, work systems, incentives and penalties, and the selection of smoke-free department standards.
Second, the creation of a "smoke-free hospital" mobilization meeting, calling on all hospital staff, especially medical workers to quit smoking, smoking ban model, to create a "smoke-free hospital" to contribute.
Third, the creation of "smoke-free hospital" publicity.
1, unified in the main entrance to the hospital building to set up obvious no-smoking signs, in the outpatient waiting hall, receiving room, ward corridors, offices, conference rooms and other places to post and hang no-smoking signs, the hospital's outdoor environment is also configured with "smoking is hazardous to health," the warning signs.
2, through the bulletin board, the hospital weekly meeting and staff meeting to the hospital staff anti-smoking publicity, emphasizing the importance of doing a good job of anti-smoking work and the need.
3, the anti-smoking publicity into the hospitalized patients in the hospital mission, publicity smoking is harmful to health medical knowledge, warning patients and their families prohibit smoking in the hospital.
Fourth, regular lectures on the dangers of smoking and methods of smoking cessation for medical staff and the smoking population in the community, as well as anti-smoking education and training for new employees, to improve the ability of the staff to smoke.
Fifth, the organization of the anti-smoking team to carry out monthly spot checks, quarterly inspections, the results will be included in the assessment of the department.
VI. Do a good job of regional anti-smoking work, and strive to comprehensively prohibit smoking in indoor places (including waiting rooms, clinics, wards, operating rooms, laboratories, classrooms, offices, conference rooms, etc.).
Seven, the establishment of a team of monitors to achieve mass participation, group prevention and control, to lay a solid foundation for the hospital's anti-smoking work.
The hospital to create a work plan Part 3
In accordance with the municipal party committee, the municipal government of the "ten stars to create" the overall deployment and requirements of the city's health system to carry out in-depth "safe hospital construction" activities, comprehensively promote the comprehensive governance, production safety, safe work, and to further improve the work mechanism, and gradually form all cadres and staff to grasp the **** tube to coordinate the construction of the work of peace in a new situation, in order to build a harmonious health, construction of "safe x Health, construction of "peace xx" to create a favorable environment.
First, strengthen the organization and leadership, sound rules and regulations, and seriously deploy the implementation.
Improve the leadership of the creation of peace, equipped with full-time (part-time) staff responsible for the day-to-day work, improve the security team, mediation team and other groups to prevent and control the organization, clear responsibilities, improve the work system. To establish and improve the work of creating peace and security leadership responsibility system, target management responsibility system, departmental responsibility system and job responsibility system, the target decomposition and implementation to the unit, section and individual, signing the target management responsibility book at each level. The creation of peace into the work of the unit agenda, and as an important part of the annual work of the unit, the leadership team to study the comprehensive management and peace creation work no less than 2 times a year, so that at the beginning of the year there is a deployment, usually have a check, the work of the information, the end of the year there is a summary.
Second, strengthen the peace hospital to create publicity, create an atmosphere.
Strengthen the awareness of information disclosure, promote open government and hospital affairs, and establish a unified and coordinated information notification mechanism. Communicate, coordinate and guide the news media, grasp the correct direction of public opinion, adhere to the positive publicity is the main, vigorously publicize the majority of medical workers in the good and good deeds, publicize the special nature of clinical medicine, strengthen the patient's legal treatment of doctor-patient disputes in the education, to master the doctor-patient disputes in the publicity and reporting of the scale. Regularly and irregularly organize and carry out the creation of safe hospital theme publicity activities.
Three, improve the mediation organization, strengthen the dispute resolution measures.
Greatly promote the construction of people's mediation organizations of doctor-patient disputes. Establishment of a sound people's mediation organization for medical disputes, optimization of the composition of mediators, implementation of various safeguards for mediation work, the establishment of a sound working system, standardization of mediation procedures. Differentiation of different situations, classification and resolution; take a variety of ways to actively coordinate the resolution; play a role in function, timely and local resolution; determine the key issues, the leadership of the case resolution; move down the center of gravity of work, supervision and supervision of the resolution; improve and perfect the policy, focusing on the source of the resolution.
Fourth, carry out security risks, strengthen the environment.
Seriously carry out safety inspection and rectification activities, the hidden dangers found to establish an account, clear rectification time limit, the implementation of the responsible person, timely rectification in place, to eliminate the hidden dangers in the bud. Ensure that no safety accidents occur. Strengthen the management of all kinds of poisonous and anesthetic drugs, and strictly prevent the occurrence of losses and violations. Regularly carry out the investigation of potential safety hazards in the area around the hospital. Take effective measures to improve the traffic order around the hospital. Strengthen the management of equipment and facilities around hospitals. To carry out the hospital surrounding environment centralized rectification action.
V. Improve the ability to improve the level of service.
In-depth special action to comprehensively improve medical services, deepen the hospital management year activities, pay close attention to the implementation of the core system of medical services. The company's main goal is to provide the best possible service to its customers. Strengthen the supervision of medical institutions, strict access to the qualifications of technical personnel, strict approval procedures for medical institutions, resolutely investigate and deal with over the scope of practice, naming irregularities, violations of the release of medical advertising and other illegal acts.
Sixth, to strengthen the communication and exchange of information, and effectively deal with disputes.
Strengthen the public, prosecution, law, health communication and exchange of information to prevent and dispose of incidents caused by doctor-patient disputes. The establishment of hospitals and medical disputes people's mediation organization contact mechanism, the formation of a smooth channel to resolve conflicts between doctors and patients. Organize medical institutions related personnel to deal with medical disputes to improve the ability of medical institutions to deal with medical disputes.
Seven, strengthen the industry corrective governance, prevent medical ****.
The implementation of the "care for the patient, the study of medical technology, reasonable diagnosis and treatment, careful treatment, honesty and law-abiding, moral and skill" of the new era of medical ethics and norms. Guiding the majority of cadres and workers to strengthen self-discipline, consciously maintain a good image of the health industry. We have been working hard on the special governance of correcting the wind, continuing to implement measures to control the upper limit of the proportion of medicines, and implementing the requirements of the "Three Reasonable Norms", the "One-Day List System" and the "Price Disclosure System". It has established a mechanism for dynamic monitoring of drug consumption and early warning of overuse, and has seriously investigated and dealt with large prescriptions and indiscriminate prescribing of drugs. Standardize drug procurement behavior, implement sunshine procurement, online supervision. Publicize and implement the "xx Municipal Health Bureau of medical institutions to build nine forbidden", widely carry out the construction of honest culture and prevention of job crime and other work, to prevent the return of improper transactions and commercial bribery and rebound.
Hospitals as an important window of health, and the people's . Physical health and life safety is closely related to the units to create a safe hospital to raise the height of the construction of a harmonious society to understand the importance of the creation of a safe hospital as a comprehensive management of social security, the construction of a safe Jizhou an important part of the strengthening of the overall deployment, and seriously organize and implement.
Hospital creation work plan Part 4In order to make the baby-friendly hospital work can be carried out consistently, consolidate and develop the results of the baby-friendly hospital, improve breastfeeding rate, really do mother and child safety, mother and child health. Now the baby-friendly hospital work plan for this year is as follows:
I. Strengthening the leadership of the baby-friendly hospital, readjust the leadership of the baby-friendly hospital
1, members of the leadership group of the baby-friendly hospital:
2, the promotion of breastfeeding technical guidance group
Second, strengthen the breastfeeding knowledge of the training work
Strengthening of the relevant departments to promote breastfeeding knowledge and skills of the personnel Training in breastfeeding promotion knowledge and skills, the purpose is to make breastfeeding activities persist and better improve the quality of service.
1, for the new to our hospital staff, each person issued a booklet of "breastfeeding knowledge manual", at the same time, breastfeeding knowledge of pre-service training, after the examination before taking up the job.
2, obstetrics and gynecology, pediatrics, medical staff annual breastfeeding knowledge of three hours of intensive training, the examination twice.
3, plans to send the relevant departments every year 1 ~ 2 medical staff to higher hospitals for further study, learning new knowledge, new technologies, better carry out the work of baby-friendly hospitals, improve service quality.
Third, continue to run a good maternity school
1, continue to issue information on breastfeeding knowledge.
2, the maternity school is open regularly 1 to 2 times a week, to pregnant women lectures, watching videos, teaching pregnancy health care and breastfeeding knowledge, and do a good job of counseling.
Fourth, to comply with the rules and regulations of the baby-friendly hospital, to ensure the quality of breastfeeding
1, to comply with the Obstetrics and Gynecology, Pediatrics breastfeeding system, the implementation of early contact, early sucking, mother and baby in the same room, on-demand breastfeeding, and continue to improve the rate of exclusive breastfeeding.
2, strict compliance with the promotion of breastfeeding rules and regulations, the Nursing Department from time to time to the obstetrics and pediatrics department to carry out inspections, found that the problem is timely pointed out and rectified.
V. Strengthen the management of antenatal clinic, maternal and child health clinic work, required to do conscientiously implement the clinic work system, and actively carry out maternal and child health knowledge and breastfeeding knowledge of publicity and guidance work.
Sixth, conscientiously implement the rules and regulations of the hospital, to strengthen the construction of medical ethics, to strengthen the quality of medical management, to improve the success rate of breastfeeding.
The hospital to create a work plan Part 5
According to the "Yuanbaoshan District Health System to create a national civilized city work implementation plan" document requirements, in accordance with the District Health Bureau of the specific requirements of the work of civilization, combined with the actuality of the hospital, especially the development of 20xx years of civilization of the hospital to create a work plan.
First, the guiding ideology
Based on the "National Civilized City Evaluation System and Task Decomposition" (20xx version), the creation of a civilized city in the whole hospital to carry out a comprehensive work of civilized city creation, through the mobilization of re-deployment, to further intensify the work, improve the work measures, and the work of the practical and detailed to ensure that the creation of a full range of work. The first step is to make sure that the work is done in a comprehensive manner.
Second, the target steps
The creation of the work to achieve a sound institution, perfect system, clear tasks, responsibility for the implementation of measures, strong, steady progress, **** with the efforts to 20xx successfully create a national civilized city. The creation of this year's work is divided into three stages:
The first stage: February to April 20xx, the development of programs, publicity and launching stage. To revise and develop the creation of the program, the annual plan and the responsibility of the decomposition table, the organization of learning and discussion, the use of a variety of effective forms of publicity to launch the work.
The second stage: 20xx* May to July, item by item implementation, comprehensive creation stage. Against the standards and requirements of district-level civilized units, in accordance with the unified deployment of the District Health Bureau and the annual work plan, item by item implementation and decomposition of responsibilities.
The third stage: August 20xx to September 20xx, checking the gaps, meet the review stage. The government to create civilization work to check, put forward corrective comments. The relevant sections and individuals to take effective corrective measures to complete the task of creating, to ensure the smooth passing of the assessment of the creation of civilized cities.
Third, the main task
According to the "Chifeng Baoshan Hospital to create a national civilized city work implementation plan" stipulates that the departments must be strong leadership, significant business achievements, civilization work, ideological and political work, in-depth, scientific and cultural and sports activities are active, exemplary compliance with the party's discipline and state law and regulations, pay attention to environmental construction and environmental protection. The departments must be strong in leadership, remarkable in business work, solid in civilization creation, deep in ideological and political work, active in science, culture and sports activities, exemplary compliance with party rules, state laws and regulations, and pay attention to environmental construction and protection. According to these requirements, combined with the actual hospital, this year we must create a comprehensive at the same time, highlighting the focus of the work, in the following areas to increase the creation:
1, efforts to strengthen their own construction
The leadership team to take the lead in strengthening the study, the realization of political theory learning of regular, institutionalized, standardized. Fully carry forward the democratic, strict implementation of democratic centralism. Adhere to and improve the unit's major matters of collective research, democratic and scientific decision-making system. In accordance with the principle of one level governing one level, strictly implement the responsibility system for building a clean party, and conscientiously abide by the provisions of cleanliness and self-discipline. The implementation of the civilization committee members of the responsibility system, the relevant functional departments have clear responsibilities, and the concerted **** control, the formation of synergy.
2, strengthen the institutional guarantee
In accordance with the basic requirements of the socialist core values, improve the industry norms, industry guidelines, and strengthen the "Employee Handbook" training and implementation efforts.
3, the implementation of the Central Civilization Commission's work arrangements
(1) to develop the implementation of the Central Civilization Commission's "on the promotion of the views of the institutionalization of integrity building" work program, to promote the establishment of the integration of the integrity building of the institutionalization of the work of the mechanism.
(2) The implementation of the work of the members of the Joint Conference on Building Integrity.
4, steadily improve the level of business
Enhance the level of medical technology. In accordance with the overall requirements of "three good and one satisfied", constantly improve the level of medical care, improve the quality of service, improve the level of service. Strengthen the party spirit, and effectively improve the medical style. Enhance the awareness of medical clinical staff to serve patients. Promote the use of professional credit report, guide practitioners to professional ethics, abide by the norms of integrity.
5, the development of integrity rewards and punishment system, and seriously implement and rectify
(1) the establishment of integrity "black and red list" system, to abide by the integrity of the person included in the "red list", to the breach of trust in the "black list". The "black list" of those who violate the law, regularly released.
(2) the establishment of a system of praise for individuals with exemplary integrity, in the qualification, public **** services and other aspects of the study of the introduction of honest and trustworthy people preferential policies.
(3) the development of disciplinary measures for breach of trust, the establishment of a joint disciplinary mechanism for breach of trust and lawbreakers *** with the implementation of disciplinary measures in accordance with the law.
(4) Organization of the relevant departments of the Hospital's lack of integrity of the outstanding issues to carry out special rectification.
(5) vigorously explore and publicize the integrity of the characters, integrity groups, and play the role of advanced typical example.
6, solidly carry out the creation of activities
(1) standardize the window industry services, vigorously promote the construction of civilized image of the department and individuals, cultivate team spirit, do their jobs, standardize speech and behavior, strict compliance with the rules and regulations, and consolidate the foundation of the creation.
(2) actively carry out the "people's satisfaction as the theme" to become a civilized department, civilized doctors, civilized nurses activities, the relevant departments to strengthen the daily assessment, the establishment of an efficient complaint handling mechanism, this activity to the in-depth, and strive to achieve practical results.
(3) to strengthen the staff and patients to promote education, beautify the office environment. Strive to achieve public **** place without littering, spitting, damage to plants and trees, quarrels, fights and other uncivilized behavior.
(4) All indoor public **** places and workplaces are all non-smoking, and there are obvious non-smoking signs.
(5) Combined with the actual transformation of barrier-free facilities, strengthen the management of barrier-free facilities to ensure good use.
(6) to strengthen the harmless treatment of domestic waste and the disposal of hazardous waste, medical hazardous waste disposal rate to reach 100
7, efforts to build a harmonious hospital
Strictly implement the measures of comprehensive management of social security, improve the duty patrol system, to eliminate security risks, to ensure that the hospital is safe, and to put an end to the The company's main goal is to improve the quality of its products and services, and to improve the quality of its products and services. Improve the mechanism for resolving conflicts and disputes, and make a good emergency response plan for emergencies. Ensure the optimization of the comprehensive governance of our hospital.
8, do a good job of joint *** build practical
In accordance with the unified requirements of the relevant departments, combined with the actuality of our hospital, this year, the joint *** build work as a good service in the village of Harabu spit, to assist in the provision of free medical services, the community in need of assistance to the people services. At the same time to promote in-service party members into the community activities.
9, other aspects. Strictly continue to implement the implementation of our civilization creation work program
key tasks, increase supervision and inspection, strengthen discipline management and medical ethics assessment, promote the quality of medical services and technical level, deepen the creation of civilization, with the creation of a national civilized city in 20xx year to achieve the goal.