Hospital in the first half of 2017 work summary and the second half of the work plan
Tough grasp of the quality of medical services, continue to strengthen the medical management of the year management to do a good job of summarizing, the following is my search for hospitals in the first half of 2017 work summary and the second half of the work plan content, I hope to be helpful to you.
Hospital in the first half of 2017 work summary and the second half of the work plan model a
In the first half of this year, our hospital in the municipal government, the Health Bureau under the correct leadership, focusing on deepening the reform of the hospital to further improve the overall quality of cadres and workers, improve the level of technical skills and quality of service, to create a brand of service, and to enhance the core competitiveness and development capacity for the purpose of the purpose. Strengthen the construction of hospital culture, highlight the characteristics of Chinese medicine, improve the quality of medical care, deepen the quality of service, to ensure medical safety, change the hospital environment, update medical equipment. To create a harmonious hospital as the focus, pay close attention to the prevention of hand-foot-mouth disease and standardized management of hospitals and other work, has made great achievements. Now review the summary is as follows:
First, pay close attention to the quality of medical services, continue to strengthen the management of medical management year
1, continue to pay close attention to the quality of medical services and medical medical management of the year, according to the Chinese medicine medical management of the year the activities of the evaluation and acceptance of the program, combined with the actuality of the hospital, one by one, subdepartmental, sub-department, sub-personal to improve the hospital's The management system was revised, supplemented and improved, and each department seriously organized the study and implementation in the actual clinical work, which really made the work of the hospital management year put into practice. The quality control section of the hospital has seriously performed its duties, conducted quality inspections on a regular and irregular basis, and provided timely feedback and rectification, in an effort to improve the quality of medical care. The quality of medical care in our hospital is linked to the economic, merit and title promotion of the department and individuals.
2, in order to ensure the quality of medical care, our hospital division of labor business vice president, medical director, director of the Department of Nursing specifically grasp the work. Weekly meeting to inform the quality of medical care, each clinical department director of the ward under the jurisdiction of the patient to implement a 24-hour responsibility system. The director of each clinical department is responsible for the patients in his/her ward 24 hours a day. He/she will personally participate in the consultation and rescue work of the patients in his/her department and report to the vice president of business and the chief of medical department in time, and will organize the consultation and rescue work both inside and outside the hospital when needed. Improving the theoretical and technical level of the medical staff and training technical talents is our unremitting work. In the hospital regularly organize business lectures and conduct business training exams, select and send medical staff to participate in various academic conferences and training courses. This makes our medical staff to improve the professional theory, business level, to improve the quality of medical services to provide a reliable guarantee.
3, the medical staff strict gatekeeper to ensure the quality of medical care. Medical safety education is an important part of the regular meeting of middle-level cadres of the hospital, the existence of security risks or violation of the medical safety system of the department and individual notification of criticism, adhere to the implementation of a variety of complaints and medical disputes registration, investigation and handling system, once the emergence of all by the function of the department to seriously investigate and deal with to ensure that the hospital in the first half of the year no medical disputes and accidents occur.
4, the management of all types of personnel into the hospital requirements, first of all, according to the long-term needs of the hospital development, and according to the requirements of the higher authorities, to determine the conditions of the recruitment of personnel, the principle of professional qualifications of counterparts, open competition. The person who already has a license to practice is given priority, our hospital to the higher authorities to submit the demand for college and university graduates plan to enrich the hospital medical team.
5, strengthened the management of hospital infection control, the monthly disposal room, operating room, maternity ward, supply room hospital infection cases environmental health monitoring, infection rate, leakage rate are lower than the standard requirements.
6, prevention and protection in accordance with the requirements of the higher authorities, set up an infectious disease outbreak reporting team, seriously do a good job of infectious disease outbreak reporting and management, do a good job of maternal and child information management reporting.
7, conscientiously implement the four supervision system, and constantly improve the level of cadres
In accordance with the requirements of the "leading cadres familiar with the cadres, cadres, cadres and the public to understand", the organization of all the cadres of the organization of the cadres to carry out thematic studies to ensure that cadres of the organization of cadres to do the "four supervision system" as a guide, and the "four supervision system" as a guide. Supervision system" as a guide, and constantly strengthen and improve the selection and appointment of cadres. At the same time, the "four supervision system" as the main leading cadres to master the important learning content. This is the first time that we have been able to get the best out of the world, and it is the first time that we have been able to get the best out of the world.
By paying close attention to medical quality and management, in the first half of this year, the hospital's various medical indicators have reached the standard of medical management year review, in which the diagnostic compliance rate of the hospital in and out of more than 85%.
Second, to strengthen the construction of ethical, improve the quality of ideological and moral
1, in order to strengthen the construction of the hospital ethical, and the Health Bureau signed the "ethical construction of the target management of the certificate of responsibility", combined with the actual grasp of the specific work. To conscientiously implement the party's line, guidelines, policies, adhere to the patient-centered, strengthen the sense of service, doctor-patient communication, the strict implementation of the "inform" system, the interests of the patient, the social benefits in the first place; conscientiously comply with the "Code of Ethics for Medical Personnel and the implementation of the measures", "Practitioners Law", "Nurse Regulations, "Eight forbidden" and other provisions, the organization to study the "Eight Honors and Eight Shames" firmly establish the socialist concept of honor and shame, and advocate the clean practice of medicine, to put an end to the medical services in the acceptance of red packets, equipment and drug kickbacks, "billing commission ", and unethical practices such as indiscriminate charging. Seriously implement the "Guangxi medical institutions 15 convenient measures". Strictly implement the national drug price policy and the district price bureau medical service charges, pay close attention to the quality of medical services, and strive to reduce medical charges and medical service complaints. Set up a complaint telephone 6337975 and more than ten report boxes, set up a bulletin board in the obvious public places in the hospital to announce the charges for drugs, sanitary materials, medical service items and the physician's brief, so that the patients or their families can choose the physician, query the hospitalization expenses at any time, review the charges collected, and charge reasonable, accurate and timely. There is no abusive examination, drug abuse, indiscriminate charging, self-established projects, decomposition of charges and other behaviors. We adhere to the appraisal system of medical ethics and medical style, and conduct appraisals for all medical staff once every six months, and deposit the appraisal results into individual medical ethics and medical style files. Monthly from time to time to patients issued more than 50 copies of the patient questionnaire to understand the patient's satisfaction with the hospital, the monthly statistics of patient satisfaction are more than 90%.
2, actively do a good job in the new rural cooperative medical work, strict compliance with the "city of new rural cooperative medical institutions service contract" terms and "basic medication catalog", seriously according to the "New Rural Cooperative Medical System Implementation Rules" to do, adhere to the "treatment of disease, reasonable inspection, rational use of medication" principle, not indiscriminate, abusive use of drugs. To do not mess with, abuse of drugs, do not prescribe large prescriptions, do not prescribe ride-along drugs, do not prescribe fake disease diagnosis, self-pay projects first seek the consent of the patient, timely and accurate reimbursement work, the hospital organization personnel to the countryside clinic, for the masses "send medicine to send warmth", so that the farmers really get the benefit of the.
Three, strengthen the drug and financial management
1, according to the provisions of the higher level, standardize the purchase of drugs and equipment procedures. The establishment of the Pharmaceutical Affairs Committee, the strict implementation of the drug procurement bidding system, in accordance with the requirements to participate in the Yulin City, organized by the centralized bidding and procurement of drugs and online bidding and procurement work, the purchase of drugs purchase plan, the first by the Hospital Pharmaceutical Affairs Committee collectively on the varieties, quality, price, quantity of the review and approval, from the bidding of the drug supply enterprises to purchase. The dean of the hospital does not act as the leader of the Pharmaceutical Affairs Management Committee, but only inspects and supervises the Pharmaceutical Affairs Management Committee and the procurement of drugs and equipment. The purchase prices of drugs and instruments are slightly lower than the bidding prices. The purchase of medical equipment, according to the needs of business development, first by the relevant departments apply in writing, by the hospital office meeting after full justification to the municipal government bidding office bidding purchase. The company's main goal is to provide the best possible service to its customers.
2, strengthen financial management, large financial expenditures are discussed collectively by the leadership of the hospital until submitted to the Staff Council to discuss the adoption before implementation. All financial income and expenditure activities are included in the unified management of the Finance Section, and the strict implementation of the financial disclosure system, do not set up accounts and "small treasury".
Hospital in 2017 the first half of the work summary and the second half of the work plan model twoIn 20xx, our hospital in the county government, the county health bureau's concern and support and the correct leadership, closely around the center of the work of the health system, and actively carry out the social functions of public hospitals, adhere to the implementation of the provincial party committee, put forward. "resources and talents two sinking, service quality and efficiency double enhancement" important decision-making, and actively carry out the party's mass line education and practice activities, according to the five-year plan formulated by the hospital, will be "two a" hospital construction as the goal, around the " Second A" standard, better completed the initial stage of the work of the task, is now the 20xx summary of the work and 20xx work ideas reported as follows:
First, strengthen the organization and leadership, the strict implementation of the target management system of responsibility
(a) focus on team unity, strengthen the communication between the members of the team Coordination. Functional middle layer to strengthen the effectiveness of the main, in order to improve the implementation.
(ii) to further strengthen the hospital cadres construction, to promote the scientific development of our hospital, in March this year, the hospital reasonably adjusted some of the middle cadres positions. Further improve the performance reform allocation program, improve the average performance level of the hospital staff, and in the distribution of bonuses as much as possible to the clinical front-line medical staff tilt, stabilize the medical staff team, improve the work enthusiasm.
(c) In order to make the hospital two-level target management assessment more scientific, the hospital revised the target management responsibility of each department, to ensure that the hospital management of the organization and leadership in place, the implementation of the work in place, the supervision and inspection in place, the responsibility in place. Neurosurgery 1, Neurology 2, Respiratory Medicine 1, Obstetrics and Gynecology 1, Anesthesiology 1, Radiology 1; short-term stationed medical staff **** 66, respectively, weekly regular rotation to our hospital, involving specialties such as Neurology, Neurosurgery, General Surgery, Urology, Cardiology, Respiratory Medicine, Gastroenterology, Endocrinology, Orthopaedics, Obstetrics and Gynecology, Dermatology, Traditional Chinese Medicine, Clinical Psychology, Pentacenter.
(2) people enjoy quality resources
The local people are very welcome to the arrival of higher-level specialists, in the doorstep can enjoy quality medical resources, patients not only from the region, there are many people around the masses to come to our hospital.
Three, the business capacity has been improved, medical safety situation improved
(a) business indicators change significantly
1. outpatient xx. 20xx January to October outpatient emergency room visits amounted to xx, compared with the same period last year to increase the xx, growth rate of %.
2. bed utilization rate. 20xx January-October discharges xx people, compared with the same period last year, an increase of people xx times, growth rate of xx%. 20xx January-October actual occupation of beds xx beds, compared with the same period last year increased xx beds, an increase of xx%; bed utilization rate xx%, compared with the same period last year, an increase of xx%.
3. Surgery. 20xx January-October surgical trips xx, compared with the same period before the increase of xx trips, of which major surgery increased significantly.
4. CT, DR, lung function, blood gas analyzer, ventilator, anesthesia machine, laparoscopy, extracorporeal lithotripter and a number of other new equipment put into use, so that the level of diagnostic technology and quality has been significantly improved. 20xx early in the newly purchased Olympus V-260 gastroenteroscope put into use, carried out the gastric, intestinal polyps endoscopic high-frequency coagulation removal, gastrointestinal flattened foci of the submucosal injection, gastric, intestinal mucosal removal. Removal of gastric and intestinal polyps endoscopic high-frequency electrocoagulation, gastrointestinal flat lesions after submucosal injection removal, gastric and intestinal mucous membrane huge trauma or bleeding endoscopic titanium clip treatment, and other new technologies and new projects.
5. Establishment of medical examination center. In the fourth floor of the emergency clinic after the renovation of the layout to set up a medical examination center, and to strengthen the quality of medical examination work. It has conducted medical checkups for 2,545 retired employees of enterprises and local village and town cadres, and received favorable comments.
6. Increase in business income and optimization of structure. With the obvious increase of outpatients and discharged patients, the medical business income has increased significantly, partially alleviating the hospital's continuous development of the required input and staff performance growth needs and the contradiction between the lack of medical business income. From January to October this year, the medical business income of ten thousand yuan, compared with the same period last year, an increase of %; the proportion of drugs %, compared with the same period last year, a decrease of %. Now is the proportion of materials and the use of non-essential drugs to study the adjustment, so that the structure of our hospital to further optimize.
7. Costs are effectively controlled. Explore the implementation of refined management, the implementation of departmental full-cost accounting, the three public funds decreased by % year-on-year.
(2) medical safety situation improved
Medical safety and medical quality is the lifeline of the hospital. Hospital hosting behind the severe medical safety situation, were held in hospitals, sections of the two levels of medical safety analysis seminars, the occurrence of medical disputes cases in depth analysis, discussion, summarize the lessons learned, so that the staff safety and medical awareness, service awareness, business learning awareness to strengthen the medical safety situation improved; hosting a year before the *** occurred in medical disputes, claims yuan, hosting a year after the *** occurred in medical disputes In the year before the trusteeship, *** had medical disputes and paid out RMB, and in the year after the trusteeship, *** had medical disputes and paid out RMB. So that the high incidence of medical disputes to be stifled, the initial reversal of the safety of the medical situation, the staff confidence enhancement, in the local public reputation gradually improved.
Four, standardize the management, strengthen the construction of disciplines
(a) internal management
1. Strengthen the hospital team and middle management team construction. Focus on team unity, strengthen communication and coordination among team members, division of labor, not divided, a year I hospital team unity and collaboration, the formation of synergy, unity of purpose, all efforts to do a good job in the hospital work. Functions of the middle level to strengthen the effectiveness of the main, in order to improve the implementation of the clinical departments, to strengthen the main discipline leaders, the introduction of new technologies and new projects, expand the scope of business, in order to enhance the business capacity. In order to further strengthen the construction of the hospital cadres, to promote the scientific and standardized management of the hospital, in March this year, the hospital reasonably adjusted part of the middle cadres position, and reasonable diversion of personnel to the appropriate position.
2. Reform performance program. Reform of the performance allocation program to improve the average performance level of the hospital staff, and in the distribution of the reform efforts to increase the level of performance to the clinical front-line medical staff significantly tilted to reverse the administrative logistics incentives for performance higher than the clinical drawbacks to improve the work of the front-line medical staff enthusiasm, the initial stabilization of the medical staff team.
3. Grasp the management team and the whole hospital staff training and development. Focus on the middle and team leader training, such as the President several times in the team and middle cadres meeting to guide, but also invited the Peking University Institute of Medical Humanities, Guangdong Province, Foshan City, the first people's hospital ---- Professor Tan Jiaju lectures on "management of the section chief" and so on. In addition to the training of the hospital team and the middle level, the hospital staff were also trained in doctor-patient communication, service awareness, sense of concern, such as inviting Professor Wang Yue, Director of the Institute of Medical Humanities and the Medical Ethics and Law Research Center of Peking University, to lecture on "Solving Medical Disputes and Doctor-Patient Relationships from the Perspective of Medical Humanities", and the President of the hospital made a report on "Challenges and Opportunities" at the hospital's general meeting of the entire workforce, analyzing the problems, difficulties and opportunities of the hospital and proposing a solution to the problems. The president of the hospital made a report on "Challenges and Opportunities" at the staff meeting, analyzing the problems, difficulties and opportunities of the hospital and putting forward the dream of hospital development, which aroused the ****sound of all the staff. The comprehensive quality of our cadres and workers has been significantly improved, and the cohesion of the hospital has been enhanced.
4. Strictly grasp the quality of medical and nursing care. The medical department weekly inpatient and outpatient medical records will be carefully examined, found that the problem of timely notification of the department, monthly will be summarized and classified to form a rectification document issued by the relevant departments, the deadline for rectification. Quarterly organization of medical safety, medical quality in-depth analysis will summarize the lessons learned, the quality of the quarter's medical records to do a comprehensive inspection and analysis of the medical records that do not meet the requirements of the medical records for severe penalties. The Nursing Department has strengthened nursing safety management, strengthened nursing safety education, safe nursing as one of the regular theme of the regular meeting of nurses, the work of the unsafe factors in a timely manner to remind, and put forward corrective measures, supervision and inspection records.
5. Focus on increasing revenue and saving money, exploring refined management, cost savings, and increasing efficiency. In addition to carrying out new projects and new technologies, the introduction of equipment, the new medical examination center, through the application of new technology training, medicine structure ratio adjustment and other multiple measures to play the benefits of equipment; through online procurement, hospital bidding and other forms of savings in general procurement costs, and to further standardize the use of disposable consumables and management. The whole hospital sections carried out a preliminary full-cost accounting, exploring the refinement of management and cost savings.
(2) Strengthen the construction of disciplines and talent training
1. Strengthen the construction of key disciplines. Vigorously strengthen the construction of disciplines, focusing on cultivating general surgery, gastroenterology, orthopedics, obstetrics and gynecology and medical oncology 5 boutique specialties. In the first half of this year, declared the county-level topics, the City Science and Technology Bureau topics, the City Health Bureau topics, so far the county-level topics have been set up, the City Science and Technology Bureau topics, the City Health Bureau topics.
2. Strengthen the talent recruitment, build discipline team. In addition to the routine recruitment of urgently needed medical and nursing staff, the focus is also the most difficult to recruit clinicians this year made some breakthroughs, such as going to An Recruitment of undergraduate graduates, coupled with the local recruitment of the name of the *** there are graduates of undergraduate programs in clinical medicine signed employment contracts for the development of our hospitals and the construction of the disciplinary team provides an important reserve of talent .
3. Establishment of the backbone talent training fund, the establishment of mentorship training. In internal medicine, surgery, orthopedics, obstetrics and gynecology, intensive care medicine, oncology and other specialties to determine the key cultivation of the discipline leader, for which the establishment of backbone talent training fund, and arranged for the First People's Hospital of Hangzhou experts as a mentor for one-on-one teaching and training.
4. Give full play to the role of experts. Give full play to the role of experts in Hangzhou, in addition to scheduling expert outpatient clinics, and scheduling standardized three-stage checkups and lectures, case discussions, business lectures, surgical demonstrations, and so on. Participate in the development of departmental development planning, especially discipline construction planning, talent training.
5. Grasp the basic theory, business knowledge learning and training. According to the weak foundation of our hospital, the development of the content of the hospital's business lectures, starting from the basic and selected course content, and by the expert lectures to form a team of lecturing faculty, the first stage of the routine test, CT, MRI, lung function, BNP, clinical judgment of routine tests to explain, and fully understand the significance of the examination and testing, the lectures will be systematically and gradually in-depth.
V. Strengthening the construction of medical consortiums and infrastructure work
(a) With the help of the east wind of the construction of medical consortiums, the joint health hospitals, the formation of synergies.
(ii) improve the medical environment, remodeling unreasonable areas of infrastructure to improve the patient's medical environment. Relocation of the fever clinic on the first floor of the hospital district, the first floor of the hospital district renovation and transformation of inpatient wards, proposed to set up oncology wards. Completing the renovation projects of disinfection and supply room, gastroenteroscopy room, examination department, physical examination center and national medical hall. Newly set up bronchoscopy room, completed renovation of the emergency building and relocation of obstetrics and gynecology outpatient clinic. The renovation of the inpatient and outpatient buildings is in the process of approval.
(c) After the hospital hosting under the guidance of experts to start the Siemens CT, the CT scanning speed, high image quality, can be used for whole-body scanning. Under the support of the General Hospital and expert guidance, new pulmonary function tests, fiberoptic bronchoscopy, new imported DR, 24-hour ambulatory blood pressure, blood gas analyzer, respiratory machine, ultrasonic lithotripter, laparoscopic system, etc.. Introduced a more high-end Olympus (V260) gastroenteroscopy system, for the diagnosis of gastrointestinal system diseases and gastric specialties as a key discipline to provide strong protection.
Six, focusing on hospital culture construction
(a) emphasize and practice technology and service, in order to reshape the hospital's image and reputation, and gradually create a hospital brand. Improve service attitude, unified hospital clothing, logo such as badges, emblems, motto, to carry out research projects, academic salons, fair performance and other forms of cultivating dedication, team spirit.
(2) Use the Internet, television and various platforms to publicize our hospital experts and development strategies. Our hospital will take the construction of the second hospital as the goal, to improve technology and services for the purpose of hospital leaders to take the lead, strong implementation, the formation of an ethos, in order to gradually form the culture of the hospital.
(C) continue to play the role of the hospital's information and publicity team, through the opening of the hospital newspaper, departmental wall newspaper and other "tangible" hospital cultural products, enhance the hospital's cultural atmosphere.
(4) in August this year, the new hospital WeChat platform, has sent more than 20 dynamic information, in addition to dynamic information, WeChat platform also provides hospital profiles, specialist clinics, maternity school, hospitalization process and other information, so that employees are always concerned about the development of the hospital, so that people understand the expert information, convenient to see a doctor.