1, understand the problem: first, make sure you have a clear understanding of the nature and impact of the failure. Ask yourself what the fault is, it appears in which link, what equipment or process involved and so on. This helps you to accurately diagnose and solve the problem.
2, rapid response: fault problems require a rapid and accurate response. Ensure that action is taken immediately after the discovery of the failure to minimize capacity loss or other adverse effects.
3. Troubleshooting: Use your technical knowledge and experience to analyze the root cause of the failure. Use troubleshooting techniques to look for anomalies in equipment, processes or systems to determine the source of the failure. This may involve using test instruments, reviewing technical manuals, or consulting with colleagues.
4. Solve the problem: Once you have determined the cause of the failure, develop a solution. This may include repairing or replacing equipment, adjusting process parameters, updating software programs, and so on. Ensure the feasibility and effectiveness of the solution.
5, documentation: in dealing with the fault during the timely record of the actions taken and the results. This is very helpful for subsequent failure analysis and prevention. In addition, maintain communication with relevant personnel and report the situation to management.
6. Preventive measures: Make recommendations or take appropriate preventive measures to avoid recurrence of similar failures. This may include regular maintenance, training of operators, improving processes, etc. Interviews are written, face-to-face or online communication (video, telephone) to examine a person's ability to work and comprehensive quality, through the interview can initially determine whether the candidate can be integrated into their team.