Zhejiang issued the "Implementation Opinions on Promoting the High-Quality Development of Family Doctor Contracting Services", pointing out that starting from 2022, on the premise of ensuring service quality and the sense of gain of contracted residents, all localities will be based on the existing service levels. On the whole, the coverage of contracted services for the entire population and key populations has increased by 1-3 percentage points every year. By 2025, the coverage rate of contracted services will reach more than 45%, and the coverage rate of contracted services for key groups will reach more than 85%; by 2035, the coverage rate of contracted services will reach more than 75%, basically achieving full coverage of households, and the satisfaction rate of contracted objects will reach about 85%.
It is mentioned in "Optimizing Service Methods":
(1) Provide new digital health services for the elderly, supported by the regional national health information platform, and strengthen county medical services The *Unit (Urban Medical Alliance) leads the synergy between hospitals and member units, integrates medical and public health system data, and establishes a digital system for elderly health services.
(2) Promote full-cycle health management services for patients with two chronic diseases, set up integrated chronic disease outpatient clinics in primary medical and health institutions, and configure corresponding digital service equipment before, during and after diagnosis.
(3) Promote the "Internet contract signing" service, build or improve the family doctor service management system based on the regional national health information platform, and provide contract residents with online signing, renewal, appointment, consultation, referral, Health management services such as consultation, remote monitoring, and health education.
(4) In "Improving the Guarantee Mechanism", it is mentioned to strengthen the supporting role of informatization, integrate health big data based on the regional national health information platform and smart medical insurance system, and establish regular exchange of cross-departmental data such as medical insurance and return mechanism, build a digital service system for contract services and health management with residents as the main line, and gradually integrate applications such as online contract management, health management, diagnosis and treatment services, satisfaction evaluation, performance appraisal, and comprehensive management. Through the collaboration between computer and mobile terminals and the interaction between family doctors and residents, it effectively supports family doctor contract services, improves the quality and efficiency of family doctor health management, promotes the integration of medical and prevention, and improves residents' health management level and satisfaction.