The hospital has always regarded improving patients' satisfaction as the top priority, set up a customer service center, actively promoted the service measures of "whole hospital, whole process and all staff", and provided a warm and intimate treatment atmosphere for patients with the service concept of "one-stop etiquette service, one-stop emergency service, one-stop outpatient service and medical technology inspection service, one-stop hospitalization service and one-stop discharge rehabilitation follow-up service".
The hospital adheres to the development concept of highlighting characteristics and building famous hospitals. Many departments, such as Pain Department, Brain Department Center and Tumor Minimally Invasive Comprehensive Treatment Center, have become key specialties and characteristic departments in Nanyang or dengzhou city. The hospital's medical equipment is first-class, and a series of large-scale advanced equipment such as 64-row spiral CT, 1.5T magnetic vibrator, large C-arm and linear accelerator have been purchased successively.
Our hospital has always regarded reducing the economic burden of the masses, improving the quality of medical care and standardizing medical behavior as an important starting point for management. In 2009, he took the lead in implementing clinical pathway management in secondary hospitals in Henan Province, effectively alleviating the hot issue of "difficult and expensive medical treatment"; In 20 10, the hospital information construction invested millions of yuan, which made the hospital management on the fast track of scientific, standardized and information.
Our hospital has successively won the honorary titles of "the third prize of Henan Science and Technology Progress Award", "the advanced unit of constructing harmonious doctor-patient relationship in Henan health system", "the advanced unit of Henan health", Nanyang learning organization, Nanyang Science and Technology Progress Award, Nanyang Hospital Management Year, and the advanced unit of "Three Excellent and One Satisfied" activity.