? Thirteenth Five-Year Plan? Since then, the XXX civil affairs system has conscientiously implemented the decision-making arrangements of the central, provincial and municipal governments, and has been firmly established under the strong leadership of the municipal party Committee and the municipal government and the specific guidance of the provincial civil affairs department. Civil affairs for the people, civil affairs for the people? Work philosophy, strive to practice the people-centered development thought, closely focus on and serve the overall situation of the city's economic and social development, actively adapt to the new normal of economic and social development, adhere to scientific development, reform and innovation, planning and guidance, and continuously improve the level of grassroots civil affairs services. Voluntary service, charity and social work have a more solid foundation, a more optimized structure and a stronger stamina. All the indicators have exceeded the expected targets, and the people's happiness satisfaction has been continuously improved.
First,? Thirteenth Five-Year Plan? Indicator completion (1) New progress has been made in voluntary service. Up to now, the city has set up XXX volunteer service teams with more than XXX registered volunteers (accounting for XXX% of the city's total population, completed ahead of schedule? Thirteenth Five-Year Plan? The registered proportion of volunteers in the plan is XXX%), and more than XXX volunteer service projects have been released, with a duration of XXX million hours, which has made outstanding contributions to the prevention and control of epidemic situation in COVID-19 and the creation of a national civilized city.
Not in line with the policy. Incorporate volunteer service into the national economic and social development plan, incorporate the funds for volunteer service development into the fiscal budget at the same level, guide and support the development of volunteer service, and successively issue the Notice on Solidly Promoting Volunteer Service, the Notice on Standardizing the Process of Volunteer Service Activities, and the Notice on Further Implementation; Notice "and other documents, to strengthen and standardize the voluntary service work to make detailed and clear provisions.
Build a platform. Relying on community volunteer service centers, with festivals and major emergencies as the main axis, various forms of volunteer service activities are carried out around the themes of poverty alleviation, supporting the elderly, helping the disabled, helping students, and preventing and controlling epidemics; Encourage and support social work organizations to establish volunteer service teams and promote? Social worker+volunteer? Mode, give full play to the professional role of social workers; Take? Volunteer +APP? Mode, set up community Lei Feng Square or volunteer service square, widely publicize the spirit and activities of volunteer service, and mobilize the masses to actively participate in the construction of volunteer service system.
Grasp the norms. Organize and hold a national volunteer service information system operation training meeting every year, open a volunteer service question and answer hotline, and compile and distribute the volunteer service information system operation guide and common problem handling process; Establish a notification system, regularly check the development of volunteer service activities in the city, and report the registered number of volunteer service organizations in counties (cities, districts), the number of volunteers, the number of volunteer service projects, and the length of service every month; Strictly carry out the coverage of volunteer service teams in communities, institutions and institutions and the registration assessment of party member, and both indicators reach 100%.
Promote long-term effect. Divide and scribe, define the standards, and organize the staff of organs, enterprises and institutions to carry out voluntary service activities such as civilized guidance, civilized persuasion and double-picking; Combination? Learn from Lei Feng's activities, Party building and league building? We will carry out in-depth activities such as voluntary service for civilized practice in the new era and visits and condolences to needy groups. Organization? Top ten monthly reviews? Select advanced models of volunteer service and publicize them in various online platforms and newspapers; Draw up the volunteer exchange service and incentive scheme, summarize the volunteer service time and convert it into points. You can exchange rice, noodles, oil, soap, towels and other daily necessities in the streets and villages, and register for free in the community health service center to stimulate the work motivation of volunteers.
(2) The development of philanthropy has entered the fast lane. XXX won the tenth session? China Charity Award? Charity model. Since 20 16, XXX charitable organizations have been established in our city, and XXX social organizations (foundations) have been recognized as charitable organizations.
Widely publicized. Make full use of billboards and brochures. Two pauses? And other media, vigorously publicize the Charity Law, the Measures for the Administration of Public Fundraising by Charitable Organizations and the Measures for the Implementation of the Charity Law of the People's Republic of China in XXX Province, and interpret key legal provisions and hot spots of public concern; Combination? China Charity Day? Organize a series of activities, carry out outstanding charitable deeds and personal publicity, and actively apply for participation? China Charity Award? And other charitable commendation projects, publicize the advanced charitable organizations and charitable models in our city, and stimulate the charitable power of the whole society? Internal force? .
Excellent service. Issued the "Implementation Opinions on Promoting the Healthy Development of Charity" to encourage and support the development of charity and foster the standardized development of charitable organizations. Formulate service guides, service standards and service processes for matters such as charity organization identification, public fundraising qualification identification and public fundraising plan filing, and support related series of format forms such as Application Form for Charity Organization Identification, Application Form for Charity Organization Public Donation Qualification, Application Form for Charity Organization Public Donation Qualification Certificate, and Record Form for Public Donation Plan.
Strict supervision. Strictly identify the qualifications of charitable organizations, publicly raise funds for filing management, and require charitable organizations to regularly publish the details of donation income and expenditure, actively respond to social concerns, and accept the supervision of donors and society; Strictly organize the annual inspection report of charitable organizations through written reports and on-the-spot inspection of work accounts. Standardize the use of charitable funds, strengthen the self-supervision and external supervision of charitable organizations, and report and rectify various problems in a timely manner; Make good use of notification, interviews and other means to strengthen the supervision of charitable projects, perform their duties according to law, and resolutely investigate and deal with illegal acts such as fraudulent donation, embezzlement and destruction of charitable property.
Advocate donations. Actively mobilize charitable resources to give full play to their own advantages, mobilize social forces, gather people's love, carry forward the fine tradition of supporting one party in need, participate in COVID-19 epidemic prevention and control in an orderly manner according to law, and regularly carry out charitable activities such as helping the poor and donating money and materials. 20 16 Up to now, various charitable organizations in the city have received more than RMB XXX in donations and more than XXX sets of various materials (excluding special donations for epidemic prevention and control); Since the outbreak of the epidemic, charitable organizations and Red Cross Societies at all levels in the city have received more than RMB XXX in special donations for epidemic prevention and control, and more than RMB XXX in sets of various materials.
(3) achieving new breakthroughs in social work construction. We attach great importance to the construction of social work talent team, and widely adopt the methods of issuing policy documents to support it, improving wages and benefits, encouraging participation in vocational examinations, and strengthening training, so as to continuously develop and expand the social work talent team, improve the professional level, and meet the personalized and diversified service needs of the people. Up to now, XXX social work service centers have been established in the city, and XXX people (XXX assistant social workers and XXX intermediate social workers) have obtained national professional level certificates.
Strong policy support. Promulgate the implementation plan on strengthening and improving urban and rural community governance and the implementation measures for the management of community full-time workers (for Trial Implementation) and other documents, and put forward? Under the same conditions, priority is given to those who hold the professional level certificate of national social workers. Every 350 households are equipped with 1 full-time community workers. Community workers who have obtained the qualifications of senior social workers, social workers and assistant social workers will receive a monthly increase of XX yuan, XX yuan and XX yuan respectively? , and make clear the personnel composition, access channels, ability improvement and development space of community full-time workers.
Emphasis on propaganda and strong guidance. Combination? Social worker Zhou Leifengyue? Hold publicity and exhibition activities with the theme of social work, increase the popularization of social work, expand the masses' understanding of social workers, and let the masses know about social workers, participate in social work activities and become social workers. Organize special training and actively guide community workers to participate in social workers' professional level certificate examination and academic education.
Improve quality and ability. Continue to incubate and cultivate emerging social work institutions, encourage social work institutions to carry out activities by means of government purchasing services, and improve the professional ability of social workers; Organize social workers to participate? Social work forum, advanced seminar on improving social workers' professional ability, and advanced seminar on helping social workers get rid of poverty? Counseling and training courses to enhance the knowledge reserve of social workers; Development? Hand in hand plan? 、? 100000? Engineering? Three social connections? Construction and other pilot projects, docking with excellent social work institutions inside and outside the province, cooperating to carry out activities, enriching service experience in practice, improving professional level and opening up development paths.
Second, the existing problems and difficulties (a) the development of voluntary service.
First, social identity is not deep enough. Some people lack understanding and prejudice about volunteer work. What are their misunderstandings about volunteers? Show off for fame and fortune? , borrow services? Show? And arouse social concern; Some regard volunteer service as? Government purchases services? Think so? Sure, okay? Even some volunteers regard volunteers as free or cheap labor. When volunteers are misunderstood, reprimanded and scolded, they have nowhere to complain, and it is difficult to effectively safeguard their legitimate rights and interests.
Second, independent participation is not active enough. Volunteer service is mainly carried out according to the requirements and tasks at all levels, with strong administrative factors, failure to attract and gather folk resources and social forces, and lack of dynamic folk volunteer organizations, which leads to residents' weak awareness of volunteer service and low enthusiasm for participation.
Third, the service personnel are not professional enough. On the one hand, most volunteers do not have professional service skills, and can only engage in relatively simple jobs that lack professional technical content? Type of mass labor? Voluntary service work; On the other hand, some volunteers with professional skills are actually engaged in non-professional volunteer service.
Fourth, the training mechanism is not perfect. At present, most volunteer service organizations can only complete the unified registration of volunteers, and have not yet established a unified and standardized training mechanism, incentive mechanism, project mechanism and file management system, and the cohesion of volunteer service teams is not strong enough; At the same time, some unregistered volunteers who are also carrying out activities have been underground, free and disorderly for a long time because they have no fixed organization, management, supervision and guidance, which has hindered the in-depth development of volunteer service to some extent.
(2) the development of charity.
First, the administrative color is strong. The development of philanthropy is still dominated by the government. Charitable organizations are too closely linked with governments at all levels and too dependent on the government. Some charitable organizations even leave government departments and are led by government employees or retirees. It is difficult to break through the fixed routine of government work, its organizational structure, management ideas and concepts have not been perfected and innovated for a long time, and its lack of professional talents and low skills in organizing charitable activities have hindered its development to some extent. At present, XXX charities in the city are managed by the civil affairs department staff part-time. Due to limited energy, they only carry out routine charity activities every year, and the annual donation amount is less than XXX million yuan (excluding the special donation for epidemic prevention and control). In the meantime, what else? Being an athlete and a referee? problem
Second, the policy is not clear enough. The supervision of charitable organizations is mostly administrative supervision, and the self-discipline mechanism of the industry has not been established and improved, and there is a lack of standardized supervision over the use of donated funds and materials and specific punishment measures for violations; The public's enthusiasm for the supervision of charitable organizations has not been aroused. Except for some donors and a few enthusiastic social groups, the public generally lacks interest in the normal work of charitable organizations, and their enthusiasm for actively participating in supervision is not high, resulting in charitable organizations not being supervised by the news media and the public. At the same time, a complete charity work system has not yet been formed, such as? The identification of charitable organizations and the filing of charitable public fundraising plans? And so on, there is only the guidance of the matter, and there is no policy document that clearly stipulates the specific process. Grassroots people generally reflect that their understanding of charity work is not comprehensive enough, and their natural support is not enough.
Third, there is a lack of public trust. On the one hand? Official? Background, administrative means and sometimes negative news reduce the credibility of a single charity organization and the public's support for the whole charity; At the same time, because donors are unwilling to use their donated funds for the management and operation of charitable organizations, some charitable organizations may use non-public information, some public information or even? Making false accounts? The behavior of. On the other hand, some charitable organizations lack the necessary internal supervision and auditing mechanism, and the decision-making power is often concentrated in the hands of a few people, which leads to an imbalance in the internal structure and system of charitable organizations. Become a decoration? Therefore, a few charitable organizations sometimes make some wrong decisions that violate the charitable purpose and the wishes of donors, and they are arbitrary in the use of charitable donations, and may even occupy and misappropriate donated funds and materials. In addition, now that the network is developed, a little negative news may be in a very short time? Spread throughout the country? The credibility and efficiency of charitable organizations are often questioned.
Fourth, the sources of funds are limited. The general concept of charity has not yet formed. Except for special periods and special events, people are not enthusiastic about understanding charitable organizations and participating in charitable donations. It is understood that at present, the main sources of donation income of most charitable organizations are the sponsorship of enterprises and institutions (organizations), donations from internal staff or relatives of charitable organizations, and administrative donations. Without fully mobilizing the enthusiasm of the people to donate, it is difficult to widely absorb social charitable resources, and there is also a lack of organizational experience and practical actions in diversified fundraising methods such as charity bazaars and charity performances. At present, among XXX charitable organizations in the city, only XXX receives donations with an annual income of one million.
Fifth, the limitation of management funds. The Charity Law and the Provisions on Annual Expenditure and Management Expenses of Charitable Organizations for Charitable Activities clearly point out that? The annual management expenses of foundations (social organizations and social service organizations) qualified for public fundraising in charitable organizations shall not exceed 10% (13%) of the total expenditure of the current year? , do not have the qualification of public fundraising, the annual management fee shall not be higher than 20% of the total expenditure of the year, and set the lower limit of 200 thousand yuan. To make matters worse for some small charitable organizations, they are not qualified to raise money publicly because of the limited donations they receive every year. Cost-effective? . For example, according to the total annual expenditure of 2 million yuan, the maximum annual management fee is 200,000 yuan (260,000 yuan) if it meets the conditions of public offering, and 400,000 yuan if it does not meet the conditions of public offering. At present, among XXX charitable organizations in the city, only XXX charitable associations are eligible for public fundraising, accounting for XXX%.
(3) Developing social work.
First, I don't know. Most people don't know? Social worker? What is the job, what are the requirements, or? Social worker? Misunderstood as? Volunteer? , or one-sided understanding? Community worker? , or simply understood as? People with professional qualification certificates for social workers? Even some people engaged in social work can't tell their identities.
Second, lack of support. On the one hand, social work posts are underdeveloped. Some institutions and institutions that undertake social management and public service functions have not set up special social work posts, and it is not clearly stipulated that employees in relevant posts should have a professional background in social work. Some have set up social work posts, but there are some phenomena such as mismatched posts and unclear responsibilities. On the other hand, the government buys less social work services, and the social work institutions are small, so it is difficult to form close ties with communities, social organizations and volunteers. Social work institutions are hard to survive, and social workers are untrained.
The third is uneven distribution. In terms of geographical distribution, social workers are mainly concentrated in cities, but there are fewer social workers in rural areas with large population and vast territory; From the perspective of job distribution, social workers are mostly concentrated in institutions and institutions, and fewer people work in social organizations; From the business field, most social workers are engaged in social welfare, social assistance, health, community building and so on, and rarely engage in medical care, justice, education, marriage and family.
Fourth, there are not many talents. The total number of social work practitioners is small, most of them have not received systematic social work professional education, and there are basically no professional graduates. Although they advocate taking the professional level examination of social workers every year, the passing rate is not high, which affects the professionalization process of social workers to some extent.
Fifth, the incentives are not enough. In recent years, a number of policy documents have been issued, a talent introduction and incentive mechanism has been established, care measures for full-time community workers have been put forward, and a post subsidy of 200- 1000 yuan has been clearly given to community social workers who have obtained certificates. However, the introduction and reward of social workers are not clear enough, there is no corresponding subsidy for community social workers who have not obtained certificates and social workers who do not work or belong to the community, and a unified and standardized examination subsidy mechanism has not been established. Social workers generally have low incomes and are not attractive to their careers.
Third,? Fourteen or five? Planning suggestion (1) Voluntary service development.
First, the detailed implementation rules were issued. Improve the system of identification, assessment, encouragement and commendation, refine the specific measures to strengthen support for volunteer service organizations and preferential treatment for volunteer service personnel, and clarify the specific punishment measures for insulting and obstructing volunteer service activities.
The second is to strengthen publicity and guidance. Constantly increase the guidance of public opinion, publicize the spirit of voluntary service, spread the concept of voluntary service, guide people to respect and participate in voluntary service activities, and create a good atmosphere conducive to voluntary service.
The third is to build a strong professional team. Optimize the personnel structure, attract professionals to participate in volunteer service, actively encourage volunteers to participate in various skills training and qualification examinations, jointly arrange service time and tasks, and improve the level of volunteer service.
The fourth is to improve the cultivation mechanism. Strengthen the supervision of volunteer service organizations and volunteers, establish a social evaluation system for volunteer service, do a good job in basic knowledge training and pre-activity professional skills training for volunteers, and explore the establishment of mechanisms such as fund raising, investment guarantee and personal insurance for volunteer service.
(2) the development of charity.
The first is to abandon the administrative color. Break the operation mode of some existing charitable organizations and promote? Will the government be separated? It is clear that charitable organizations and administrative organs are not allowed to serve concurrently, and the leadership positions such as president, vice president and secretary general are not allowed to be held by current public officials, so as to cultivate more charitable subjects.
The second is to improve the legal system. Issue relevant documents, clarify specific procedures such as the identification of charitable organizations and the filing of charitable public fundraising plans, standardize the use of charitable funds, strengthen self-supervision and external supervision of charitable organizations, establish an evaluation system for charitable organizations, and report and rectify various problems in a timely manner.
The third is to strengthen supervision and supervision. Strictly implement the information disclosure system of charitable organizations and improve it? Led by the civil affairs department, with extensive social participation and self-discipline within the organization? Establish a diversified supervision system to comprehensively supervise the collection, management, use and value-added activities of donations and materials, and improve the public's trust in charitable organizations.
The fourth is to increase publicity. Take various forms to actively publicize the significance and effectiveness of charity activities, carry forward the spirit of charity, create a strong charity culture atmosphere, expand the social influence of charity, guide people to consciously participate in charity activities, actively support the development of charity, and actively participate in social supervision.
The fifth is to unify the funding standards. Unify the proportion of the annual management expenses of charitable organizations with and without public fundraising qualifications to the total annual expenditure (still different proportions are determined according to the net assets at the end of last year), guide charitable organizations to actively apply for public fundraising qualifications, and promote the development of long-term philanthropy.
(3) Developing social work.
The first is to create a good atmosphere. Make extensive use of various opportunities and occasions, vigorously publicize the responsibility orientation, value significance and achievements of social work, guide the masses to respect social workers and participate in social work activities, and expand the influence and appeal of social work.
The second is to increase support. Introduce plans or implementation opinions, make detailed and clear about further strengthening the establishment, selection and promotion of social work posts, and increase the government's efforts to purchase social work services, so as to increase the proportion of social work posts in rural communities and promote the healthy development of social work institutions and social work talents.
The third is to strengthen team building. Improve the multi-sectoral linkage mechanism, clarify the specific objectives of social work talent construction in various departments, promote all departments and organizations to give play to their own advantages, and vigorously strengthen the construction of social work professionals in their own systems and fields.
The fourth is to improve the incentive system. Adhere to the combination of material incentives and spiritual incentives, increase talent introduction and incentives, encourage more social workers to sign up for professional level examinations, and mobilize the enthusiasm, initiative and creativity of social workers.