It takes 1 hour to register and queue up, 1 hour to do all the tests, but finally less than 3 minutes to communicate with the doctor in the consultation room? Some people will summarize this phenomenon as the masses of medical treatment?113 phenomenon? What do you think about this?
Answer key points
1. Generalize the phenomenon, give a negative evaluation
? Queuing for an hour, checking for an hour, visiting the doctor for 3 minutes ?
Behind the helpless facts is the problem of shortage of medical resources and unbalanced distribution of medical resources in China.
2. Analyze the negative impact
(1) Shorten the time of each patient's visit to the doctor, although in the macro-improvement of the efficiency of the visit, the doctor and the patient can not be fully communicated with, affecting the therapeutic effect. (2) Some patients will think that doctors do not pay attention to their own conditions, not the doctor in the doctor but the machine in the doctor, further deteriorating the doctor-patient relationship. (3) Doctors are overloaded with work for a long period of time, which affects the quality of their medical services and is not conducive to improving their motivation. (4) Excessive checkups increase the medical burden on patients.
3. Analyze the reasons
(1) It is true that there are some doctors who have a bad attitude, short consultation time, and end the consultation without solving the patient's problem, but the vast majority of doctors are not hasty to see the patient, but the task is too heavy. (2) People do not trust the medical level of primary health care structures and go to large hospitals regardless of the seriousness of the illness, leading to overcrowding in large hospitals and the phenomenon of long queues but short consultation time. (3) Nowadays, the relationship between doctors and patients is tense, in order to avoid the phenomenon of misdiagnosis and omission of diagnosis, and to reduce unnecessary medical disputes, some doctors require patients to do a comprehensive examination in order to record the process of medical treatment, and to carry out defensive examinations. The defense checkups.
4. Countermeasures
(1) Actively implement the hierarchical diagnosis and treatment system, and advocate? primary first diagnosis, two-way referral? Difficulty in seeing a doctor? The problem of difficult access to medical care is alleviated. (2) Strengthening primary medical care capacity building. Strengthen the training of primary medical personnel and encourage the sinking of high-quality talents. At the same time, increase the investment in equipment and improve the hardware level of primary medical structures, so as to comprehensively improve the medical capacity of primary medical structures. (3) Each hospital can promote the implementation of general outpatient full appointment service by utilizing Internet+ and artificial intelligence on the basis of mature specialist outpatient full appointment, so that patients only need to come to register and pay for consultation during the appointment time, and on-site registered patients can join various appointment time slots at any time, so as to reduce the waiting time of patients and avoid on-site strandedness, and at the same time, limit the source of additional numbers per day, so as to ensure the time of patients' consultation and improve the quality of consultation. (4) Strengthen the construction of medical ethics and medical style, while strengthening the implementation of medical fee-control policies, and resolutely combat hospitals? Excessive examination? phenomenon. (5) Increase the government's investment in the medical field, to enhance the total amount of medical resources in China and the number of people to meet the people's medical needs, while strengthening publicity and guidance to improve the doctor-patient relationship.
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