Speculation of the will of the boss is unlikely, the management of the city are deep, you work for a month can be speculated, then he still mixed what strength? The scientific approach is: the boss is a company shareholder or legal person, that he really wants to reform the company, because the company is his own, of course he wants to be efficient. But because you are a front-line customer service staff, and come to the company for a short period of time, the company is not familiar with the business situation, so it is not suitable to put forward specific reform programs. However, if you make suggestions from the perspective of the front-line customer service, you suggest that the customer service staff assessment indicators Human Resources Department to be developed, such as from the complaint rate Customer Satisfaction and other indicators to assess, and wages linked. From the perspective of the company's management, it is recommended that he find a CEO for six months to solve the company's current problems, and if they can not be solved, the boss will be another please.
If the old man has been the role of CEO, that is, in the company does not have a large stake in the shareholders hired to manage the company, you point out all sorts of faults, so that the old man feels that you are blaming him for the management of the management did not do a good job, and he is worried that you point out too many faults will affect his career, but on the contrary, you are unfavorable.
This situation you do your job, pretend nothing happened, accumulate experience. After all, over the supervisor directly and the boss to report is not a standardized process, your direct supervisor will have a comment on you later.