Q: There is no response or action on the operation key.
Solution 1: If the indicator light of the controller is not on, check whether the AC input voltage and power cord plug are in place, fuse and check the controller, or cut off the power supply and re-energize;
Solution 2: If the indicator light of the controller will light up, you can check the manual controller, patch cord and controller, or use software to check the system to reset before operation (according to the relevant system instructions);
Q: Abnormal sound.
Solution 1: If the push rod itself produces abnormal sound, it is recommended to check whether the electromagnetic sound of the movement is loud, the bearing sound is loud, or the worm bevel gear is not well engaged, and the external force hits the motor, resulting in abnormal sound, abnormal sound of the torsion spring, knocking on the tube, wiping the tube, etc.
Solution 2: Abnormal sound caused by improper use, check whether the pin shaft is improperly selected, interference causes abnormal sound, and the center deviation of the push rod before and after installation is large;
Solution 3: the customer's own structure produces abnormal sound.
Q: Synchronization exception
Solution 1: There is an error in the display of the hand controller, so it is suggested to power off or power on to retest or enter the system reset test; Check whether the corresponding control line plug is inserted in place (E07 M 1 control abnormal, E08 M2 control abnormal), check whether the connecting line is connected in place, and the corresponding control push rod and controller; Or replace the push rod insertion control;
Solution 2: If it is not displayed on the hand controller, it is recommended to check whether the AC input power supply and power cord plugs are plugged into place or the controller, or turn off the power supply and re-energize;
In fact, the problem of electric putter is multifaceted, so we should be good at analysis and study it carefully. If it can't be solved, don't disassemble it. It's best to find a manufacturer to solve their after-sales problem. This is about how important it is to cooperate with a manufacturer with high product quality and good after-sales service.