In life, many places will use the letter of commitment, the letter of commitment is the promisor of the offerer's offer of full consent to the meaning of the offer, expressed in writing. Still clueless about the letter of commitment? The following is a letter of commitment to bidding services that I have organized for you, for reference only, you take a look at it.
Bidding Service Commitment 1Bidding Commitment To: **People's Hospital
The company fully responds to the **People's Hospital New Town Branch 1300t/d wastewater treatment project construction bidding documents, bid evaluation methods and bidding Q&A and all other documents and requirements, the project such as contracted by my company won the bid, my company would like to make the following solemn commitment:
1, Project quality: to ensure that the qualified grade; if the completion of the acceptance does not meet the qualified grade, voluntarily deducted 2% of the settlement price of the project as liquidated damages.
2, the duration: to ensure the completion of months. Because of our reasons for delaying the construction period voluntarily accept the total cost of the contract 0.1 ‰ / day of the fine, the total amount of fine does not exceed 5% of the total cost of the contract. If the total construction period is delayed for more than 20 calendar days due to our reasons, you may terminate the contract unilaterally and replace the construction unit after the approval of higher authorities.
3, safety and civilized construction: to ensure that no general and above safety accidents, civilized construction, to ** provisions of the civilized site of the qualified standard.
4. After checking, the bill of quantities provided by your organization has included all the construction contents stipulated in the bidding documents, and the quantities of works have been verified to be correct. Our company promises: if we win the bid, we will sign the construction contract according to the provisions of the bidding documents; if there are wrong items and omissions, all the responsibility by our company.
5. If our company wins the bid, we promise to go through the relevant filing procedures and pay the construction project transaction service fee according to the requirements of the municipal transaction center.
This commitment
Commitment unit (official seal):
Legal representative (signature):
Year Month
Bidding service commitment 2With years of experience and ability gradually accumulated for the government agencies to serve, we have always followed the principle of customer first, quality first, service priority, relying on our unique regional conditions and more perfect software and hardware. We rely on our unique regional conditions and more perfect software and hardware facilities to protect and meet the needs of customers.
First, if this time to win the bid again, we will continue to give play to our many years of provincial and municipal government agencies, institutions and organizations to serve the advantages and experience, and further use of the provincial authorities around the regional advantages (I plant from the provincial authorities and many other institutions only a few minutes), positive, proactive, enthusiastic and give priority to good service to ensure that the customer's request for timely delivery, to maintain our credibility. Timely delivery, to maintain our reputation.
Second, we have the following several safeguards to meet customer needs:
1, we have a team of more than 60% of management personnel with college education and more than 90% of the production line staff with advanced industrial skills, to ensure that our efficient, high-quality service can be put into practice.
2, we have six dedicated business telephone service contact, telephone number;
3, there are a number of years of service in the institutions experienced, high-quality full-time business personnel (each equipped with a cell phone can be contacted twenty-four hours a day), a variety of large and small business can ensure timely door-to-door free service.
20xx year x month x day
Bidding Service Commitment 3To: ______ Limited
According to your bidding number for ______ ____________ project bidding invitation to make the following after-sales service commitment to the project:
1, Quality Assurance: our company to ensure that the products bid on this are For manufacturers of the original packaging, in line with the National Quality Certification Center 3C certification standards, to provide product technical information (including product catalogs, instruction manuals, certificates of conformity and use of the guide);
2, supply and installation time and technical training: Our Division in the tender procurement if the bid is successful, in the receipt of the notice of award of the two working days after the signing of the procurement contract with the user, and in three working days to the user to provide Goods and installation. And provide all the products are responsible for free delivery, installation, commissioning, until the normal operation of the equipment. At the same time, my company is also responsible for training the user to use the equipment operation and simple maintenance, and the user signed an after-sales service agreement to protect the interests of users.
3, the warranty period: my company on the bidding for the supply of all products provided within the validity period, together with accessories door-to-door warranty of three years, to provide door-to-door service, without the user to send repair, and to provide lifelong technical service support, and maintenance. Consumables during the use of equipment are supplied at the most favorable prices in the market, do not charge for door-to-door service and so on.
4, response time: my company on this tender supply validity of all products provided, adhere to the regular return visit every month, tour inspection and maintenance to extend the life of the machine. Warranty period, if the product fails, I received the user repair information, Fuzhou City, the user within 2 hours to arrive at the maintenance site and in place to repair, outside the city user within 4 hours to arrive at the maintenance site and in place to repair, repair within 8 hours. Special circumstances within 12 hours can not be repaired, our company will provide spare equipment to the user to use free of charge. Warranty period due to equipment performance failures overhaul many times still can not be used normally, our company will replace the new equipment free of charge. In excess of the warranty period, if the product fails, my company can send a technician to the door free of charge, such as the need to replace parts, accessories are supplied at the most favorable prices in the market.
5, service hours: the bidding for the supply of all products provided within the validity period, the company insists on 7 days a week, 24 working hours a day, round-the-clock service.
6, I guarantee that all the consumable materials provided by the company are original and genuine, never provide alternative brands of consumables or fake and shoddy consumables to ensure the good operation of the equipment.
Bidder: ______ Limited
Bidder's Representative (Signature): _________
Date: ___, 20___
Bidding Service Commitment 41, we promise: our company actively cooperate with the contractor, and do a good job coordinating with other units of the construction unit.
2, our commitment: on behalf of the maintenance period on behalf of the maintenance unit to determine the project manager and contact phone number, so that both parties can communicate in a timely manner; such as changes, should be promptly notified to the contracting authority. If the project manager of the maintenance unit does not work well or can not work well with the construction unit, the contractor has the right to request the shortlisted unit to replace the project manager.
3, our commitment: outside the unit proposed to move the line or migration of fiber optic cables, our company full negotiation and organization and implementation.
4, our commitment: safety, civilized construction, keep the construction site clean. In the daily maintenance work, strictly abide by the selection of the party's safety construction rules. Involved in the selection of the party's computer room equipment, there should be the presence of the selection of the party to cooperate in order to implement, to ensure the safety of the selection of the party's equipment.
5, our commitment: the specific service requirements to the maintenance company and the inviter of the contract signed by the contract, the supplementary agreement shall prevail.
6, we promise: for the selection of the organization's design review, cutover and engineering acceptance work, the successful party must send staff to participate in the whole process.
7, we promise: the selected party shall be responsible for and resolve its maintenance personnel in the maintenance of the project in the process of accommodation, transportation, communication and to ensure their personal safety.
8, our commitment: our company to participate in the maintenance of the personal safety of the personnel, the safety of the vehicle are responsible for our company.
9, our commitment: our maintenance personnel need to enter the room for routine inspection or troubleshooting, strictly comply with the competition side of the relevant provisions of the management of the room. If we make the business affected during the construction, we will be assessed according to the fault.
10, we promise: when a major failure occurs, we unconditionally and free of charge to cooperate with the competition side to participate in the call of resources.
11, our commitment: to ensure the quality of maintenance, if necessary, our company is willing to actively participate in and assist your company's fiber optic cable line engineering design review, focusing on the review of the design documents are in line with the relevant engineering design specifications, reflecting the development of business, the project to meet the age of the appropriate, whether it is easy to carry out normal maintenance, and whether it is able to ensure the safe operation of the communications network.
12, our commitment: due to the transmission network cable has more fiber splice points to connect to the base station along the way, and fiber splice points are more dispersed, in order to protect these fiber splice points of the cable line safety and smooth communications, our company promises to quickly familiarize with the location of the fiber splice nodes and fiber core distribution, specifically the establishment of a split-fiber database, and will be included in the lot of key alert area, more than 6 times a month tour. For the fault repair, our company will take "first rush, and then repair" repair policy, the use of fiber optic cold fusion splicing technology or emergency repair means, the failure of the fiber core for temporary emergency rush.
13, our commitment: after the transfer of the new line, will be timely on the line to conduct a comprehensive census of the quality of the project will be left behind after the mapping, summary, to the branch to submit a written census report and rectification program, and actively cooperate with the implementation of rectification.
14, our commitment: the Telecom Company's fiber optic cable lines to protect the line of publicity, for the line to do a good job of basic protection, in the maintenance work on behalf of the maintenance work to maintain the reputation and brand of Unicom, to improve Unicom fiber optic cable lines in the community's visibility. Bidding unit: Henan Xintian Communication Information Network Co.
Authorized agent:
Date: December 3, 20xx
Bidding Service Commitment 5A service commitment
1. To ensure compliance with the bidder's co-ordination of the scheduling, fully cooperate with the supervision unit of the supervision work.
2. After winning the bid, I promise not to subcontract or subcontract other units in any form.
3. After we won the bid, the project manager will be on-site no less than five working days per week. Unexcused absences of 50 yuan a day, deducted from the project.
Second, the contract performance bond on the wages of migrant workers to ensure the commitment
1. I unit in the previous construction projects to ensure that the wages of migrant workers, there is no delinquency or withholding of wages of migrant workers occurred.
2. I unit after winning the bid to ensure that the full amount deposited into the contract performance bond 10%.
3. I unit in the contracting project, if there is a phenomenon of arrears of wages of migrant workers, can be from the bidder from the contract performance security deposit, the first to be allocated to the use of wages of migrant workers.
Third, the quality assurance commitment
1. I unit construction of the project quality of a one-time up to acceptance, such as up to acceptance, is willing to calculate the cost of deducting 5% as compensation to the bidder, and gratuitous reworking to reach a qualified.
2. Quality warranty period: the contract signed quality warranty period, the warranty period is extended for another 90 days
Fourth, the security commitment
Establishment of a sound production safety leadership institutions and management system, the implementation of the "safety first, prevention first, comprehensive governance
V. Commitment to the duration
Completion of the work task according to the agreed contractual duration, delayed by one day of the duration of the deduction of 1% of the contract price.
Six, return visit commitment
User first, quality first, quality for credibility, credibility for development, I unit ad hoc return visit telephone, and tracking bidders timely service.
Seven, the project proposed builder, to ensure that there is no other construction projects, if the bidder query there is a construction project, we regarded as abandonment of the bid.
Bidding Service Commitment 6Quality assurance measures, training programs, after-sales service content and commitment
Quality assurance measures:
1, raw material procurement strict quality control, to eliminate unqualified materials into the factory.
2, machine tool manufacturing is strictly in accordance with the implementation of quality management system certification to ensure that each piece of processed products qualified and high quality.
3, the machine tool factory strictly check the precision of the machine tool, noise, electrical components to ensure that each one is a high-quality products.
4, do a good job of the user's pre-sale, sale, after-sales service, close cooperation with the guidance of users.
5, regular visits to the user to ensure that the machine tool does not appear in the process of any quality problems, in principle, every six months for the customer regular door-to-door service.
6, machine tool quality free warranty period of 2 years.
Training programs:
1, regular training courses.
2, at any time to come to the factory training.
3, for this project, our factory can send technical engineers to the customer site training respectively, to improve the efficiency of the service, customer convenience. Let the batch of equipment as soon as possible for the teaching service.
The content of after-sales service and commitment:
1. Maintenance personnel are highly skilled technical personnel, to ensure that in the guidance of the user to use, debugging, maintenance process in a timely and accurate judgment and solve the problem of the machine tool, do not leave a tail.
2. 1 hour after receiving the user's fax to return to the user's phone in a timely manner, to understand the analysis of the problem and the use of the situation. If you need to go to the scene to guide or repair the machine, to ensure that 1 working day to the user to solve the problem.
3, the machine to the user, the after-sales service personnel to do not train the user can not leave, machine tool debugging is not good can not leave, machine tool maintenance can not leave without solving the problem, the user can not leave the machine tool debugging or maintenance is not satisfied.
4, the service process to do a good job of the user each machine tool files, timely cooperation with the user to do a good job of regular maintenance of the machine tool.
5, the warranty period to provide services free of charge, after the warranty period to charge the cost of spare parts, labor costs are not calculated.
Bidding Service Commitment 7To: ____________
______ (hereinafter referred to as our) in the ____________ project bidding, if we are fortunate enough to win the bidding, thank you very much to the jury and the construction unit's trust in the construction and construction of the project in the process of the construction of the project, in addition to our response to the bidding documents of all . Terms and performance of the contract content, and the project after-sales service to make the following commitments:
1, the bidding products are state provisions of the "three packages" range, and ensure that product quality assurance period is not less than the "three packages" provisions; quality assurance period of the commitment is better than the state "three packages" provisions, according to the supplier's actual commitment to the implementation of;
2, the bidding products have a professional after-sales service organization, and will be clearly explained in the bidding documents, and will be in the Bidding documents to be clearly explained, and accompanied by the manufacturer's after-sales service commitment;
3, after the completion of the project, we will be responsible for the quality of one year's unpaid warranty, to quality service, to realize our faithful commitment; truly first-class construction, to create a first-class quality of service purposes;
4, we guarantee that in the completion of the project, certified by the relevant departments after 2 Within two working days after the completion of the project, certified by the relevant departments, the bidding party to provide door-to-door "centralized" training services, to ensure that the use of the user in the operation of the product before a full understanding of the performance of the use of specifications; to eliminate the potential for accidents and improve work efficiency;
5, telephone consulting: in the quality of the warranty period to provide technical assistance telephone, to answer the bidding party in the use of the problems encountered in the bidding party in a timely manner for the bidding party to put forward proposals to solve the problem;
6, On-site response:
6.1 After receiving the repair notification, telephone consultation can not be resolved, we promise to arrive at the scene within twenty-four hours to deal with, to ensure that the product works normally;
6.2 can not be resolved within twenty-four hours, will be provided within twenty-four hours to provide spare products, so that the bidding party can be used normally. If the fault is not solved within twenty-four hours, the bidding party has the right to deal with the fault by itself, and the expenses incurred will be deducted from the quality warranty;
6.3 In the event of an emergency repair accident, we will make sure that we can arrive at the scene of the accident immediately after receiving the notification;
6.4 For the quality problems related to safety, we will do so in accordance with the "Regulations on the Management of Quality of Construction Works" and report the problem immediately and take precautionary measures in time. report and take preventive measures in time.
7, the warranty period outside the service commitment: after the quality assurance period, we also provide free telephone consulting services, and commitment to provide products door-to-door maintenance services;
8, such as bidding for product upgrades, updates, replacements, maintenance and other needs, we are committed to providing after-sales service at a favorable price.
The above is our after-sales service commitment to the project, if we can not meet the requirements of the Party and our commitment to the standard, in the after-sales service to the bidding party to cause huge losses, we are willing to be subject to laws and regulations to penalize; bear the resulting responsibility, and compensation for all the economic losses caused by this.
Commitment unit: ______ Company
Authorized representative:
Date: ___20___ month
Bidding Service Commitment 8Z Property Services Limited:
We have received the invitation to bid and all the documents, in a detailed understanding of all the circumstances of the project and the invitation to bid in detail after the detailed content of the invitation to bid we decide to participate in the tender and confirm the following:
I. We are capable of completing:
all construction contents of the daily cleaning project of Golden Home with high efficiency and quality according to the time required by you;
II. We are clear about and accept to sign the contract according to the awarded price after winning the tender;
III. We are clear about your right to choose any offer;
IV. We are aware of the fact that all the documents and contents provided by us are true and we are willing to bear all the consequences caused by inaccuracies;
v. Our time of entry and completion is within seven days of notification (signed contract);
vi. We guarantee to arrive at the site within 24 hours of notification of the maintenance and to complete the work within eight hours;
vii. We are authorized the person-in-charge of this bidding is: zz Tel: XXXX123;
viii.Our bid price is shown in the quotation form;
Other supplementary matters:
Signature of company's legal representative:
Company's full name: (company's seal):
XX Year, X Month, X Day
Bidding Service Commitment 9According to your proposal for the June 20, 20xx YXCZ20xx-YD-G001 bidding project, we make the following product quality commitment to the project:
1, the products are all original and genuine products of the manufacturers:
We promise to provide the following quality assurance and assume the corresponding legal responsibility:
1, the products provided are brand new
1, to provide products are new, in line with national quality standards, China's relevant departments with complete formalities, with the manufacturer's quality assurance certificate (or certificate of conformity) of the product;
2, to provide products in line with the commitment to the offer documents and the contract signed by the technical requirements;
3, to ensure that "the offer product service commitment" all the contents of the satisfaction;
3, to ensure that "offer product service commitment" all content of the Meet;
4, if we have a deal, to ensure that the products sent for inspection in line with the requirements of the bidding documents and national or industry standards, if there is a discrepancy, then give up the deal, and bear the corresponding responsibility.
2, warranty period, scope, warranty conditions
Our company provides host quality warranty for two years, the compressor warranty period of three years. In the warranty period, found that the quality of the problem, our company is responsible for the repair, replacement, and all the costs incurred by our company is responsible for: such as improper use of the problems caused by our company is responsible for repairing, and only charge the cost of materials.
3, the quality of the problem:
warranty period, our company to ensure that at least 12 times a year the regular inspection and maintenance (regular inspection of the contents of the attached table), and make a good record: in addition to force majeure and the responsibility of the use of the party, the cost of the full borne by the company. Warranty period product quality by the authority identified as not meeting the quality requirements, according to the contract agreement to assume responsibility for breach of contract. Our company will establish a perfect maintenance guarantee file, to provide users with consulting services.
1, the company provides immediate response service, the supply side of the service instruction information according to the supply side requirements within 24 hours to respond to in place.
2, timely provision of non-equipment caused by the quality of its own other accidental failure.
3, in the warranty period, where the equipment in the unpacking inspection, installation and commissioning, equipment commissioning and operation of the equipment found in the process of quality problems, the implementation of package repair, package replacement, package return, until the product meets the quality requirements. Bear the repair, exchange, return all costs incurred and the buyer's direct economic losses.
4, free of charge is responsible for the repair and replacement of any equipment due to their own quality problems caused by damage and failure. After repair, we will report in duplicate to the user, including the cause of the failure, the solution, the time required to complete the repair and return to normal operation date.
5. At the end of the warranty period, our engineers and the user's representative will carry out another test on the unit, and any faults will be solved by us free of charge and recognized by the user.
4, after-sales service contact
Dongguan Zhengxu New Energy Equipment Technology Co.
Responsible for: Chen Xiangjun
Contact:
5, other
After-sales service commitment
1, There are legal, recognized by the manufacturer's sales channels, the goods provided to ensure that the new original genuine, and get the manufacturer to provide in mainland China standard technical support and after-sales service.
2, the terms of the contract, the direction of payment to respond to all.
3, the use of units to provide technical training and maintenance of general knowledge training.
4, to provide a complete set of engineering system "warranty service", and warranty period to provide "quarterly" maintenance of equipment (including pressure system testing, water temperature testing, electronic control system testing, air circulation system testing, water supply system testing). etc.).
5, the equipment into operation, the warranty period of the whole set of engineering failures free of charge, and provide free maintenance; to the most favorable price supply of the required spare parts and supplies, free of service charges.
6, maintenance response time: after receiving the failure of the notification must be within 24 hours to make a reply, the general problem within 48 hours to solve, such as in the case of major problems or other temporary problems can not be quickly resolved within a week to solve the problem.
7, spare parts, spare parts: the company has a sufficient number of commonly used spare parts, to deal with a variety of general failures in a timely manner, the company has an after-sales service center, the urgent need for spare parts, spare parts can be reached within 24 hours on site.
8, my company has established and improved a complete set of perfect after-sales service system and service procedures, and equipped with professional technicians to ensure that the entire after-sales service can be timely and comprehensive implementation.
Bidding Service Commitment 10Valid business license number of the commissioner's enterprise: xx
Address: No. 31-5, Yanquan Road, xx City
Economic nature: xx Limited Liability Company
Registered capital: xx million yuan
Business mode: production, sales
Scope of business: standard parts, hardware and electrical appliances, Mechanical equipment sales, production
Project Name:
Project No.
Bidder:
Date:
Bidding Service Commitment 11I. Progress Control
According to the bidding commitment to the design period, scientific and reasonable arrangements for design progress. According to the design program, design approval documents for the expansion of the preliminary design and estimates of various specialties. Led by the project leader, each professional design leader, and together with the water supply and drainage, electrical designers repeatedly communicate, gradually deepen and refine the design. Each professional work according to professional norms, standards, respectively, calculation, drawing, during which each professional work should be coordinated by the project manager to cooperate and communicate with each other. Proofreading, drawing stage, the professional drawings should be carried out separately "proofreading → modification → countersigning → audit → modification → quality rating → validation → the process of drawing.
In order to ensure that the design work is completed on time and with high quality, our company will reasonably transfer the design professionals involved in the project to ensure that the designers have enough time to complete the project design work. The professionals will be under the unified coordination of the project manager, under the guidance of the company's technical director, project manager and professional manager to design carefully and complete the project as scheduled. Our company promises that the construction drawings design 30 calendar days.
Second, the design of quality control
1, the design depth in strict accordance with the Ministry of Construction issued the "depth of the preparation of construction drawings and design documents.
2, design project management requirements:
(1) by the national registered architect as the project manager, the person in charge of the various professions in line with the requirements of the bidding documents for the design of the person in charge of the professional and school review work.
(2) The basic design information, design principles and technical decisions need to be reviewed by the chief architect before making drawings.
(3) Significant changes in design during the construction process and modification of the content of the plan or technical changes caused by external conditions shall be submitted to the chief architect for review.
3, the signing of the design documents and requirements: the design documents should be carefully through the two schools (self-college, mutual school), the second review system, should be done between the various professional countersigning.
4, the whole process of quality control:
(1) construction drawings design stage: technical preparation, contact with each other, the professional trades mutual information, calculation, drawing, proofreading, review, finished product inspection, printing and delivery, archiving.
(2) with the construction acceptance summary stage: technical briefing, construction cooperation, return visit summary.
Bidding Service Commitment 12To XXXX:
The company's full response to the construction of the project bidding documents, bid evaluation methods and bidding Q&A and all the contents of the documents and requirements of the project such as contracted by my company won the bid, my company would like to make the following solemn commitment:
1, the quality of the project: to ensure that a qualified grade; if the completion of the acceptance does not reach a qualified grade, the project settlement price will be deducted voluntarily. Voluntary deduction of 2% of the settlement price of the project as liquidated damages.
2, construction period: to ensure the completion of months. Because of our reasons for delaying the construction period voluntarily accept the contract total cost of 0.1 ‰ / day of the fine, the total amount of fines does not exceed 5% of the total cost of the contract. If the total construction period is delayed for more than 20 calendar days due to our reasons, you may terminate the contract unilaterally and replace the construction unit after the approval of higher authorities.
3, safety and civilized construction: to ensure that no general and above safety accidents, civilized construction of Zhongshan City, the provisions of civilized site of the qualified standard.
4, the registered constructor and the site management personnel listed in the tender to ensure that the post, otherwise 500 yuan / (people.) to the contractor to pay default. Day) to the contractor to pay liquidated damages.
5, the project warranty period in accordance with the bidding documents of the project Article paragraph.
6, after checking, the bill of quantities provided by your unit has included all the construction content specified in the tender documents, the amount of work is also verified. My company promises: if my company won the bid, according to the provisions of the bidding documents to sign the construction contract; if there are wrong items and omissions, all the responsibility by my company.
7, such as our company won the bid, to ensure that in accordance with the requirements of the Municipal Transaction Center for the relevant record-keeping procedures and pay the construction project transaction service fees. After-sales service commitment:
1, there are legal, recognized by the manufacturer's sales channels, the goods provided to ensure that the new original genuine, and get the manufacturer to provide in mainland China standard technical support and after-sales service.
2, to the contract terms, the direction of payment to respond to all.
3, the use of units to provide technical training and maintenance of general knowledge training.
4, to provide a complete set of engineering system "warranty service", and warranty period to provide "quarterly" equipment maintenance (including pressure system testing, water temperature testing, electronic control system testing, air circulation system testing, water supply system testing, etc.).
5, the equipment into operation, the warranty period of the whole set of engineering failures free of charge, and provide free maintenance; the supply of spare parts and consumables at the most favorable prices, free of service charges.
6, maintenance response time: after receiving the failure of the notification must be within twenty-four hours to make a reply, the general problem within forty-eight hours to solve, such as in the case of major problems or other temporary no way to quickly solve the problem within a week.
7, spare parts, spare parts: the company has a sufficient number of commonly used spare parts, to deal with a variety of general failures in a timely manner, the company has an after-sales service center, the urgent need for spare parts, spare parts can be reached within twenty-four hours on the scene.
8, my company has established a complete set of perfect after-sales service system and service procedures, and equipped with professional technicians to ensure that the entire after-sales service can be timely and comprehensive implementation.
Bidder: ______ Limited
Bidder's Representative (Signature):
Date: ___, 20___
Bidding Service Commitment 14______ Limited
______ (hereinafter referred to as we) in the bidding for the project of ____________, if We are fortunate to win the bid, very grateful to the jury and the construction unit's trust, in the construction and construction of the project, in addition to our response to all the terms of the bidding documents and performance of the contract content, and after-sales service of the project to make the following commitments:
1, bidding for the products belong to the national provisions of the "three packages" range, and ensure that Product quality assurance period is not less than "three packages" provisions.
2, the bidding product has a professional after-sales service organization, and will be clearly stated in the bidding documents.
3, after the completion of the project, we will be responsible for the quality of the project for one year of free warranty, quality service, to realize our faithful commitment; truly first-class construction, to create a first-class quality of service purposes.
4, we guarantee that the completion of the project, the relevant departments certified within two working days after the bidding party to provide door-to-door "centralized" training services to ensure that the use of the user in the operation of the product before a full understanding of the performance of the use of specifications; to eliminate accidents and hidden dangers, and improve work efficiency.
5, telephone consulting: in the quality of the warranty period to provide technical assistance telephone, to answer the bidder in the use of the problems encountered in a timely manner for the bidder to put forward proposals to solve the problem.
6, on-site response:
(1) we received the repair notice, telephone consultation can not be resolved, we promise to arrive at the scene within 24 hours to deal with, to ensure that the product works properly.
(2) can not be resolved within 24 hours, will provide spare products within 24 hours, so that the bidder can be used normally. If the fault is not resolved within 24 hours, the tenderer has the right to deal with the fault, the costs incurred in the quality warranty deducted.
(3) In the event of an emergency repair accident, we will ensure that we arrive at the scene of the accident immediately after receiving the notification.
(4) For quality problems involving safety, we will report immediately and take precautionary measures in time in accordance with the "Regulations on Quality Management of Construction Works".
7, the warranty period outside the service commitment: after the quality assurance period, we also provide free telephone consulting services, and commitment to provide products door-to-door maintenance services.
8, such as bidding for product upgrades, updates, replacement, maintenance and other needs, we are committed to providing after-sales service at a favorable price.
The above is our after-sales service commitment to the project, if we can not meet the requirements of the Party and our commitment to the standard, in the after-sales service to the bidding party to cause huge losses, we are willing to be subject to laws and regulations to penalize; bear the resulting responsibility, and compensation for all the economic losses caused by this.
Commitment unit:
Date: