Department's Annual Work Summary 1 According to the spirit of the Notice of the County Education Bureau on Doing a Good Job in the Recycling of Some Textbooks in the National Curriculum in the Compulsory Education Stage, this semester, our school earnestly implemented various policies and regulations on textbook recycling, and combined with the actual situation of our school, did a good job in textbook recycling, which improved the efficiency of textbook use. The use work is summarized as follows:
1, the school has set up a special leading working group for textbook recycling, which is arranged by the principal in a unified way and assigned a special person to be responsible for the management and implementation of textbook recycling.
2. Publicize the importance of recycling textbooks to students and parents, cultivate students' excellent moral character of diligence and thrift and ideological style of hard work, enhance students' awareness of protecting the environment and saving resources, and raise the awareness of students, parents and people from all walks of life so that they can consciously support this work.
3. The textbooks recycled this semester include science, music, art and information technology in primary schools. Teaching materials are recycled. At the beginning of the semester, the substitute teachers count the number of textbooks that need to be recycled this semester, collect them from the recycling textbook room, and make use records.
4. After distributing the circulation teaching materials required by each class, the remaining teaching materials are in good condition, which shall be unified by the responsible personnel of the undergraduate course room, classified and preserved, stamped and registered.
5. Teachers are required to manage and protect the circulating teaching materials used at ordinary times, and recycle them at the end of the semester, and special personnel are required to disinfect them so as to standardize their use in the next school year.
6. The person in charge of the circulation teaching material room should report the problems in the work to the leaders in time, and make a phased summary in time.
Chapter II Summary of the Annual Work of the Department Under the leadership of the Dean and the Dean in charge, the medical department takes the patient as the center, takes the overall improvement of medical quality as the theme, takes the establishment of a harmonious doctor-patient relationship as the goal, takes the "three good and one satisfaction" activity as the opportunity, strictly grasps the implementation of medical norms and core systems, and prevents and controls medical hidden dangers from the source, so that all the work of the department can be carried out in an orderly manner. The annual work of the Medical Department in 20xx is summarized as follows:
First, medical quality management
1. Establish and improve the medical quality control system and implement three-level evaluation of hospitals and departments. Medical quality is the core of the hospital, and medical quality control is an important task of the medical department. In view of the problems found in the quality control work in the previous year, the quality control assessment standards of various departments were revised again to make them more effective and operable, and the hospital and department were evaluated in strict accordance with the assessment standards. Praise or reward the good work every month, informed criticism the existing problems, and punish those who fail to rectify the existing problems.
2. Constantly improve the system and strictly implement the system. According to the new "Shaanxi Provincial Hospital Work System and Personnel Responsibilities", the work system and personnel responsibilities of the medical department of our hospital were revised and improved. We have perfected and formulated the neonatal safety management system, the surgical risk assessment system and the related system of prohibiting "two non-activities". Continue to strengthen the implementation of the fifteen core systems, supervise and inspect the implementation of the system from time to time, focus on the implementation of the handover system, the three-level doctor rounds system, the case discussion system, and the first consultation responsibility system, rectify the existing problems within a time limit, and punish those who violate the system according to the relevant hospital systems.
3. Strengthen the spot check of medical records and improve the writing quality of medical records. The medical department regularly assists the quality control department to control the final medical records every month, focusing on checking the connotation, quality and integrity of medical records, including preoperative summary, analysis of illness changes, and medical advice execution records. Through quality control software and in-depth departments, we will focus on monitoring the timeliness of the writing of clinical medical records, the rationality of treatment plans, the effectiveness of informing patients about their illness and the writing quality of three-level rounds, so as to achieve timely discovery, timely feedback and timely correction.
4. Strictly implement the system of medical business rounds, and further standardize medical management. In order to better implement various rules and regulations and ensure the continuity of department supervision, the Medical Department, together with the Quality Control Department, the Nursing Department and the Hospital Sense Department, earnestly implemented medical business rounds, truly made the management and supervision of clinical medical technology departments more comprehensive, solid and precise, gave timely feedback when problems were found, urged departments to rectify within a time limit, and promptly eliminated some medical safety hazards in the bud, further standardized medical management.
Second, medical safety management
1. Strengthen assessment to ensure that the core system is implemented. Whether the medical core system can be implemented is the key to ensure medical safety. Therefore, the Medical Department should strengthen the assessment and inspection of clinicians' mastery of the core system, attend the X meeting of the department, and focus on the implementation of the core system such as the first diagnosis responsibility system, the three-level rounds system and the discussion system for difficult diseases to ensure the implementation of the core system. Organized the first hospital-wide discussion on difficult and critical medical records, and invited Li Hongmei, chief physician of the Affiliated Hospital of Yanda University, to make comments, so as to draw lessons from it and improve the treatment level of difficult and critical patients.
2. Strengthen the notification of illness and attach importance to communication between doctors and patients. It is an effective way to ensure medical safety to ensure that patients and their families have an effective understanding of the evolution and treatment of diseases and eliminate their doubts and opposing emotions. First, strengthen the training of doctor-patient communication skills and enhance the awareness of medical dispute prevention; The second is to strengthen the supervision of the signing and actual notification of informed consent, and focus on the signing of relevant informed consent in the monthly quality control inspection; The third is to announce the hospital complaint telephone number in a prominent position in the ward, so that the problems reflected by patients can be solved in the first time.
3. Go deep into departments and strengthen the supervision of key safety risks. According to the actual situation of our hospital, the medical department registers the key patients in the hospital every day, so as to have a good idea of the inpatients in the hospital. Strictly implement the hospitalization report system, requiring all departments to report the information of difficult and critical patients to the medical department at the first time, implement follow-up management for critical patients, master the patient's condition, diagnosis and treatment, medical record writing quality and emotional state of patients and their families, and focus on supervision if there are medical safety hazards.
Three, strengthen business training and assessment, and constantly improve the level of medical technology.
1. At the beginning of the year, the annual business training and assessment plan was made. Training has been strengthened this year, and centralized training is organized once a month. Clinical department directors take turns to teach, and urge department directors to study with ordinary medical staff. According to the epidemic situation at home and abroad, special trainings on prevention and control of hand, foot and mouth disease and Ebola hemorrhagic fever were organized respectively. In order to achieve the purpose of promoting learning by examination and highlighting practicality, we should conduct an assessment of professional basic knowledge every quarter to strengthen our mastery of this professional knowledge.
2. Organized and held the hospital maternal and child health skills competition, and selected outstanding players to participate in the city's competition. Our team won the second prize of the group, and Tian Yanhua won the first place in the children's insurance group.
3. This year, 1 person went to Shaanxi Provincial Hospital of Traditional Chinese Medicine for further study, more than 40 people participated in various short-term and medium-term X-ray examinations, and 8 interns and advanced students were accepted.
Four, encourage technological innovation, and urge all departments to actively expand new business.
1. Anesthesiology department completed labor analgesia 10 cases, painless abortion 2 10 cases; The maternity department received 6027 person-times, including 27 12 person-times; The reproductive medicine department received 9294 consultations; 762 cases were examined by TCT and 36 cases by biopsy/kloc-0.
2. As of 1 1, the number of outpatient (emergency) consultations reached 29,878, including 2,049 hospitalizations and 453 operations, and the birth was 178 1 person-time.
Five, improve the system, strengthen the management of the issuance of "birth certificate".
As the "first life certificate", birth medical certificate bears more and more social functions and gradually becomes an important legal document. In order to do a good job in the management of the issuance of the Birth Medical Certificate, we have formulated the management system of the Birth Medical Certificate and the responsibilities of the issuer, strictly implemented the separation management of badges, and strengthened supervision and inspection to ensure that there is no problem in the first issuance in our hospital.
Department's annual work summary 3 I. Department's annual work summary (written description)
1, the completion of annual work indicators (subject to the contents of the Department's Comprehensive Target Responsibility Letter);
2. Achievements of department construction;
3. Shortcomings and improvement plans.
Second, the department this year's main medical indicators (in order to fill in)
1, outpatient visits;
2. The number of outpatient operations;
3. Number of people entering (leaving) the hospital;
4. Average stay time;
5. Bed utilization rate;
6, the number of hospitalized surgery cases;
7, critically ill patients rescue success rate;
8. Cure rate;
9. Other inspection or handling workload completed by the department;
10, corresponding workload completed by the medical department;
1 1, other important indicators that the department thinks should be explained.
Each medical department should, according to their own business characteristics, explain the completion of the main business indicators that can fully reflect the work performance of the undergraduate course room this year.
The above indicators are subject to the data reported to the Bureau of Statistics.
Third, the department's new business this year
1. The name of the new business;
2, the name of the new business introduction or innovation personnel;
3. Important parameters, clinical value and significance of new business.
Four, the main teaching tasks undertaken this year and their completion.
1, undergraduate teaching subjects, teaching hours, number of participants;
2. Postgraduate teaching subjects, teaching hours and class attendance;
3. The number of graduate students enrolled this year and the number of graduates;
4. Abstract of this year's graduation thesis (including thesis title, author, tutor and Chinese abstract).
Verb (abbreviation of verb) scientific research status
1, the progress of scientific research projects approved in previous years this year (whether it is completed or not, it should be stated);
2, this year's scientific research projects (indicate the project name, host, funding department and amount);
3, this year's scientific research award-winning projects (indicate the project name, host, award-winning grade, award-winning department);
4. Papers published this year
Sixth, academic exchanges.
1. Participation in international and domestic academic conferences this year
(1) Name of the participant;
(2) the title of the paper or report published by the undergraduate staff at the meeting;
(3) the name of the meeting;
(4) the time from the beginning to the end of the meeting (indicate xx, xx, XX);
(5) meeting place.
2, by the end of the year, undergraduate course room professional club personnel.
(1) Name of the incumbent;
(2) The name of the trade association;
(3) job title;
(4) year of employment.
3, undergraduate course room lectures held this year
(1) Brief introduction of the speaker (name, position, unit);
(2) the name of the lecture;
(3) Lecture time (indicate year-month-day).
4, undergraduate course room personnel training this year (including domestic and foreign)
(1) name of the student;
(2) the place of study;
(3) the time for further study (the end of this year indicates the start and end dates, and the start date and expected duration of this year indicate the start date);
(4) The main contents of further study and the work of returning to the department.
5, with undergraduate course room have long-term exchanges and cooperation of medical institutions and exchanges and cooperation matters.
Seven, other events related to the development of the department.
Eight, fill in the business department performance comparison table.
Annual Work Summary 4-20xx is a crucial year to realize the "three-year" plan, and it is also an important year for the comprehensive, healthy, coordinated and rapid development of our work. This year has achieved gratifying results: the total business income of the whole year has increased compared with the same period of last year; The number of people admitted to hospital and discharged from hospital increased by% and% respectively compared with the same period of last year, which achieved economic and social benefits.
1. Strengthen department management and innovate new mode of quality service.
1. Carry out social service commitment activities and earnestly do a good job in the construction of quality services.
First of all, carefully organize the staff of the department, and repeatedly study the service commitment letter formulated by President Hu, the Interim Measures for investigating the responsibility of medical and health institutions and their staff for asking for and accepting red envelopes and kickbacks, and other negative materials. Second, extensively carry out social service commitment activities of general practice and consciously accept social supervision. . Third, hospitals and departments, departments and individuals signed the Responsibility Letter for Rectification of Clean Government Construction and the Responsibility Letter for Service Commitment, forming a three-level commitment mechanism for hospitals to society, departments to hospitals and individuals to departments. The fourth is to strengthen supervision and implement commitments. Continue to employ representatives from all walks of life as supervisors and hold regular meetings to listen to opinions. This year, the general practitioner received the pennant, praised the envelope and refused the red envelope. The items totaled several thousand yuan, which was fully affirmed by the hospital.
2. Adhere to the service month activities and innovate the new mode of quality service.
Following the "Quality Service Month", "Star Service Month" and "Integrity Service Month" in previous years, the Department launched the "Family Service Month" in August this year. The activity has achieved remarkable results, which not only effectively reduced the cost of patients' medical treatment and hospitalization, but also achieved good medical indicators, and strived to provide quality services throughout the medical service process. First, establish the concept of quality service, put forward the concept of departmental service, and establish a unique service concept and code of conduct. The second is to implement the medical service standard, implement the system of doctor rounds on Saturday and Sunday, establish the patient's voice book, establish the doctor-patient contact card and formulate the daily demand card. The third is to broaden the scope of medical services and set up a "convenience service center". Fourth, deepen the connotation of active service, send loving birthday cakes, flowers and greeting cards to inpatients on their birthdays, and give them a warm wish; Rehabilitation department set up "moving service station". The fifth is to provide extended services. The scope of nursing service extends from the previous ward service to pre-admission registration and post-discharge follow-up. Over the past year, the department has insisted on implementing personalized medical care and humanized services for patients, attracting a large number of patients to see a doctor, and the number of inpatients has increased significantly, reaching the best level in history. Distribute two customer satisfaction questionnaires to different social classes, adhere to the rest system for ward staff, solicit opinions and suggestions from people from all walks of life, patients and their families on all aspects and links, and further improve the overall service chain of the department.
This year, the department will take "total control and structural adjustment" as one of the "highlights" of its work.
To this end, on the one hand, increase the management and punishment of doctors. On the other hand, actively adjust the medical structure, take effective measures, do everything possible to reduce medical expenses, and achieve remarkable results. First, rational drug use. The second is to pay attention to the cost of single disease. The third is to grasp the use of disposable materials. The fourth is to speed up the bed turnover. . By taking a series of effective measures, the department has successfully completed all the cost indicators issued by the hospital this year, and controlled all the expenses at a low level under the rapid growth of the department's business, effectively reducing the burden on the masses.
4. Pay special attention to the implementation of medical ethics evaluation system.
The image of employees directly affects the image of our departments and hospitals. We use various forms to strengthen positive education, popularize medical ethics and post professional ethics, and achieve three combinations:
(1) Learn from role models and combine them with advanced models;
(2) The first tree has excellent evaluation, combined with professional title evaluation;
(3) The combination of ordinary performance and studying abroad.
2. Standardize medical quality management and improve the level of medical technology.
1. Attach importance to the construction of talent team
The staff of our department use the time of expert consultation and lectures to learn professional knowledge, use medical records to discuss and the director makes rounds to accumulate clinical experience. The professional level has been continuously improved and the talent team has been continuously strengthened.
2. Strengthen the implementation of rules and regulations
The department holds a regular meeting once a week, emphasizing the implementation of safety, quality and responsibilities of doctors and nurses; Check the safety and quality twice a month, and give two thoroughness to unqualified performance: (1) Thorough rectification. (2) thoroughly investigate.
3. Do a good job in the management and monitoring of the "three links"
(1) On admission: comprehensive physical examination, thorough body search, detailed medical history and strict medication;
(2) During hospitalization: close observation, safe nursing, civilized service, and family members of doctors and patients;
(3) When leaving the hospital: precautions, review criteria, warm farewell and unforgettable.
Strengthen safety management.
Formulate effective safety management measures. Safety is an important link to ensure the business development of the department. Therefore, every employee must establish a strong sense of safety and a strong sense of responsibility and dedication.
(1) Regular safety education should be institutionalized and regular.
② Regularly check and evaluate medical records.
(3) Regularly check and evaluate potential safety hazards:
Authenticity of medical history collection, comprehensiveness of physical examination, timeliness of auxiliary examination, comprehensiveness of diagnosis and treatment, and timeliness of medical record writing.
Regularly check and search the facilities of the ward, the clothes and beds of the patients.
Observe the patient's diet. Except in special circumstances, patients need three meals a day.
All patients should be urged to eat, and those who don't eat should be reported in time and dealt with accordingly.
(4) Check the post responsibilities, the main class personnel should not only be on the post, but also have something to do. Minutes away from work is regarded as absence, and only one doctor is allowed to leave work under any circumstances.
(5) Establish a supervision team for medical defects, disputes, errors and accidents. If there is any mistake, I must write a written application, handle the opinions and improvement measures within the department and report it to the hospital.
6. Big shift (Trial):
Objective: To improve quality management and reduce potential safety hazards, it is necessary for staff to have a deeper understanding of patients, and at the same time focus on understanding and comprehensively grasping the patients' situation, so as to change treatment plans and nursing measures in time.
Method:
Once a week, it is held in the form of a symposium. Each employee focuses on the succession of patients, including the patient's diet, sleep, illness changes, medication, side effects, precautions, etc. Key patients are discussed on the spot.
2. Free combination of partners, every two people. One person is not in place, and the other person pays. The content submitted should be comprehensive and true, reflecting the real situation of patients.
3. The director and the head nurse make the final arrangement and discuss the key patients separately.
All landowners rounds:
Objective: The director of the department comprehensively understands the patient's situation, focusing on patients who are urgent, dangerous, difficult and ineffective and accompanied by physical symptoms, correcting the level of diagnosis, medication and nursing in time, and further standardizing the doctor's orders.
Method:
1. Every Thursday, the director of the department leads the doctor to make rounds with the original medical records, work on the spot, give orders, explain at any time according to the rounds, and ask questions about the contents.
4. During the rounds, some nurses led by the head nurse will attend and put forward reasonable suggestions, and the head nurse will ask about the condition at any time.
3. Be able to basically grasp the related questions raised by the department director and the head nurse.
4. Employees who put forward reasonable suggestions should be rewarded.
Strengthen the management of hospital infection
Management has brought benefits, the inpatients have a good momentum this year, and the completion of various medical indicators is ideal. The annual bed utilization rate, the average hospitalization days of discharged patients (several days more than the same period of last year), the cure and improvement rate of%, the three-day diagnosis rate of admission and the coincidence rate of admission and discharge diagnosis all reached or exceeded the indicators issued by the hospital.
3. Strengthen discipline construction and promote rapid business development.
Continue to follow the business development idea of "highlighting the characteristics of psychiatry, giving full play to its advantages, focusing on the construction of specialized diseases and aiming at improving the comprehensive service function".
(1) Continue to accelerate the construction of key institutions. For talents with development prospects, specialties and advantages, we sent a doctor and two nurses to Jinan Mental Hospital for further study this year.
(2) Advocating multi-sector participation and cooperation, and adopting collaborative research and complementary advantages to promote the development of related disciplines.
(3) Qi Xin, an auxiliary department, works together to provide guarantee for the development of specialized business.
(4) Improve the teaching level.
Four. insufficient
Honest medical practice, honest service, "meticulous service, care and love" have not become the values recognized by every employee, but the administrative level of departments still needs to be improved, the influence of specialties needs to be improved, and the image of hospital medical technology has not been widely recognized.
In a word, looking back on the work in the past year, achievements are the mainstream. We will continue to carry forward good practices and learn from our shortcomings. We believe that we will do better.
Summary of annual work in the past year, with the support and help of leaders and colleagues at all levels, we have completed various tasks assigned by our superiors. The work and research in the past 20xx years are summarized as follows:
First, strengthen policy theory study and improve political quality.
I insist on studying national policies and guidelines, and according to the specific requirements of the spirit of the documents issued by my superiors, I summarize and deepen my understanding of theoretical knowledge, so as to be strict with myself and consciously abide by rules and regulations, laying a solid ideological and political foundation for future work.
Second, do your job conscientiously.
I obey the arrangement of bureau leaders and department leaders, and take XXX as the center in 20xx, combining with XXX's work, cooperating with XXX to actively build XXXX project, and strive to complete my various tasks.
Overcome difficulties such as heavy tasks and complicated business at work and work overtime. The Learning Bureau leads the work style of hard struggle and Excellence, and at the same time enriches itself by learning theoretical knowledge. Thanks to the organization's trust in me, I was recommended as the deputy director of the technology center in last year's competition for middle-level cadres. I feel a great responsibility in the follow-up work. Not only does your own department need to improve its business, but it also needs to pay attention to the work trends of other departments of the bureau, learn valuable experiences and lessons from other departments, and improve its working ability.
I will, as always, continue to go all out in my work, keep learning, strive for progress, improve my professional quality, exercise my work ability, sum up experience and learn lessons, do my work better and make greater contributions to XXX.