Not responsible.
Philips has authorized so many companies to open online stores in Tmall, which can be found in the official website after-sales service section. Therefore, you buy things in Philips Tmall flagship store, after encountering problems, there may be difficult to solve the situation. Because Philips official did not directly operate the online store, and at the same time they also believe that the primary responsibility for things is the authorized merchants of Tmall, rather than their official.
Introduction
Philips, founded in 1891 in the Netherlands, mainly produces products in lighting, home appliances, and medical systems.
Philips, in 2007 the global workforce has reached 128,100 people, in 28 countries around the world with production bases in 150 countries with sales organizations, with 80,000 patents, strength. 2011 July 11, Philips announced the acquisition of Pentium Electrical (Shanghai) Co.