Hello, the failure to pay for urban and rural medical insurance may be caused by the following situations: 1. It is more common to prompt that the personal information cannot be found, the person is not insured, or the payment is not activated. The main reason is that the person is not in our city. This is caused by errors in insurance registration or name registration. Urban and rural residents who encounter the above situation can go to the village health center or township health center to verify and modify the insurance information or register for insurance, and then re-upload the tax information and pay online normally. 2. It prompts that the insured place of payment is outside our city. The reason for this situation is that the payer has applied for insurance in other places before. The solution is to go to the village health center to re-upload the insurance information. If it has never been applied for in our city After registering for insurance and uploading taxes, the insurance payment place will appear as our city and you can make normal online payments. 3. It prompts that the declaration record already exists. If this happens, the possible reason is that the payment has been completed through repeated operations or other family members have already paid. The solution is to stop the operation and wait for the bank to feedback the deduction record, or go to the village health center after a few days to check whether the payment record has been completed. If there is no payment record or the bank does not feedback the deduction record, try the online payment operation again. 4. If the insured persons in our city want to participate in insurance and pay premiums in other places next year, it will be shown online that the place of insurance payment is our city. Payers only need to go to the planned insurance place to register for insurance and re-upload the insurance information from the tax department to change to a new insurance place without going through any formalities in our city.