Summarize the main focus of the work, achievements, and shortcomings of the conclusion, so as to correct the shortcomings and lessons learned, the following is the quality of my personal monthly summary report, I hope to help you. Welcome to read and study!
Quality Personal Month Summary Report 1
On August 25, the Group issued a "notice on the organization of the 20--year "quality month" activities" on the 20--year "quality month" activities for the overall deployment of the activities. The group company issued the "Notice on Organizing and Carrying out 20--"Quality Month" Activities" on August 25, which carried out a comprehensive deployment of activities for 20--"Quality Month". Leaders of the Group pointed out that we should actively cooperate with the national "quality month" activities, focusing on the quality of the oil product upgrading and replacement phase of the quality sampling as well as key pipeline project construction quality inspection, and at the same time to carry out good publicity activities.
This year's "Quality Month" activities to "improve the quality of supply, building a strong quality country" as the theme, through the implementation of quality brand enhancement activities, quality improvement activities, quality publicity activities and mass quality activities to improve the supply of products and services, By carrying out quality brand promotion activities, quality rectification activities, quality publicity activities and mass quality activities, we can improve the supply of products and services, solve the major quality problems that the public cares about, establish the value orientation of quality and cultivate the spirit of craftsmanship.
In order to implement the theme of "Quality Month" activities, and to play the role of the enterprise as the main body of "Quality Month" activities, the Group will focus on four aspects of activities. Carry out quality publicity activities, using the whole media to publicize the Group's quality policy and quality objectives, show the quality management of each unit and the effectiveness of the quality of brand building; held a qc results conference, through the results of the publication, experience sharing, learning and training activities to enhance the quality awareness of all staff; product quality supervision and inspection, the organization of oil quality supervision and sampling, suppliers and their products for centralized sampling, sampling of failed suppliers timely notification, improve product and service quality, and improve the quality and quality of products. Suppliers timely notification to improve the quality of products and services; project quality supervision, carry out key project quality sampling inspection, especially on the Shaanjing four lines, China-Russia crude oil pipeline line two and other new projects to carry out quality inspections, from the source of the good quality of the project, to help the Group enhance the quality of the efficiency of the Group, to achieve steady development.
According to the Group's deployment, "quality month" during the enterprises and institutions need to focus on the theme, combined with the actual active organization, the preparation of activity programs, and strive to effectively improve the quality of awareness through the activities in the quality of the improvement of brand enhancement and other aspects of the effectiveness; do a good job of the "quality month" activities summary, selection of typical and
Quality Personal Month Summary Report 2
In order to comprehensively improve the quality of teaching and learning, and strive to do a good job of undergraduate teaching evaluation and construction work, the School of Economics conscientiously implement the "Shandong University of Science and Technology Classroom Teaching Quality Month Activity of the implementation of the" classroom teaching quality activities in the month of the work of the month to the practical, and achieved practical results. Now we will carry out the activities of classroom teaching quality month is summarized as follows:
First, the leadership of the importance of strengthening publicity, serious organization, to ensure that the classroom teaching quality month activities according to the plan, phased solid, orderly implementation.
(a) The establishment of the School of Economics classroom teaching quality month activities leading group.
Leader: --
Members: --
(b) Strengthening publicity, extensive mobilization of teachers and students to actively participate in the college, the results are remarkable.
1, in order to strengthen the construction of the academic style as a guide, the student section of the school and the college in due course on the classroom teaching quality month activities related to the arrangements and undergraduate teaching assessment and construction of the work of the dynamics of the students reached the whole college, enhance the students on the importance of teaching assessment of the understanding of the students to enhance the students to learn initiative and conscientiousness.
2, to strengthen the sense of service as the center, the teaching discipline of the school, the school level of various teaching documents filed, collated, supplemented and perfected, and published on the college website, to institutionalize and standardize the way to encourage the whole faculty to actively participate in the activities of the school classroom teaching quality month and the work of the undergraduate teaching assessment and construction.
3. Focusing on improving the quality of classroom teaching and perfecting the basic materials for teaching, on the basis of summarizing the previous stage of the College's education, teaching and assessment and construction work, the teachers were encouraged to combine the characteristics of their majors and strive to improve the level of classroom teaching, and to form the teaching characteristics and highlights of the teaching departments (majors and curriculum groups.
Second, strengthen the construction of the system, give full play to the main role of the teaching discipline, pay attention to targeted activities, strengthen supervision and inspection work, and strive to put the measures into practice.
Our college in the classroom teaching quality activities during the month, follow the "assessment to promote the construction, focusing on construction" of the evaluation and construction of the work of the idea, all teachers in the college party, under the leadership of the political leadership, through the review of the overall teaching work of the college and summarize the work of the college, and the University of the Academic Affairs Office and the Office of Evaluation of the *** with the evaluation of the construction of the work of the communication will be held, Two teachers were sent to attend the seventh seminar on "Establishing a Teaching Quality Assurance System and Teaching Evaluation in Higher Education" organized by Tsinghua University's Institute of Educational Research, initiated the mechanism of joint meetings of the teaching disciplines and the deans of the teaching faculties, improved the filing and organization of the teaching documents and the network office system, recruited veteran professors with many years' experience in teaching management to serve as supervisors of teaching management, and organized the North China Teachers' Association. We have hired senior professors with many years' experience in teaching management as supervisors of teaching management, organized face-to-face meetings with doctors from Peking University, mobilization seminars for graduate school, classroom teaching competitions for young teachers, and exhibitions and evaluations of classroom teaching documents and assignments, and convened the working meeting of "Student Teaching Informants" at the faculty level, a student briefing on "Teaching Evaluation", a symposium for teachers and student representatives, and a seminar for teachers and student representatives.
(a) Preparation stage (September 26 - October 9)
1, held a general meeting of faculty and staff to convey the "Shandong University of Science and Technology on the implementation of classroom teaching quality month activities".
2, to the whole college teachers and students do a good job of Shandong University of Science and Technology on the teacher classroom teaching of various rules and regulations of the publicity and interpretation of the work, in strict accordance with the assessment standards for teachers classroom teaching activities.
3, the establishment of teaching management supervisor system, improve the quality of classroom teaching monitoring system.
4. Develop the "School of Economics on the implementation of classroom teaching quality month activity plan", and seriously organize the implementation.
(B) the implementation stage (October 10 - November 11)
1, strengthen the system construction, the dean's office meeting on the impact of the College of Economics teaching assessment activities on a number of major issues fully discussed, reached a *** knowledge, in the ideological, organizational formation of the whole institution to support the work of teaching The good atmosphere.
2, to the teaching department (professional) as a unit, to carry out between the teachers listening to classes, class evaluation activities.
3, the organization of the College of Economics young teachers teaching skills training and classroom teaching competition, do a good job in the school of the third young teachers classroom teaching competition participants recommended. A teacher won the second prize of the third school young teachers classroom teaching competition.
4, the hospital, departmental leaders, teaching section chiefs, two-level supervisors in accordance with the division of labor of the whole hospital teachers to listen to the classroom, listening to the rate of 100%. At the same time to complete the examination of teachers using multimedia courseware and put forward specific ideas for improvement.
5. In accordance with the requirements of the evaluation, the leading group of the College's classroom teaching quality month activities did a good job in checking the mentorship system for young teachers.
6, the development of the College of Economics teacher tutoring requirements and inspection methods, the relevant teachers to set up and correct the situation of homework inspection.
7, organized by the School of Economics teachers lesson plans, lecture plans, syllabi, assignments and excellent courseware display activities, for the further standardization and improvement of the quality of classroom teaching documents laid the foundation.
8, the establishment of a sound system of faculty-level student teaching informants, timely understanding of student views and requirements of classroom teaching, student mentorship, and strengthen the education of students, management and guidance, the formation of a harmonious teacher-student relationship and a good teaching style, learning style.
9, to strengthen the interaction between teachers and students, *** with the participation, held by the leadership of the hospital, teaching disciplines, the student section of the staff and the class committee to participate in the hospital level "teaching informants" and "teaching assessment and construction" situation of the students will be informed. To convey to the students the spirit of the school's documents on the evaluation and construction work, informed the current progress of the work of the School of Economics and the next step in the direction of efforts. Unified thinking, improved understanding, to further improve the quality of our assessment work has laid a certain foundation.
10, constantly strengthen the professional construction research, the results are remarkable. Higher Education Training Center of the Ministry of Education initiated the organization, including China Higher Education Research Journal, University of International Business and Economics, Chinese Academy of Social Sciences, Institute of Economics, Renmin University of China Business School, Beijing University of Aeronautics and Astronautics, Institute of Higher Education, Shanghai Institute of Foreign Trade, Zhejiang University, Xi'an Jiaotong University, College of Economics and Finance, Northeastern University School of Business Administration, Yangzhou University and other 90 colleges and universities, more than 120 people Participating in the "National Seminar on Education and Teaching of International Trade Specialties in Colleges and Universities", the paper of our teachers Qu Jianzhong and Yu Wanlin was awarded the first prize
11, efforts to improve the quality of undergraduate teaching assessment of the School of Economics, and to further improve the level of classroom teaching teachers, held a meeting of the evaluation of the College's teaching representatives with the Registrar and the relevant person in charge of the assessment office. The communication meeting on the evaluation and construction work was held with the representatives of the teachers of the college and the relevant persons in charge of the Academic Affairs Office and the Evaluation Office. We summarized the teaching work of the School of Economics, and formed the macro design and specific work arrangement of the School of Economics on improving the quality of classroom teaching during the period of evaluation.12. To effectively strengthen the undergraduate teaching evaluation and construction work of the School of Economics, two teachers were dispatched to participate in the Seventh Symposium on "Establishment of Higher Education Teaching Quality Guarantee System and Teaching Assessment" hosted by Tsinghua University's Institute for Educational Research. "Seminar.
13, held a symposium on the exchange of classroom teaching quality attended by representatives of teachers. Faculty leaders made relevant explanations for the development of assessment and construction work, and the centralized modification of the assessment of basic materials. Participating teachers also had extensive and in-depth discussions on the improvement of classroom teaching quality, graduation thesis, teaching and research projects, and rewarding and financing of teaching and research papers.
14. The mechanism of joint meeting between the academic departments and the deans of the teaching departments was initiated and the first joint meeting was held. Further standardize the teaching work procedures of the college, so that the division of labor of the teaching departments of the college more clearly, for the semester and the future development of teaching work has laid a solid foundation.
15, organized the whole college teachers to participate in the teaching master teacher demonstration teaching and training lectures on teaching methods for young teachers. Hired Professor Zhang Shuhuan of the School of Law, who has won the school's teaching excellence award several times and has been recognized as the school's outstanding teacher for many times, to give a vivid and wonderful demonstration class for the teachers of the whole college, and Professor Zhang Shuhuan also talked about how to do a good job in the classroom teaching experience with his own many years of teaching experience. After that, the school teaching supervisor Professor Xu Shaopeng, combined with his many years of teaching experience and listening to the problems found in the course of the four aspects of the essence of the teaching process, preparation, class and classroom teaching evaluation of the system of experience, so that the whole college teachers benefit a lot, and achieved good results.
16, held a report on graduate school, English learning experience exchange, seven Peking University doctors to participate in the "I face to face with Dr. Peking University", the second "Challenge Frontier" scientific and technological cultural knowledge contest and other activities, to open up the horizons of the students, and further enhance the students' interest in professional learning. The company's website has been updated with the latest information on the company's website.
17, in order to better serve the teaching service students, deepen the exchange and communication between the leadership of the College and the majority of students, carried out the leadership of the College reception day activities. Determine every Thursday afternoon for the hospital leadership reception day, the main leaders will take turns on duty during the reception day, is responsible for answering the majority of students about the teaching, learning, life and scientific research and other issues; at the same time, in order to better promote the activities of the college also announced the leaders of the contact phone. The first step is to make it easier for the students to reflect the relevant issues.
18, the quality of classroom teaching activities in the month and undergraduate teaching assessment and construction work, in accordance with the requirements of the assessment of overtime to organize ----- the academic year of the test papers, thesis and various types of teaching documents and other materials that need to be filed, reported. After the faculty's *** with the efforts, achieved good results, for the further in-depth development of our assessment and construction work laid the foundation.
19, in an effort to do a good job of classroom teaching, to meet the growing "knowledge" needs of the majority of students, unified arrangements for the teaching department were held part of the teachers, student representatives symposium. Widely listened to the student representatives put forward various suggestions and requirements, and carried out a serious summary, effectively promoting the overall improvement of the level of classroom teaching in the College.
20, in order to promote the joint school-enterprise, mutual learning, learning, *** with the improvement, better corporate culture and business philosophy to the school of the majority of teachers and students, appointed Mr. Yin Xuechun, deputy secretary of the Party Committee of Shandong Aluminum Company, Mr. Wang Liangfang, party secretary, chairman of the board of directors and general manager of Zibo Commercial Building Co.
21, in order to improve the structure of the teaching staff, to solve the problem of disproportionate teacher-student ratio, with the University of Academic Affairs, Personnel Department *** with the ----- annual introduction of talent interviews and assessment work.
(C) check and sum up the stage (November 14 - November 18)
1, the college organization held in the hospital, the school level teaching supervisors, department heads and above cadres meeting, the formation of the School of Economics on the quality of classroom teaching activities in the month of the situation of the written summary report.
2, in order to review and summarize the basis for better completion of the school's teaching, assessment and construction tasks, combined with the "quality of classroom teaching activities" summarized work, the use of the College website to hold the School of Economics - annual education, teaching work network picture review exhibition.
3, the selection of the College of Economics in the classroom teaching quality activities in the month of outstanding performance of the functional departments and individuals, to give the appropriate spiritual and material rewards.
Third, the main problems and improvement measures.
(a) The main problems.
1, individual teachers classroom teaching experience is insufficient, the level needs to be further improved.
2, individual teachers classroom teaching documents are not standardized, need to be seriously rectified.
3. The textbooks selected for individual courses are unreasonable and need to be seriously studied and resolved.
(ii) Improvement measures.
1, in the classroom teaching quality month activities in the problems and all aspects of the reflection of the larger teachers, a new round of listening to the class, evaluation, to promote their ability to teach as soon as possible.
2, the teacher is the implementer of classroom teaching, is to strengthen and improve the main body of classroom teaching. To continue to strengthen the teacher's classroom teaching responsibility, and strive to improve the level of classroom teaching and classroom teaching quality of all teachers as their obligations and honorable duties, with a high degree of dedication and responsibility to actively standardize their classroom teaching in all aspects of teaching activities in accordance with the unified requirements of the school.
3, students are the main body of the school. On the one hand, to strengthen the classroom discipline education and management of students to improve student learning enthusiasm, initiative and learning effect, on the other hand, also need to understand the wishes and requirements of students, and will be reflected in the teaching program.
Quality personal monthly summary report3
Into the "quality month", the company attentively organized "quality month" quality month activities. To improve "product quality as the theme, exercise self, improve self, in order to further strengthen the construction of grass-roots management cadres, to create a strong team of executives, improve the potential for fine management to adapt to the new requirements of modern enterprises on the quality of grass-roots managers and potential. Organized a series of job skills training, such as back-up inspectors, back-up section chiefs, back-up planners, etc. so that the staff's job skills have been improved, but also to promote the improvement of quality awareness of personnel, quality management efforts to improve the continuous improvement, and ultimately protect the physical quality of products. Through this training, the trainees feel that they have benefited a lot, and have said that this training is very helpful to improve their skills. In the future, we must apply what we have learned to our work practice and contribute to the company.
Into the "quality month", the company in the four-way valve welding shop, held a welding manual welding quality technology competition activities. The activities have been carefully planned, developed a quality and technical competition implementation plan, from the parts processing progress, processing quality, operation standardization and other aspects of the evaluation, and according to the physical quality of the parts, the degree of difficulty of the parts processed for a comprehensive assessment, and requires through the martial arts activities do play the purpose of learning technology, heavy technology. After the end of the competition, the winner will be rewarded according to the assessment results. Through the technical competition, not only a strong promotion of the operator to improve the technical level, improve processing efficiency, but also effectively promote the standardization of the operation process quality and quantity.
Into the "quality month", the electric valve division for the new entrants to the quality of knowledge is not familiar with the phenomenon of quality work is not a deep understanding of the quality of the organization by the Director of Quality Wang Lihong quality knowledge training, training materials in addition to learning the Q-type quality knowledge, but also combined with the actual production process should be aware of matters such as strict processing in accordance with the process requirements; the processing; the processing of the quality of the production process should be noted, such as strictly in accordance with the requirements of the process; the quality of the production process should be noted. Such as processing in strict accordance with the requirements of the process; the production process of the three do not principle - on non-conforming products do not understand, do not produce, do not spare; production process how to do a good job in the protection of parts; how to do a good job in the maintenance of measuring instruments, equipment; production process of the environment continued and so on, and to emphasize that the quality of the work of the basis of prevention to the first time to do a good job; the quality of work The focus is on continuous improvement, the processing of new methods, new recommendations, to boldly put forward, at the same time, learning some of the cases that occurred in the past production process, from the quality problems that occurred in the past to summarize the experience and draw lessons.
Through the study, so that we further grasp the basic knowledge of quality, understand the quality is processed, not tested, quality work is not which department or which person's responsibility, but all the personnel of the **** the same responsibility, everyone should do their own work, combined to ensure the quality of the entire product. How to do a good job in the future work of everyone in the quality of their jobs will play a strong promotion.
Played the brand of self, always keep in mind the word quality. For the existence of problems to further improve the understanding, implementation of action, in the first time to find problems, solve the problem in the composition of the process, to win the trust of customers, to seize the first opportunity in the market, so that the quality of three flowers jumped to a new level.
Quality of individual monthly summary report4
Quality is the root of the enterprise, only the various departments together will be the quality of a good grasp, in order to make the enterprise long-term development, our products in the user's use of the process of getting good reviews, in order to have a brand effect. Therefore, the workshop for the in-depth implementation of the 20 - National Quality Month on the "construction of a strong quality country, *** create a better life," the theme of the activities, the quality of the month of the activities of a comprehensive and careful planning and layout.
In order to better carry out the activities of the quality month, the workshop to carry out a variety of forms, rich in content publicity activities. The use of publicity board for quality month activity theme and the content of the activities of the publicity, popularization of quality knowledge to improve the quality of all staff awareness, but also use the time of the pre-shift meeting to increase publicity, to create "everyone cares about the quality of everyone attaches importance to the quality of the" 'atmosphere.
After a series of pre-publicity, so that employees into the quality of the month's activities, the workshop organization to shift as a unit, the previous bad quality behavior check and rectification, for the later product quality to provide an effective guarantee.
The quality month activities, workshop around the "construction of a strong quality country, *** create a better life," the theme of the activities, do a good job of the quality of the month's tasks, the quality of consciousness has played an effective role in promoting the quality concept of the depth of people's hearts, and promote the staff to pay more attention to the quality of the product in the future, the strict implementation of the process requirements, but also promote the workshop's quality of life, and also to promote the quality of the work in the future. The quality concept is y rooted, promoting the staff to pay more attention to product quality in the future work, strict implementation of process requirements, but also promote the quality management level of the workshop to improve.
Quality of personal monthly summary report5
First, the service quality of the month of activity arrangements:
1, from April 18 onwards through the visit to the patient and fill in the quality of service back to the card, to solicit the patient on the current problems and deficiencies in the various aspects of the hospital's services, as well as on the future development of hospitals to put forward better constructive views, the service quality of the visit to the card, to solicit the patient on the current problems and deficiencies in the service links, and to better development of hospitals in the future. Constructive advice, the quality of service on the card to classify and summarize the problem, which service link out of the problem, which link of the medical staff to write a written rectification measures to prevent the same phenomenon from occurring again.
2, the hospital in order to further develop the quality of service month activities, specifically developed a "hospital medical staff code of conduct for medical ethics", bound book, manual, requiring each medical staff to stand in the position of the patient, from the patient's point of view, compared to the "hospital code of conduct for medical ethics of medical personnel," the requirements of their own service process and quality of service self-check, each person to write out a Self-examination report and improvement suggestions. And speak at the meeting of the whole department, by the district of the whole medical staff for comment.
3, the hospital in the activities of the quality service month put forward "improve service awareness, create quality service, so that patients are satisfied with" slogan, and the production of banners and placards hanging in the hospital hall. In addition, through the company's website and bulletin boards, publicize the hospital's various services, so that patients have a comprehensive understanding of the hospital's services and measures, the hospital also announced the obligation of 24-hour service to patients on a variety of disease-related issues and health care in a timely manner to answer questions, and further facilitate the patient.
4, the hospital also organized part of the medical staff in the student residence for a free clinic activities, free of charge to the students to measure height, weight and blood pressure, and on-site answer to the students of the various medical questions and consultations.
5, in the company's website and the hospital in a conspicuous place, published and posted the hospital's service commitment system and service quality supervision and complaint telephone, patients in the hospital in all aspects of the service process, if there is dissatisfaction or incomprehension of the problem, at any time to call the service quality supervision and complaint telephone, the hospital in a serious investigation and inquiry, will be in the shortest possible time to give the patient a satisfactory answer.
Second, through the self-examination found the following problems and deficiencies:
1, the service attitude of individual medical staff and service awareness from the patient's requirements there is still a gap, the work of civilized language is not in place, the lack of communication with patients, occasionally appear due to patients do not understand or medical staff to explain the lack of medical disputes caused by the patient.
2, the behavior of the medical staff normative poor, work time dress is not neat, the individual room indoor hygiene is poor or littered with some of the work of the sundries, affecting the overall image of the hospital.
3, individual medical staff can not treat patients wholeheartedly, the work of the implementation of post duties and service standards are not in place, reducing the patient's satisfaction with the hospital services.
4, the lack of mutual collaboration between different positions of the medical staff, their own actions, the lack of overall concept.
5, the implementation of the hospital system and implementation is not in place, the assessment, supervision and punishment is not strong enough.
Third, for the above problems, the development of the following corrective measures:
1, the organization of the Department of medical personnel to study the "Code of Conduct for Medical Ethics in Hospitals", seriously implement and enforce the "Code of Conduct for Medical Ethics in Hospitals" in the provisions of the strengthening of the assessment and supervision of violations of the provisions of the increase in penalties, to ensure that the quality of service improvement.
2, the organization of individual service attitude of poor medical staff to strengthen learning, improve their own quality and work responsibility, the future of repeated criticism of the education of the invalid, the hospital will terminate its labor contract.
3, focusing on strengthening the implementation of the hospital's service standards and assessment system, improve the quality of service in the hospital, the organization of all staff to strengthen the business and technical learning, and comprehensively improve the quality of medical staff and quality of service.
Fourth, the head office of the quality of service questionnaire on the hospital for:
1, the leadership of the hospital's overall service evaluation is higher, most of the students and workers believe that the hospital's overall service is relatively good and general, of which a small number of students and workers believe that the hospital's attitude towards the service is poorer, but on the whole, the hospital's level of service is still relatively good.
2. Teachers and students also put forward the following areas for improvement in the hospital:
The price of medicine is high.
Diagnosis is too scribbling, take medicine without diagnosis, sometimes not the right symptoms.
Poor conditions, some diseases can not be timely access to medical care.
The attitude of the medical staff is not good, they ignore the students, and they do not treat the students and the leadership the same way.
3, for teachers and students of the above requirements, the hospital decided to take the following corrective measures:
The hospital pharmacy is now the whole hosting a regular pharmaceutical company, the future price of drugs sold in the hospital will refer to the market retail price of sales, and the price of the drugs to be publicized, the hospital will be from time to time to check the price of the drugs, such as found in the same manufacturer and specifications of the same drug price exceeds the market retail price, the hospital will be the pharmaceutical company to the price of the drugs. Retail price, the hospital will be financial penalties for pharmaceutical companies.
Requirement of outpatient doctors in the diagnosis and treatment of each patient in the process, should be patient to listen to the patient's account of the condition, carefully asked about the medical history, careful examination, comprehensive analysis, based on the results of relevant tests, to make an accurate and timely diagnosis, and issued a correct and reasonable treatment program. It is strictly prohibited to prescribe medicines that are not related to the treatment, rationalize the use of medicines, and not to increase the economic burden of the patients.
Due to the limited equipment and medical technology available in the hospital, some diseases really can not be further examination, diagnosis and treatment; difficult to diagnose two times or after two follow-up can not be diagnosed or treatment can not alleviate and control the condition, no improvement or aggravation of the patient should be recommended to transfer to a higher level of hospitals in a timely manner for diagnosis and treatment and is responsible for the contact with the transfer of matters, so as to avoid delaying the condition.
Outpatient doctors should treat patients with a kind attitude and tone of voice, patiently answer the questions raised by patients, can not immediately answer the question, as far as possible, explain the reasons, not for any reason, reprimand, difficult, shirking the patient, and always do the same to the students and leaders.
In the future, the hospital should also continue to increase the improvement of service attitude, enhance the sense of service, everywhere in the interests of patients, standing in the patient's point of view to think about the problem, deal with the problem, and gradually establish a harmonious doctor-patient relationship.
Fifth, the hospital in order to better serve patients, the future will carry out a number of new service initiatives:
1, the hospital held quarterly in the student apartments, free measurement of height, weight and blood pressure, and to provide treatment of common diseases and prevention of counseling.
2, in order to further improve the service information feedback and supervision system, the head of the hospital every semester with the student union cadres and student representatives for 2-3 symposiums, listen to the students' suggestions and needs, and in each department to appoint a supervisor, ready to feed back to the student patient's suggestions, supervise the hospital's various service procedures and service commitments, to promote the quality of service The hospital has also appointed a supervisor in each department to provide feedback on student patients' suggestions, monitor the hospital's service procedures and service commitments, and promote service quality.
3, continue to carry out some humane services, such as providing patients with free disposable paper cups and boiled water; providing hand-warming bottles for infusion patients in winter; helping patients without beds to go to the toilet; helping infusion patients to take medication on the second floor of the hospital room; preserving medicines purchased from outside the need for refrigeration for patients; and helping patients with decoctions of traditional Chinese medicine.
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