Establishing and perfecting the management rules and regulations of pet hospitals is not only the basis for pet hospitals to carry out normal diagnosis and treatment services. It is also the guarantee to realize the long-term development plan of the enterprise. Rules and regulations are effective measures for enterprises to create benefits through humanized management. It is also the reward and punishment basis for measuring employee performance. Enterprise employees must abide by and implement it. In addition, sound management rules and regulations are also helpful to establish a corporate image of standardized management in the eyes of pet owners. The contents of rules and regulations generally include: service commitment system for employees in business premises; Employee attendance and vacation system; Employee reward and punishment system: relevant certificates, photos, fees, doctor qualification publicity, deer-making medical waste treatment, deer-making professional technical exchange training system, employee welfare system, critical illness monitoring system, reasonable suggestions, reward deer-making service consultation, first inquiry system, employee workflow, etc. These rules and regulations should be in the registration room, consultation room, operating room, laboratory, treatment room and disinfection room. The pharmacy X-ray room and other related departments are clearly posted. The management rules and regulations of pet hospitals should not be cosmetic. We must truly implement it in every specific work.
Pet diagnosis and treatment service is a new industry, which is not only professional and technical. The scope of social services is wide, the level of cultural quality of clients is different, and the industry started late and developed rapidly. More importantly, its service object, namely pets, has no language expression ability. How to satisfy pet customers has put forward a new topic for practitioners of pet diagnosis and treatment services. Therefore, licensed pet doctors should not only have some basic knowledge of professional veterinarians, but also have some clinical work experience. Only in this way can they make better use of modern instruments and equipment. Diagnosis and treatment of diseases, shorten the course of treatment. Reduced the cost and won the praise of customers. Hospitals should formulate daily management standards for licensed pet doctors. Including the filling of medical records. Laboratory list, prescription, correct treatment, scientific nursing advice, medical record filing, smiling service and language civilization. There is a reasonable working standard. Practitioners know what to do. To what extent.