Please make sure that the printer in the normal power-on state, "out of paper" and "pause" indicator does not appear to be always on or blinking, if these two indicators are on or blinking, please refer to the randomized If they are on or blinking, please refer to the supplied Operator's Manual for troubleshooting. You can download the Operator's Manual from the Epson website: /apps/tech_support/guidedrive.aspx
If the printer's LEDs are in normal condition, please do the following:
(1) Right-click on the "Computer" - &...
(2) On the computer, open the "Control Panel" -> "Printers and Faxes" or "Devices and Printers", see if you have this printer icon. icon, if not, please refer to the following link in the document to correctly install the driver:
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If you are using WindowsXP:
You can install the built-in LQ-1600K universal driver for Windows as follows:
Open the "Control Panel"-> "Printers and Faxes". "Printers and Faxes" - "Add Printer" - "Next" - "Connect to a local printer on this computer. "(Note: Do not select" automatically detect and install my plug-and-play printer ") - port selection USB00X (X represents the number, usually choose the port with the largest number, if you can not print and then try other USB ports) or LPT1 "- Next" - Manufacturer select "EPSON" - Model selection "LQ-1600K" - "Next "and then follow the on-screen prompts to complete the operation.
Tips: If the installation process prompted by the lack of a file, which led to the driver can not be installed properly, it means that you are using the Windows operating system is not complete, we recommend that you replace the other computer test or reinstall the operating system.
If you are using Windows 7:
Or you can install the built-in LQ Series1(80) Universal Driver for Windows 7, please refer to the following link for detailed solution:
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Tip: If you are prompted with a missing file during the installation process and the driver cannot be installed properly, it means that your Windows operating system is not complete.
If a file is missing during the installation process and the driver cannot be installed correctly, you are using an incomplete Windows operating system.
Or you can download and install a LQ-730K driver, the driver is universal, XP and WIN7 system can be used.
Here is the link to the LQ-730K driver
LQ-730K Driver 32 bit
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LQ-730K Driver - 64-bit
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(3) Click on the icon of this printer with the right button of the mouse and select "Printer Properties", click "Print Test Page", if you can print the test page, it means that the driver has been correctly installed, please set the printer icon as the default printer; if you can not print the test page, please clear all the print jobs ( right mouse click on the printer icon select "Cancel all documents"), and then all the printer-related icons (including copies) to delete, and re-plug the printer side and the computer side of the USB interface, under normal circumstances, the computer will prompt the "discovery of new hardware "The printer's icon can be set as the default printer.
Description:
l If there is no new printer icon, please re-plug the USB port on the computer side or replace the USB port on the computer to test.
lIf you are using a desktop computer, please plug the USB cable into the USB port on the back of the computer's main unit.
(4) If a new printer icon does not appear, right-click on "Computer", select "Management" → "Device Manager", view the "Other Devices". "Other devices" under the yellow exclamation point or question mark device. If so, right-click on the device and select "Uninstall", and then re-plug the USB port.
(5) If there is still no prompt "new hardware found", please disconnect all USB printers connected to the computer, check the "Device Manager"-> "Universal Serial Bus Controller" in the "device manager". "Whether there is still" USBprinting support "if so, please right-click on the mouse and select" uninstall ", and then re-insert the USB cable.
(6) If there is still no "New Hardware Found", or no "USBprinting support" after the printer is disconnected, we recommend replacing the USB cable with a shielded magnetic ring within 2 meters or replacing the computer for testing. If the problem still can not be solved, please contact Epson authorized service center for further testing of the printer. You can visit the following URL to view the nearest service center:
/apps/tech_support/InstitutesSearch.aspx
If you are using a parallel port cable:
Please make sure that the printer is in a normal power-on state, and that the "out of paper" and "pause" conditions are met. You can download the Operator's Manual from Epson's website: /apps/tech_support/guidedrive.aspx
If the printer's LEDs are in normal condition, please do the following:
1. Right-click on the computer - &. gt; "Management" - & gt; "Services and Applications", double-click "Services", "Print Spooler" set to "on" status.
2. Open "Control Panel" -> "Printers and Faxes" or "Devices and Printers" on your computer to see if there is an icon for your printer. If not, please install the printer driver correctly.
3. If there is a printer icon, please move the mouse to the icon, make sure the printer's status is "ready", the document is "0"; right-click the printer icon and select "Printer Properties" - & gt; "Port", to ensure that the currently selected port is "LPT1". Then select "General" - & gt; "Print Test Page", if you can print a normal test page, it shows that the driver has been correctly installed, please set this icon as the "default printer"!
4. After sending the command to print the test page, if soon prompted "the document could not be printed":
(1) If you have installed a PCI parallel card, please change the port of the printer driver to "LPT3".
(2) If you are using a USB to parallel port adapter cable, please delete all the icons related to the printer (including copies) and then re-plug the computer end of the USB port, under normal circumstances, the computer will prompt the "discovery of new hardware" and regeneration of the printer's icon, the icon will be set as the default printer! can be set as the default printer. (Note: the adapter cable is a non-normal connection, can not guarantee that it must be normal, if you still can not print, please replace the standard parallel port cable connected to the printer)
(3) If you are using a parallel port cable connection, right-click on the "computer", select "Management "→" Device Manager "to see" port (COM and LPT) "whether" LPT1 "if not, then the If there is no LPT1, it means that the operating system does not recognize the parallel port correctly, so it is recommended that you change to another computer to test it.
5. If after sending the command to print a test page, you wait for a few minutes and are prompted to say "The document could not be printed", please make sure the printer is directly connected to the computer. Please ensure that the printer is directly connected to the computer, turn off the printer, antivirus software and firewall. Then install the operating system built-in generic driver: (refer to the different system generic driver installation method). After the installation is complete, please try to print a test page, if you can not print, it is recommended to replace the length of 2 meters within the parallel port cable or USB cable test. If the problem still can not be solved, please contact Epson authorized service center for further testing of the printer. You can browse the following URL to view the nearest service center:
/apps/tech_support/InstitutesSearch.aspx
If the above solutions still cannot solve your problem, please log in to the Epson official website's "Online Engineer: http://219.232.55.146/portal/epson, real-time online communication with Epson engineers, so that the problem can be solved in a timely manner. (Epson "online engineer" service time: Monday to Friday 9:00-18:00)