Summarize the work of a period of time in order to affirm the achievements, identify problems, summarize the experience and lessons learned, raise awareness and clarify the direction, in order to further do a good job. The following is the end of the year summary essay I brought to you, welcome to read reference, let's take a look!
Distribution Department year-end summary (a)
In the blink of an eye half a year has passed, looking back on this half-year work, under the correct leadership of the company's leadership, the strong support of all employees and actively cooperate with the face of a new round of bidding for medicines, our company on the new bidding for the 1,496 specification, actively contact, take the initiative to negotiate, and strive to sign more varieties. Signing more varieties to meet the requisition needs of medical institutions, improve the warehousing rate, distribution rate, the implementation of the "three unified" distribution policy. Now the first half of the main work is summarized as follows:
First, the main work
(a) led by the Department of Quality Control Department, the Office with the regular organization of personnel to carry out quality
education, training and assessment work, the rate of 100% licensed.
(b) strict review of upstream and downstream qualifications, so that not from the unlicensed way to purchase drugs; and upstream and downstream purchase and sales contract signing rate of 100%.
(c) Strengthen quality management, acceptance into the warehouse, strict quality control, proper maintenance of varieties in the warehouse, out of the warehouse review, the implementation of the electronic regulatory code scanning work, to ensure that the quality of drugs into the storage and sale of all aspects of the quality.
Second, the distribution
(a) the number of medical institutions distribution
Our implementation of the drug "three unified" of the public health care institutions for 82, of which: 1 three hospitals, 4 secondary medical institutions, 11 community health service stations, township health centers 5, 61 village health offices. The rate of signing tripartite contracts for medical institutions is 100 percent. Medical institutions tripartite contract signing rate of 100%; plan requisition rate of more than 95%; prescribed catalog utilization rate of more than 95%; distribution rate of 85%, payback rate of 98%.
(B) the number of winning varieties
20xx new signing of new bid varieties, 112 kinds of essential drugs, 65 kinds of secondary varieties. The total number of varieties in our company: the number of varieties of basic drugs won 356, the total amount of procurement of 55.7 million, the storage rate of 88%; the number of varieties of the second level of the winning bid for 284, the total amount of procurement of 56 million, the storage rate of 21%; the first half of the winning varieties of the procurement of a total of 111.7 million yuan.
Second, there are problems:
(a) individual medical institutions owe back and delayed payback matters.
(b) Individual winning enterprises do not deal with near-expiry drugs and broken drugs, which brings a lot of inconvenience to our distribution work.
(c) Individual successful bidders do not replace the legal power of attorney in a timely manner.
June 7, 20xx
Distribution Department year-end summary (two)
Distribution Center 20xx annual work summary
First, 20xx Distribution Center work performance report
1, distribution workload: January to November 20xx, Distribution Center packaging and distribution of Vegetables 8.72 million pounds of agricultural products, rice, soybeans, peanuts and other agricultural products about 60,000 pounds, a total of 8.78 million pounds of total distribution. So far, there are 68 fixed distribution outlets***, including 44 supermarket counters, 12 franchise stores, 2 self-managed stores, 8 hotel customers, 1 institutional canteen, 1 corporate canteen.
2, labor costs: January to November, the distribution center spent a total of 1.767 million yuan in labor costs. Which distribution management labor costs 294,000 yuan, accounting for 16.6%,; packaging labor costs 950,000 yuan, accounting for 53.8%; handling labor costs 523,000, accounting for 29.6%. 20xx vegetable distribution average cost of 0.203 yuan / kg, the highest in March to reach 0.319 yuan / kg, the lowest in November to reach 0.133 yuan / kg. For details, see the attached "20xx Distribution Center Labor Cost Summary Statement".
Second, 20xx year distribution center work progress report
1, 20xx at the end of December 20xx to the beginning of January 20xx, the distribution center to follow the development of the company's footsteps successfully moved from the original distribution center of the old fresh water to Pingtan new distribution center. Under the guidance of the company's leadership and the assistance of the relevant departments, from the new layout of the distribution center, low-temperature operation room 1, 1 set of pre-cooling equipment, large and small cold storage each 1, simple vacuum packaging machinery 1. 2, January to February, as the year is coming to an end, the new distribution center is faced with a large number of vegetables, recruitment difficulties, and also need to cooperate with the company to complete the vegetable packaging and distribution of the festival vegetables, as well as 50 tons of rice drying work. Therefore, the distribution center from the new perfect "distribution center job salary structure table", rapid recruitment, through the performance appraisal incentives, all employees to go all out, through the long overtime work, high efficiency, and most of the employees in order to work and did not go home for the New Year, and finally completed all the distribution work. Successfully through the New Year's Eve.
3, March to April, the distribution center to adjust and improve the "distribution of managers job responsibility system", a clear division of labor, responsibility to the post, so that the distribution of the managers to do what they should be clear, the responsibility to assume those responsibilities, not only to arrange their own work, but also to arrange and drive their subordinates to work efficiently. Due to the shortage of personnel in March Pingtan farms, distribution centers temporarily set up 15 to 30 people in the production team to Pingtan farms to assist in the production, collection of vegetables work for about a month.
4, May to July, the distribution center again planning receiving area, packaging area, food preparation area, and open more than one shipping area of the gate, distribution began to implement 5s management, the requirements of the region both in the work and non-work in a neat and orderly manner, products, packaging materials, tools, machinery, according to the requirements of the zoning, and in each area to produce conspicuous signs. Daily before the end of the distribution workshop to carry out a comprehensive cleaning, organizing.
5, August to November, the distribution center to re-improve the "Distribution Center Employee Management System", "Distribution Center Performance Appraisal System", as well as improve the distribution of agricultural packaging process. And according to the company's requirements, departmental managers are required to focus on a weekly meeting to summarize last week's work, and consultation to find solutions, improve the work method. mid-August distribution meeting made it clear that after the September meeting, the average cost control target in the following 0.15 yuan / kg, and after the management positions in the reduction of two auditors work, the work will be increased to the distribution of supervisors, two assistants, a clerk within the scope of work. clerk within the scope of the job. Workers, daily to the packers, porters to set the daily number of packaged vegetables task, does not meet the standard not only do not get a bonus, but also by the corresponding fine, relatively, over the standard to complete the packaging task of the excess, to give a higher performance incentives. Distribution center through constant pressure on employees and incentives, cost control, although in August to October failed to meet the target in accordance with the 0.15 yuan / kg, but compared to the first half of the cost control work has improved significantly, and in November to 0.133 yuan / kg of amortized cost exceeded the original proposed goals.
Third, 20xx year distribution center work methods and distribution process management summary
1, employee performance management
In 20xx around July, remediation of the distribution center, Mr. Zhang, in the regular meeting, once said: "60% of the company's revenue comes from the Shenzhen area, the districts, no matter whether it's good or bad, I only look at the data speak. I only look at the data to speak." From this sentence we summarize a better way of management, data management. Previously, the management style, a problem, but simply change the mode of operation, and did not take into account the increase in cost data caused by this. Logistics staff is to spend money, bonuses should be linked to the cost, due to the enterprise's profit maximization comes from cost control, so we are now adopting a management approach is: "mode of operation" and "cost data" two-pronged management approach combined with each other.
Therefore, we have made a new adjustment to the performance management of distribution.
a, set the minimum daily performance requirements of the number of "grid":
That is, for each job, the minimum daily performance requirements! Each job to set up the grid, touch the grid will be penalized or eliminated!
Packers set up a minimum number of packaging performance requirements 500 pounds / person, exceeding the part of every 100 pounds of 1.5 yuan to give incentives, less than 500 pounds of no performance awards, less than 500 pounds and ranked in the last three, touch the grid must be deducted from the day's performance awards 1-3 yuan.
b, set the monthly performance "leaderboard":
Every month for the last employees to carry out a leaderboard, the first eight were given 120-50 yuan reward, the last three and did not meet the standard number of deductions of 10 yuan, 20 yuan, 30 yuan.
c, data transparency, comparative management:
Distribution center staff personal performance, the implementation of: daily announced, daily control, daily than.
Every day announced - every day the performance is published in the honor roll. The higher the number of performance rankings on the front, the stronger the sense of honor, performance
reward amount is more.
Daily comparison - today compared to yesterday, tomorrow compared to today. Daily comparison is the only way to make progress and get motivated.
Every day to get than --- transparent performance can make employees form a mutual comparison, mutual competition. Let employees understand: efficiency is
A "golden road", the more advanced to the ranking list, the harvest of "gold" is more. There is the honor roll of the name, and performance bonuses of the profit, fame and fortune. The efficiency is naturally high.
d, the handling of the implementation of the package package system:
Management to the commitment of employees: personal interests must be docked with the interests of the company, you can save me how many labor, I can give you the corresponding rate of performance incentives, there must be a harvest. For example: 10 people's work you 5 people can do, we will join 2 people's labor costs to the performance bonus. The company saves costs, personal gains can be high.
e, the implementation of employee elimination system
"will plow more oxen plowing, will cry for more children to breastfeed," the era has long been eliminated in the Yangtze River of history. Distribution centers are now implementing the principle of performance appraisal: "The ox that can plow the field is fed more grass, and the ox that can't plow the field is naturally eliminated to the slaughterhouse," he said. The slogan of the implementation is "see who is lagging behind". Distribution center half-monthly statistics employee performance ranking, do the work of three months full-time employees, after the half-monthly ranking, if three consecutive cycles are in the bottom five, the distribution center will unconditionally dissuade the employee from automatic separation.
f. Distribution management personnel to work pressure, there is pressure to have power.
Distribution meeting clear "0.15 yuan / catty" goal, the distribution of management personnel in the completion of their own post tasks, but also must be actively involved in the work of the designated other distribution links, each group to help each other to "fine, accurate and fast" distribution concept. "The distribution concept of the distribution center to carry out all the work.
The benefits of this performance adjustment
(1), the packers, the faster efficiency of the excellent packers in order to fight for higher bonuses, as well as the fear of other packers to exceed their own performance, the work attitude has become more positive, the work efficiency is faster. The slower efficiency of the packers, in order not to "fall behind", not to be "eliminated", to take the "stupid bird fly first", every afternoon to take the initiative to work overtime to fight for more performance, and do not need any Overtime fee. August to November, the average packaging volume of packers: July 542 pounds; August 591 pounds, an increase of 9% compared to July; September 679 pounds, an increase of 15% compared to August; October 770 pounds, an increase of 13% compared to September; November 988 pounds, an increase of 28% compared to October. Realized a significant increase in packaging efficiency every month.
(2), porters, after taking the contract responsibility system, but also developed a guaranteed bottom packing vegetable task, over the completion of the packing task and the corresponding performance bonus. Porters not only to do the work of handling but also to participate in packaging work, which reduces the unnecessary handling overtime costs, and also allows porters in order to get more bonuses, can proactively grab work to do. The number of porters was reduced from 25 before July to 17 in November. Moving costs decreased from 54,000 yen in July to 40,000 yen in November. And the amount of work has increased by about 20%.
(3), management personnel, through the rational arrangement of task division of labor, to ensure that the management personnel to do their best, each do their job. Will be less workload management personnel discouraged or transferred away from other positions, so that capable people quality and quantity of two people to do the work. Distribution management costs from 29,000 before July down to 25,000 in November.
2, vegetable packaging, distribution, preservation process
At the end of last year, the distribution center with reference to iso's management model, the formulation of the "four seasons of green as blue agricultural distribution, preservation process", and after the gradual implementation of the period of strong supervision of the farm harvesting process, to ensure that the vegetables from the harvest to enter the cold storage cycle of one hour and so on, and the cover of the wet linen bag to ensure that the vegetables moisture is not lost. Packaging redesigned new opp bags, the introduction of vegetable bags, vacuum packaging machine, etc., so that all kinds of agricultural products of fine packaging more beautiful.
3, packaging materials and turnover control
a, packaging materials, packaging materials, in strict accordance with the requirements of the implementation of the collar registration management approach, the packaging supervisor must be required to conduct a monthly inventory of all the packaging, as well as the amount of accounting to ensure that there is no waste of packaging materials.
b, turnover baskets, the strict implementation of last year's development of the "basket turnover management system", to ensure that each basket in the turnover process there is a registration, inventory, and the implementation of the corresponding sales outlets, delivery drivers, distribution administrators, the farm director of the responsibility of the penalty system, who lost a basket at a fine of 20 yuan / one. Distribution center every dirty baskets have a person responsible for cleaning. Compared with last year and the year before the basket procurement data, 20xx procurement of baskets 8000, amounting to about 25000000 yuan; 20xx procurement of baskets 6000, amounting to about 20000000 yuan; 20xx procurement of baskets 20xx, amounting to about 70000 yuan; baskets on the cost of last year compared with the company to save 13000000 yuan.
4, on the production, distribution, sales coordination between the management
Distribution center is divided into three groups, receiving group, packaging group, vegetable group; receiving group managers must be daily in the vegetables into the warehouse, and the farm director of the phone to communicate with the quality of the day's vegetable harvest, how to solve the problem. Vegetable distribution group is responsible for the daily deployment of vegetable harvesting plan with each farm, and its data summary, and then in the form of telephone or e-mail with the district manager to organize the next day's sales order quantity, and the day occurred in the distribution, packaging problems feedback distribution group. Distribution group received the problem feedback, timely coordination for the counterpart responsible for the solution.
5, on the "agricultural" to "super, enterprise, school, hotel" docking work.
a, April 20xx, sales and distribution managers to Dongguan to participate in the Agricultural Bureau and Carrefour headquarters organized by the "agricultural super-docking" training conference, and after the company and Carrefour launched the "agricultural super-docking" related sales activities, and achieved satisfactory sales results. After that, the Company and Carrefour started the sales activities related to the "Farm-to-Super-Market Docking", and achieved satisfactory sales results. As the government and the company attach great importance to the development prospect of "agricultural supermarket docking". The sales department and the distribution center
The relevant personnel of the "agricultural super docking" activities carried out a comprehensive summary and reflection, and finally decided to develop a new sales model in 20xx, not only to do "agricultural super docking" but also need to carry out the "agricultural enterprise docking". "Agricultural enterprise docking", "agricultural school docking", will plan to carry out hotels, institutions, schools, corporate food business.
b, with the "four seasons green as blue" brand awareness, the distribution center combined with the company's production model and distribution model with the potential customers to start business contacts, from "trying to cooperate" to "stable cooperation. Cooperation". As of November such business customers are Huizhou Hotel, Xinyuan Hotel, Shenzhen Minglan Hotel, Four Seasons Fisherman's Song, Little Hidden Villa, Huiyuan Sambo and other 8 hotel customers. Institutions have Huiyang District Government to welcome the guest house, the Procuratorate canteen, Huicheng District Economic and Information Bureau, the City Development and Reform Bureau, the District Agricultural Bureau and other units, mainly to the distribution of gift vegetables, corporate side of the Daya Bend Nuclear Power, mainly to gift vegetables. 20xx such customers sales amounted to about 200,000 yuan.
Fourth, the distribution center work deficiencies and the need to improve the aspects of the summary
1, safety management is not enough, this year, the distribution center of the workplace injuries occurred three times, the cumulative economic loss of about 20,000 yuan or so. The main accidents for the porter sprain, fall; commuting car accident, as well as packaging workers were cut by the knife and other accidents, the future distribution center to focus on production safety, in order to prevent. Weekly distribution meeting emphasized workers pay attention to safety, and in the distribution process to avoid dangerous operations.
2, vegetable packaging, distribution process "fine, accurate, fast" to do the lack of distribution centers there is ample room for improvement.
3, not enough to integrate into the company, and the company's various departments to do a lack of communication.
4, too little mechanized operation.
5, agricultural deep processing technology is too weak.
6, distribution, packaging, not enough awareness of innovation, the adoption of new packaging distribution methods are less.
7, performance management is not perfect, need to further improve.
V. 20xx year work plan
1, the development and implementation of a more perfect 〈Distribution Center performance management approach〉, so that capable people stronger, everyone is making progress every day.
2, "innovative, pragmatic," the style of work, "precise, accurate, fast," the work goal, to complete the 20xx daily distribution of agricultural products task.
3, to adopt diversified management, timely adaptation and cooperation with the production department, the sales department's work, and strive to be a front-line sales department of high-quality "supplier".
4, the introduction of more scientific and efficient mechanical packaging equipment, handling equipment.
5, research more conducive to the preservation of agricultural products, beautiful packaging.
6, increase efforts to expand the distribution of direct marketing business, so that the distribution center into a profitable sector.
7, vigorously inculcate the "Four Seasons Green corporate culture" "food safety concept" to employees.
8, to strengthen the coordination of production, distribution, sales management, so that production and marketing more scientific combination, resulting in higher interest.
Distribution Department year-end summary (three)
Township cigarette distribution year-end report Along with the network construction continues to deepen, Nujiang Tobacco implementation of telephone ordering, online dispensing, electronic settlement, modern logistics modern circulation system.
First, in charge of the jurisdiction of the basic situation
xx May as # # # # Township account manager, the jurisdiction of the area from the border with the Fugong County Lazhan village, has been to the border with the town of Zikai months of the village, the total population of nearly 6,000 people, * * * * there are licensed retailers 16 households. The proportion of mountainous areas in the jurisdiction, the poor population, poverty, poverty, deep poverty, no major pillar of economic resources, is a complete rural market.
Second, the wholehearted service to the retailer rural cigarette retailers distribution sparsely, limited funds, business capacity is not strong, business arbitrariness.
Most of them are operating while farming, unstable business hours, and short business hours during busy periods. But I am still determined to do a good job. For some customers on the plan to put cigarettes have some comments, we grasp the company's overall thinking at the same time, listen to their complaints, stand in their point of view to think differently. Customers in venting their dissatisfaction, I accept all, and then patiently explain to them. At the same time, customers are also required to do a good job of guiding consumers to adapt to a variety of flavors of cigarettes, the long-term formation of only a few of the best-selling brands of customers as the focus of the guide to the implementation of the amazed service. By checking the inventory, organizing the counter, listening to every word of the customer. As a customer manager, I have the obligation to raise questions or difficulties encountered in a timely manner to help solve, to constantly collect market information. Re-visit the process, the flexible use of communication skills, through a variety of ways of emotional exchanges, accurately understand the real needs of customers, so that customers tell you don't know the situation, to say their real ideas and opinions. For example: ask customers whether they are satisfied with the services provided? Whether there is a need to improve the place? How to improve and so on, so that helps to prompt the customer to express our sincerity, thereby increasing customer loyalty. Make full use of the telephone ordering system, with detailed service work, do a good job of reminding customers to forget to order. Specific practices: collect the list of customers who often forget to order, when visiting them, to provide shopkeepers with effective services to mention the line. Such as in the customer counter side of the wall calendar or calendar mark to remind not to forget. Tell the operators that the road should be correct, the operators should buy goods from the regular channels, not for the immediate interests of the moment and illegal operation, which will not only affect their own integrity in the tobacco company, but also in the event of fake and counterfeit cigarettes sold, but also will lose the trust of consumers, so that their own fame and fortune are both lost. The way of doing business must change with the changes in the market, can not follow the same, unchanged, always pay attention to the cigarette market brand direction and consumption, timely collection and analysis of market information, in order to early organization of the source, in order to grasp the sales opportunity to achieve better results.
In x months of this year, the state company's leadership led us to Dehong State study tour, listened to the Dehong State company's leadership, visited their ordering center, logistics decomposition center, so that I broadened my horizons, increased knowledge, and enhanced confidence in doing a good job in the operation of the cigarettes, the study tour, from their work to see the gap between us, changing the concept of enhancing the work of the confidence and sense of responsibility. Sense of responsibility. Firmly establish the modern marketing concept, the "customer first, service-oriented, integrity management, *** with the development" into every aspect of the work and process, and strive to improve their own quality. In the future work, I want to further change the mindset and the concept of service, maximize the understanding of the customer to meet the requirements of the second to establish a strong sense of responsibility and a high degree of responsibility. There is a courage to forge ahead and positive, upward momentum. Do not seek to be able to do a perfect job. But seek to be able to do due diligence, I live up to the trust and high expectations of leaders at all levels, I and the new business model of the task and mission entrusted to me. Since history has given me this honorable title, only with my "patience, sincerity, genuineness" spare no effort to complete this mission.
Distribution Department Year-end Summary (4)
Time passes, from xxx to xxxx Logistics Limited Distribution Center report counting, I have been in the distribution of the position of the work of nearly a month and a half. This month and a half, is my work transition of a month and a half, but also I gradually learn and adapt to a month and a half. Distribution of this position from unfamiliar to familiar, and then gradually find the feeling; on the work from the borderline to be able to operate on the hands, and then finally basically skilled; on the surrounding colleagues from unfamiliar to familiar, and then to intimate. This month and a half let me recognize the company, but also let me have a new understanding of the work of the distribution center.
I studied marketing in the university and also took the course of logistics management, but what I learned in the school is not so easy to apply in practice, especially after contacting the work in the distribution center. The actual work encountered a lot of problems, and can not rely entirely on the knowledge of the books to solve.
Distribution operations are in accordance with the user's requirements, the goods will be sorted out, sent to the designated location on time and in accordance with the amount of the process. Distribution operations is the core content of the distribution center operations, so the rationality of the distribution process and the distribution of operational efficiency will affect the normal operation of the entire logistics system.
In the distribution center these days, can feel strongly that distribution is a kind of emphasis on accurate logistics activities, it needs a complete logistics information system, modern technical equipment and advanced management concepts, so that the distribution activities for customers to reduce operating costs, so that customer satisfaction on the basis of distribution centers to make profits. By the distribution center centralized to the customers for multi-frequency distribution business, many customers in principle can not set up or set up less warehouse, not set up or set up less transport sector, reducing the investment in circulation facilities and daily circulation operating costs. The existence of distribution to improve the supply chain defects, it can be said, in the supply chain upstream and downstream between the complete distribution system, will greatly improve the overall competitiveness of the supply chain.
Distribution operation process is cumbersome, many links, very easy to error. I am in the distribution of this period of time is mainly engaged in the warehouse booking work, do this work to be particularly careful, once the error may cause significant losses. In the work of various departments to carry out timely and effective communication is very necessary. Distribution operations require the effective cooperation of the entire team in order to better improve efficiency and reduce the error rate. Moreover, the logistics industry is a service industry, in the work we have to communicate with customers in a timely manner, it should be clear that the "customer-centric" business philosophy is not only the ultimate goal of the customer's one-time satisfaction, but through the quality of the enterprise's services to customers to enhance customer satisfaction. "Customer satisfaction" is no longer a kind of decoration of the enterprise, "customer loyalty" has become an important goal of the enterprise. We need to know clearly: no customer satisfaction, no customer loyalty, no customer loyalty to retain customers as a piece of paper, "customer-centric" is bound to go down the drain. So "customer satisfaction" is the starting point of the enterprise and "customer loyalty" is the destination of the enterprise.
Of course, there are still various shortcomings in the distribution center, such as distribution centers, the degree of computer application is still relatively low, in most cases, is still limited to day-to-day management of the affairs of the logistics of many important decision-making issues, such as cargo allocation program, transport routes, inventory control, etc., is still in the semi-human
artificial decision-making state, to adapt to the specific operation of logistics information systems development is lagging behind; logistics facilities and facilities for the development of the logistics industry. Development lags behind; logistics facilities, technology and equipment are relatively old, with the integration of electromechanical, paperless as the characteristics of the distribution of automation, modernization, compared with a large gap; the overall logistics technology such as transport technology, storage and storage technology, circulation and processing technology, as well as with a link are closely related to the information processing technology, etc., are also relatively outdated. This situation is also a common problem of domestic logistics enterprises, but as a member of China Shipping, I hope that China Shipping will become the leader of domestic logistics enterprises in the future.
More than a month's work in the experience gained and shortcomings are my future learning and work of reference, "industry in the diligence and desertion in the play", I will continue to work in the future to learn business knowledge, and continue to exercise their own courage and perseverance, to improve their ability to solve practical problems, and in the process of slowly overcoming impatience!
Distribution Department of the year-end summary (five)
Time passes, from xxx to xxxx Logistics Limited Distribution Center report counting, I have been in the distribution of the position of the work of nearly a month and a half. This month and a half, is my work transition of a month and a half, but also I gradually learn and adapt to a month and a half. Distribution of this position from unfamiliar to familiar, and then gradually find the feeling; on the work from the borderline to be able to operate on the hands, and then finally basically skilled; on the surrounding colleagues from unfamiliar to familiar, and then to intimate. This month and a half let me recognize the company, but also let me have a new understanding of the work of the distribution center.
I studied marketing in the university, and also took the course of logistics management, but what I learned in school is not so easy to apply in practice, especially after contact with the work in the distribution center. The actual work encountered a lot of problems, and can not rely entirely on the knowledge of the books to solve.
Distribution operations are in accordance with the user's requirements, the goods will be sorted out, sent to the designated location on time and in accordance with the amount of the process. Distribution operations is the core content of the distribution center operations, so the rationality of the distribution process and the distribution of operational efficiency will affect the normal operation of the entire logistics system.
In the distribution center these days, can feel strongly that distribution is a kind of emphasis on accurate logistics activities, it needs a complete logistics information system, modern technical equipment and advanced management concepts, so that the distribution activities for customers to reduce operating costs, so that customer satisfaction on the basis of distribution centers to make profits. By the distribution center centralized to the customers for multi-frequency distribution business, many customers in principle can not set up or set up less warehouse, not set up or set up less transport sector, reducing the investment in circulation facilities and daily circulation operating costs. The existence of distribution to improve the supply chain defects, it can be said, in the supply chain upstream and downstream between the complete distribution system, will greatly improve the overall competitiveness of the supply chain.
Distribution operation process is cumbersome, many links, very easy to error. I am mainly engaged in the distribution of this time is out of the warehouse booking work, do this work to be particularly careful, once the error may cause significant losses. In the work of various departments to carry out timely and effective communication is very necessary. Distribution operations require the effective cooperation of the entire team in order to better improve efficiency and reduce the error rate. Moreover, the logistics industry is a service industry, in the work we have to communicate with customers in a timely manner, it should be clear that the "customer-centric" business philosophy is not only the ultimate goal of the customer's one-time satisfaction, but through the quality of the enterprise's services to customers to enhance customer satisfaction. "Customer satisfaction" is no longer a kind of decoration of the enterprise, "customer loyalty" has become an important goal of the enterprise. We need to know clearly: no customer satisfaction, no customer loyalty, no customer loyalty to retain customers as a piece of paper, "customer-centric" is bound to go down the drain. So customer satisfaction" is the starting point of the enterprise and "customer loyalty" is the destination of the enterprise.
Of course, there are still various deficiencies in the distribution center, such as distribution centers, the degree of computer application is still relatively low, in most cases, is still limited to day-to-day management of the affairs of the logistics of many important decision-making issues, such as goods allocation program, the best path of transport, optimal inventory control, etc., is still in the state of semi-manualized decision-making to adapt to the specific operation of the development of logistics information systems are lagging behind! The technology and equipment of logistics facilities are relatively old, compared with foreign distribution automation and modernization characterized by electromechanical integration and paperless, the gap is huge; overall logistics technology such as transportation technology, storage and custody technology, circulation and processing technology, as well as information processing technology that is closely related to the link, are also relatively backward. This situation is also a common problem of domestic logistics enterprises, but as a member of China Shipping, I hope that China Shipping will become the leader of domestic logistics enterprises in the future.
More than a month's work in the experience gained and shortcomings are my future learning and work of reference, "industry in the diligence and desertion in the play", I will continue to work in the future to learn business knowledge, and continue to exercise their own courage and perseverance, to improve their ability to solve practical problems, and in the process of slowly overcoming impatience! I will continue to learn business knowledge in the future, and constantly exercise my courage and perseverance, improve my ability to solve practical problems, and slowly overcome impatience in the process of work, positive, enthusiastic, meticulous treatment of each job, in order to shape the overall development of self and strive.