A letter of commitment is sometimes a guarantee that can make people feel at ease, especially in personal medical services, made a commitment should be responsible for the corresponding terms and conditions. The following is a "personal medical service commitment letter", which is only for reference, welcome to read.
Personal medical service commitment (a)We are a loving hospital, "all for the sake of patients, all services to patients" is our eternal service concept. Strengthen the construction of the wind, strengthen the hospital management, improve the work style, improve medical technology, improve service quality, create an excellent team, build a harmonious hospital, is our unremitting pursuit. On behalf of the xx hospital to the public commitment:
First, we will seriously treat and respect every patient, so that every patient in the hospital to get good treatment and care, to provide a good hospitalization environment, to enjoy a good service attitude, accurate medical diagnosis, advanced medical technology, warm nursing services, quality rehabilitation, and harmonious doctor-patient relationship.
Second, we will continue to strengthen the construction of medical ethics, to establish a loyal, dedicated, dedicated, civilized practice of medicine in the health industry new style. The full implementation of the medical ethics assessment system for medical personnel to improve the medical ethics of medical personnel, improve service attitude, improve service quality, and put an end to the "raw, cold, hard, top" phenomenon.
Third, we will strictly implement the "xx provincial medical service program prices" fee standards, strict fee management, reasonable fees. Seriously implement the charges, drug prices, prices of consumables, diagnostic and treatment services prices publicity system, to provide patients with hospitalization one-day list. To put an end to the phenomenon of "indiscriminate charging, indiscriminate inspection, indiscriminate use of drugs".
Fourth, we will strictly implement the "xx province health care industry" ten forbidden "provisions", resolutely put an end to all kinds of acceptance of "red packets", "billing commission", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription", "big prescription". "big prescription", personal private charges, self-established project charges, decomposition of the project charges and other unethical practices.
Fifth, we will strictly implement the rural cooperative medical care, urban workers basic medical insurance drug catalog and diagnostic and treatment items, the establishment of out-of-pocket drugs and items to inform the system to minimize the burden on patients, so that the patient reimbursement ratio is maximized.
Six, hospitalized patients with strict control of medication, more than 100 yuan of drugs need to strictly implement the approval procedures before use, to reduce the cost of patient care, to do everything for the patient, all convenient for the patient, all services to the patient.
Seven, where the medical staff to accept, ask for "red packets" and department of private charges, please report to us and complain, where the complaint department of private charges, the hospital has been verified, to you reward the amount of private charges 3 times the reward, while the hospital is responsible for your confidentiality.
Commitment: xxx
20xx year x month x day
Personal medical service commitment (two)People-oriented, patient-centered, is our service purpose; to save lives, the implementation of the revolution's humanitarianism is our abiding professional ethics. On the occasion of the fourth anniversary of the People's Health Hospital, all the people of the People's Health solemn commitment to the community:
First, to strengthen the sense of service, **** abide by the high medical ethics, improve the doctor-patient relationship. To wholeheartedly serve patients as our sacred duty, always put the interests of the people and patients in the first place. Do everything possible to create a warm and humane medical environment for patients, to provide high-quality and efficient medical services. Strengthen the supervision of service attitude and medical quality, strengthen the masses to solve the problem of medical difficulties, strengthen the medical environment and medical process to improve and adjust the strength, strengthen the leadership of the weekend checkups, to solve the actual clinical problems.
Second, the inheritance of traditional virtues, standardize medical behavior, advocate clean practice. Through the hospital staff meeting, hospital weekly meeting, television, newspapers and other channels, to take various forms of medical ethics education. It is strictly prohibited for medical personnel to accept or ask for patients' "red packets" or other gifts; it is strictly prohibited for medical personnel to accept kickbacks, commissions and other improper benefits given by medical equipment, medical devices, medicines, reagents and other production and sales enterprises or individuals in various names. Anyone who violates the law will be severely punished, and the reported cases will be investigated to the end, and each case will be implemented.
Third, improve the monitoring mechanism to reduce medical costs and safeguard the interests of patients. The company's goal is to improve the quality and safety of its products and services, and to ensure that the system is implemented in a way that is consistent with its mission. Strictly medical cost management, to eliminate unreasonable charges, reduce medical costs. The implementation of the two lines of drug income and expenditure, the implementation of the cost control system stipulated by the health administrative department, the establishment of cost information supervision and feedback mechanism, at any time to regulate and control, and strive to reduce the proportion of drug income by means of strict rational inspection, rational use of medication, strict limitation of large prescriptions, and guidance of clinical rational inspection and treatment.
Commitment: xxx
20xx, x month x
Individual Medical Service Commitment (3)Our hospital as xx city 20xx year urban residents, urban workers health insurance regular point medical institutions, solemn commitment is as follows:
First, strictly quasi abide by the national relevant health care laws and regulations and the ?xx province, urban, employee medical fixed point? Medical institutions management interim management approach?
Second, the establishment of the hospital's urban residents, workers and leading organizations and offices, to provide the same set of cooperative medical office space and service windows, equipped with full-time staff and computers, copiers, printers, fax machines, scanners and other office facilities.
Third, the strict implementation of the provincial and municipal health insurance center of the various management methods and regulations, the full implementation of the line of medical services, compensation service commitments, consciously accept the inspection of the center at all levels of health insurance, to provide fast, convenient, satisfactory compensation services.
Fourth, follow the principle of quality service, in strict accordance with the requirements of the Medical Insurance Center reasonable fees, never indiscriminate charging, duplication of fees, over-standard fees, disguised charges.
Fifth, on time to participate in the City Council and the Medical Insurance Center held various meetings and activities organized.
Sixth, to carry out hospitalization of participating farmers to implement direct compensation.
7. If a single unit or staff member does any of the following, he or she will be liable to be criticized, warned, suspended, refunded, or fined.
1) Including the costs that are not covered by the urban workers' health insurance and the urban residents' health insurance in the fund's payment model;
2) Violating the rules of "random checking", "random use of money", "random charges", "randomly", "randomly", "randomly", "randomly", "randomly", "randomly", "randomly", "randomly" and "randomly". "
3, the hospitalized patients with medication to take urban residents, employees directory of prescriptions for drugs outside the directory, as well as the exchange of drugs for drugs;
4, with the patient's name hospitalization, replacement of the hospitalization, false medical records, false invoices, segmented accounts, and other ways to capture the Cooperative Medical Fund;
Commitment: xxx
20xx, x month x
Personal medical service commitment (four)In order to comprehensively improve the quality of service, standardize the practice behavior, improve the style of the industry, to provide the masses with high-quality, convenient and efficient health care services, and strive to create a mass satisfaction of the public health care units, and consciously accept the society and the masses of the democratic evaluation. Now solemnly promise the following:
First, strengthen the sense of service, adhere to the law. The majority of medical and health workers to firmly establish a "people-oriented", "patient-centered", "service-oriented" service concept, comprehensive and in-depth development of "Three Good and One Satisfactory" activities. Fully implement the "xx province medical institutions main window service norms", medical staff to be neat and clean clothes and hats, wearing a badge, polite and elegant, warm and quality service. Adhere to the law, the effective fulfillment of the laws and regulations of the service functions assigned, and conscientiously implement the provisions of the state's laws and policies.
Second, improve medical services, convenient for the masses. Seriously implement the "24 specific measures to improve medical services", the full implementation of the appointment diagnosis and treatment services, the implementation of flexible scheduling of outpatient clinics, stratified and sectioned district registration waiting for medication, full-time expert outpatient clinics, no holiday checkups, large-scale inspection of the one-day report, the "one-stop" guide service and hospitalization centralized disposal centers and other service measures, to provide the masses with
Third, standardize diagnostic and treatment behavior, to ensure quality and safety. Vigorously implement rational diagnosis and treatment, rational use of medication, reasonable examination, and gradually implement clinical pathway outpatient diagnosis and treatment specifications and single disease cost management, the implementation of the province's different areas of hospitals above the second level of inspection and test results to implement the mutual recognition and other key systems. The company's main goal is to provide the best possible service to the public, and to ensure the safety and quality of medical care.
Fourth, standardize the charges, open and transparent. Strictly implement the national, provincial and municipal fee standards, so as not to break down the charges, not to exceed the standard charges, not to set up their own project charges. Comprehensive implementation of the hospital (affairs) open to the public, matters involving the interests of the public and the workflow, fees and charges, the policy basis for timely and comprehensive disclosure, accept the public supervision. Medical and health services commonly used check items, drug prices are fully open public, hospitalized patients cost the implementation of a one-day list system to enhance the transparency of the charges.
Fifth, the implementation of measures to expand the scope of services. The implementation of major public **** health service projects, free cataract surgery for poor cataract patients, for rural women to provide better maternal health services, for AIDS patients to provide "four free and one care" services, free for urban and rural residents to provide the establishment of health records, children's vaccination and other 10 categories of 41 items of basic public **** health services. services. It has improved the 15-minute health service circle in urban and rural areas, innovated the model of primary medical services, and taken the initiative to provide services to the public at their homes. Actively promote volunteer hospital and community services, and explore new forms and contents of health volunteer services.
Sixth, the implementation of health care reform policies, so that the masses can benefit. Comprehensive implementation of health care reform measures, and actively promote reform. Expand the coverage of women's disease screening and breast and cervical cancer screening, increase the prenatal diagnosis rate and newborn disease screening rate, further strengthen the management of hospitalized childbirth, reduce maternal and infant mortality. It has reformed the payment method for the New Rural Cooperative Medical Scheme, reducing the out-of-pocket proportion of hospitalization costs to less than 35 per cent, comprehensively raising the level of medical protection for some major diseases, and raising the reimbursement rate for rural children with leukemia, congenital heart disease and severe mental illness, breast cancer, cervical cancer, and end-stage renal disease to 90 per cent. We will earnestly implement the basic drug system and the centralized purchasing system of drugs on a provincial basis, implement zero-differential rate sales, and effectively reduce the burden of drug costs on the masses.
Seventh, the implementation of medical ethics and medical standards, serious investigation and punishment of violations. The company's newest product is a new generation of medical ethics, which is based on the concept of "caring for the patient, researching medical technology, rational diagnosis and treatment, careful treatment, honesty and law-abiding, moral and technical excellence", and consciously refusing to accept red packets, kickbacks, and practicing honesty. In the window service places to set up suggestion boxes, published complaints and reporting telephone. The report, the complaint acceptance of red packets, kickbacks and other behaviors are seriously investigated and dealt with.
Commitment: xxx
20xx, x month x
Personal medical service commitment (five)As a hired medical personnel, in order to protect the health and safety of patients, so that we can always bear in mind their own legal responsibilities and due obligations, strict performance of the contract of employment and comply with the rules and regulations of the hospital, to ensure that the safety and quality of medical care, hereby commit to the following:
The hospital will continue to provide medical services to the patients, so as to ensure the safety of medical care and quality. Quality, the commitment is as follows:
1, strictly abide by the rules and regulations of the hospital, labor discipline and related technical procedures, and obey the hospital's work arrangements, especially the necessary duty, overtime and adjustment of posts.
2, employment period, if the automatic termination, I informed the hospital 1 month in advance of the relevant leadership, and conscientiously do a good job in all aspects of the handover, so that the handover is clear, can not be due to personal reasons affecting the normal order of the hospital's work, and the implementation of the relevant system in accordance with the hospital.
3, I returned to work by the hospital-funded training, will be strictly in accordance with the relevant provisions of the hospital to fulfill their duties and systems. If for personal reasons the employment period has not been completed and need to propose the termination of the contract, I am willing to accept the relevant decisions of the hospital. If you have a problem with the way the system works, you will be able to get the best out of the system.
4, will not disclose the hospital's technical data, medical records and other technical information to others or without the consent of the hospital will be lent, gifted and handed over to others, such as violation of the provisions of the law, I am willing to bear the corresponding legal responsibility.
5, work during the strict implementation of the operating procedures, do not violate the rules of operation. If the violation of operating procedures and lack of responsibility and other circumstances lead to medical errors, disputes and even accidents, I am willing to bear the consequences, and unconditionally accept the hospital's decision to deal with.
6, I employed during the period, do not intentionally nuisance, any unclear issues will take the proper way to solve the problem, to deal with any problem, to the hospital, the patient's interests as the first, will never bring any damage to the hospital and patients.
7, based on the hospital's specificity, I was employed during the period, to create three good and one satisfied, namely: good medical ethics, good service, good quality, patient satisfaction.
8, I work in the hospital, willing to unconditionally accept and obey the hospital departments of training and assessment. If the training and assessment does not meet the requirements, I am willing to accept any decision to deal with the hospital.
I am willing to accept the hospital's decision if I violate the above commitments and labor contracts and other provisions.
Commitment: xxx
20xx year x month x day