What is the use of an internal auditor certificate?
The internal auditor certificate has a high gold content, which is conducive to job applications, and now many companies in the recruitment process, where the quality management of the company's work, are required to familiarize themselves with the quality management system. The following is my collection of internal auditor certificate has what use, just for reference, welcome to read.
What is the use of an internal auditor license?
1, what is the internal auditor? What is the role of the internal auditor?
Internal Auditor is the ISO International Organization for Standardization put forward a special term, as opposed to the ISO9000 family of standards, the full name of the internal auditor is "internal quality management system auditor". ISO International Organization for Standardization to develop a lot of standards, ISO9000 family of standards is only one of them, there is also the ISO9000 family of standards. There are many standards developed by the ISO International Organization for Standardization, and the ISO9000 standard is only one of them, in addition to the ISO14000 environmental management system standard. In contrast to the ISO14000 standard, the full name of the internal auditor is "internal environmental management system auditor".
We currently offer only ISO9000 quality management system internal auditors, so the term "internal quality management system auditor" is used here.
According to the requirements of the ISO9000 standard, any unit to obtain the ISO9000 certification must be carried out regularly by the unit internal internal quality audit (referred to as internal audit), and the implementation of internal audit personnel must be trained and qualified internal auditor, only to obtain the qualification certificate of the internal auditor, in order to undertake the task of the unit of internal audit.
Therefore, any unit to obtain ISO9000 certification, must have at least 2-3 internal auditors.
2. What is the ISO9000 family of standards and what is their role?
ISO9000 family of standards is prepared by the ISO/TC176 (International Organization for Standardization / Quality Management and Quality Assurance Technical Committee) international general quality management guidelines, aimed at improving the unit's internal quality management, stabilize the quality of products and services, and improve customer trust and the unit's credibility. In accordance with the ISO9000 family of standards for the implementation of quality management, through the ISO9000 quality management system certification after the unit, you can be justified to the customer to issue such a commitment: "Our management system is internationally recognized, the quality of our products and services is first-class!" The role of the ISO9000 family of standards is as big as you can imagine!
The 2000 version of the ISO9000 family of standards will consist of the following standards and supporting documents:
Part I Core Standards:
ISO9000:2000 "Quality Management Systems - Fundamentals and Terminology"
ISO9001:2000 Quality management systems - Requirements
ISO9004:2000 Quality management systems - Guidelines for performance improvement
ISO19011:2000 Guidelines for quality and environmental auditing
Part II Other standards, currently only one:
ISO10012, Measurement control systems
Note: International standards published before the 2000 edition of the ISO 9000 family of standards, but not canceled or transferred, should still be considered as a valid version of the international standard until it is converted into a technical report.
The third part of a number of technical reports, now included in the plan are:
ISO/TR 10005 "Quality Planning Guide"
ISO/TR 10006 "Project Management Guide"
ISO/TR 10007 "Technical Condition Management Guide"
ISO/TR 10013 Guide to Quality Management System Documentation
ISO/TR 10014 Guide to Economics of Quality Management
ISO/TR 10015 Guide to Education and Training
ISO/TR 10017 Guide to the Application of Statistical Techniques to ISO 9001
Note: A "TR" in the numbering indicates that the document is a technical report.
Part IV Brochures
ISO/TC176 (International Organization for Standardization/Technical Committee on Quality Management and Quality Assurance) will develop promotional brochures as needed to serve as guiding documents for the implementation of the 2000 edition of the ISO 9000 family of standards, including:
"Quality Management Principles"
A Guide to Selection and Use
An Implementation Guide for Small Organizations
3. What is quality management? What kind of people are needed to implement quality management?
The ISO 9000 family of standards is a quality management system guidelines, so what is quality management?
Quality management and other management in the unit (such as financial management, production management, business management, etc.) is a part of enterprise management, is composed of one of the core elements of enterprise management. The purpose of implementing quality management is to make steady improvement in product quality, so as to win the trust of customers, and lay a solid foundation for enterprise marketing, so that marketers can have a greater grasp of the open market.
The operation of quality management needs to know how to effectively implement quality management personnel, quality management system internal auditor training organizations that is the cradle of quality management personnel.
4. What are the benefits of implementing an ISO9000 quality management system?
(1) can prevent the occurrence of unqualified products or services, improve the unit reputation program;
(2) a good job to do a minimum of cost to earn maximum profit;
(3) can reduce the temporary emergency situation, is conducive to the managers from the daily chores out of more than the development of the unit's prospects;
(4) the implementation of ISO9000 quality management system, the quality management system is the most important part of the implementation of the ISO9000 quality management system, the quality management system is the most important part of the implementation of the ISO9000 quality management system. p>
(4) can be systematized management, the unit or other units of experience into a set of documented quality system, used to train staff, standardize staff work procedures, reduce work errors, improve work efficiency;
(5) can effectively identify and solve quality problems, to prevent the same errors from recurring;
(6) for making employees once on the Do a good job provides the means;
(7) can easily and quickly provide customers with objective evidence used to confirm the quality of products and services;
(8) for the quality management system evaluators, customer representatives and lawyers in the event of legal proceedings to provide factual evidence;
(9) can be regularly check the unit's work, and timely identify opportunities for improvement of the work and product quality. The opportunity to improve the quality of work and products.
5. What are the benefits of obtaining ISO9000 quality management system certification?
(1) In order to obtain certification, the enterprise must be recognized by the accreditation body recognized by the quality system certification body of its quality system audit, so it must be strictly in accordance with the standardized procedures to carry out the work, is conducive to the improvement of the performance of the management of the enterprise;
(2) more likely to be recognized by the market and customers;
(3) can be in the public media to publicize its certification qualifications, which is conducive to improving the market image;
(4) Since the purpose of the certification audit is to check whether the quality system has the ability to ensure that the product meets the customer's requirements, the quality management system certification is equivalent to the customer's inspection of the unit;
(5) The certified company will be able to gain some kind of advantage in the project bidding;
(6) It can be (6) The certified company will be able to justify its commitment to the quality of its products and services, thus bringing in more customers and expanding its market share;
(7) The certified company will have to undergo regular supervision from the certification body to verify that its quality system continues to satisfy the requirements of the standard and has been continuously improved. This regular supervision from the certification body plays an important role in maintaining the quality system of the certified enterprise;
(8) ISO 9000 certificate is recognized worldwide, which is conducive to the development of the international market;
(9) Quality system certification can be certified for the certified enterprise to reduce the repetitive evaluation from the customer;
(10) submit to other units as the Raw material products, you can reduce the receiving unit of inspection, supervision, and reduce the degree of control of incoming inspection, thereby reducing certain cost investment.
6, what are the benefits of becoming an internal auditor on the development of personal career?
With the growing call for international harmonization, China's outstanding enterprises have entered the ranks of ISO9000 certification. The State Council requires the country to complete the ISO certification of 100,000 enterprises within three years. According to the provisions of each unit needs to be certified at least 2-3 internal auditors, internal auditors will be the indispensable talents of this century.
For the unit, to effectively implement quality management, without the support of employees. In other words, every employee needs to master the requirements of the ISO9000 standard. Therefore, on-the-job employees to obtain the qualification of internal auditor will help to improve work performance, and at the same time, it will also help to get the recognition of supervisors and colleagues.
For those who are seeking a career, obtaining an internal auditor qualification is an effective passport to finding a job. Because of the current knowledge of ISO9000 standard is not a lot of people, with the internal auditor qualification is very few people, and the employers of this kind of personnel demand is increasing, to obtain the internal auditor qualification certificate, in favor of faster to find the job opportunities you need.
In addition, due to the strong promotion of ISO9000 certification, more and more units want to obtain certification, but these units often do not know how to operate, which causes a large number of ISO9000 consulting organizations to rise. When you have obtained the internal auditor qualification certificate, and in the work of obtaining a certain certification experience, you can cross into the door of the certification consulting for the need to certify the unit to provide consulting services, to do a sky-high freelance, or open a certification consulting company to open up their own career path.
Therefore, holding an internal auditor qualification certificate is tantamount to knocking on the door of the career of one more piece of gold and jade stone.
7, as an internal auditor should have what knowledge? What skills do you have?
Getting an internal auditor's certificate does not mean you can do anything. How to become a good internal auditor is the real knowledge behind this certificate.
As a good internal auditor, first of all, to master the knowledge of ISO9000 family of standards, to understand the essence of ISO9000, to eat through the requirements of ISO9000 standards. Secondly, you also need to master certain internal audit skills, such as how to find product quality or quality management system in the internal audit of the operation of the process of loopholes, how to find opportunities for improvement, how to use cost management skills to control the quality of the cost of the product to meet the customer's requirements, but also can not be unprofitable because of excess quality ......
8. What kind of organization needs an internal auditor?
It can be said that all industries need to join the internal auditor.
The ISO9000 family of standards is not just for manufacturing or any other single industry. There is no such term as "enterprise" in the ISO 9000 family of standards. This is because, in the Chinese translation of the ISO9000 standard, according to China's national conditions, the word "enterprise" in our country generally refers to the processing and manufacturing industries, taking into account the original intention of the ISO International Organization for Standardization, the standard applies to all walks of life, and therefore follows the original version of the "Organize" --The word organization. In the ISO9000 family of standards, any unit applying for certification is called "organization".
It can be seen that any unit (government and institutions, hotels, construction companies, manufacturing enterprises, software development enterprises, schools, banks, real estate companies, property companies, trading companies, etc.), as long as the unit hopes that the quality of products or services with international standards, hoping to obtain the customer's trust through the operation of the quality management system and the unit's credibility, and hoping to have a The ISO9000 quality management system certification, the need for internal audit staff to join.
9, what kind of people can participate in internal auditor training?
Where the high school education, aspiring to engage in ISO9000 quality system management, certification, internal audit work of the staff and students can participate in the training of internal auditors.
10, to participate in the internal auditor training need to learn what courses?
(1) ISO9000: 2000 basic knowledge: eight quality management principles, twelve quality management system foundation, quality management system and other management systems, quality management system basic terminology;
(2) ISO9001: 2000 standard knowledge: ISO9001: 2000 standard clauses in detail.
(3) internal audit techniques: how to develop an internal audit plan, how to open the first meeting, how to prepare a quality management system internal audit checklist, how to implement on-site audits, how to fill out the "unqualified report", how to organize the final meeting, how to prepare the "Internal Audit Report", how to develop corrective and preventive measures, how to verify that the completion of corrective and preventive measures;
(4) how to prepare a quality management system internal audit checklist;
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) 4) how to prepare quality management system documents: quality management system documents need to be what kind of approval procedures, the preparation of the quality manual and the main points, how to combine the actual situation of the enterprise to determine the need to prepare which procedural documents, procedural documents, the basic format and content of the document, how to combine the three levels of documents with the quality manual and procedural documents.
(5) management representative training: what are the responsibilities of the management representative, the management representative of how to assist the top management of the quality management system planning, how to formulate the quality policy and quality objectives, quality policy and quality objectives of the ` relationship between how to improve the quality of the quality management system operation quality, how to obtain continuous improvement of information, how to assist the top management of the good management review, How to prepare a Management Review Report.
Internal Auditor's Job Responsibilities
First, the audit team leader's responsibilities
Quality management system audit phase, the majority of audit work by the audit team leader is solely responsible for the audit team leader should be able to have the management ability and experience, and should have the right to carry out the audit work and audit The audit team leader should have the management ability and experience, and should have the right to make the final decision on the audit work and audit observations.
Therefore, the audit team leader in addition to fulfilling the duties of the auditor has the following audit management responsibilities:
1, to assist in the selection of audit team members;
2, the development of the audit plan;
3, on behalf of the audit team with the audited departmental managers in contact with;
4, analyze the audit report.
Second, the audit team of internal auditors
1, responsible for checking, fill in the audit checklist;
2, responsible for filling out the non-conformity report form;
3, responsible for non-conformity corrective measures for tracking, verification;
4, to the audit team leader to provide quality information related to the audit
5, according to the internal audit arrangements have the right to enter the audit scope of the work site audit;
6, responsible for the company does not meet the requirements of the quality system to put forward corrective actions and recommendations;
7, responsible for the quality management manual in the department, the quality system procedure documents and operating documents of the organization to learn, and is responsible for the content of the communication;
8, responsible for the quality management manual, quality system procedure documents and operating documents, and is responsible for the quality management manual, quality system procedure documents and operating documents of the organization to learn, and is responsible for After the content of the relevant communication;
8, is responsible for the department to guide, supervise the quality system operation.
Third, the internal auditor ability requirements
1) have all the auditor should have the ability.
2) the ability to prepare audit documents and reports
3) more than 2 years of experience in management positions
4) the ability to follow up on the verification and supervision of audits
5) strong up and down the ability to communicate
Fourth, the internal auditor's departmental obligations and authority
strong> (a) Obligations
1, continuous learning and understanding of the system management knowledge and application in the actual work, to assist departmental leaders to standardize the management and promote improvement.
2, responsible for the department's quality management system, product quality improvement system, maintenance, supervision and improvement.
3, to assist the company to complete system audits, external audits and other tasks, and organize the department to do a good job of follow-up improvement.
4, to assist in the completion of the company needs other quality system certification.
5, to assist or undertake the implementation of the company or departmental quality improvement projects to promote.
6, actively participate in the company's process optimization, functional sorting and other daily basic management.
7, is responsible for the daily collection of important quality information, feedback, tracking, disposal, archiving, etc.
(2) authority
1, the department's quality system operation of the guidance, supervision and improvement rights.
2, according to the company's audit arrangements, the right to audit the department under review, put forward the problem point improvement requirements, and the rectification of the problem point to verify.
3, the right to monitor and correct the violation of the company's procedural documents and rules and regulations.
4, the right to participate in the company's basic management and interdepartmental coordination to improve the work.
5, the right to collect, report and track important quality information.
Fifth, the main work of the internal auditor
Internal auditor's duties internal auditor 1, system audit: the company's ISO9001 quality management system annual internal audit, responsible for the organization and implementation of the functional departments of the system audit, the preparation of audit checklists and audit reports, and to verify the effectiveness of rectification of the problem points.
2, management review: to assist the department manager to complete the annual management review, identify important management improvement points as the input to the management review, and continuously improve the basic management system.
3, process optimization evaluation: as the company's process optimization reviewer, according to the plan is responsible for the company's related departments of the product to achieve process optimization evaluation, to provide value-added services, to promote management improvement.
4, to meet the external audit: organization and implementation of internal audit preparation and acceptance of the audit.
5, improvement project planning, implementation or participation: company-level or departmental internal quality improvement project leader or key members. Identify improvement needs, planning and organizing the implementation, solidification of the improvement results, is the company's basic management to improve the important driving force.
6, daily basic management work: including production and quality information transfer, improvement point identification, improvement promotion, interdepartmental coordination.
7, departmental quality management system maintenance: departmental internal system operation supervision, improvement, document optimization. System self-examination, document management, meet the audit, the organization of the problem point rectification, departmental system sound.
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