It seems like a lot of things can be talked about! However, to be divided into stages, the newbie representative, and the doctor relationship is not familiar with, of course, trust is also something missing, the things to talk about to have a point of entry!
First, identify yourself as a medical representative, not a patient! That's an entry point!
Secondly, since it is a pharmaceutical representative, then it is necessary to that product knowledge to do the opening, about the opening of the company should have the relevant training!
Once again, when talking about the product, since the story of a selling point, in order to visit many times in the future. That is to say, the selling point, as the opening statement after the chat entry point! If all the selling points are said at once, it is easy to visit later without something to talk about!
The above said, that is, the novice development of new customers in the period of the excessive stage of the chat content, the main body is to find a chat entry point, so that each visit have a topic, plus customer relations, successfully through the development of the period, after the cooperation of the topic is more and more casual!
Oh, I am also a newbie, recently learned on the thousand chat, organize, still learning, I hope to help you!