1. Medical ethics personal work self-examination report
20__ years, in the hospital under the leadership of the correct leadership of the leadership of colleagues to help, I around the center of the hospital's work, combined with the requirements of the work of the department, the work of the proactive, pragmatic and pragmatic, the strict implementation of the work of the system to the code of conduct of medical ethics, and constantly improve their own business technology and technical skills, and to improve their own work, and to improve their own work. Guidelines, and constantly improve their own business and technical level and working ability, now I will be a year to medical ethics work is summarized as follows:
1, ideological and political aspects.
According to the hospital requirements to seriously study the party's meeting of the Plenary Session, the spirit of the Third Plenary Session of the 18th century, the most beautiful country doctor advanced deeds, "prevention and treatment", "prescription writing norms", "Nurse Management Regulations" and so on, through the study of let me in the ideological, action to further improve and improve, at the same time, let me be more determined to set up and adhere to the correct outlook on the world, the outlook on life, the consciousness of values.
2, medical ethics work.
With a strong sense of enterprise and responsibility, treat every patient to check, can do "urgent patient's urgency, think of the patient's thoughts". Work can bear hardships and stand hard work, always maintain a positive ` work style and diligent state of mind. For specimens that do not meet the quality of the test, the patient is required to retake, and explain the reasons to the patient, to obtain the patient's recognition and understanding. Hospital work needs, arranged for me to participate in the nursing team scheduling, work in accordance with the "three checks and ten pairs" to carry out nursing operations, and is now able to master the routine nursing operation techniques. Strictly abide by the provisions of the hospital management, to do on time, off, not late, not leave early, not crosstalk. No acceptance of patients and acceptance of red packets, gifts, kickbacks phenomenon, no medical errors occurred.
3, business work and learning.
Actively participate in the hospital and the department organized a variety of business learning, through learning, to strengthen the improvement of their own quality. In the case of learning and work tasks are relatively heavy, can proactively complete a variety of work arranged by the hospital, can be very good to correct their own learning attitude, never complain of suffering. In the business work, conscientiously fulfill the rules and regulations of the department, all test operations are strictly abide by the operating procedures. To treat the work seriously and responsibly, always with a cautious attitude to deal with every specimen to be examined, and seriously deal with the difficult problems encountered in the work. The results of the test results and clinical diagnosis is not quite consistent with the results of the first time to reflect to the leadership team, adhere to the review to ensure the accuracy of the test report issued, and timely contact with clinicians to provide a favorable diagnostic basis. In the face of the new situation, new opportunities, new challenges, to be able to realize that only continuously strengthen the theoretical learning is the way of survival, so in the spare time efforts to participate in the amateur undergraduate education. At the same time, the use of network learning, reading books related to clinical testing, learning knowledge, new developments, and strive for 20___ the title of the examination of laboratory technician.
In the new year, I will strengthen the combination of practical and theoretical learning, to further strengthen their own ideals and beliefs, learning from colleagues with an open mind, learning from practice, and taking people's strengths to make up for their shortcomings, and strive to contribute to the development of the hospital in the new year.
2. Medical ethics personal work self-examination report
20__ year, in the group company and the hospital under the correct leadership of the party and government, medical ethics work successfully completed the annual work task, at the beginning of the year, the hospital according to the group company Wu chairman of the medical and health care system to strengthen the construction of medical ethics of the spirit of the instructions to firmly establish The concept of "saving lives and helping injuries, love and dedication". Effectively solve the people reflect the strong "difficult to see a doctor, see the soldiers expensive" problem.
First, continue to pay close attention to medical ethics education.
Ideas are the guide to action, what kind of ideas have what kind of action. The party and government attach great importance to ideological education, the use of "three hospitals with coal", "party office newsletter", "medical ethics newsletter" as a weapon of thought, and actively publicize the policies and regulations and typical cases of medical ethics; at the same time, issued a document and held a general meeting of the hospital to organize the majority of staff to study the "eight honors and eight shames", carried out the governance of commercial bribery, special rectification activities. This has enabled the staff to establish a correct outlook on life, values, honor and shame in their minds. According to the instructions of Mr. Lu, the director of the department and the backbone of the business organization went down to the mine to experience the hardship of the miners' work, which inspired the enthusiasm of the medical staff to serve the miners, and at the same time, issued the "Code of Conduct for Employees of Tongjia Three Hospitals" to regulate the behavior of the staff from the behavioral instrument, speech and mannerisms. Secondly, the construction of the hospital culture, the formation of the hospital staff *** with the values, such as the hospital spirit is "saving lives, love and dedication", the hospital service concept is "patient first, integrity first", the hospital's ethical concepts are "Dedication and integrity, love and dedication", but also to strengthen the construction of a clean culture, so that from the corporate culture to regulate the moral behavior of medical personnel; at the same time, the use of each section of the shift will be and political learning will be revisited to learn the Ministry of Health issued the "eight prohibited" and the provincial Department of Health issued the "ten prohibited" and "hospitals of all types of personnel code of medical ethics; medical ethics Medical style office of the new allocation of personnel and interns also carry out systematic medical ethics education, so that the hospital's medical ethics education up to 100%.
Second, in-depth investigation and research among patients, and effectively solve the problem of patients in need of urgent solution.
Investigation and research is the party's tradition of good, no investigation without the right to speak, medical ethics and medical services, only the patient has the most right to speak. To this end, the Office of Medical Ethics monthly organization in-depth ward, outpatient service satisfaction survey of our hospital in the medical, logistical services, medical ethics in the situation of the patient's opinions and suggestions, and with the section of the work of the symposium held by the patients reflecting the problem, as well as the views of the problems reflected in the book together with the categorization of the summary of the proposed solution to the problem of the views or recommendations on the joint meeting of the party and the government to be resolved. This has solved many practical problems for patients. For example, for the convenience of infants and children living near the temporary infusion opened a liquid therapy center, hot meals for patients with meals refurbished microwave ovens; for the convenience of patients to resume exercise repair of the back garden, the purchase of fitness equipment; for the convenience of patients to re-set the guide icon, departmental cards; some patients reflect the summer ward flies and mosquitoes, for this reason refurbishment of the whole hospital's screens; some departments reflect the short supply of cold water for this purpose Extend the water supply time; some patients reflect that the supply of commonly used drugs sometimes out of gear, for which the Pharmacy Committee held a special meeting to strengthen the planning of drugs - purchasing - out of the convergence of work to ensure that the supply of commonly used drugs and so on. After the majority of staff *** with efforts to make our hospital's three satisfaction rate of 95% or more, closer to the doctor-patient relationship, the patient's praise. This year, 1 - 10 months of the hospital **** received 12 banners, thank you letter 12.
Third, pay close attention to today's social concerns of the hot "red envelope" problem.
__ year I hospital in Datong City took the lead in the introduction of the return of the "red packet" reward and punishment system, __ year and the system of rewards and punishments was revised, the return of the "red packet" of medical staff at the end of the year to recognize and reward, on the demand and acceptance of the "red packet". For those who ask for and receive "red packets", they will be fined five times of the amount of red packets and punished with a three-month stay at work. In short, we guide and encourage the majority of medical staff to maintain high medical ethics on the one hand, and adopt a strict high-pressure policy against individual medical staff who violate professional ethics on the other. As a result of strengthening the ideological education of workers and a complete supporting system of rewards and penalties, so that the return of the "red packets" in our hospital has become a trend, this year 1 - 10 months of the hospital through the organization of * * * return "red packets "76 people 106 times, amounting to 30,900 yuan, of which the return of "red packets" the most departments are cardiovascular medicine *** 23 people (times) counted 7,600 yuan, followed by respiratory medicine *** 23 people (times) counted 4,900 yuan; the return of "red packets" the most individuals are cardiovascular medicine *** 23 people (times) counted 4,900 yuan. "The most individuals are cardiology director comrade drama China, *** return 7 times totaling 3400 yuan, followed by orthopedics director comrade Li Pingshan, *** return 5 times totaling 2700 yuan.
Fourth, it is strictly prohibited indiscriminate charging, billing, prescribing "ride-along drugs" and drugs for clinical.
This year, the focus of correcting industry malpractice is still the governance of arbitrary charges, and strive to provide quality services to patients. Specific measures are as follows: First, the medical section monthly from the social security to understand the charges of each section, found that indiscriminate charging, multi-billing, open "free-rider drugs" require their departments to be corrected immediately; Second, the hospitalization department monthly under the section in accordance with the charges of the second-class hospitals, one by one to carry out inspections, unreasonable charges require that they must be adjusted; Third, in order to prevent the drugs to do clinical Third, in order to prevent drugs from doing clinical, for a drug suddenly appeared in the amount of unnatural increase, or with commercial bribery means of distribution of drugs, immediately cancel the distribution of the drug in our hospital. At the same time, according to the Measures for Rewards and Punishments for Medical Ethics in Three Tongjian Hospitals, those who charge indiscriminately, overbill, and prescribe "free-riding medicines" will be dealt with seriously. In addition, in order to truly reflect the spirit of the hospital "to save lives, love and dedication", we have some economic difficulties in the patient to reduce certain medical costs, such as the rehabilitation section of a family quite difficult patient Wang Liang reduced all medical costs.
3. Medical ethics and medical style of individual work self-examination report
Medical ethics is the professional ethics of health care personnel, medical style refers to the entire health care industry should have a good industry culture. The good and bad of medical ethics and medical style reflects the good and bad of the social atmosphere, therefore, to put an end to the industry's unhealthy wind has also become the problem of the hospitals are always unremitting. As a peer on the medical front, although we do not know each other, but we are familiar with each other's work connotation, and, our goal is the same, that is - "so that the patient's recovery is the ultimate embodiment of our own value.
I have been working in the surgical clinic since I joined the work, in the ordinary and trivial care in the realization of the value of my life. 18 years of work experience, witnessed my growth process, but also interpreted the most classic sentence, if I can not extend the length of life, but I can decide the width of life. In view of the special nature of the work, in my post has never happened "red envelope" said, I have heard, get the most is the patient and the family's own thanks. I have delivered meals to patients, donated money, nursing patients with due diligence. In fact, some of the work is visible to others, and some of the work is invisible to others. Other people's evaluation of my work is serious, I will say my work against seriousness. Who all understand that the nurse post is a carrot, everyone is able to complete their own share of the work, but sometimes it is to be divided into quality. At this time, the details of the work is particularly important. For example, after measuring the patient's blood pressure to help the patient to put the sleeves in order; in the implementation of intravenous infusion treatment, if I see the patient is eating, I always let him eat first after infusion or the patient asked to go to the toilet first after infusion, for these, I have always held an understanding attitude, without the slightest complaint or expression of unhappiness. During infusion, I have to ask the patients whether they would like to have the infusion in the left hand or the right hand; after the infusion, I will pull the infusion stand to the head of the bed in time, so that it is convenient for the patients to get up and down from the bed, and the ward will look neat and tidy. For postoperative patients, in addition to the routine diet, activities of the explanation, if necessary, to assist the patient to get out of bed, guide the first postoperative urination. In the surgery department, surgeries are commonplace for medical staff, but for the patient, perhaps for the first time for some patients, she needs the help and psychological support of medical staff. We understand that sick days are a time when a person's psyche is more sensitive and fragile, if you give a smile, a guidance and attention, I believe that trust and respect are given to each other. That's what I think and that's what I do.
In the department, I am a female party member in the nursing post, in words, behavior I have to strictly restrain myself with the standards of party members. In the work, I serve as a quality control nurse, sterilization monitoring, if I do not do well, how can I supervise the work of others. I have always believed that actions speak louder than words and are the most persuasive. In the work, more opportunities to understand each other, everyone has their own merits, more than a decade, I am most proud of the point is to adhere to the concept of asepsis, no matter how hot the weather in the summer, the night shift in the middle of the night to do the treatment, I have not forgotten to wear a mask at any time, because it has become a habit.
After work, if I encounter rare diseases, such as liver worm, cellulitis, etc., I will go online to look up information and prepare a health education program to facilitate the needs of future work, and for me, it is also an opportunity to take the initiative to learn. In addition, I often participate in the post training competition and speech contest organized by the hospital and have achieved better results. I have always felt that every opportunity is a kind of exercise, whether successful or not. In terms of knowledge updating, I am also not willing to lag behind young people, insisted on completing the self-study college courses.
Years of nursing work, so that I can not remember how many critically ill patients I have personally cared for before? Let me tell the end of the year, I worked in the western branch of the hospital during the story it! At that time, the department admitted a due to high blood pressure, caused by hypertensive encephalopathy patients Chen Helong, the patient sleepy for several days, one side of the limbs paralyzed, oral care, skin care have to do on time, and the patient does not have a fixed occupation, the family has only a high school senior daughter, they rely on the government issued by the relief fund to live. Nursing department staff took the initiative to donate with heart and soul, I also took the lead to donate and bring more considerate service to them. During my free time, I would run to the ward, help to do some of the work I could, chat with the patient and encourage him to build up confidence in overcoming the disease for the sake of his children and his family. Before the patient was discharged from the hospital, his family sent a banner to the president's office with the words "excellent nursing care and gratitude". To date, this banner hangs on the wall of the nursing office, which is the nursing department of all staff *** with the efforts of the honor. In my position I am with these bits and pieces of advanced workers, the hospital's top ten nurses, the Bureau of post, the Bureau of the 38 red flag hand and other honorary titles.
4. Medical ethics personal work self-examination report
Over the past year, under the leadership of the hospital team and the dean in charge, in the hospital under the support of the various departments and departments to help, the comrades of my section concerted efforts to work on the heart of the initiative, and continue to emancipate the mind, update the concept of establishing a high degree of dedication and sense of responsibility, around the nature of the section work, around the central work of the hospital, and to seek truth and truth, and to work for a better life, to make sure that we have the best possible future. Educate the whole department staff to establish a correct world view, outlook on life, values, carry forward the party's fine tradition, firmly set up for the patient service, for the staff service, for the leadership of the idea of service, to the leadership as a good adviser; can use the "Three Represents" and the party members to regulate the standard of self words and deeds, and constantly improve the ideological and moral cultivation, carry out conscientiously, exchange ideas, constantly improve political and theoretical level, and to improve the quality of the work. Exchange of ideas, and constantly improve the level of political theory.
Second, the entire staff can consciously abide by the rules and regulations of the hospital and labor discipline, to do small things in style, big things in principle, never unprincipled disputes, mutual support in the work of mutual understanding, the section staff division of labor is clear, each in his own department, each responsible, united and pragmatic, and better to complete the leadership of the temporary directive work tasks.
Third, in the county, township, village three-tier Chinese medicine network construction, the section comrades can not be afraid of hard work, not afraid of fatigue, often deep into the countryside, and grass-roots medical staff to mingle, close relationship, wide fight for patients, for the hospital to make a greater contribution to the improvement of social and economic benefits.
Fourth, in the hospital with the insurance company business, can be pioneering work, and the insurance company with the staff with the tacit understanding of the insurance hospitalized patients is very considerate, anxious patient's urgency, think of the patient's thoughts, by the leadership of the insurance company and the various sections of the inpatient hospital as well as the hospital comrades, the insurance patients continue to increase the number of patients, the insurance claims this year, the magnitude of the super more In this year's insurance claims are more than reducing the situation, the total income of the annual insurance patient business amounted to more than 55 million yuan. In has fought for China Life, Taikang Life, China Pacific Life business cooperation on the basis of the property insurance and the Central Insurance Agency business cooperation, for next year to fight for the insurance patient medical group has laid a good foundation for business development.
Fifth, in the publicity work, make full use of radio and television, newspapers, magazines, publicity pages, leaflets and other forms, combined with the actual hospital, in-depth and extensive publicity of the hospital's overall functions, medical scope, specialty specialists and famous doctors, famous drugs, large-scale medical equipment, as well as the development of new projects, new business, etc., to enhance the overall visibility of the hospital and some of the experts and famous doctors and specialists and specialists visibility, for the development of the hospital business has played a greater role in promoting the development of the hospital, and the development of the hospital business has played a greater role in promoting the development of the hospital. The development of the hospital has played a greater role in promoting.
Six, bow at the grassroots level, the faithful fulfillment of the "Three Represents", according to the relevant instructions of the county party committee, the hospital selected the head of my department to lead a team to the village of Southeast Xu Fort to carry out the work of helping, my comrades heart with the completion of the investigation of each household, a better completion of the first phase of the work of helping, the work done by the county support office and the township party committee. By the county help office and the town party committee, the government and the village cadres and masses of praise.
A year, through the comrades of the whole section of the *** with the efforts, better completed the work of the section tasks, but the standard of work and quality of work and the leadership of the requirements of the gap, the idea also need to be more broad. In the new year, to increase political learning, improve the quality of work, solidarity, solid work, high standards to complete the work of this section of the task and the leadership of the temporary directive tasks.
5. Medical ethics personal work self-examination report
20_year, our hospital in the municipal government, the municipal health bureau, as well as the correct leadership of the various departments at all levels, the comprehensive implementation of the scientific concept of development to deepen the reform of the health care system as an opportunity to forge ahead with the heart and the courage to innovate, the idea of stability, solidarity, according to the Work plan developed at the beginning of the year, carry out all the work, the successful completion of the year's various work objectives, is now summarized in this year's work of medical ethics and medical style as follows:
First, strengthen the leadership of the medical ethics and medical style and the construction of the practice of the organization to bring the guarantee.
In order to make the medical ethics and ethical construction work has a practical organizational safeguards, I set up a hospital to Wu Weixiao President for the leader, Cai Qing filed vice president for the vice president, the head of each section for the members of the work of the leading group, constituting a good situation from the top to the bottom of all the **** tube. In order to readily identify the problems on the construction of the wind, the hospital leading group every quarter to convene a special meeting of medical ethics and medical style and the construction of the wind, the study of our hospital in the construction of the wind of the problems, combined with the actual work of the hospital to promote the construction of the wind of the rules and regulations and practicable measures, and the implementation of the responsibility of the state of the wind of the implementation of the wind of the construction of a one-vote veto on the emergence of a serious medical ethics and medical style of the problem of the individual, in accordance with the provisions of the serious treatment at the same time, in order to promote the construction of the wind of the hospital. Individuals with serious medical ethics problems will not be evaluated as advanced individuals at the end of the year while serious treatment will be carried out according to the regulations. In this way, the hospital's work to achieve the construction of the wind at all levels of someone to grasp, everything is managed to further accelerate the hospital to correct the pace of the industry's unhealthy wind, so that the hospital's work to build the wind is always along the right track to build the development of the well-being of the hospital.
Second, improve the system, for medical ethics and medical education and the construction of the wind to bring the system to ensure.
In order to make the hospital medical ethics education and ethical construction to follow the rules, combined with the actual situation of our hospital we have formulated the "purple cap town health hospital 20_ years of medical ethics education and ethical construction work plan", "2011-20_ years of the purple cap town health hospital primary health care institutions management year activities work program". In order to promote the medical staff to the medical regulations of the study of effective prevention of medical accidents, the hospital has developed a year-round learning activities program. In order to further clarify the work responsibilities of medical personnel at all levels, the hospital has developed and improved the first doctor responsibility system, service system, closing system, accountability system. In order to further clarify the leadership at all levels and the work of the hospital's medical staff, our hospital in the spirit of who is in charge, who is responsible and one level to one level of responsibility, signing the target management responsibilities at all levels. In order to solve patients' complaints in a timely and correct manner, the hospital has formulated a system for handling patients' complaints and disclosed the complaint channels and processes on the wall and opened the complaint telephone number. Through the efforts of the management from the past empirical management into the track of institutionalized management, in the construction of the work of the wind everyone has a responsibility, everywhere people grasp.
Third, vigorously publicize and create a good atmosphere for the construction of the wind.
In order to enable the whole society to give strong support to the work of the hospital and effective supervision, in order to create a good atmosphere for the construction of the hospital to build a good ethical, the hospital pays great attention to the role of public opinion. This year, the hospital through the open government bulletin board to the whole society to publicize this year's public **** health service indicators, zero-differential rate of medicines, discounted birth control conditions of the personnel of the clinic preferential and so on, to win the whole society's extensive supervision and guidance. Electronic display screens are set up in outpatient clinics to regularly publicize the prices of medicines and the costs of medical services. Every quarter, the hospital organizes medical staff to study medical laws, regulations, rules, normative documents, rules and regulations formulated by the hospital and business knowledge, and constantly improves the level of legal policy and business potential of medical staff, so that the hospital's medical ethics and medical education, ethical construction and business level can be continuously improved. In order to strengthen the effective supervision of the whole society on the health hospital, the hospital has hired medical ethics and medical style supervisors to regularly solicit their opinions on the construction of our hospital's ethical practices. And to some of the patients discharged from the hospital on the construction of health hospitals to conduct a questionnaire survey to understand the situation of the construction of the hospital to strengthen the construction of the hospital's ethical practices. At the same time, set up a report box, report phone. Through vigorously publicizing, organizing studies and taking various convenient measures, a good atmosphere for the construction of ethical practices has been created in our hospital. Warm service for patients has now become the conscious action of each medical staff.
Fourth, focus on rectification, so that the improper wind nowhere to take root.
Our hospital resolutely implement the "20_Jinjiang City, correcting the purchase and sale of medicines and medical services in the unhealthy wind of the implementation of the special treatment of the views" in the provisions of the strengthening of the measures, and take this to drive the hospital to correct the unhealthy wind of the work of the whole industry to fully carry out; and with the help of this year to carry out the three quarters of the new rural medical records inspection and antibacterial drugs special rectification activities in the "The company's newest product is a new product that will be launched in the near future, and it is a new product that will be launched in the near future.
First, the medical environment has been improved. At the beginning of this year, in order to facilitate the patients' access to medical treatment, to create a comfortable and clean medical environment, the hospital invested funds in some of the facilities for the convenience of the people to carry out the transformation, brought to do consultation, guidance, drinking fountains and other services for the convenience of the people, and additional seats, convenient to the masses of the clinic.
Second, the drug procurement has been standardized. The hospital set up a special corrective medicines and medical equipment procurement, sales of unethical leadership organization, took the drugs and medical equipment bidding procurement or follow the bidding procurement, the implementation of the online centralized procurement of drugs, equipped with and the use of essential medicines, the implementation of zero-differential rate of medicines, the understanding of the electronic regulatory platform on the procurement of the use of hospitals in the bidding for the implementation of the monitoring of the behavior of the drugs, completely eliminated the drug promotion in the next positive trend breeding ground, correcting the drug promotion in the zero-differential rate of medicines. The soil, corrected the drug promotion in the unhealthy wind.
Thirdly, the unethical practices have been eliminated. The hospital has adopted the method of identifying the responsibility of the hospital to eliminate the problem of the prescription of drugs and accept the red packet. The state of affairs clearly stipulates that no one can prescribe drugs on commission, not to receive red packets, once found responsible for the dismissal of the department and the head of the department can not be assessed as an advanced. As of now the health center has not found a case, a person to eat kickbacks, receiving red packets.
Fourth, the diagnosis and treatment behavior has been standardized. This year, after the new rural medical records inspection, our hospital not only in the medical record writing to get standardized, put an end to the situation of large prescriptions, indiscriminate charging, indiscriminate inspection, doctors in the rational use of medication, especially the rational use of antibiotics in the sense of a clear increase.
Fifth, the service concept has been corrected. The hospital advocates humanistic service, strict control on medical ethics, the professional behavior of medical staff has been effectively regulated, to eliminate the raw, cold, hard, top, eat, take, card, want and other bad behavior. Further implementation of the "first doctor responsibility system", "service system" and "accountability system" and other four systems, medical staff to strictly fulfill the "eight services". The hospital also took advantage of the "scientific concept of development" as the guidance of the emancipation of the mind to discuss the activities of the good opportunity to explore educational activities and medical ethics and medical style of the construction of the organic combination of the way, through a variety of activities, the majority of staff to further correct the attitude of the service, strengthened the awareness of the service, and strengthened the sense of duty, sense of mission and pride in the profession! The company's newest product is a new product that has been developed to meet the needs of the hospital's customers, and it is a new product for the hospital.
Sixth, the public satisfaction has been enhanced. Hospitals adhere to the "patient-centered" service purpose, through the optimization of the service process, standardize diagnostic and treatment behavior and other practical to let the masses get high-quality medical services. At the same time, in conjunction with the promotion of basic public **** health service projects this year, in-depth grassroots health lectures, health checkups, blood glucose for the masses, blood pressure, free clinic, regular telephone follow-up, etc., the public satisfaction has been significantly improved.
20_ years of health hospital style of work must have achieved results, our hospital will be in the higher authorities and the leadership and support of the government at all levels of the party committee, in strict accordance with the requirements on strengthening medical ethics and medical education and the construction of the style of work, to consolidate the implementation of the "scientific concept of development" as the guide to the emancipation of the minds of the results of the activities of the Great Discussion to play a long-lasting mechanism, better fulfillment of the services provided to the public, to promote the development of the health care system. Long-term mechanism, better fulfillment of services, do the masses of people can trust the hospital, so that the work of the hospital to a new level.