The picture of the machine failure was lost.
The patient could not cooperate during the operation, and the resulting image did not meet the diagnostic requirements.
The resulting image was not useful for diagnosis. Have questions? You can do more scans to confirm the diagnosis.
This hospital is quite responsible and will ask you to redo it. If it’s free, just do it again.
These situations are often encountered. Under normal circumstances, doctors are also human beings, and machines can break down, so don’t get too entangled.